Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2013 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Download or read book Modern Library Technology and Reference Services written by Samuel T. Huang and published by Psychology Press. This book was released on 1993 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR
Download or read book Library Reference Services and Information Literacy Models for Academic Institutions written by Cordell, Rosanne M. and published by IGI Global. This book was released on 2013-06-30 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.
Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Download or read book An Introduction to Reference Services in Academic Libraries written by Elizabeth Connor and published by Routledge. This book was released on 2006 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.
Download or read book Reference Service written by S. R. Ranganathan and published by Ess Ess Publication. This book was released on 2006-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Works of Dr. Shiyali Ramamrita Ranganathan (S.R. Ranganathan) need no introduction. They are renowned not because they cover certain facet of library and information science, but because they have been written by the father of library science in india, Dr. Ranganathan. These library science classics have been reprinted to make Dr. Ranganathan's work available to the current generation of librarians and for those to come."
Download or read book The Library in the Life of the User written by Lynn Silipigni Connaway and published by Blackbirch Press, Incorporated. This book was released on 2015 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Download or read book Library Users and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.
Download or read book Competency Index for the Library Field written by Betha Gutsche and published by . This book was released on 2014 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: WebJunction has just completed an update of the Competency Index for the Library Field. The original 2009 edition has been a valuable resource for libraries, helping staff identify and obtain the knowledge, skills and support needed to power relevant and vibrant libraries. However, it was time for an update. With ever-increasing economic, social, and educational demands, libraries have experienced dramatic changes in community needs and the tools available to serve those needs. Three elements in particular have been emphasized throughout: 21st century skills, accountability, and community engagement. WebJunction intends for the Index to be widely shared and adapted by a variety of libraries to meet their individual needs. -- Publisher description.
Download or read book Reference Service written by Krishna Kumar and published by . This book was released on 1989 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The clientcentered academic library written by Charles R. Martell (Jr) and published by . This book was released on 1983 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing and Adapting Library Information Services for Future Users written by Osuigwe, Nkem Ekene and published by IGI Global. This book was released on 2019-11-22 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.
Download or read book Library User Metaphors and Services written by Carl Gustav Johannsen and published by Walter de Gruyter GmbH & Co KG. This book was released on 2015-09-25 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Download or read book User Surveys and Evaluation of Library Services written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1981 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summary: set around a competitive dance marathon in Hollywood during the depression, the film follows the competitors as they take themselves to the limit, in the vain hope of winning the coveted prize or attracting the attention of the Hollywood talent scouts. But as the compare states "There can only be one winner, folks, but isn't that the American way?"
Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Download or read book Foundations of Library Services written by Hali R. Keeler and published by Rowman & Littlefield. This book was released on 2021-03-12 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library’s values and services Recognize and respond to diversity in user needs
Download or read book The Image and Role of the Librarian written by Linda S Katz and published by Routledge. This book was released on 2003-06-27 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get a unique insight into the image problems librarians face! The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the r
