Download or read book The Lessons Learned Handbook written by Nick Milton and published by Elsevier. This book was released on 2010-06-30 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The phrase "lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. - The book is a practitioner-level guide to the design and the mechanics of lessons learned processes - Takes a holistic approach, tracking lessons from identification to reapplication - Makes the case for the assignment of actions for learning

Download or read book Tuesdays with Morrie written by Mitch Albom and published by Crown. This book was released on 2007-06-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • A special 25th anniversary edition of the beloved book that has changed millions of lives with the story of an unforgettable friendship, the timeless wisdom of older generations, and healing lessons on loss and grief—featuring a new afterword by the author “A wonderful book, a story of the heart told by a writer with soul.”—Los Angeles Times “The most important thing in life is to learn how to give out love, and to let it come in.” Maybe it was a grandparent, or a teacher, or a colleague. Someone older, patient and wise, who understood you when you were young and searching, helped you see the world as a more profound place, gave you sound advice to help you make your way through it. For Mitch Albom, that person was his college professor Morrie Schwartz. Maybe, like Mitch, you lost track of this mentor as you made your way, and the insights faded, and the world seemed colder. Wouldn’t you like to see that person again, ask the bigger questions that still haunt you, receive wisdom for your busy life today the way you once did when you were younger? Mitch Albom had that second chance. He rediscovered Morrie in the last months of the older man’s life. Knowing he was dying, Morrie visited with Mitch in his study every Tuesday, just as they used to back in college. Their rekindled relationship turned into one final “class”: lessons in how to live. “The truth is, Mitch,” he said, “once you learn how to die, you learn how to live.” Tuesdays with Morrie is a magical chronicle of their time together, through which Mitch shares Morrie’s lasting gift with the world.

Download or read book Lessons Learned in Software Testing written by Cem Kaner and published by John Wiley & Sons. This book was released on 2011-08-02 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Softwaretests stellen eine kritische Phase in der Softwareentwicklung dar. Jetzt zeigt sich, ob das Programm die entsprechenden Anforderungen erfüllt und sich auch keine Programmierungsfehler eingeschlichen haben. Doch wie bei allen Phasen im Software-Entwicklungsprozess gibt es auch hier eine Reihe möglicher Fallstricke, die die Entdeckung von Programmfehlern vereiteln können. Deshalb brauchen Softwaretester ein Handbuch, das alle Tipps, Tricks und die häufigsten Fehlerquellen genau auflistet und erläutert, damit mögliche Testfehler von vornherein vermieden werden können. Ein solches Handbuch ersetzt gut und gerne jahr(zehnt)elange Erfahrung und erspart dem Tester frustrierende und langwierige Trial-und-Error-Prozeduren. Chem Kaner und James Bach sind zwei der international führenden Experten auf dem Gebiet des Software Testing. Sie schöpfen hier aus ihrer insgesamt 30-jährigen Erfahrung. Die einzelnen Lektionen sind nach Themenbereichen gegliedert, wie z.B. Testdesign, Test Management, Teststrategien und Fehleranalyse. Jede Lektion enthält eine Behauptung und eine Erklärung sowie ein Beispiel des entsprechenden Testproblems. "Lessons Learned in Software Testing" ist ein unverzichtbarer Begleiter für jeden Software Tester.

Download or read book Lessons from the Light written by Kenneth Ring and published by Red Wheel/Weiser. This book was released on 2024-07-08 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: "No other researcher has been able to transmit to the rest of us the true meaning and impact of near-death phenomena for the planet." --Bruce Greyson, MD, bestselling author of After "A major contribution that offers a wealth of case materials together with balanced and insightful commentary." --Raymond A. Moody, PhD, bestselling author of Life After Life While providing many remarkable accounts of near-death experiences (NDEs), Lessons from the Light is much more than an inspiring collection of NDEs. In clear language, the practical lessons for living and dying are to be found from the study of these experiences. Written by one of the foremost authorities on NDEs, Lessons from the Light is a book for those looking to gain knowledge and wisdom to enhance their own lives by incorporating the insights stemming from what many people have come to believe is the ultimate spiritual experience. Although Lessons from the Light recounts many moving stories of NDEs, it is not just another book filled with inspiring testimonies--it includes helpful guidance and practical exercises concerning how readers can make use of this knowledge to live with greater self-insight, self-compassion and concern for others, as well as be better prepared for death, dying, and bereavement. Readers can easily apply what they have learned to their own lives and absorb and internalize these lessons from the Light in such a way as to lead to deep personal and spiritual transformation. This edition replaces the previous edition (ISBN 978-1-930491-11-3) and contains a new postscript by the author.

Download or read book Lessons from the Mouse written by Dennis Snow and published by . This book was released on 2010-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.

Download or read book How You Live written by Point of Grace and published by B&H Publishing Group. This book was released on 2020-10-27 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it’s starting a new job, graduating from school, welcoming a new baby, experiencing an empty nest, or simply facing the daily battles of life and faith, it’s comforting when someone comes along and says, “I’ve been here before.” It’s even more comforting when they share their lessons learned! This beautiful gift book offers just that—fresh perspective from those who have braved all sorts of seasons, gathering some lessons and laughs along the way. With more than twenty-five years of experience in work, marriage, parenting, faith, and music, the GRAMMY-nominated and Dove Award winning ladies of Point of Grace—beloved and longtime CCM artists—share the lessons God has taught them in these areas and many more: Faith Marriage Parenting Graduation New Jobs In-Laws Preparing for an Empty Nest Priorities and Routines Gratitude Worry Boundaries BONUS: A journaling section is offered in the back of this book so you can record your own lessons learned! Use this writing space to remind yourself of God’s great grace in your life, or use it as a perfectly giftable way to pass on your insights and advice to a loved one who might need your wisdom in a season of transition or celebration.

Download or read book The Lessons of History written by Will Durant and published by Simon and Schuster. This book was released on 2012-08-21 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise survey of the culture and civilization of mankind, The Lessons of History is the result of a lifetime of research from Pulitzer Prize–winning historians Will and Ariel Durant. With their accessible compendium of philosophy and social progress, the Durants take us on a journey through history, exploring the possibilities and limitations of humanity over time. Juxtaposing the great lives, ideas, and accomplishments with cycles of war and conquest, the Durants reveal the towering themes of history and give meaning to our own.

Download or read book Service Failure written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: What causes poor customer service? You might be surprised.

Download or read book Learning the Lessons of Modern War written by Thomas G. Mahnken and published by Stanford University Press. This book was released on 2020-06-16 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning the Lessons of Modern War uses the study of the recent past to illuminate the future. More specifically, it examines the lessons of recent wars as a way of understanding continuity and change in the character and conduct of war. The volume brings together contributions from a group of well-known scholars and practitioners from across the world to examine the conduct of recent wars in Iraq, Afghanistan, the Middle East, South America, and Asia. The book's first section consists of chapters that explore the value of a contemporary approach to history and reflect on the value of learning lessons from the past. Its second section focuses on the wars in Iraq and Afghanistan. Chapters on Iraq discuss the lessons of the Iraq War, the British perspective on the conflict, and the war as seen through the lens of Saddam Hussein's military. Chapters on Afghanistan discuss counterinsurgency operations during the war, Britain's experience in Afghanistan, raising and training Afghan forces, and U.S. interagency performance. The book's third section examines the lessons of wars involving Russia, Israel, Sri Lanka, the Philippines, Georgia, and Colombia. It concludes by exploring overarching themes associated with the conduct of recent wars. Containing a foreword by former National Security Advisor Lieutenant General H.R. McMaster, Learning the Lessons of Modern War is an indispensable resource for international relations and security studies scholars, policymakers, and military professionals.

Download or read book Getting Service Right written by Jeff Toister and published by Toister Performance Solutions. This book was released on 2019-03-15 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I

Download or read book Lessons from the Sand written by Charles O. Pilkey and published by UNC Press Books. This book was released on 2016-03-14 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever wonder where sand comes from? Or why shells are colored differently? Or how to estimate the size of a wave? Featuring more than forty fun hands-on activities for families with children, Lessons from the Sand reveals the science behind the amazing natural wonders found on the beaches of North Carolina and South Carolina. Easy-to-do experiments will help parents and kids discover the ways water, wind, sand, plants, animals, and people interact to shape the constantly changing beaches we love to visit. Featuring colorful illustrations and clear instructions, most activities require nothing more than an observant eye and simple tools found at local stores. You will learn about geology, weather, waves and currents, the critters that live on our beaches, and the environmental issues that threaten them. Chapters also include indoor activities for rainy days and activities for nighttime discovery. This book will become an indispensable companion for families, teachers, and students heading to the Carolina coast for years to come.

Download or read book The Lessons of Tragedy written by Hal Brands and published by Yale University Press. This book was released on 2019-02-26 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: A “brilliant” examination of American complacency and how it puts the nation’s—and the world’s—security at risk (The Wall Street Journal). The ancient Greeks hard-wired a tragic sensibility into their culture. By looking disaster squarely in the face, by understanding just how badly things could spiral out of control, they sought to create a communal sense of responsibility and courage—to spur citizens and their leaders to take the difficult actions necessary to avert such a fate. Today, after more than seventy years of great-power peace and a quarter-century of unrivaled global leadership, Americans have lost their sense of tragedy. They have forgotten that the descent into violence and war has been all too common throughout human history. This amnesia has become most pronounced just as Americans and the global order they created are coming under graver threat than at any time in decades. In a forceful argument that brims with historical sensibility and policy insights, two distinguished historians argue that a tragic sensibility is necessary if America and its allies are to address the dangers that menace the international order today. Tragedy may be commonplace, Brands and Edel argue, but it is not inevitable—so long as we regain an appreciation of the world’s tragic nature before it is too late. “Literate and lucid—sure to interest to readers of Fukuyama, Huntington, and similar authors as well as students of modern realpolitik.” —Kirkus Reviews

Download or read book 30 Lessons for Living written by Karl Pillemer, Ph.D. and published by Penguin. This book was released on 2012-10-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Heartfelt and ever-endearing—equal parts information and inspiration. This is a book to keep by your bedside and return to often.”—Amy Dickinson, nationally syndicated advice columnist "Ask Amy" More than one thousand extraordinary Americans share their stories and the wisdom they have gained on living, loving, and finding happiness. After a chance encounter with an extraordinary ninety-year-old woman, renowned gerontologist Karl Pillemer began to wonder what older people know about life that the rest of us don't. His quest led him to interview more than one thousand Americans over the age of sixty-five to seek their counsel on all the big issues- children, marriage, money, career, aging. Their moving stories and uncompromisingly honest answers often surprised him. And he found that he consistently heard advice that pointed to these thirty lessons for living. Here he weaves their personal recollections of difficulties overcome and lives well lived into a timeless book filled with the hard-won advice these older Americans wish someone had given them when they were young. Like This I Believe, StoryCorps's Listening Is an Act of Love, and Tuesdays with Morrie, 30 Lessons for Living is a book to keep and to give. Offering clear advice toward a more fulfilling life, it is as useful as it is inspiring.

Download or read book Lessons I ve Learned written by Davina McCall and published by Orion Spring. This book was released on 2016-09-22 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I am a work in progress. There are times when I feel in control and like I know what I'm doing...and there are times (quite a few)(actually lots) when I've got no idea whats going on, where to turn, what to do, how to behave, and those are the times I've sought help! I have been helped by some extraordinary people. I've been supported and counselled through my recovery from drugs and alcohol. I've been hypnotised to get me through going to the bottom of the sea in a sub (life at the extreme). I've read a squibillion (that's a lot) of fantastic self help books and I have shared and shared with the greatest girlfriends and family of all time. These nuggets of wisdom have at times literally kept me going, so I thought I'd pay it forward and share them with you." Presenter, wife, mother, fundraiser, fitness inspiration and now bestselling author,is there nothing Davina McCall cannot do? But success didn't come easy for Davina, and she has faced many challenges along the way. In this long-awaited book, she shares all the tips and wisdom she has picked up on her 'work-in-progress' journey. Written in the accessible, easy-going and humorous way that Davina has become famous and loved for, Lessons I've Learned will motivate readers to reach their goals, find happiness and fulfillment, and feel more confident.

Download or read book The Music Lesson written by Victor L. Wooten and published by Penguin. This book was released on 2008-04-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Grammy-winning musical icon and legendary bassist Victor L. Wooten comes an inspiring parable of music, life, and the difference between playing all the right notes…and feeling them. The Music Lesson is the story of a struggling young musician who wanted music to be his life, and who wanted his life to be great. Then, from nowhere it seemed, a teacher arrived. Part musical genius, part philosopher, part eccentric wise man, the teacher would guide the young musician on a spiritual journey, and teach him that the gifts we get from music mirror those from life, and every movement, phrase, and chord has its own meaning...All you have to do is find the song inside. “The best book on music (and its connection to the mystic laws of life) that I've ever read. I learned so much on every level.”—Multiple Grammy Award–winning saxophonist Michael Brecker

Download or read book Lessons from the Dying written by Rodney Smith and published by Simon and Schuster. This book was released on 1997-09-09 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In everyday language, "Smith offers us important teachings and reflections for dealing with death and embracing life" (Jack Kornfield, author of "A Path with Heart").

Download or read book Lessons from the Road written by Margaret Webster and published by Hawkeye Publishers. This book was released on 2016-11-15 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lessons from the Road share the travel adventures of a funny, single, 50-something year-old woman, traveling across the U.S. in a pickup truck. Webster is navigationally challenged and yet strangely addicted to camping sites and critters . She visits monuments of historical or personal significance, and meets some very interesting people along the way.