Download or read book Learning from Automation Surprises and Going Sour Accidents Progress on Human Centered Automation written by National Aeronautics and Space Adm Nasa and published by Independently Published. This book was released on 2018-10-27 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in technology and new levels of automation on commercial jet transports has had many effects. There have been positive effects from both an economic and a safety point of view. The technology changes on the flight deck also have had reverberating effects on many other aspects of the aviation system and different aspects of human performance. Operational experience, research investigations, incidents, and occasionally accidents have shown that new and sometimes surprising problems have arisen as well. What are these problems with cockpit automation, and what should we learn from them? Do they represent over-automation or human error? Or instead perhaps there is a third possibility - they represent coordination breakdowns between operators and the automation? Are the problems just a series of small independent glitches revealed by specific accidents or near misses? Do these glitches represent a few small areas where there are cracks to be patched in what is otherwise a record of outstanding designs and systems? Or do these problems provide us with evidence about deeper factors that we need to address if we are to maintain and improve aviation safety in a changing world? How do the reverberations of technology change on the flight deck provide insight into generic issues about developing human-centered technologies and systems (Winograd and Woods, 1997)? Based on a series of investigations of pilot interaction with cockpit automation (Sarter and Woods, 1992; 1994; 1995; 1997a, 1997 b), supplemented by surveys, operational experience and incident data from other studies (e.g., Degani et al., 1995; Eldredge et al., 1991; Tenney et al., 1995; Wiener, 1989), we too have found that the problems that surround crew interaction with automation are more than a series of individual glitches. These difficulties are symptoms that indicate deeper patterns and phenomena concerning human-machine cooperation and paths towards disaster. In addition, we find the same kinds of p

Download or read book The Problem with Pilots written by Timothy P. Schultz and published by JHU Press. This book was released on 2018-03-15 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction -- The pathology of flight -- Engineering the human machine -- Flying blind -- The changing role of the human component -- Flight without flyers -- The modern pilot, redefined -- New horizons of flight -- Conclusion: the past and future of pilots

Download or read book Working Minds written by Beth Crandall and published by MIT Press. This book was released on 2006-07-07 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others. Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work—and what keeps it from working as well as it might. Working Minds is a true handbook, offering a set of tools for doing CTA: methods for collecting data about cognitive processes and events, analyzing them, and communicating them effectively. It covers both the "why" and the "how" of CTA methods, providing examples, guidance, and stories from the authors' own experiences as CTA practitioners. Because effective use of CTA depends on some conceptual grounding in cognitive theory and research—on knowing what a cognitive perspective can offer—the book also offers an overview of current research on cognition. The book provides detailed guidance for planning and carrying out CTA, with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable.

Download or read book Handbook of Cognitive Task Design written by Erik Hollnagel and published by CRC Press. This book was released on 2003-06-01 with total page 833 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook serves as a single source for theories, models, and methods related to cognitive task design. It provides the scientific and theoretical basis required by industrial and academic researchers, as well as the practical and methodological guidance needed by practitioners who face problems of building safe and effective human-technology s

Download or read book Practical Human Factors for Pilots written by Capt. David Moriarty and published by Academic Press. This book was released on 2014-12-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Human Factors for Pilots bridges the divide between human factors research and one of the key industries that this research is meant to benefit—civil aviation. Human factors are now recognized as being at the core of aviation safety and the training syllabus that flight crew trainees have to follow reflects that. This book will help student pilots pass exams in human performance and limitations, successfully undergo multi-crew cooperation training and crew resource management (CRM) training, and prepare them for assessment in non-technical skills during operator and license proficiency checks in the simulator, and during line checks when operating flights. Each chapter begins with an explanation of the relevant science behind that particular subject, along with mini-case studies that demonstrate its relevance to commercial flight operations. Of particular focus are practical tools and techniques that students can learn in order to improve their performance as well as "training tips" for the instructor. Provides practical, evidence-based guidance on issues often at the root of aircraft accidents Uses international regulatory material Includes concepts and theories that have practical relevance to flight operations Covers relevant topics in a step-by-step manner, describing how they apply to flight operations Demonstrates how human decision-making has been implicated in air accidents and equips the reader with tools to mitigate these risks Gives instructors a reliable knowledge base on which to design and deliver effective training Summarizes the current state of human factors, training, and assessment

Download or read book Resilience Engineering Perspectives Volume 1 written by Christopher P. Nemeth and published by CRC Press. This book was released on 2016-12-05 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the resilience engineering approach to safety, failures and successes are seen as two different outcomes of the same underlying process, namely how people and organizations cope with complex, underspecified and therefore partly unpredictable work environments. Therefore safety can no longer be ensured by constraining performance and eliminating risks. Instead, it is necessary to actively manage how people and organizations adjust what they do to meet the current conditions of the workplace, by trading off efficiency and thoroughness and by making sacrificing decisions. The Ashgate Studies in Resilience Engineering series promulgates new methods, principles and experiences that can complement established safety management approaches, providing invaluable insights and guidance for practitioners and researchers alike in all safety-critical domains. While the Studies pertain to all complex systems they are of particular interest to high hazard sectors such as aviation, ground transportation, the military, energy production and distribution, and healthcare. Published periodically within this series will be edited volumes titled Resilience Engineering Perspectives. The first volume, Remaining Sensitive to the Possibility of Failure, presents a collection of 20 chapters from international experts. This collection deals with important issues such as measurements and models, the use of procedures to ensure safety, the relation between resilience and robustness, safety management, and the use of risk analysis. The final six chapters utilise the report from a serious medical accident to illustrate more concretely how resilience engineering can make a difference, both to the understanding of how accidents happen and to what an organisation can do to become more resilient.

Download or read book Resilience Engineering in Practice written by Jean Pariès and published by CRC Press. This book was released on 2017-05-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resilience engineering has since 2004 attracted widespread interest from industry as well as academia. Practitioners from various fields, such as aviation and air traffic management, patient safety, off-shore exploration and production, have quickly realised the potential of resilience engineering and have became early adopters. The continued development of resilience engineering has focused on four abilities that are essential for resilience. These are the ability a) to respond to what happens, b) to monitor critical developments, c) to anticipate future threats and opportunities, and d) to learn from past experience - successes as well as failures. Working with the four abilities provides a structured way of analysing problems and issues, as well as of proposing practical solutions (concepts, tools, and methods). This book is divided into four main sections which describe issues relating to each of the four abilities. The chapters in each section emphasise practical ways of engineering resilience and feature case studies and real applications. The text is written to be easily accessible for readers who are more interested in solutions than in research, but will also be of interest to the latter group.

Download or read book Agent Autonomy written by Henry Hexmoor and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Autonomy is a characterizing notion of agents, and intuitively it is rather unambiguous. The quality of autonomy is recognized when it is perceived or experienced, yet it is difficult to limit autonomy in a definition. The desire to build agents that exhibit a satisfactory quality of autonomy includes agents that have a long life, are highly independent, can harmonize their goals and actions with humans and other agents, and are generally socially adept. Agent Autonomy is a collection of papers from leading international researchers that approximate human intuition, dispel false attributions, and point the way to scholarly thinking about autonomy. A wide array of issues about sharing control and initiative between humans and machines, as well as issues about peer level agent interaction, are addressed.

Download or read book Engineering Psychology and Cognitive Ergonomics written by Don Harris and published by Springer. This book was released on 2016-07-04 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016, held as part of the 18th International Conference on Human-Computer Interaction, HCII 2016, held in Toronto, ON, Canada, in July 2016. The total of 1287 regular papers and 186 poster papers presented at the HCII 2016 conferences was carefully reviewed and selected from 4354 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 47 contributions included in the EPCE proceedings were organized in the following topical sections: mental workload and performance; interaction and cognition; team cognition; cognition in complex and high risk environments; and cognition in aviation.

Download or read book The Occupational Ergonomics Handbook written by Waldemar Karwowski and published by CRC Press. This book was released on 1998-12-18 with total page 2092 pages. Available in PDF, EPUB and Kindle. Book excerpt: Occupational ergonomics and safety studies the application of human behavior, abilities, limitations, and other characteristics to the design, testing, and evaluation of tools, machines, systems, tasks, jobs, and environments for productive, safe, comfortable, and effective use. Occupational Ergonomics Handbook provides current, comprehensive knowledge in this broad field, providing essential, state-of-the-art information from nearly 150 international leaders of this discipline. The text assesses the knowledge and expertise applied to industrial environments: Providing engineering guidelines for redesigning tools, machines, and work layouts Evaluating the demands placed on workers by current jobs Simulating alternative work methods Determining the potential for reducing physical job demands based on the implementation of new methods Topics also include: Fundamental ergonomic design principles at work Work-related musculoskeletal injuries, such as cumulative trauma to the upper extremity (CTDs) and low back disorders (LBDs), which affect several million workers each year with total costs exceeding $100 billion annually Current knowledge used for minimizing human suffering, potential for occupational disability, and related worker's compensation costs Working conditions under which musculoskeletal injuries might occur Engineering design measures for eliminating or reducing known job-risk factors Optimal manufacturing processes regarding human perceptual and cognitive abilities as well as task reliability Identifying the worker population affected by adverse conditions Early medical and work intervention efforts Economics of an ergonomics maintenance program Ergonomics as an essential cost to doing business Ergonomics intervention includes design for manufacturability, total quality management, and work organization. Occupational Ergonomics Handbook demonstrates how ergonomics serves as a vital component for the activities of the company and enables an advantageous cooperation between management and labor. This new handbook serves a broad segment of industrial practitioners, including industrial and manufacturing engineers; managers; plant supervisors and ergonomics professionals; researchers and students from academia, business, and government; human factors and safety specialists; physical therapists; cognitive and work psychologists; sociologists; and human-computer communications specialists.

Download or read book Behind Human Error written by David D. Woods and published by CRC Press. This book was released on 2017-09-18 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label.

Download or read book Perspectives on Cognitive Task Analysis written by Robert R. Hoffman and published by Psychology Press. This book was released on 2008-09-09 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is the first comprehensive history of task analysis, charting its origins from the earliest applied psychology through to modern forms of task analysis that focus on the study of cognitive work. Through this detailed historical analysis, it is made apparent how task analysis has always been cognitive.Chapters cover the histori

Download or read book Decision Making in Aviation written by Don Harris and published by Routledge. This book was released on 2017-07-05 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decision making pervades every aspect of life: people make hundreds of decisions every day. The vast majority of these are trivial and without a right or wrong answer. In some respects there is also nothing extraordinary about pilot decision making. It is only the setting that is different - the underlying cognitive processes are just the same. However, it is the context and the consequences of a poor decision which serve to differentiate aeronautical decision making. Decisions on the flight deck are often made with incomplete information and while under time pressure. The implications for inadequate performance is much more serious than in many other professions. Poor decisions are implicated in over half of all aviation accidents. This volume contains key papers published over the last 25 years providing an overview of the major paradigms by which aeronautical decision making has been investigated. Furthermore, decision making does not occur in isolation. It is a joint function of the flight tasks; knowledge; equipment on the flight deck and other stressors. In this volume of collected papers, works from leading authors in the field consider all these aspects of aeronautical decision making.

Download or read book Ease and Joy of Use for Complex Systems at Siemens written by Heidi Kr”mker and published by CRC Press. This book was released on 2001-02-01 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the Human Computer Interaction Conference, Siemens Corporate Technology's user-interface design was introduced. Siemens is one of the world's largest electrical engineering companies and one of the richest in tradition. The conference also offered the opportunity to get to know something about industrial research through an onsite visit. A result of the conference, the articles in this special issue document some of the projects that are currently being worked on.

Download or read book Adaptive Perspectives on Human Technology Interaction written by Alex Kirlik and published by Oxford University Press. This book was released on 2006-05-04 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: In everyday life, and particularly in the modern workplace, information technology and automation increasingly mediate, augment, and sometimes even interfere with how humans interact with their environment. How to understand and support cognition in human-technology interaction is both a practically and socially relevant problem. The chapters in this volume frame this problem in adaptive terms: How are behavior and cognition adapted, or perhaps ill-adapted, to the demands and opportunities of an environment where interaction is mediated by tools and technology? The authors draw heavily on the work of Egon Brunswik, a pioneer in ecological and cognitive psychology, as well as on modern refinements and extensions of Brunswikian ideas, including Hammond's Social Judgment Theory, Gigerenzer's Ecological Rationality and Anderson's Rational Analysis. Inspired by Brunswik's view of cognition as "coming to terms" with the "casual texture" of the external world, the chapters in this volume provide quantitative and computational models and measures for studying how people come to terms with an increasingly technological ecology, and provide insights for supporting cognition and performance through design, training, and other interventions. The methods, models, and measures presented in this book provide timely and important resources for addressing problems in the rapidly growing field of human-technology interaction. The book will be of interest to researchers, students, and practitioners in human factors, cognitive engineering, human-computer interaction, judgment and decision making, and cognitive science.

Download or read book Innovation in Aeronautics written by T Young and published by Elsevier. This book was released on 2012-06-22 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation in aerospace design and engineering is essential to meet the many challenges facing this sector. Innovation in aeronautics explores both a range of innovative ideas and how the process of innovation itself can be effectively managed. After an introduction to innovation in aeronautics, part one reviews developments including biologically-inspired technologies, morphing aerodynamic concepts, jet engine design drivers, and developments underpinned by digital technologies. The environment and human factors in innovation are also explored as are trends in supersonic passenger air travel. Part two goes on to examine change and the processes and management involved in innovative technology development. Challenges faced in aeronautical production are the focus of part three, which reviews topics such as intellectual property and patents, risk mitigation and the use of lean engineering. Finally, part four examines key issues in what makes for successful innovation in this sector. With its distinguished editors and international team of expert contributors, Innovation in aeronautics is an essential guide for all those involved in the design and engineering of aerospace structures and systems. Explores a range of innovative aerospace design ideas Discusses how the process of innovation itself can be effectively managed Reviews developments including biologically-inspired technologies, morphing aerodynamic concepts, jet engine design drivers and developments underpinned by digital technologies

Download or read book Resilience Engineering Perspectives Remaining sensitive to the possibility of failure written by Erik Hollnagel and published by Ashgate Publishing, Ltd.. This book was released on 2008-01-01 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first volume in the Ashgate Studies in Resilience Engineering series deals with important issues such as measurements and models, the use of procedures to ensure safety, the relation between resilience and robustness, safety management, and the use of risk analysis. The chapters utilize a report from a serious medical accident to illustrate more concretely how resilience engineering can make a difference, both to the understanding of how accidents happen and to what an organization can do to become more resilient.