Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by . This book was released on 2016-04-02 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.
Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by . This book was released on 2016-04-02 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.
Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by Berrett-Koehler Publishers. This book was released on 2016-04-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing stories focused on the people he worked with, the retired president of UPS provides a practical blueprint for successful leaders and companies. UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn’t been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what’s the company’s secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it’s par for the course. UPS has a unique people culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of “we, not me” with the company’s success—and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-listen for anyone aspiring to become a great leader. “Finally, a book that hits the heart of doing what’s right. A straightforward, no-holds-barred approach to leadership principles. A refreshing wake-up call for anyone leading others.” —Emily Thomas Kendrick, president and CEO, Arrow Exterminators, Inc. “For decades, Ron Wallace displayed unique leadership abilities at UPS. This would ultimately lead him to being responsible for thousands of employees who had to get things done in complex situations every day. Whether you’re a beginning or an experienced leader, Ron’s book, Leadership Lessons from a UPS Driver, can change your life as well as the life of your organization. It’s a leadership must-read.” —Mark Levy, author of Accidental Genius
Download or read book Strategic Execution written by Kenneth J. Carrig and published by Stanford University Press. This book was released on 2019-09-17 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: CEOs regularly identify strategic execution as their biggest challenge, and the top priority facing today's business leaders. Based on their research with senior executives across a variety of industries—and including firms like Marriott, Microsoft, SunTrust, UPS, and Vail Resorts—Kenneth J. Carrig and Scott A. Snell have distilled the elements that are most critical for execution. This book addresses the challenges of execution, why it matters, and why the approach remains elusive. It introduces an integrated framework for understanding four priorities underlying execution excellence. Ultimately, it all comes down to alignment, agility, ability, and architecture. The authors lay out a process for applying the framework, helping business leaders to diagnose their challenges and to determine their path toward breakthrough performance.
Download or read book Drive Your People Wild Without Driving Them Crazy written by Jennifer White and published by . This book was released on 2001 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Be a Ups Driver written by Damien Albino and published by Createspace Independent Publishing Platform. This book was released on 2015-08-07 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want an awesome career with high pay and great benefits (A Real Pension!), AND you're not afraid of a little hard work, then becoming a UPS Delivery Driver is the right job for you! You've seen the brown UPS Package Car in your neighborhood every day. But did you know the guy driving it could be making nearly $100,000 per year? Did you think it could be you? UPS is a Fortune 500 company, and they are ALWAYS looking for Drivers! If this sounds good to you, and it should, then How To Be A UPS Driver tells you everything you'll need to know to get started as a UPS Delivery Driver. Damien walks you through: -Getting Started with UPS -UPS School and how to Perform Well -30 Day Bootcamp - thriving in your first 30 days on the job -Info Notices, what they are, and how to fill them out -Inside the Package Car, your rolling office -DIAD training 202, how to use the hand held device that tracks and reports your deliveries. If you are looking for Great Money, Awesome Benefits, and a Job You Can Be Proud of, read How To Be A UPS Driver, and become a UPS Delivery Driver!
Download or read book Driving Change written by Mike Brewster and published by Hyperion. This book was released on 2007-06-12 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how professionals can learn key lessons from UPS's successes, mistakes, and examples in customer service and employee satisfaction.
Download or read book Big Brown written by Greg Niemann and published by John Wiley & Sons. This book was released on 2010-12-08 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although its brown vans are on every block and its delivery service reaches more than 200 countries, UPS is among the world’s most underestimated and misunderstood companies. For the first time, a UPS “lifer” tells the behind-the-scenes story of how a small messenger service became a business giant. Big Brown reveals the remarkable 100-year history of UPS and the life of its founder Jim Casey—one of the greatest unknown capitalists of the twentieth century. Casey pursued a Spartan business philosophy that emphasized military discipline, drab uniforms, and reliability over flash—a model that is still reflected in UPS culture today. Big Brown examines all the seeming paradoxes about UPS: from its traditional management style and strict policies coupled with high employee loyalty and strong labor relations; from its historical “anti-marketing” bias (why brown?) to its sterling brand loyalty and reputation for quality.
Download or read book Unleashed written by Frances Frei and published by Harvard Business Press. This book was released on 2020-06-02 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.
Download or read book Tighten the Lug Nuts written by Rocky Romanella and published by . This book was released on 2017-02-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: In Tighten the Lug Nuts, you'll follow Joe Scafone as he demonstrates the importance of acts of kindness, power that comes with understanding your role, and the freedom that accepting responsibility affords. Learn how to tighten the lug nuts in your life to keep from becoming overwhelmed and to take the steps to becoming a truly balanced leader.
Download or read book Lorenz on Leadership written by Stephen R Lorenzt and published by Military Bookshop. This book was released on 2012-10-01 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Driving Leaders written by Chris Cappy and published by Pilot Consulting Corporation. This book was released on 2015-03-10 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of business makes generous use of metaphors drawn from the auto industry--as in "driving for results," "leading in the fast lane," "looking under the organization's hood," and "leaving the competition in the dust." But this timely, highly readable handbook goes a big step further. Author Chris Cappy, a veteran management consultant and self-professed "car guy," along with Scott Good, a serial entrepreneur and national championship-winning racing driver, contend that driving is much more than just a metaphor. Together, they demonstrate that the principles of top-level automobile racing can teach us a great deal not only about leadership, but also about life. In this book, they literally put us in the driver's seat and show us how it's done. Endurance racing at the highest levels is a sophisticated team sport, not just an isolated act of derring-do. It takes vision, planning, training, and exquisite execution by many people over a long period of time. Sound familiar? If you're a business executive, it should. High-performance leading, like racing, is emphatically a team endeavor. The authors' passion for their subject leaps out from every page, and it's catching. So are the keen insights derived from the racetrack--insights used to demonstrate how to leverage and apply important skills and principles in our professional and personal lives. After all, today's business environment is nothing if not fast and furious. There's danger around every curve; if we can't learn how to see around that curve before we get there, to anticipate quickly how to respond, and then to guide ourselves and our organizations around them safely, we'll spin out of control. Isn't that what today's leadership is all about--recognizing with a clear eye the uncertainty and volatility all around us, and then coaching teams of highly-trained people to navigate through successfully? Yes, but how--how do leaders teach, align and motivate their employees to maximize business results? To answer those questions, "The Driving Leader's Handbook" escorts us into the high-pressure world of motorsports and then deftly pulls back to offer cogent advice. It guides us step-by-step through the process that leads a professional driver--or an executive--to a level of performance not previously thought possible. It's a feeling (yes, feelings and instinct in this realm trump pure knowledge) of calm focus--that relaxed state amidst chaos and confusion that nimbly guides a sports car, or an executive team, through extreme adversity. "The Driving Leader's Handbook" blends the lessons learned from the racetrack with vast experience gained while working with senior executives of some of the world's largest corporations around organizational change. Leading change is the most daunting challenge today's leaders face, but face it they must: There's no alternative. Leadership and change have become synonymous. Drawing from the example of legendary racing team owners like Roger Penske, Chris and Scott show how to build a business case for change by involving employees and wider stakeholders in the process at every level. For the leader, it requires a level of passion, commitment and relentless focus on results.
Download or read book Turn the Ship Around written by L. David Marquet and published by Penguin. This book was released on 2013-05-16 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: “One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today "The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE Since Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results. Marquet was a Naval Academy graduate and an experienced officer when selected for submarine command. Trained to give orders in the traditional model of “know all–tell all” leadership, he faced a new wrinkle when he was shifted to the Santa Fe, a nuclear-powered submarine. Facing the high-stress environment of a sub where there’s little margin for error, he was determined to reverse the trends he found on the Santa Fe: poor morale, poor performance, and the worst retention rate in the fleet. Almost immediately, Marquet ran into trouble when he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why, the answer was: “Because you told me to.” Marquet realized that while he had been trained for a different submarine, his crew had been trained to do what they were told—a deadly combination. That’s when Marquet flipped the leadership model on its head and pushed for leadership at every level. Turn the Ship Around! reveals how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control to his subordinates, and creating leaders. Before long, each member of Marquet’s crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became completely engaged, contributing their full intellectual capacity every day. The Santa Fe set records for performance, morale, and retention. And over the next decade, a highly disproportionate number of the officers of the Santa Fe were selected to become submarine commanders. Whether you need a major change of course or just a tweak of the rudder, you can apply Marquet’s methods to turn your own ship around.
Download or read book The Package King written by Joe Allen and published by Haymarket Books. This book was released on 2020-04-07 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: “An incisive history” of how a bicycle messenger service in Seattle became a global behemoth, and the labor battles along the way (Dissent). We may see their trademark brown trucks everywhere today, but few people know the behind-the-scenes story of United Parcel Service and how it became one of America’s most admired companies. This book reveals how UPS managed to displace General Motors—the very symbol of American capitalism—to become the largest private-sector unionized employer in the United States; its long, tumultuous history with the International Brotherhood of Teamsters; and its effects on its workers and surrounding communities. It also explores the question of its future in the age of Amazon—as it battles to hold on to the throne of the Package King. “Get a copy of Allen’s book for yourself and then pass it on to a UPS driver the next time you get a delivery. She is part of the most organized section of what is possibly the most important industry in 21st-century capitalism, and the outcome of her story will have a lot to do with what our world looks like on the other side of this pandemic.” —Indypendent
Download or read book Salvaged written by Roy Goble and published by NavPress. This book was released on 2019-01-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful Silicon Valley real estate developer and wealth creator Roy Goble shares the surprising lessons he learned as a boy working in his family junkyard. Skillfully uniting the teachings of Jesus with the sometimes messy realities of leading people and getting things done, Salvaged helps leaders at all levels discover powerful opportunities to follow Jesus in the real world—and in surprisingly simple ways. Working in his dad’s junkyard as a kid, Roy had no idea what his future held: an incredibly successful career in commercial real estate, as well as founding and leading multiple ministries, churches, and nonprofits across the globe. So when Roy talks about what it means to follow Jesus daily as a leader, people pay attention. Entrepreneurs, pastors, and managers who learn to lead from Roy won’t parrot his jargon or practice his “system”—these men and women will simply know how to lead better. After a no-nonsense and compelling introduction, Roy delivers 31 of his most surprising, memorable, and practical leadership lessons, many of which are culled from his junkyard days. Each focuses on a personal “junkyard” story, leadership lesson, and comparable Bible passage perfect for daily study. A growth and action section is included after each chapter that gets to the heart of the lesson through thought-provoking questions with action steps designed to be immediately put into practice.
Download or read book Rock the Boat written by Danelle Barrett and published by Greenleaf Book Group. This book was released on 2021-06-22 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Navigate uncharted waters with visionary and inspirational leadership After a successful career in the US Navy, retired Rear Admiral Danelle Barrett knows plenty about effective, motivational leadership, and now she’s sharing it with anyone who strives to be a bold change leader. As Barrett learned in the military, strong leadership is inherently about people and behavior, not formulas and complex theory. The hallmarks of great leaders are their vision, tenacity, integrity, and thoughtful mentorship of others. Barrett imparts her experience through practical advice for leaders in any industry and the best examples she’s learned from the remarkable leaders she’s served with in the navy. She also includes plenty of wit via engaging “Sea Stories”—anecdotes told by sailors, chiefs, and officers, often embellished over time—that have humor, heart, and valuable lessons. Leadership is not complicated, but it is deliberate. It can be summed up in these basic principles: • Inspire and connect • Find three positives • Don’t be a jerk Becoming a fearless agent of change is particularly relevant today as we face the unprecedented and exponential pace of technological advancement, and Barrett provides you with the powerful tools you need to succeed and ride the wave of this evolution in whatever industry you work.
Download or read book The Fred Factor written by Mark Sanborn and published by Crown Currency. This book was released on 2004-04-20 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
