Download or read book Le comportement du consommateur et de l acheteur written by Richard Ladwein and published by . This book was released on 2003 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprendre le comportement du consommateur et celui de l'acheteur devient une nécessité pour apprécier l'évolution de la société de consommation et des pratiques marketing qui la jalonnent. Qui achète ? Qui consomme ? Quel est l'impact des facteurs socioculturels sur les choix ? Quelles compétences et ressources les acteurs mettent-ils en œuvre pour prendre une décision ? Comment s'organise l'accès à l'offre ? Quelles sont les différentes formes de consommation et quels sont leurs effets sur la satisfaction ? Telles sont les principales questions traitées dans cet ouvrage. Les développements proposés permettent de situer quelques concepts et notions fondamentales. Ils concernent à la fois les praticiens du marketing, les organisations de défense des consommateurs, et tous ceux qu'une réflexion sur les pratiques d'achat et de consommation intéresse. Les propositions faites dans ce livre couvrent plusieurs années de recherche et intègrent des contributions multidisciplinaires. Si elles ne peuvent évidemment être exhaustives, elles offrent néanmoins une grille de lecture susceptible d'éclairer l'échec ou la réussite de produits ou de prestations de services, la performance des actions de communication engagées et permettent de structurer les études marketing pour répondre à des objectifs opérationnels clairement délimités.
Download or read book Society 5 0 written by Bruno Salgues and published by John Wiley & Sons. This book was released on 2018-08-21 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the rapid development of connected technologies, which are now highly sophisticated and spread across the globe, Society 5.0 has emerged and brought with it a dramatic societal shift. In 1998, Kodak, the world leader in photographic film, had 170,000 employees. It thus seemed unthinkable that just 3 years later, the majority of people would stop taking photographs to paper film and that Kodak would have disappeared. These are the stakes of this new society that is taking shape. This book, which does not seek to critique current politics, management or marketing literature, aims to fight against the excesses of this often-misunderstood Society 5.0 and to present the ideas and associated technologies that comprise it, all working towards societal improvement. Among these technologies, artificial intelligence, robotics, digital platforms and 3D printing are undoubtedly the most important, and thus receive the greatest focus.
Download or read book Routledge Handbook of Sports Marketing written by Simon Chadwick and published by Routledge. This book was released on 2015-12-22 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sports marketing has become a cornerstone of successful sports management and business, driving growth in sport organisations and widening fan-bases. Showcasing the latest thinking and research in sports marketing from around the world, the Routledge Handbook of Sports Marketing goes further than any other book in exploring the full range of this exciting discipline. Featuring contributions from world-leading scholars and practitioners from across the globe, the book examines theories, concepts, issues and best practice across six thematic sections—brands, sponsorship, ambush marketing, fans and spectators, media, and ethics and development—and examines key topics such as: consumer behaviour marketing communications strategic marketing international marketing experiential marketing and marketing and digital media Comprehensive and authoritative, the Routledge Handbook of Sports Marketing is an essential reference for any student or researcher working in sport marketing, sport management, sport business, sports administration or sport development, and for all practitioners looking to develop their professional knowledge.
Download or read book Implicative Marketing written by Florence Touzé and published by Routledge. This book was released on 2020-03-16 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a manifesto for responsible marketing. Taking a critical look at marketing practices of the last 50 years, it explains why they have led to an ethical stalemate and sometimes even a business impasse. Exposed to such practices, consumers have grown tired of meaningless offers coupled with the destruction of value as prices are driven down. As a result, today’s marketing professionals find themselves in the firing line of a combat focused on greater social responsibility and environmental sustainability. Thanks to new ways of understanding consumers and branding, this book suggests how such a challenge can be met. Through the presentation of experiences, studies and concrete cases, the reader gains a tangible, fresh perspective on marketing: a new global, responsible, creative and collaborative model that helps respect sustainable consumption. Implicative Marketing presents a paradigm shift, one that will be of considerable interest not just to academics and their students, but also to marketing practitioners.
Download or read book Science Technology and Innovation Culture written by Marianne Chouteau and published by John Wiley & Sons. This book was released on 2018-10-08 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are facing unprecedented challenges today. For many of us, innovation would be our last hope. But how can it be done? Is it enough to bet on the scientific culture? How can technical culture contribute to innovation? How is technical culture situated with regards to what we name collectively the culture of innovation? It is these questions that this book intends to address.
Download or read book Finding New Ways to Engage and Satisfy Global Customers written by Patricia Rossi and published by Springer. This book was released on 2019-04-01 with total page 921 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction. Customer loyalty is ensured through continuous engagement with an ever-changing and demanding customer base. Global forces are bringing cultures into collision, creating new challenges for firms wanting to reach geographically and culturally distant markets, and causing marketing managers to rethink how to build meaningful and stable relationships with evermore demanding customers. In an era of vast new data sources and a need for innovative analytics, the challenge for the marketer is to reach customers in new and powerful ways. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Porto, Portugal, this volume provides current and emerging research from global scholars and practitioners that will help marketers to engage and promote customer satisfaction. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.
Download or read book Consumer Behaviour and Social Network Sites written by Sarah Zaraket and published by Routledge. This book was released on 2020-12-23 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a solid understanding of electronic word of mouth (eWOM) by taking the reader through the process of information diffusion from rumour generation in times of traditional word of mouth (WOM) to negative social eWOM and examining how consumers process it. Consumer Behaviour and Social Network Sites tackles different themes relating to negative eWOM. Drawing on both intensive scientific research and professional examples, it bridges the gap between the academic and professional worlds. The book contrasts negative social eWOM to traditional WOM while discussing the specificities of different social networking sites in diffusing such information. It looks at why and how consumers decide to create, share and react to negative social eWOM, suggesting that there are more reasons than are commonly presumed for consumers to articulate themselves on these platforms. It also provides an appreciation of web users' behaviours with regards to negative social eWOM and how it can alter their decision-making journey. The book concludes with several strategies and key takeaways to deal with and prevent negative social eWOM. Most books on WOM are purely professional and lack the theoretical contextualization of the issue. Moreover, they often provide insights on brand-to-consumer conversation but not consumer-to-consumer (C2C) communication. This short book provides marketing academics, students and practitioners with an important insight into these C2C communications that can potentially be harmful to brands.
Download or read book Corporate Innovation Strategies written by Nacer Gasmi and published by John Wiley & Sons. This book was released on 2021-03-03 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate social responsibility (CSR) is simply the maximization of a companys value over time, undertaken because, in the long run, social and environmental problems ultimately become financial problems. The justification for CSR is therefore associated with representing the nature and role of the company, as well as its purpose. Companies therefore regard CSR as a strategic investment that is part of a proactive, resilient, inclusive approach, based on the creation of shared value. This approach is capable of reducing negative societal impacts of their activities, or inducing positive impacts if they sustain a hybrid culture, all the while improving their competitive advantage. This book presents a theoretical development that analyzes the challenges of CSR strategies based on the creation of shared value. Two case studies are presented, analyzing the different forms of social innovation strategies capable of inducing this shared value creation.
Download or read book Commercial Space Design and Customer Experience written by Olivier Mesly and published by Cambridge Scholars Publishing. This book was released on 2024-06-27 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book can be integrated in any marketing course or serve as a reference for a standalone course about its two themes: retail space design, and its service offerings. It covers a wide variety of challenges faced by retailers while emphasizing customer experience and associated consumer behaviors. It proposes models for understanding the intricate relationship between design, architecture, consumer behaviors (both good and bad), and shopping experience. Presented in an engaging and accessible style, it contains theory and actionable managerial recommendations that are anchored in today’s reality. It is enriched with numerous testimonials from managers and academics to support its content and reinforce its applicability. Whether you’re a student seeking to grasp fundamental concepts or a seasoned professional aiming to refine strategies, this book is poised to elevate your understanding and proficiency in the realm of retail marketing and design.
Download or read book Knowledge Management in Organizations written by Lorna Uden and published by Springer. This book was released on 2014-08-25 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the 9th International Conference on Knowledge Management in Organizations (KMO) held in Santiago, Chile, during September 2014. The theme of the conference is "Knowledge Management to Improve Innovation and Competitiveness through Big Data." The KMO conference brings together researchers and developers from industry and academia to discuss and research how knowledge management using big data can improve innovation and competitiveness. The 39 contributions accepted for KMO 2014 were selected from 89 submissions and are organized in sections on: big data and knowledge management, knowledge management practice and case studies, information technology and knowledge management, knowledge management and social networks, knowledge management in organizations, and knowledge transfer, sharing and creation.
Download or read book Under The Skin of The Indian Consumer written by David Abikzir and published by Bloomsbury Publishing. This book was released on 2017-07-03 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: We don't understand anymore the consumers. We feel that they are capricious, bad calculators, fickle and irrational. They're doing whatever comes through their heads and yet, we have no choice, we have to deal with them! This is the result of the consumers' cultural revolution making India enters a new consumerist era. The modern consumption has emerged in India when we stopped considering that the human desire for comfort, pleasure and stimulation of this pleasure was necessarily a danger for the moral of men, women and the integrity of the State. Less credulous and more demanding, Indian consumers have very little to do with the past ones who used to buy to live, while today, the tendency is that they live to buy! The consumption pattern has been shaken up going from a consumption need to a need for consumption. With e-commerce, consumers have changed, evolved and mutated once again. This is a natural evolution in respect to the transformation of the consumer society to definitely get lost in their understanding, in the analysis of their behavior and in their way of thinking. Faced with these new behaviors, we need to evolve the way we do our marketing, our way of touching them, interesting them, shocking them, shoving them but also of delighting them, pleasing them and giving them, in the end, what they ask for: making them live an experience rich in emotions and socially rewarding. Let's condition them to be what we want, that is to say, consumption machines!
Download or read book Cultural Mediations of Brands written by Caroline Marti and published by John Wiley & Sons. This book was released on 2020-01-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Brands, which are major economic entities and major symbols of market mediations, are increasingly appearing in the social arena as cultural actors in their own right. Their quest for social legitimacy and to have control over the markets goes beyond the usual framework of their communication with initiatives that have begun to have an impact on the French cultural landscape. Media, digital content, educational kits, museum exhibitions and so on are the actions of an unadvertization, which has the potential to transform not only the rapport brands have with the public but also representations of knowledge and culture. The communicative approach at the heart of this book illuminates the contemporary transformations of communication, highlighting three main types of cultural mediations: media, education, and cultural heritage institutions. Cultural Mediations of Brands thus provides a theoretical and critical analysis of the brand and the symbolic effectiveness attributed to it.
Download or read book Integrating Usability Engineering for Designing the Web Experience Methodologies and Principles written by Spiliotopoulos, Tasos and published by IGI Global. This book was released on 2010-01-31 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The book provides a link between theoretical research and web engineering, presenting a more holistic approach to web usability"--Provided by publisher.
Download or read book English French Glossary of Marketing Terms Anglais written by Jacques Lleu and published by . This book was released on 1977 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: English-french dictionary of marketing terminology.
Download or read book All inclusive version poche written by olivier nallis and published by Lulu.com. This book was released on 2012-04-02 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: 60 thèmes, 12 chapitres et 34 applications corrigées pour faire le tour du marketing.Étudiants ou professionnels, le all inclusive sera bientôt votre ouvrage de référence.Le all inclusive est un ouvrage opérationnel qui synthétise le meilleur de mercatech et répond aux exigences des de la plupart des études commerciales.Il réunit tous les éléments nécessaires pour structurer une démarche marketing et la rendre opérationnelle.
Download or read book 30 Ans de t l phonie mobile written by Bruno Salgues and published by Lulu.com. This book was released on 2013-07-28 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selon les types de contextes culturels, quelles sont les stratégies et quelles modélisations de l'appropriation des technologies de l'information et de la communication ? Ou encore, le téléphone mobile est-il un dispositif issu d'une culture de la mondialisation ? Ces deux questions de départ peuvent être résumées par une autre : quelle est la raison du succès du cellulaire en dépit des antagonismes et des affiliations culturelles ? Elle résulte du rapide constat que nous préciserons ultérieurement, qui fait que plus de trois humains sur quatre sur la planète disposent d'un téléphone mobile. Ce dernier est devenu un produit global par excellence, d'Est en Ouest ou du Sud au Nord. La vision de la technologie initiale est différente de l'usage actuel.
