Download or read book Layman s Guide to Workforce Management written by Renju Zacharias and published by . This book was released on 2017-08-17 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's all in the title. Layman's Guide to Workforce Management is a humble attempt to guide the path of the unlearned in the rocky terrain of Workforce management. It can be effectively said that it converts laymen into managers. It is unfortunate that these areas of business affairs have been badly presented in some learning situations, to the extent that many people consider them to be too difficult to understand or enjoy. That shouldn't be the case. The simple, explicit, detailed, and down-to-earth approach adopted in the book will no doubt help in laying a solid foundation for people at all levels. It kick-starts with a basic and detailed treatment of the concept of Forecasting which sets the much needed personal tone and foundation for the book. Like a professional bricklayer, the author discussed the technique of scheduling and rostering while he used the other chapter to discuss the importance and proper deployment of personnel. Book is built taking the ITES -BPO/Call center WFM as the base. This book will also be useful for professionals as it is spiced with tips and tricks necessary to provide adequate nuances for the knowledge gleaned from each chapter. It is guaranteed that the reader would be filled with knowledge at the completion of the book.
Download or read book No Boundaries written by Lisa Disselkamp and published by John Wiley and Sons. This book was released on 2009-06-03 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guide for putting workforce management systems to work for your business Showing you how to take your business from reactive to proactive and improve performance, No Boundaries provides a vendor-neutral guide on how your company can use workforce management systems to improve productivity and profits. Drawing upon years of experience implementing these systems, author Lisa Disselkamp offers numerous case studies illustrating how organizations have used workforce management systems to solve their business problems and discusses: How the latest software uses data from time and attendance to create real time visibility into employee activity and cost Developments in labor management technology that can mitigate the challenges faced by employers in every industry and public sector Using labor data to achieve financial goals and maximize profits Using workforce management technology to enhance operations, quality, compliance, and employee satisfaction and retention Adding value to data through integration with other key business information How to build a business case and gain internal support for an investment in time and labor management technology Guide to selecting and installing time and labor systems This book bridges the gap between what business leaders understand about their business and what they have yet to learn about this technology. The author introduces the concept of Mission Based Configuration, showing companies how to apply time and labor systems to their business needs to save time and money. The use of technology offers an effective tool to manage budgets, meet strategic targets, and channel decision-making toward best practices. No Boundaries reveals how your business can win the race for profits and productivity.
Download or read book Call Center Staffing written by Penny Reynolds and published by Call Center School Press. This book was released on 2003 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Walrus written by Camilo Daniel Saavedra and published by CreateSpace. This book was released on 2013-10-27 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise, to the point, plain language look at the use and abuse of leadership and management styles in the modern workforce. The emphasis is on learning from poor examples set by leaders and managers at all levels.
Download or read book Developing a Lean Workforce written by Chris Harris and published by CRC Press. This book was released on 2007-02-23 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Changing an organization from a mass manufacturing environment to a lean environment is significant and affects all levels of the company if the implementation is done correctly. Many times, however, lean implementers become so involved with the nuts and bolts of lean implementation that the "people" side of the business is neglected. Transform your HR Department into an Agent of Change during Lean Implementation. With an HR perspective, veteran consultants Chris Harris and Rick Harris walk readers through a simple, step-by-step proven method for transforming a mass production workforce into a lean thinking one that possesses the necessary skills, training, and attitude to march in a new direction. They explain the role of human resources in a lean-oriented facility, emphasizing systematic training that continues for all employees. They also discuss the value of promoting employees from within a facility to team leader and group leader positions, and the importance of flexibility. This critically acclaimed book includes sample training sessions with explanations. Most of us are now far enough down the path in lean production to realize that the results lie in the details. This short volume presents all of the details you will need to create a frontline workforce and system of direct supervision that can effectively plan, do, reflect, and adjust, as you move your own operations steadily ahead. --James Womack, Chairman, Lean Enterprise Institute
Download or read book Workforce Management written by Gerard Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-09-27 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling Workforce management self-assessment will make you the accepted Workforce management domain standout by revealing just what you need to know to be fluent and ready for any Workforce management challenge. How do I reduce the effort in the Workforce management work to be done to get problems solved? How can I ensure that plans of action include every Workforce management task and that every Workforce management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Workforce management opportunity costs are low? How can I deliver tailored Workforce management advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Workforce management essentials are covered, from every angle: the Workforce management self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Workforce management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Workforce management practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Workforce management are maximized with professional results. Your purchase includes access to the $249 value Workforce management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Download or read book Workforce Management A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-09-06 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the opportunities that you see for your organizations workforce? Are you ready for the new digital workforce? Is a leadership succession plan in place? What forces are changing your business and its markets? Is there a program management plan (workforce plan) for incident management personnel? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Workforce Management investments work better. This Workforce Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Workforce Management Self-Assessment. Featuring 2139 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Workforce Management improvements can be made. In using the questions you will be better able to: - diagnose Workforce Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Workforce Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Workforce Management Scorecard, you will develop a clear picture of which Workforce Management areas need attention. Your purchase includes access details to the Workforce Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Workforce Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book Workforce Management A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Workforce Management a Complete Guide 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-12-21 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you allow your agents to automatically book vacation, or is this controlled by administrative staff? Do the special holidays have an effect? What impact has the use of staff-sharing had on your centers effectiveness? How do you forecast staffing levels? Do you plan to upgrade/enhance your current WFM system within the next year or so? This valuable Workforce management self-assessment will make you the principal Workforce management domain visionary by revealing just what you need to know to be fluent and ready for any Workforce management challenge. How do I reduce the effort in the Workforce management work to be done to get problems solved? How can I ensure that plans of action include every Workforce management task and that every Workforce management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Workforce management costs are low? How can I deliver tailored Workforce management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Workforce management essentials are covered, from every angle: the Workforce management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Workforce management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Workforce management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Workforce management are maximized with professional results. Your purchase includes access details to the Workforce management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Workforce management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book Strategic Workforce Planning Federal Guide written by Kimbertly Jones and published by . This book was released on 2017-10-31 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic workforce planning is the cornerstone of business operations. Although the baseline principles for accomplishing workforce planning is similar for both private industries and federal organizations, the processes are dissimilar in application. The primary differences being, private work-sector organizations are profit driven and federal agencies are appropriation driven as established by the United States Congress. This book will focus on federal specific workforce planning solutions that will provide a modified approach to private-sector workforce planning applications.The book focus on those baseline workforce planning principles and provide recommended strategic workforce planning methodologies, tactics, techniques and best practices that can be applied in a Federal workforce. These recommended solutions are designed to address the complex challenges of a 21st century federal workforce i.e. shrinking federal budgets, emerging technologies, cyber-security, age generation, etc. The guide also serves as a job-aid for federal workforce planning stakeholders with bridging those workforce knowledge gaps for delivering an end-to-end workforce planning process that can be adopted in their organizations.
Download or read book Workforce Management Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-01-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What threat is Workforce Management addressing? How will you measure your Workforce Management effectiveness? When was the Workforce Management start date? What are your most important goals for the strategic Workforce Management objectives? Have you identified your Workforce Management key performance indicators? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Workforce Management investments work better. This Workforce Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Workforce Management Self-Assessment. Featuring 723 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Workforce Management improvements can be made. In using the questions you will be better able to: - diagnose Workforce Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Workforce Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Workforce Management Scorecard, you will develop a clear picture of which Workforce Management areas need attention. Your purchase includes access details to the Workforce Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Download or read book Workforce Management Complete Self Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-05-27 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is Workforce Management currently on schedule according to the plan? If substitutes have been appointed, have they been briefed on the Workforce Management goals and received regular communications as to the progress to date? Do you monitor the effectiveness of your Workforce Management activities? What prevents me from making the changes I know will make me a more effective Workforce Management leader? How will the Workforce Management team and the organization measure complete success of Workforce Management? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Workforce Management assessment. Featuring 611 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Workforce Management improvements can be made. In using the questions you will be better able to: - diagnose Workforce Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Workforce Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Workforce Management Scorecard, you will develop a clear picture of which Workforce Management areas need attention. Included with your purchase of the book is the Workforce Management Self-Assessment downloadable resource, containing all 611 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Download or read book Wfm Workforce Management written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-05 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: How did the WFM workforce management manager receive input to the development of a WFM workforce management improvement plan and the estimated completion dates/times of each activity? What vendors make products that address the WFM workforce management needs? Do the WFM workforce management decisions we make today help people and the planet tomorrow? What does WFM workforce management success mean to the stakeholders? How frequently do you track WFM workforce management measures? This exclusive WFM workforce management self-assessment will make you the principal WFM workforce management domain authority by revealing just what you need to know to be fluent and ready for any WFM workforce management challenge. How do I reduce the effort in the WFM workforce management work to be done to get problems solved? How can I ensure that plans of action include every WFM workforce management task and that every WFM workforce management outcome is in place? How will I save time investigating strategic and tactical options and ensuring WFM workforce management costs are low? How can I deliver tailored WFM workforce management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all WFM workforce management essentials are covered, from every angle: the WFM workforce management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that WFM workforce management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced WFM workforce management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in WFM workforce management are maximized with professional results. Your purchase includes access details to the WFM workforce management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
Download or read book Enterprise Workforce Management the Ultimate Step By Step Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-04-09 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is our formula for success in Enterprise Workforce Management ? What should the next improvement project be that is related to Enterprise Workforce Management? If substitutes have been appointed, have they been briefed on the Enterprise Workforce Management goals and received regular communications as to the progress to date? What other organizational variables, such as reward systems or communication systems, affect the performance of this Enterprise Workforce Management process? Is maximizing Enterprise Workforce Management protection the same as minimizing Enterprise Workforce Management loss? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Enterprise Workforce Management investments work better. This Enterprise Workforce Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Enterprise Workforce Management Self-Assessment. Featuring 640 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Enterprise Workforce Management improvements can be made. In using the questions you will be better able to: - diagnose Enterprise Workforce Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Enterprise Workforce Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Enterprise Workforce Management Scorecard, you will develop a clear picture of which Enterprise Workforce Management areas need attention. Your purchase includes access details to the Enterprise Workforce Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Download or read book Mobile Workforce Management Solution A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-11-17 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you using a design thinking approach and integrating Innovation, mobile workforce management solution Experience, and Brand Value? Are all staff in core mobile workforce management solution subjects Highly Qualified? What is the kind of project structure that would be appropriate for your mobile workforce management solution project, should it be formal and complex, or can it be less formal and relatively simple? What is the standard for acceptable mobile workforce management solution performance? How can you measure mobile workforce management solution in a systematic way? This easy Mobile Workforce Management Solution self-assessment will make you the dependable Mobile Workforce Management Solution domain adviser by revealing just what you need to know to be fluent and ready for any Mobile Workforce Management Solution challenge. How do I reduce the effort in the Mobile Workforce Management Solution work to be done to get problems solved? How can I ensure that plans of action include every Mobile Workforce Management Solution task and that every Mobile Workforce Management Solution outcome is in place? How will I save time investigating strategic and tactical options and ensuring Mobile Workforce Management Solution costs are low? How can I deliver tailored Mobile Workforce Management Solution advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Mobile Workforce Management Solution essentials are covered, from every angle: the Mobile Workforce Management Solution self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Mobile Workforce Management Solution outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Mobile Workforce Management Solution practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Mobile Workforce Management Solution are maximized with professional results. Your purchase includes access details to the Mobile Workforce Management Solution self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Mobile Workforce Management Solution Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book The Manager s Guide to Simple Strategic Service Oriented Business Continuity written by Rachelle Loyear, MBCP, AFBCI, CISM, PMP and published by Rothstein Publishing. This book was released on 2017-05-10 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: You have the knowledge and skill to create a workable Business Continuity Management (BCM) program – but too often, your projects are stalled while you attempt to get the right information from the right person. Rachelle Loyear experienced these struggles for years before she successfully revamped and reinvented her company’s BCM program. In The Manager’s Guide to Simple, Strategic, Service-Oriented Business Continuity, she takes you through the practical steps to get your program back on track. Rachelle Loyear understands your situation well. Her challenge was to manage BCM in a large enterprise that required hundreds of BC plans to be created and updated. The frustrating reality she faced was that subject matter experts in various departments held the critical information she needed, but few were willing to write their parts of the plan. She tried and failed using all the usual methods to educate and motivate – and even threaten – departments to meet her deadlines. Finally, she decided there had to be a better way. The result was an incredibly successful BCM program that was adopted by BCM managers in other companies. She calls it “The Three S’s of BCM Success,” which can be summarized as: Simple – Strategic – Service-Oriented. Loyear’s approach is easy and intuitive, considering the BCM discipline from the point of view of the people in your organization who are tasked to work with you on building the plans and program. She found that most people prefer: Simple solutions when they are faced with something new and different. Strategic use of their time, making their efforts pay off. Service to be provided, lightening their part of the load while still meeting all the basic requirements. These tactics explain why the 3S program works. It helps you, it helps your program, and it helps your program partners. Loyear says, “If you follow the ‘Three S’ philosophy, the number of plans you need to document will be fewer, and the plans will be simpler and easier to produce. I’ve seen this method succeed repeatedly when the traditional method of handing a business leader a form to fill out or a piece of software to use has failed to produce quality plans in a timely manner.” In The Manager’s Guide to Simple, Strategic, Sevice-Oriented Business Continuity, Loyear shows you how to: Completely change your approach to the problems of “BCM buy-in.” Find new ways to engage and support your BCM program partners and subject matter experts. Develop easier-to-use policies, procedures, and plans. Improve your overall relationships with everyone involved in your BCM program. Craft a program that works around the roadblocks rather than running headlong into them.
Download or read book WorkInspired How to Build an Organization Where Everyone Loves to Work written by Aron Ain and published by McGraw Hill Professional. This book was released on 2018-10-05 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Axiom Business Book Award Silver Medalist in Leadership • Soundview Best Business Book A “Highest Rated CEO” who has transformed his organization into a billion-dollar company and a “Top Place to Work” shows leaders how truly prioritizing employees isn’t just good for employees—it’s good for business. Imagine a company where everybody loves to work, where employees feel not just “satisfied” but truly cared for, respected, and energized. Think of the impact this would have on recruitment, retention, customer satisfaction, innovation, and overall performance. Aron Ain, the award-winning CEO of Kronos, a global provider of workforce management and human capital management cloud solutions, believes that anything is possible when people are inspired. By embracing employee development and engagement as a growth strategy, Ain transformed his company’s culture and built a billion-dollar business. This book takes leaders and managers inside Kronos’s highly admired WorkInspired culture, showing them the surprisingly simple rules to follow to replicate that success. Ain’s inspiring guide reveals the best practices that have earned Kronos distinctions on coveted lists, such as Glassdoor’s 100 Best Places to Work, Fortune’s 100 Best Companies to Work For, Forbes’s America’s Best Employers, and the Boston Globe’s Top Places to Work. These include over-communicating and truth-telling, trusting your people again and again, holding managers accountable for being great at what they do, allowing employees flexible schedules and open vacation time, challenging your people to put the company out of business with new and revolutionary ideas, and welcoming back boomerang employees. Many executives talk about how “their people are their greatest asset.” Ain challenges leaders to “walk the talk” and put people first, whether they oversee a team of five or an organization of 500,000. When they do, employees won’t be the only ones who thank them. Customers and shareholders will, too.
