Download or read book Emotional Labor written by Mary E. Guy and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book Merchants Trade Journal written by and published by . This book was released on 1915 with total page 936 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Emotional Labor written by Mary Ellen Guy and published by Routledge. This book was released on 2008 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories from the trenches gleaned through interviews, focus groups, and survey data.

Download or read book Sales Training Manual for Smaller Stores written by Leonard F. Mongeon and published by . This book was released on 1955 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book It Doesn t Have to Be Crazy at Work written by Jason Fried and published by HarperCollins. This book was released on 2018-10-04 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jason Fried and David Heinemeier Hansson, the authors of the New York Times bestseller Rework, are back with a manifesto to combat all your modern workplace worries and fears.

Download or read book The Profession of Salesmanship Methods of Marketing Health and Appearance Self study and Development Study of the Customer Successful Reasoning Study of Goods Or Service The Conducting of Sales Retail Salesmanship written by International Correspondence Schools and published by . This book was released on 1912 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Clay worker written by and published by . This book was released on 1923 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Confidential Bulletin written by National Retail Merchants Association (U.S.) and published by . This book was released on 1927 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Trade Outlook written by and published by . This book was released on 1914 with total page 1128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Fundamentals of Human Resource Management written by Susan L. Verhulst and published by John Wiley & Sons. This book was released on 2024 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Once upon a time, companies had Personnel Departments. They hired people, handled benefits, gave out awards for service, trained new employees and planned company functions. Over time, the business environment and workplace grew more complex, and the Personnel Department evolved into the Human Resources Department (HR) with an ever-increasing amount of responsibility"--

Download or read book Fun In Store for Students written by Chad B. Klapper and published by iUniverse. This book was released on 2012-01-31 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fun In Store For Students is a resource and activity book to help teachers and/or facilitators develop, operate, and/or justify a school store while achieving common core and other academic standards. There are many activities, resources, lessons, assessments, evaluations, and reproducible pages. This book is centered on a school store but it can be used for other school-based businesses. Section 1 contains assembly plans for a mobile school store. Section 2 lists the Wisconsin academic performance standards, and content standards that can be achieved by operating a school store, depending on your scope and goals. These examples may be used as a template for meeting standards in your state. Section 3 is a suggested sequence for developing and operating a school store. During the developing and operating process, ideas and examples are given to integrate some of the activities and processes into your classroom. Section 4 has you start thinking about forming business and education partnerships. Section 5 is the financial literacy section. This section is a useful tool because it opens students eyes to authentic hands-on learning that connects school work with career work/awareness, and the math associated with real-life living. Section 6 contains the appendices where you find most of your resources, supplemental material, lesson plans, activities, assessments, evaluations, and reproducible pages to be used by the students and facilitators of the school store. Section 7 contains additional resources to investigate. The developmental and operational processes for your school store may vary from school to school depending on your schools size, your goals, and your objectives for running a store. Some sample goals or objectives include: meeting academic standards, having a continuous fundraiser, developing employability, job-seeking, and consumer math skills, integrating school and work-based learning, expanding awareness of careers including entrepreneurship, and developing partnerships with businesses and the community.

Download or read book Her Guardian written by V. Vaughn and published by Sugarloaf Press. This book was released on 2021-11-10 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marjorie gave up on love decades ago. After losing her true mate, she was sure that her life’s purpose was to make sure Bear Mountain Tree Farm ran like clockwork, and she’d become the mother of the business she thought of as family. She almost didn’t go on the vacation her bosses insisted she take during the slowest week of the business year. But when she finally chose a remote cabin retreat in the mountains of Colorado, she was determined to truly unplug from her world of taking care of everyone else. The last thing she expected or wanted was to end up with someone taking care of her. She definitely didn’t want to fall in love. Nick didn’t intend to become a loner when he lost his true mate and took a job at a remote cabin resort in Colorado to heal his heart. He used to dream about the slim chance of finding a new true mate once he got over the loss of his first one. But as the years passed him by without a new love, he grew content with spreading joy at Lichenridge Cabins. When he discovers his only guest for the week of Christmas is his second chance at love, he can’t believe his luck, but Marjorie doesn’t feel the same way. It takes an avalanche trapping the two in a small cabin for Nick to get the opportunity to help her rediscover the joy of true-mate love. But can he dig through the ice to open up her heart?

Download or read book Congressional Record written by United States. Congress and published by . This book was released on 1971 with total page 1370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)

Download or read book New York Magazine written by and published by . This book was released on 1992-09-07 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.

Download or read book Embracing the Calm in the Chaos written by Stacy Igel and published by HarperCollins Leadership. This book was released on 2023-03-07 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Run your own business, raise a family, and make a difference—at your own pace. Stacy Igel, founder of the global fashion line BOY MEETS GIRL®, walks you through the highs and lows of creating a business: how to establish a brand and attract customers, hire and fire employees, collaborate with business partners, rise up from the midst of discouragement, and not just survive the rollercoaster of entrepreneurship—but thrive. Stacy shares her twenty-year journey of growing her company from the ground up while powering through life’s challenges. Today, with her clothing sold in Saks Fifth Avenue, Bloomingdale’s, and other stores worldwide, Stacy has climbed to the top of the ladder—but instead of pausing to look at the view, she’s pulling other women up with her. Embracing the Calm in the Chaos shares a realistic look at how to successfully balance the chaos of being a businessperson, a woman, and a parent. Through Stacy’s story and the stories of the women and men who worked alongside her, you will learn how to: Be authentic and make your voice stand out in the marketplace. Build lasting success and make a difference—at your own pace, and on your own terms. Choose business partners and allies that align with your aspirations. Celebrate each milestone achieved and goal accomplished in your journey. Make a positive impact in your community and beyond. A captivating, practical guide for new entrepreneurs, mompreneurs, and established entrepreneurs looking for insights and inspiration.

Download or read book Selling 180 A Different Approach to New Business Development written by Thomas Batchelder and published by Dog Ear Publishing. This book was released on 2018-11-29 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book challenges your ideas about selling and provides a fresh approach to prospecting, qualifying and closing new business. You'll get practical tips on how to: > Create prospecting emails that can get a 50% response rate > Get a reply from an unresponsive prospect in 30 minutes or less > Create a more compelling value proposition (without buzzwords) to attract ideal clients > Use five key questions for prospects that ensure you waste less time > Shift the traditional buyer-selling dynamic—where YOU are in control > Build a team culture that can recruit, retain and develop top talent "Since being introduced to Tom's principles, my sales are up 35% and my funnel of qualified prospects has more than doubled. I now have a focused process to prospect, qualify and earn longtime clients. Tom's approach is more conversational, more open and honest, and definitely more effective. The resulting sales are larger, margins are higher, and the sales cycle is shorter." — Scott Whitney, Sales Representative "This approach gave my team a different way to think about sales, a new language that is much more human, and a systematic process that allows us to be in control with prospects and clients." — Roseanne Luth, CEO