Download or read book Just Culture written by Sidney Dekker and published by CRC Press. This book was released on 2018-09-07 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.

Download or read book Just Culture written by Professor Sidney Dekker and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the success of the 2007 original, Dekker revises, enhances and expands his view of just culture for this second edition, additionally tackling the key issue of how justice is created inside organizations. The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker’s Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first time, the nature of personal culpability when organizational accidents occur. Having raised this awareness the author then discovered that while many organizations saw the fairness and value of creating a just culture they really struggled when it came to developing it: What should they do? How should they and their managers respond to incidents, errors, failures that happen on their watch? In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations. The new book is structured quite differently. Chapter One asks, ‘what is the right thing to do?’ - the basic moral question underpinning the issue. Ensuing chapters demonstrate how determining the ‘right thing’ really depends on one’s viewpoint, and that there is not one ‘true story’ but several. This naturally leads into the key issue of how justice is established inside organizations and the practical efforts needed to sustain it. The following chapters place just culture and criminalization in a societal context. Finally, the author reflects upon why we tend to blame individual people for systemic failures when in fact we bear collective responsibility. The changes to the text allow the author to explain the core elements of a just culture which he delineated so successfully in the First Edition and to explain how his original ideas have evolved. Dekker also introduces new material on ethics and on caring for the’ second victim’ (the professional at the centre of the incident). Consequently, we have a natural evolution of the author’s ideas. Those familiar with the earlier book and those for whom a just culture is still an aspiration will find much wisdom and practical advice here.

Download or read book The Field Guide to Human Error Investigations written by Sidney Dekker and published by Routledge. This book was released on 2017-11-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion. The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to "reverse engineer" human error, which, like any other componant, needs to be put back together in a mishap investigation.

Download or read book Safety Differently written by Sidney Dekker and published by CRC Press. This book was released on 2014-06-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

Download or read book Visual Culture written by Richard Howells and published by John Wiley & Sons. This book was released on 2019-03-05 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about how to read visual images: from fine art to photography, film, television and new media. It explores how meaning is communicated by the wide variety of texts that inhabit our increasingly visual world. But, rather than simply providing set meanings to individual images, Visual Culture teaches readers how to interpret visual texts with their own eyes. While the first part of the book takes readers through differing theoretical approaches to visual analysis, the second part shifts to a medium-based analysis, connected by an underlying theme about the complex relationship between visual culture and reality. Howells and Negreiros draw together seemingly diverse methodologies, while ultimately arguing for a polysemic approach to visual analysis. The third edition of this popular book contains over fifty illustrations, for the first time in colour. Included in the revised text is a new section on images of power, fear and seduction, a new segment on video games, as well as fresh material on taste and judgement. This timely edition also offers a glossary and suggestions for further reading. Written in a clear, lively and engaging style, Visual Culture continues to be an ideal introduction for students taking courses in visual culture and communications in a range of disciplines, including media and cultural studies, sociology, and art and design.

Download or read book Understanding Patient Safety Second Edition written by Robert Wachter and published by McGraw Hill Professional. This book was released on 2012-05-23 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete coverage of the core principles of patient safety Understanding Patient Safety, 2e is the essential text for anyone wishing to learn the key clinical, organizational, and systems issues in patient safety.The book is filled with valuable cases and analyses, as well as up-to-date tables, graphics, references, and tools -- all designed to introduce the patient safety field to medical trainees, and be the go-to book for experienced clinicians and non-clinicians alike. Features NEW chapter on the critically important role of checklists in medical practice NEW case examples throughout Expanded coverage of the role of computers in patient safety and outcomes Expanded coverage of new patient initiatives from the Joint Commission

Download or read book Third Culture Kids 3rd Edition written by Ruth E. Van Reken and published by Nicholas Brealey. This book was released on 2010-11-26 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: The absolute authority on Third Culture Kids for nearly two decades! In this 3rd edition of the ground-breaking global classic, Ruth E. Van Reken and Michael V. Pollock, son of the late original co-author, David C. Pollock, have significantly updated what is widely recognized as "The TCK Bible." Emphasis is on the modern TCK and addressing the impact of technology, cultural complexity, diversity and inclusion and transitions. Includes new advice for parents and others for how to support TCKs as they navigate work, relationships, social settings and their own personal development. New to this edition: · A second PolVan Cultural Identity diagram to support understanding of cultural identity · New models for identity formation · Updated explanation of unresolved grief · New material on "highly mobile communities" addressing the needs of people who stay put while a community around them moves rapidly · Revamped Section III so readers can more easily find what is relevant to them as Adult TCKs, parents, counselors, employers, spouses, administrators, etc. · New "stages and needs" tool that will help families and organizations identify and meet needs · Greater emphasis on tools for educators as they grapple with demographic shifts in the classroom

Download or read book Fire Fighter Safety and Survival written by Don Zimmerman and published by Jones & Bartlett Publishers. This book was released on 2013-12-19 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fire Fighter Safety and Survival is an essential guide designed to keep fire fighters safe from the many hazards they will face on-the-job. Developed around the 16 Firefighter Life Safety Initiatives, this textbook provides scores of real-life examples from the fire service and other high-risk industries to illustrate the dangers of fire fighting. More importantly, these examples help readers to stay safe in similar situations by offering helpful information on risk management, how to incorporate safety procedures within their department, and how to foster a culture of safety to ensure that “Everyone Goes Home.” The Second Edition features: Coverage of the Fire and Emergency Services Higher Education (FESHE) Firefighter Safety and Survival model curriculum. Updated statistics, references, and examples from recent events Over 100 real-life examples from the fire service and nuclear, medical, military, and airline industries to provide readers with a complete understanding of risk management, safety systems, and situational awareness principles. Fire science students, seasoned professionals, and rookies alike can turn to Fire Fighter Safety and Survival, Second Edition for the knowledge and tools needed to make a difference in their departments without sacrificing cherished, long-standing traditions.

Download or read book Advanced Safety Management written by Fred A. Manuele and published by John Wiley & Sons. This book was released on 2020-04-07 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Establishes sound safety management principles and focuses on the revised Z10.0 safety standard, the new 45001 safety standard, and serious injury prevention Filled with updated chapters and information throughout, this book covers the provisions of ANSI/ASSP Z10.0-2019, the American standard for Occupational Health and Safety Management Systems. It expands in detail on the principles for advanced safety management, the content of the revised Z10.0 standard, and the newly adopted international standard, ISO 45001. It also emphasizes the need to reduce the occurrence of serious injuries, illnesses, and fatalities. Advanced Safety Management: Focusing on Z10.0, 45001 and Serious Injury Prevention, Third Edition expands on the material in previous editions and includes several new chapters emphasizing culture, systems design, and incident investigations. Beginning with an overview of ANSI/ASSP Z10.0-2019 and ANSI/ASSP/ISO 45001-2018, it goes on to offer chapters on: Essentials for the Practice of Safety; Human Error Avoidance; Hazards Analyses and Risk Assessments; Three- and Four-Dimensional Risk Scoring Systems; Safety Design Reviews; The Procurement Process; Audit Requirements; The Management Oversight and Risk Tree (MORT); and more. Expands in detail on the principles for advanced safety management, the content of the revised ANSI/ASSP Z10.0. standard and the newly adopted international standard, ISO 45001 New chapters cover the Significance of An Organization's Culture; Fundamental Concepts; and Systems/Macro Thinking Places emphasis on the more prominent risk-based approach in the practice of safety Provides methods to align safety, operational, and financial goals, along with quality and environmental standards Explains the concepts of risk reduction, waste reduction, environmental impact deduction, and Prevention through Design (PtD) Advanced Safety Management is an important book for safety professionals, industrial hygienist, plant managers, OSHA and EPA advocates, students majoring in safety or industrial hygiene, and union leaders.

Download or read book Occupational Health and Safety Management written by Charles D. Reese and published by CRC Press. This book was released on 2008-10-24 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed to provide safety and health students with an understanding of the how-tos of implementing an occupational safety and health initiative, the first edition of Occupational Health and Safety Management soon became a blueprint for occupational safety and health management for the smallest- to the largest-sized companies. Competently followin

Download or read book Cuisine and Culture written by Linda Civitello and published by John Wiley & Sons. This book was released on 2011-03-29 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cuisine and Culture presents a multicultural and multiethnic approach that draws connections between major historical events and how and why these events affected and defined the culinary traditions of different societies. Witty and engaging, Civitello shows how history has shaped our diet--and how food has affected history. Prehistoric societies are explored all the way to present day issues such as genetically modified foods and the rise of celebrity chefs. Civitello's humorous tone and deep knowledge are the perfect antidote to the usual scholarly and academic treatment of this universally important subject.

Download or read book Foundations of Safety Science written by Sidney Dekker and published by Routledge. This book was released on 2019-04-09 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: How are today’s ‘hearts and minds’ programs linked to a late-19th century definition of human factors as people’s moral and mental deficits? What do Heinrich’s ‘unsafe acts’ from the 1930’s have in common with the Swiss cheese model of the early 1990’s? Why was the reinvention of human factors in the 1940’s such an important event in the development of safety thinking? What makes many of our current systems so complex and impervious to Tayloristic safety interventions? ‘Foundations of Safety Science’ covers the origins of major schools of safety thinking, and traces the heritage and interlinkages of the ideas that make up safety science today. Features Offers a comprehensive overview of the theoretical foundations of safety science Provides balanced treatment of approaches since the early 20th century, showing interlinkages and cross-connections Includes an overview and key points at the beginning of each chapter and study questions at the end to support teaching use Uses an accessible style, using technical language where necessary Concentrates on the philosophical and historical traditions and assumptions that underlie all safety approaches

Download or read book The Safety Anarchist written by Sidney Dekker and published by Routledge. This book was released on 2017-10-19 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters. Bureaucracy and compliance now seem less about managing the safety of the workers we are responsible for, and more about managing the liability of the people they work for. We make workers do a lot that does nothing to improve their success locally. Paradoxically, such tightening of safety bureaucracy robs us of exactly the source of human insight, creativity and resilience that can tell us how success is actually created, and where the next accident may well happen. It is time for Safety Anarchists: people who trust people more than process, who rely on horizontally coordinating experiences and innovations, who push back against petty rules and coercive compliance, and who help recover the dignity and expertise of human work.

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2016-06-30 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Download or read book Quality and Safety Education for Nurses Third Edition written by Patricia Kelly Vana, MSN, RN and published by Springer Publishing Company. This book was released on 2022-01-27 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I congratulate the editors of [this book] on their commitment to continuously updating the resources needed by nursing leaders, faculty, and students who seek to develop or enhance their quality and safety competencies. The chapters and the contents of this edition align magnificently with new domains of the AACN accreditation standards (2021). Whatever your level of education or role in nursing, this textbook is rich in resources to support your growth." -Linda Cronenwett, PhD, RN (ret.), FAAN Professor & Dean Emeritus University of North Carolina at Chapel Hill School of Nursing Former Principal Investigator, QSEN: Quality and Safety Education for Nurses (From the Foreword) This Third Edition of Quality and Safety Education for Nurses has been thoroughly updated for students in undergraduate Associate, Baccalaureate, Accelerated and BSN completion Nursing programs. There is a chapter focusing on each of the six Quality and Safety Education for Nurses (QSEN) Competency areas, with content on Nursing Leadership and Patient Care Management infused throughout the chapters. The Third Edition also includes new chapters on Systems Thinking, Implementation Science, and Population Health. It includes an Instructor’s manual and Powerpoints. New to the Third Edition: New Chapters: Chapter 3: Systems Thinking Chapter 13: Implementation Science Chapter 15: Population Health and the Role of Quality and Safety Incorporates new content based on The Future of 2020-2030 Report and the 2021 AACN Essentials Contains a "Competency Crosswalk" connecting each chapter's content to QSEN/AACN Competencies Key Features: Supports nursing schools to fulfill accreditation standards for Quality and Safety curricula Includes Clinical Judgment Activities, Case Studies, Interviews, NCLEX-Style Questions, Figures, Tables, Bibliography, Suggested Readings, and more to clarify content Designed to be used in a stand-alone Quality and Safety course, Leadership and Management Nursing course, or as a support for Nursing courses Provides instructor package with an unfolding case study with suggestions for assignments, questions and answers for case study and critical thinking exercises, PowerPoint slides, and more

Download or read book Bread written by Jeffrey Hamelman and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Bread was first published in 2004, it received the Julia Child Award for best First Book from the International Association of Culinary Professionals and became an instant classic. Hailed as a "masterwork of bread baking literature," Jeffrey Hamelman's Bread features over 130 detailed, step-by-step formulas for dozens of versatile rye- and wheat-based sourdough breads, numerous breads made with yeasted pre-ferments, simple straight dough loaves, and dozens of variations. In addition, an International Contributors section is included, which highlights unique specialties by esteemed bakers from five continents. In this third edition of Bread, professional bakers, home bakers, and baking students will discover a diverse collection of flavors, tastes, and textures, hundreds of drawings that vividly illustrate techniques, and evocative photographs of finished and decorative breads.

Download or read book When Cultures Collide Third Edition written by Richard Lewis and published by Nicholas Brealey International. This book was released on 2010-11-26 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic work that revolutionized the way business is conducted across cultures around the world.