Download or read book Skills for Helping Professionals written by Anne M. Geroski and published by SAGE Publications. This book was released on 2016-01-04 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically for non-clinical undergraduate students, but also relevant to graduate studies in helping professions, Skills for Helping Professionals, by Anne M. Geroski focuses on helping students develop the skills they need to effectively initiate and maintain helping relationships. After exploring the literature identifying critical components of helping relationships and briefly reviewing developmental and helping theories, the text covers such topics as the helping process, self-awareness, and ethics in helping, and then focuses on specific helping skills such as listening and hearing, empathy, reflecting, paraphrasing, questioning, clarifying, exploring, and offering feedback, encouragement, and psycho-education. The final chapters focus on individuals in crisis and helping in groups.
Download or read book Communication written by Gjyn O'Toole and published by Elsevier Health Sciences. This book was released on 2012-07-14 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills. - Ancillary package including MCQs - Scenarios - Reflection questions - Health professions focus - Specific chapters on - - communicating with indigenous peoples - Culturally appropriate communication - Reflective practice - Self awareness
Download or read book Skills for Helping Professionals written by Anne M. Geroski and published by SAGE Publications. This book was released on 2016-01-04 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically for non-clinical undergraduate students, but also relevant to graduate studies in helping professions, Skills for Helping Professionals, by Anne M. Geroski focuses on helping students develop the skills they need to effectively initiate and maintain helping relationships. After exploring the literature identifying critical components of helping relationships and briefly reviewing developmental and helping theories, the text covers such topics as the helping process, self-awareness, and ethics in helping, and then focuses on specific helping skills such as listening and hearing, empathy, reflecting, paraphrasing, questioning, clarifying, exploring, and offering feedback, encouragement, and psycho-education. The final chapters focus on individuals in crisis and helping in groups.
Download or read book People Centric Skills written by Danny M. Goldberg and published by John Wiley & Sons. This book was released on 2014-07-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.
Download or read book Skills and Techniques for Human Service Professionals written by Edward Neukrug and published by Cognella Academic Publishing. This book was released on 2020-04-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Skills and Techniques for Human Service Professionals: Counseling Environment, Helping Skills, Treatment Issues provides readers with valuable information about how the counseling environment impacts the helping relationship, ways of delivering critical helping skills, and the necessity of understanding important treatment issues when working with clients and consumers. Section I focuses on the counseling environment. Whereas Chapter 1 highlights eight important characteristics of the effective helper, Chapter 2 examines how the client experiences the agency when first entering it. This chapter focuses on such things as agency atmosphere, physical space, and nonverbal behaviors of the helper. In Section II, chapters move from the most basic foundational skills to more advanced skills and specialized training. Coverage includes honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing, listening, reflections, paraphrasing, and basic empathy. Readers also learn about affirmation giving, encouragement, and support; offering alternatives; information and advice giving; modeling; self-disclosure; collaboration; advocacy; information gathering and solution-focused questions; advanced empathy; confrontation; assessing for suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. Section III focuses on important treatment issues in human services including case management, culturally competent counseling, guidelines for working with diverse populations, and ethical decision-making when working with all clients.
Download or read book People Centric Skills written by Danny M. Goldberg and published by John Wiley & Sons. This book was released on 2020-07-21 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use your interpersonal and communication skills as a financial professional to work successfully with clients Embark on a journey to further develop your career when you read People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders consider employee communication skills and critical thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful. This second edition of People-Centric Skills shares the fictional story of Dalton Zimmer, executive coach and public speaker. Dalton, all the while juggling his business, kids and social life, provides coaching and communication strategies for handling challenging situations faced by his clients. This insightful narrative will help you expand communication and soft skills as a CPA, auditor, financial planner or other financial professional. As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly. New to the second edition, you’ll find a discussion of communication between generations and how to bridge them as a financial professional. You can be a more people-centric leader as you engage with a wide range of clients and associates. This book can be a first step to improving interpersonal and communication skills as you continue to develop in your career.
Download or read book Essential Interviewing Skills for the Helping Professions written by Nicole Nicotera and published by Oxford University Press. This book was released on 2018 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential Interviewing Skills for the Helping Professions reaches beyond most other essential skills for clinical interviewing books with its emphasis on social justice, attention to the role of microaggressions in clinical practice, and the upmost importance of practitioner wellness as integral to longevity in the helping professions. Each chapter addresses interviewing skills that are foundational to the helping professions from mental health to physical health, includes detailed exercises, addresses social justice, and discusses practitioner wellness opportunities. Sometimes clients' stories are fraught with trauma, other times their stories are bound within generations of substance addiction or family violence, while other clinical stories present personal and social obstacles that arise from years of oppression at the hands of prejudice and discrimination. This book therefore goes beyond the basic ideas of choosing when to use an open question or to reflect emotions by covering how to integrate social justice and knowledge of power, privilege, and oppression into the interviewing arena. Essential interviewing skills require the practitioner to not only purposefully listen to the client's story, but also to be self-aware and willing to acknowledge mistakes and learn from them. The work of the clinical interviewer is a continuous challenge of balancing listening, responding, action, and self-awareness, and this book is designed to help.
Download or read book Communication Epub written by Gjyn O'Toole and published by Elsevier Health Sciences. This book was released on 2016-05-14 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of Communication: Core Interpersonal Skills for Health Professionals is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the title takes the reader on a journey of reflection upon personal communication styles and habits. Essential communication strategies and skills are reviewed to rebuild and enhance future practice. The fully revised third edition by GjynO'Toolewill appeal to the health student and practitioner seeking to improve communication style and practice in an increasingly complex healthcare environment. Individual and group activities integrated throughout, designed to promote communication skill, reflection and awareness Key communication challenges addressed conflict, cultural variations, misunderstandings, ethical issues, communicating over distances, written documentation and electronic forms of communication including social networking sites Updated online evolve resources for lecturers and students Updated illustrations New chapter focusing solely on electronic communication the advantages and disadvantages plus strategies for appropriate use of social media New chapter exploring the importance of one way documentation, professional writing and conduct New scenarios and activities 49 scenarios present realistic situations and individuals that health professionals encounter, encouraging the reader to actively explore circumstances and needs "
Download or read book Key Skills for Professionals written by Alan Pannett and published by Kogan Page Publishers. This book was released on 2013-05-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Skills for Professionals will help you understand and develop the skills you need to be truly professional in a fiercely competitive environment. The areas covered in this book are useful not only to those qualifying for a profession but also for those people who are already working in a professional services business. Practising and demonstrating these skills effectively will help you in your day-to-day work, and could enhance your career progression. Based on their knowledge, experience and expertise, the authors first explain the theory and applicability of each skill area and then provide practical and realistic advice as to how to apply those skills in the working environment on a daily basis. Each chapter explains appropriate management tools and theories in plain language using practical exercises, realistic and relevant case studies and tools for analysing self-awareness, communication styles, financial and commercial awareness and effective writing. The book also contains useful summaries and ideas for further reading.
Download or read book Interpersonal Relationships written by Elizabeth C. Arnold and published by Saunders. This book was released on 2019-02 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book CRISIS INTERVENTION written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2015-07-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.
Download or read book Communication eBook written by Gjyn O'Toole and published by Elsevier Health Sciences. This book was released on 2020-04-10 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases
Download or read book Therapeutic Communication written by Herschel Knapp and published by SAGE Publications. This book was released on 2014-03-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of Herschel Knapp’s Therapeutic Communication: Developing Professional Skills provides beginners and seasoned professionals with the skills to navigate the facts and feelings endemic to professional therapeutic communication. With a comprehensive perspective, Dr. Knapp clearly and effectively explains differences between casual and therapeutic relationships, focusing on key elements such as the therapeutic process, social and emotional factors, and professionalism. Organized into discrete sections to highlight individual skills, each chapter follows a unified format, encouraging readers to apply their knowledge frequently. “Students often struggle with core concepts related to therapy. This book takes those struggles and clears up any doubts about the basics and guides them toward becoming experts in their field.” —Daniel Velazquez, Cetys Universidad “Whether you’re a therapist or a high school counselor, the skills outlined and described in [this book] are paramount to the success of any helping relationship.” —Lisa Clark Keith, Fresno Pacific University “I was inspired by Dr. Knapp’s ability to capture the emotions, techniques, and skills necessary to have a successful helping relationship in an easy to follow manner . . . the text takes the reader from the beginning to the end of a counseling relationship seamlessly . . . Students will find the straightforward nature of the book a staple of their professional library. This is the type of text you keep close at hand throughout your professional career.” —Shawn P. Parmanand, Walden University
Download or read book Counselling Skills A Practical Guide For Counsellors And Helping Professionals written by McLeod, John and published by McGraw-Hill Education (UK). This book was released on 2011-10-01 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition is a step by step practical guide to counselling skills for trainees and practitioners. It presents key skills clearly and concisely.
Download or read book Effective Communication Skills for Health Professionals written by Philip Burnard and published by Springer. This book was released on 2013-12-14 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Communication Skills for Business Professionals written by Celeste Lawson and published by Cambridge University Press. This book was released on 2019-06-12 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.
Download or read book Interpersonal Skills for the People Professions written by Lindsey Neville and published by Scion Publishing Ltd. This book was released on 2009-01-15 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction 1. The Service User Perspective Mike Alan and Lindsey Neville 2. Interpersonal Skills in Education Wendy Messenger 3. Interpersonal Skills in the Police Service David Collicott 4.Interpersonal Skills in Welfare Work Mary Parker 5.Interpersonal Skills in Social Work Joy Gauci 6.Interpersonal Skills in Mental Health Nursing Dr Debbie Evans 7.Interpersonal Skills in Nursing Lisa Collicott 8.Interpersonal Skills in Midwifery Jenny Edwins 9.Interpersonal Skills in General Practice Dr Andrew Chapman Glossary References Index
