Download or read book WebQual written by Eleanor Terese Loiacono and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Building Great Customer Experiences written by Colin Shaw and published by Springer. This book was released on 2002-09-13 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
Download or read book ICT Unbounded Social Impact of Bright ICT Adoption written by Yogesh Dwivedi and published by Springer. This book was released on 2019-06-11 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "ICT Unbounded, Social Impact of Bright ICT Adoption" on Transfer and Diffusion of IT, TDIT 2019, held in Accra, Ghana, in June 2019. The 30 revised full papers and 4 short papers presented were carefully reviewed and selected from 72 submissions. The papers focus on Bright Information and Communication Technology, a concept that entails the development of relevant technologies, business models, public policies, social norms, international agreements, metrics of measuring national progress and preventing undesirable activities on the Internet. They are organized in the following topical sections: technology adoption, diffusion and ubiquitous computing; big data and business intellligence; smart cities; and security, privacy, ethics and misinformation.
Download or read book Introduction to Structural Equation Modelling Using SPSS and Amos written by Niels Blunch and published by SAGE. This book was released on 2012-06-21 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Structural Equation Modelling using SPSS and AMOS is a complete guide to carrying out your own structural equation modelling project. Assuming no previous experience of the subject, and a minimum of mathematical knowledge, this is the ideal guide for those new to structural equation modelling (SEM). Each chapter begins with learning objectives, and ends with a list of the new concepts introduced and questions to open up further discussion. Exercises for each chapter, incuding the necessary data, can be downloaded from the book′s website. Helpful real life examples are included throughout, drawing from a wide range of disciplines including psychology, political science, marketing and health. Introduction to Structural Equation Modelling using SPSS and AMOS provides engaging and accessible coverage of all the basics necessary for using SEM, making it an invaluable companion for students taking introductory SEM courses in any discipline.
Download or read book Practice Driven Research on Enterprise Transformation written by Frank Harmsen and published by Springer. This book was released on 2013-05-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the proceedings of the 6th Working Conference on Practice-Driven Research on Enterprise Transformation (PRET), held in Utrecht, The Netherlands, on June 6, 2013, co-located with the Enterprise Transformation Track of the 21st European Conference on Information Systems (ECIS). Successful enterprises have well-defined managerial responsibilities and understandable project priorities and enable their processes to be sufficiently agile, even improvisational and continuously changing. They do not solely rely on only mechanistic or purely organic processes and structures, but see enterprise transformation as a combination of deliberate and organic change. This year's papers represent this hybrid view. Moreover, most of them are based on practical cases, which will further contribute to our understanding of enterprise transformation. The eight papers presented in this volume were allocated to tracks on: practical experiences with methods and techniques; cases in enterprise transformation; and enterprise architecture in practice.
Download or read book Strategies for Growth in SMEs written by Margi Levy and published by Elsevier. This book was released on 2004-11-09 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for Growth in SMEs explores for the first time the role of information and information systems (IS) concepts in small and medium-sized enterprises (SMEs). Most IS research focuses on large firms, yet the majority of firms in most economies are SMEs. The book considers the applicability of IS theory and practice to SMEs and develops new theories that are relevant to these firms.Composed of 6 sections, it covers, amongst other things; the nature of SMEs, the background to IS, and SMEs' use of IS, issues of IS strategy and planning in SMEs, the way that firms can transform through use of IS, evaluation, IS flexibility, business process re-engineering, resource-based strategy and knowledge management, the appropriateness of existing theories and the development of new models to address SME-specific issues. The final section of the book reviews the learning in the previous chapters and poses future agendas for research.Written by two of the leading figures in the field, this book will be essential reading for researchers in IS and SMEs, students on entrepreneurship or IS courses, and others that focus on SMEs.* A unique text relating IS theory to SMEs* Benefit from the authors' years of experience in the field* Familiarise yourself with this growth area for research and courses
Download or read book Information Systems and the Environment written by National Academy of Engineering and published by National Academies Press. This book was released on 2001-09-13 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information technology is a powerful tool for meeting environmental objectives and promoting sustainable development. This collection of papers by leaders in industry, government, and academia explores how information technology can improve environmental performance by individual firms, collaborations among firms, and collaborations among firms, government agencies, and academia. Information systems can also be used by nonprofit organizations and the government to inform the public about broad environmental issues and environmental conditions in their neighborhoods. Several papers address the challenges to information management posed by the explosive increase in information and knowledge about environmental issues and potential solutions, including determining what information is environmentally relevant and how it can be used in decision making. In addition, case studies are described and show how industry is using information systems to ensure sustainable development and meet environmental standards. The book also includes examples from the public sector showing how governments use information knowledge systems to disseminate "best practices" beyond big firms to small businesses, and from the world of the Internet showing how knowledge is shared among environmental advocates and the general public.
Download or read book Promoting Entrepreneurship and Innovative SMEs in a Global Economy written by OECD and published by OECD Publishing. This book was released on 2008-01-03 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Conducting Research in Psychology written by Brett W. Pelham and published by Cengage Learning. This book was released on 1999 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 1. HOW DO WE KNOW? Hands-On Activity 1: Galileo's Dice. Chapter 2. HOW DO WE FIND OUT? THE LOGIC OF SCIENTIFIC DISCOVERY. Chapter 3. MOVING FROM FACT TO TRUTH: VALIDITY, RELIABILITY, AND MEASUREMENT. Chapter 4. HOW DO WE MISINTERPRET?: COMMON THREATS TO VALIDITY. Hands-On Activity 2: Regression Toward the Mean. Chapter 5. NON-EXPERIMENTAL RESEARCH DESIGNS. Methodology Exercise 2: Random Assignment. Chapter 6. EXPERIENCE CAREFULLY PLANNED: EXPERIMENTAL RESEARCH DESIGNS. Chapter 7. EXPERIENCE CAREFULLY EXPLOITED: QUASI-EXPERIMENTAL RESEARCH DESIGNS. Chapter 8. RESEARCH DESIGN. Hands-On Activity 3: A Blind Taste Test with Popular Colas. Methodology Exercise 3: Interactions. Chapter 9. BEING A SUCCESSFUL RESEARCHER. Hands-On Activity 4: The Stroop Interference Effect. Chapter 10. A BRIEF COURSE IN STATISTICS. Chapter 11. TELLING THE WORLD ABOUT IT. Chapter 12. HOW TO DESCRIBE THE RESULTS OF STATISTICAL ANALYSES. Chapter 13. PUTTING YOUR KNOWLEDGE TO WORK: TWENTY METHODOLOLGY PROBLEMS. In Search of a Delicious, Lowfat TV Show. Let's Get Supernatural. Fly Away Home. Impressive Pickup Lines. Clever Who? Life Sucks and So You Die. On the Drawbacks of Liking Yourself. The Early Bird Sets the Win. Testosterone Makes Better Dive Bombers. Working Your Fingers to the Dean's List. To Thine Own Selves be True. A Rosy Mood by Any Other Name? Old Geniuses Never Die Young? Sampling Student Opinion. I'm Speechless. He May be Small But He's Slow. Everyone's a Winner. Can a Couple of Beers Really Go Straight To Your Belly. What's in a Name? Are You Threatening Me?
Download or read book International Productivity Monitor written by OECD and published by OECD Publishing. This book was released on 2017-07-17 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 32nd issue of the International Productivity Monitor is a special issue produced in collaboration with the OECD. All articles published in this issue were selected from papers presented at the First Annual Conference of the OECD Global Forum on Productivity held in Lisbon, Portugal, July ...
Download or read book Business Technologies in Contemporary Organizations Adoption Assimilation and Institutionalization written by Haider, Abrar and published by IGI Global. This book was released on 2014-10-31 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: As two areas of study that thrive on change and innovation, the combination of electronic resources and corporation management presents many challenges to researchers and professionals as information is discovered and applied to existing practices. Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization investigates the reciprocal relationship between information systems and corporations in order to understand and assess the benefits of this partnership as technology continues to progress. This publication is an essential reference source for researchers, practitioners, and students interested in the practical and theoretical implementation of information systems and electronic resources in corporations and firms.
Download or read book Strategic Information Management written by Robert Galliers and published by Routledge. This book was released on 2003 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: The editors include a wide range of contemporary and classic articles from North America and the UK on key information systems management themes, including IT developments in business and outsourcing information systems services.
Download or read book The Theory of the Marketing Firm written by Gordon R. Foxall and published by Springer Nature. This book was released on 2021-11-12 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: The marketing firm is that business organisation which responds to the imperatives of consumer-orientation. Its style of management is marked by its adherence to the criteria of goal separation, participation in marketing transactions, entrepreneurial sovereignty and reciprocal entrepreneurial management, all of which are explored in this pioneering book. It assumes the proposition, uncontroversial enough to marketing academics and students, that contemporary firms can survive and prosper – achieve their financial goal, be it the maximization of profit or sales or growth – only if they respond appropriately to those imperatives: specifically, the forces that promote consumer discretion and consumer sophistication. Surprisingly, however, theories of the firm, based on economics, strategic management or behavioural science, show scant recognition of this observation which is abundantly clear from the most elementary treatment of marketing management. Renowned scholar Gordon R. Foxall argues that this proposition should form the starting point of a theory of the firm and explores its implications for marketing theory in the light of the findings of consumer behaviour analysis and research on the marketing firm. Hence, while pursuing a competence theory of the marketing firm based on the idealised implications of the imperatives of consumer-orientation, the book rests its conception on a groundwork of empirical evidence on consumer behaviour and corporate action.
Download or read book Amber Waves written by and published by . This book was released on 2003 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Facets of Facebook written by Kathrin Knautz and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-09-12 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collected volume gathers a broad spectrum of social science and information science articles about Facebook. It looks into facets of users, such as age, sex, and culture, and into facets of use, e.g. privacy behavior after the Snowden affair, unfriending on Facebook, or Facebook addiction, as well as into quality perceptions. Written by leading scholars investigating the impact of Web 2.0., this volume is highly relevant for social media researchers, information scientists, and social scientists, and, not least, for everyone interested in Facebook-related topics.
Download or read book Strategic Information Systems Management written by Kevin Grant and published by Cengage Learning EMEA. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A book from Cengage Learning on Strategic Infomation of Management Systems.
