Download or read book Inter library Comparisons in Academic Libraries written by Centre for Interfirm Comparison and published by London : British Library Research and Development Department. This book was released on 1984 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Inter library comparisons in academic libraries written by and published by . This book was released on 1984 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Assessment of Library Performance written by J. R. Brockman and published by Perth : The Library, Western Australian Institute of Technology. This book was released on 1984 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on material obtained and observations made in 1982, this Australian study focuses on the British Library's inter-library comparison (ILC) project for academic libraries. The report is presented in five sections, the first of which is a brief introduction. The second section deals with the general concept of inter-organization comparison as a management tool, particularly in the field of higher education. The third section describes the Centre for Interfirm Comparison (CIFC), the British Library's contractor for the academic libraries project. The fourth discusses the Centre's approach to ILC and includes a summary of those portions of the CIFC report that appear relevant to the decision on whether or not the technique would be appropriate for introduction to Australia. Finally, the fifth and last section contains an account of observations made during visits to 6 of the 20 participating libraries, together with points arising from meetings with the staff members of the British Library and the CIFC who were primarily responsible for the project. A nine-item reference list and two functional cost analysis tables--one for loans and reservations and the other for acquisitions and cataloging--from the Inter-Library Comparison for Academic Libraries are included. (THC)

Download or read book The Status of Academic Libraries in the United States written by Margaret Werner Cahalan and published by . This book was released on 2001 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The status of academic libraries in the United States results from the 1996 academic library survey with historical comparisons written by and published by DIANE Publishing. This book was released on with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Interlibrary Loan in Academic and Research Libraries written by Pat Weaver-Meyers and published by Association of Research Libr. This book was released on 1989 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)

Download or read book Interlibrary Loan Document Delivery and Customer Satisfaction written by Pat L Weaver-Meyers and published by Routledge. This book was released on 2012-11-12 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Download or read book Inter library Comparisons written by Centre for Interfirm Comparison and published by . This book was released on 1981 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Interlibrary Loans written by Vern M. Pings and published by . This book was released on 1966 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The status of academic libraries in the United States results from the 1994 academic library survey with historical comparisons written by and published by DIANE Publishing. This book was released on with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book A Comparison of Detroit Public Library Science and Technology Division Interlibrary Loan Transactions with Wayne State University Medical Library Interlibrary Loan Transactions written by Jo Ann Andrews and published by . This book was released on 1967 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Networking Practices and Priorities of Special and Academic Librarians written by Marcy Murphy and published by . This book was released on 1976 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Inter library Comparisons written by and published by . This book was released on 1979 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Academic Library Effectiveness written by Jane Barton and published by . This book was released on 1998 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Book Selection and Collections written by J. Periam Danton and published by . This book was released on 1963 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comparative study on the philosophy of and policy on the selection of books and the development of book collections for university libraries in Germany and the United States. It looks at both the modern philosophy as well as the history of universities, libraries, and book selection.

Download or read book Wisconsin Interlibrary Loan Guidelines written by Wisconsin. Committee on Statewide Interlibrary Loan and Reference Referral Patterns in Wisconsin and published by . This book was released on 1982 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Rethinking Reference for Academic Libraries written by Carrie Forbes and published by Rowman & Littlefield. This book was released on 2014-12-05 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rapid development of the Web and Web-based technologies has led to an ongoing redefinition of reference services in academic libraries. A growing diversity of users and the need and possibility for collaboration in delivering reference services bring additional pressures for change. At the same time, there are growing demands for libraries to show accountability and service value. All of these trends have impacted the field and will continue to shape reference and research services. And they have led to a need for increasingly specialized professional competencies and a literature to support them. In order to reimagine reference service for twenty-first century learning environments, practitioners will need to understand several focal areas of emerging reference. In particular, collaboration with campus partners, diverse student populations, technological innovations, the need for assessment, and new professional competencies, present new challenges and opportunities for creating a twenty-first century learning environment. Librarians must not only understand, but also embrace these emerging reference practices. This edited volume, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services. Through literature reviews and case studies, this book provides professionals with a convenient compilation of timely issues and models at comparable institutions. As academic libraries shift from functioning primarily as collections repositories to serving as key players in discovery and knowledge creation, value-added services, such as reference, are even more central to libraries’ and universities’ changing missions.