Download or read book Improving the Quality of East and West European Public Services written by Elke Ler and published by Routledge. This book was released on 2017-11-30 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.
Download or read book Improving the Quality of East and West European Public Services written by Elke Ler and published by Routledge. This book was released on 2017-11-30 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.
Download or read book Improving the Quality of East and West European Public Services written by Elke Löffler and published by Ashgate Publishing, Ltd.. This book was released on 2004 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing upon the provision of public services in Eastern and Western Europe, these collected papers present a stimulating and challenging set of ideas on public service improvement to an international audience of researchers and practitioners.
Download or read book Improving the Quality of East and West European Public Services written by Elke Löffler and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing upon the provision of public services in Eastern and Western Europe, these collected papers present a stimulating and challenging set of ideas on public service improvement to an international audience of researchers and practitioners.
Download or read book Improving the Quality of East and West European Public Services written by Elke L?er and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services."--Provided by publisher.
Download or read book Comparative Administration Change written by B. Guy Peters and published by McGill-Queen's Press - MQUP. This book was released on 2010 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thought provoking perspectives on attempts to change government.
Download or read book The Palgrave Handbook of Decentralisation in Europe written by José Manuel Ruano and published by Springer. This book was released on 2016-11-29 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides an authoritative study of European decentralisation, taking into account, from a territorial perspective, the different political and administrative traditions in Europe (Continental, Anglo-Saxon and Ex-communist States) and the cleavages North-South and East-West. While in recent decades most European countries have implemented devolution policies trying to tackle different political, social or bureaucratic problems, some others have instead regionalised their territory, applied federal or pseudo-federal reforms and strengthened the role of subnational governments. This volume analyses decentralisation in these countries using different variables including history, territorial organisation, civil service and financing, and reveals how this phenomenon leads to complex intergovernmental linkages. The evolution of territorial decentralisation, the political tensions between centre and periphery, the autonomy of the subnational governments and their functions and competences, the tools of co-ordination and co-operation, and the features and role of civil service are the main issues studied here with an interdisciplinary approach.
Download or read book International Handbook of Practice Based Performance Management written by Patria de Lancer Julnes and published by SAGE Publications. This book was released on 2007-09-10 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference." —PUBLIC ADMINISTRATION REVIEW The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building. Key Features: Offers an international perspective: Though most of the chapters deal with performance measurement in the United States, the text represents the most notable examples of performance measurement in Canada, Latin America, Asia, Oceania, and Europe. Integrates theory and practice: The book′s unique structure links literature-based conceptual knowledge with the lessons from practice and specific applied skills. Puts theoretical discussions into context: Case examples and lessons learned connect concepts to the real world while discussion questions allow for further deliberation. Intended Audience An excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.
Download or read book Public Management Reform written by Christopher Pollitt and published by Oxford University Press, USA. This book was released on 2011-09-08 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides "a comparative analytic account of public management thinking and reform in twelve developed countries over a period of thirty years." - page 1.
Download or read book New Public Management in Europe written by C. Pollitt and published by Springer. This book was released on 2007-01-09 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Management paradigm seems to have produced a convergence of administrative reform. However, specific implementations of NPM show range of forms and results including performance indicators, personal reforms and evaluations of reforms. This text demonstrates how NPM is crafted differently in various institutional contexts.
Download or read book Trends and Innovations in Urban E Planning written by Nunes Silva, Carlos and published by IGI Global. This book was released on 2022-03-04 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digital transformation of the 21st century has affected all facets of society and has been highly advantageous in many industries, including urban planning and regional development. The practices, strategies, and developments surrounding urban e-planning in particular have been constantly shifting and adapting to new innovations as they arrive. Trends and Innovations in Urban E-Planning provides an updated panorama of the main trends, challenges, and recent innovations in the field of e-planning through the critical perspectives of diverse experts. This book adds new and updated evidence on recent changes in this field and provides critical insights on these innovations. Covering topics such as citizen engagement, land property management, and spatial planning, this book is an essential resource for students and educators of higher education, researchers, urban planners, engineers, public officials, community groups, and academicians.
Download or read book Staff Participation and Public Management Reform written by D. Farnham and published by Springer. This book was released on 2005-06-07 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the role of civil servants and their trade unions in the public management reform process, framing it in its economic, social, cultural and legal contexts. Building on neo-institutional and stakeholder theories, the book shows how staff and their representative organisations have influenced the formulation and implementation of public management reforms in twelve OECD countries. This study challenges top-down elite theories that have dominated the existing literature, explaining how staff participation practices, both direct and indirect, have impacted on the implementation of reforms in different ways in different countries. The book concludes that variations in staff participation in the reform process depend upon institutional and political factors and the distribution of power in the employment relationship.
Download or read book The Development of E Government in Central and Eastern Europe CEE written by Mirko Vintar and published by IOS Press. This book was released on 2007 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this publication is to take an 'x-ray' of CEE e-government and provide readers with an in-depth comparative study of e-government phenomena in the CEE region.
Download or read book Introduction to Comparative Public Administration written by Sabine Kuhlmann and published by Edward Elgar Publishing. This book was released on 2019 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction into comparative public administration provides an in-depth analysis of the state of public administration and recent administrative reforms in European countries. By focusing on the UK, France, Germany, Sweden, Italy and Hungary, it highlights key types of the Anglo-Saxon, Scandinavian, Continental European and Central East European variance of public administration. Its guiding question is whether and why the politico-administrative systems have shown convergence or divergence.
Download or read book Handbook of Research on Strategies for Local E Government Adoption and Implementation Comparative Studies written by Reddick, Christopher G. and published by IGI Global. This book was released on 2009-03-31 with total page 1140 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides examinations of the adoption and impact of e-government"--Provided by publisher.
Download or read book Local Government in Central and Eastern Europe written by Andrew Coulson and published by Routledge. This book was released on 2007-08-02 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advocates of democratization in Central and Eastern Europe before 1989 placed great emphasis on community self-government as the basis of civil society and democracy. After theVelvet Revolutions of 1989 and the break up of the Soviet Union in 1991, the new states created an elected local government, whereby cities, towns and villages elected the
Download or read book American Book Publishing Record written by and published by . This book was released on 2003 with total page 792 pages. Available in PDF, EPUB and Kindle. Book excerpt:
