Download or read book Hotel Secrets from the Travel Detective written by Peter Greenberg and published by Villard. This book was released on 2004-03-09 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Indispensable information for away-from-home lodging, from the author of the New York Times bestseller The Travel Detective In Hotel Secrets from the Travel Detective, America’s best-known and most trusted travel authority reveals the insider knowledge that can make every hotel stay as comfortable as (and sometimes even more cost-efficient than) home. With his incomparable access and nose for news, Peter Greenberg shares the secrets that people who know hotels—managers, maids, reservation clerks, bellhops, chefs, and maintenance guys—don’t want you to know about value, service, safety, security, and cleanliness. Tips include: • How to tell if your room is really clean • What never to order from room service • The real way to prevent hotel crime • How to beat excessive hotel phone charges • The exact rooms where headline-making events took place Drawn from the author’s experiences as both an investigative reporter and a constant traveler, Hotel Secrets from the Travel Detective is an essential guide to everything from luxury resorts to motels, from airport hotels and bed-and-breakfasts to outrageous (and often secret) alternatives to hotels.

Download or read book The Rose Hotel written by Rahimeh Andalibian and published by National Geographic Books. This book was released on 2015-05-12 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this searing memoir, Rahimeh Andalibian struggles to make sense of two brutal crimes: a rape, avenged by her father, and a murder, of which her beloved oldest brother stands accused. Her journey, eloquently and intimately told, is a tribute to the resilience of families everywhere. Andalibian takes us first into her family's tranquil, jasmine-scented days of prosperity in Mashhad. Iran, where she and her brothers grow up in luxury at the Rose Hotel, owned by her father. In the aftermath of hte 1979 revolution the family is forced to flee: first to the safety of a mansion in Tehran, next to a squalid one-room flat in London, and finally to California, where they discover they are not free from the weight of their own secrets. Caught between their parents' traditional values and their desire to embrace and American way of life, Andalibian and her brothers struggle to find peace in the wake of tragedy. In the tradition of The Kite Runner, House of Sand and Fog, and Reading Lolita in Tehran, this is a universal story of healing and rebirth. From the Trade Paperback edition.

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Download or read book The Plaza written by Julie Satow and published by Twelve. This book was released on 2020-06-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Journalist Julie Satow's thrilling, unforgettable history of how one illustrious hotel has defined our understanding of money and glamour, from the Gilded Age to the Go-Go Eighties to today's Billionaire Row. From the moment in 1907 when New York millionaire Alfred Gwynne Vanderbilt strode through the Plaza Hotel's revolving doors to become its first guest, to the afternoon in 2007 when a mysterious Russian oligarch paid a record price for the hotel's largest penthouse, the eighteen-story white marble edifice at the corner of Fifth Avenue and 59th Street has radiated wealth and luxury. For some, the hotel evokes images of F. Scott Fitzgerald frolicking in the Pulitzer Fountain, or Eloise, the impish young guest who pours water down the mail chute. But the true stories captured in THE PLAZA also include dark, hidden secrets: the cold-blooded murder perpetrated by the construction workers in charge of building the hotel, how Donald J. Trump came to be the only owner to ever bankrupt the Plaza, and the tale of the disgraced Indian tycoon who ran the hotel from a maximum-security prison cell, 7,000 miles away in Delhi. In this definitive history, award-winning journalist Julie Satow not only pulls back the curtain on Truman Capote's Black and White Ball and The Beatles' first stateside visit-she also follows the money trail. THE PLAZA reveals how a handful of rich, dowager widows were the financial lifeline that saved the hotel during the Great Depression, and how, today, foreign money and anonymous shell companies have transformed iconic guest rooms into condominiums that shield ill-gotten gains-hollowing out parts of the hotel as well as the city around it. THE PLAZA is the account of one vaunted New York City address that has become synonymous with wealth and scandal, opportunity and tragedy. With glamour on the surface and strife behind the scenes, it is the story of how one hotel became a mirror reflecting New York's place at the center of the country's cultural narrative for over a century.

Download or read book Book of Secrets written by Essential Works and published by Andrews McMeel Publishing. This book was released on 2005-10 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Three may keep a secret, if two of them are dead." Did you know Pope John VIII was actually a woman? Or that the U.S. Government smashed a bacteria-laden lightbulb in a New York subway station in 1966 to see how long it would take to travel throughout the entire system? You will after reading the Book of Secrets. Everybody loves secrets and the world is full of them. And now the most interesting secrets are unleashed in Book of Secrets. Full of fascinating facts, this is one read you won't be able to put down! The clandestine, the covert, the surreptitious, furtive, and hush-hush are all revealed. Government secrets, religious secrets, food secrets, economic secrets, sexual secrets, secret societies, secret recipes-they're all in here. Within the pages of this book, one can find practical secrets revealed, such as how to guarantee a better seat on an airplane and how to win friends and influence people. Book of Secrets also contains some not-so-practical tidbits (all the more intriguing) such as famous American members of the Freemasons. Each book is bound with an irrestistible black leatherette flexicover with ribbon marker.

Download or read book Secrets of a Small Hotel written by Elizabeth Cooke and published by Abbott Press. This book was released on 2014-11-24 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Secrets of a Small Hotel is the on-going story of adventures taking place in the Hotel Marcel in Paris near the Eiffel Tower, a sequel to the original There's a Small Hotel, published in 2014. The narrator, an attractive American widow in her 60s, returns to find much has changed, not only in the lives of apartment residents across the street, but within the Hotel Marcel itself. She encounters a deceptive English woman involved in art fraud; a young African-American in search of his father; even a violent murder, partially seen by the narrator from her balcony. She also finds an unexpected and exciting romantic liaison, and witnesses the opening of a grand, new hotel next door, named The Majestic. Secrets of a Small Hotel takes place in the month of May in Paris. The narrator determines to come back again to the Hotel Marcel at Christmas, her adventures to be continued in a new book titled, The Hotel Next Door.

Download or read book The Hotel s Secret written by Stacy Claflin and published by Stacy Claflin. This book was released on 2022-10-04 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: A creepy old hotel, a newly blended family, and a murderer on a rampage… Chris and Vanessa pack up their seven kids and move to Recluse Island, where they’ve inherited a hotel. Locals say the building was an asylum for the criminally insane decades earlier, but that’s the least of their problems. Before the family has time to settle in, the kids discover a mysterious death threat. All of the hotel staff is suspect — until one of them is found dead. Now nobody is safe. Chris and Vanessa will defend their family at any cost, but when the twin daughters discover one of the hotel’s most dangerous secrets, there may be nothing anyone can do to protect the girls. The Hotel's Secret is a suspenseful, spooky tale that will keep you turning the pages until the stunning conclusion!

Download or read book Travel by Design written by Peter Sallick and published by Assouline Publishing. This book was released on 2020-10-01 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt: Showcasing travel photographs by more than 150 of America’s top architects and designers, Travel by Design is an inspiring guide to the power of travel to shape and expand our world. Travel by Design reminds us of the beauty and importance of travel, with images of more than 100 locations in 60 countries, from exotic destinations and global cities to adventure travels and all-American escapes. More than 350 photographs take readers on a global journey through cityscapes, ancient civilizations, luxurious resorts, and stunning natural wonders, all seen through the discerning and artistic eyes of today’s leading creative talents. The images are sure to inspire dreams of escape, and the 40 pages of insider resources—from favorite hotels and restaurants to secret shopping sources and must-see monuments—will make planning future trips reassuring and easy.

Download or read book Hotel Magnifique written by Emily J. Taylor and published by Penguin. This book was released on 2023-08-29 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: AN INSTANT NEW YORK TIMES BESTSELLER “Hotel Magnifique opened the door to a sumptuous and glittering world of magic and mysteries and left me enchanted. Perfect for fans of Caraval and The Night Circus.” –Erin A. Craig, New York Times bestselling author of House of Salt and Sorrows and Small Favors For fans of Caraval and The Night Circus, this decadent and darkly enchanting YA fantasy, set against the backdrop of a Belle Époque-inspired hotel, follows seventeen-year-old Jani as she uncovers the deeply disturbing secrets of the legendary Hotel Magnifique. All her life, Jani has dreamed of Elsewhere. Just barely scraping by with her job at a tannery, she’s resigned to a dreary life in the port town of Durc, caring for her younger sister, Zosa. That is, until the Hotel Magnifique comes to town. The hotel is legendary not only for its whimsical enchantments, but also for its ability to travel—appearing in a different destination every morning. While Jani and Zosa can’t afford the exorbitant costs of a guest’s stay, they can interview to join the staff, and are soon whisked away on the greatest adventure of their lives. But once inside, Jani quickly discovers their contracts are unbreakable and that beneath the marvelous glamour, the hotel is hiding dangerous secrets. With the vexingly handsome doorman, Bel, as her only ally, Jani embarks on a mission to unravel the mystery of the magic at the heart of the hotel and free Zosa—and the other staff—from the cruelty of the ruthless maître d’hôtel. To succeed, she’ll have to risk everything she loves, but failure would mean a fate far worse than never returning home.

Download or read book The Secret Life of the Savoy written by Olivia Williams and published by Simon and Schuster. This book was released on 2021-06-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The captivating story of the famed Savoy Hotel’s founders, told through three generations—and one hundred years—of glamour and high society. For the gondoliers-themed birthday dinner, the hotel obligingly flooded the courtyard to conjure the Grand Canal of Venice. Dinner was served on a silk-lined floating gondola, real swans were swimming in the water, and as a final flourish, a baby elephant borrowed from London Zoo pulled a five-foot high birthday cake. In three generations, the D'Oyly Carte family and London's Savoy Hotel pioneered the idea of the luxury hotel and the modern theater, propelled Gilbert and Sullivan to lasting stardom, made Oscar Wilde a transatlantic celebrity, inspired a P. G. Wodehouse series, and popularized early jazz, electric lights, and Art Deco. Following the history of the iconic Savoy Hotel through three generations of the D'Oyly Carte family, The Secret Life of the Savoy brings to life the extraordinary cultural legacy of the most famous hotel in the world.

Download or read book Bali Travel Secrets 2014 written by Roger J Wadham and published by Roger Wadham. This book was released on 2014-06-26 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bali really is paradise. I boarded a plane to spend 30 days in Kuta, the heart of Bali, but even before leaving the airport I’d been ripped off for $40, the first time of many. Avoiding the scams isn’t easy. Bali Travel Secrets 2014 is a fact packed ebook, saving $1,000 a week on budget Bali hotels. In 30 days I visited 45 Kuta hotels, so if you need to book cheap Kuta hotel deals then how about a choice of 4 little known, beautiful, near oceanside 4 star hotels with pools for $25 – $30 per night, or backpackers for $5, instead of the $187 per night I was sucked into by booking before I travelled? Many of us are modest budget travellers, this is the best value ebook you’ll ever buy, guaranteed. Bali Travel Secrets 2014: Instant download: just $22.50

Download or read book Concierge Confidential written by Michael Fazio and published by St. Martin's Press. This book was released on 2011-02-01 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more

Download or read book The Summer of Moonlight Secrets written by Danette Haworth and published by Bloomsbury Publishing USA. This book was released on 2010-06-01 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: At The Meriwether, Florida's famous antebellum hotel off of Hope Springs, nothing is quite as it seems. Secret staircases give way to servants' quarters and Prohibition-era speakeasies make for the perfect hide-and-seek spot. Allie Jo Jackson knows every nook and cranny of The Meriwether-she's lived there her whole life-and nothing surprises her, until the first time she spots the enigmatic and beautiful Tara emerging from the springs. Tara's shimmery skin, long flowing hair, and strange penchant for late moonlight swims disguise a mysterious secret-and once Allie Jo and her friend Chase discover Tara's secret, nothing will ever be the same. From the celebrated author of Violet Raines Almost Got Struck by Lightning comes another magical summer tale full of memorable characters and a one-of-a-kind setting.

Download or read book The Lemon Tree Hotel written by Rosanna Ley and published by Quercus. This book was released on 2019-03-07 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Sun-soaked escapism' Best 'A gorgeous, mouth-watering dream of a holiday read!' Red In the beautiful village of Vernazza, the Mazzone family have transformed an old convent overlooking the glamorous Italian Riviera into the elegant Lemon Tree Hotel. For Chiara, her daughter Elene and her granddaughter Isabella, the running of their hotel is the driving force in their lives. One day, two unexpected guests check in. The first, Dante, is a face from Chiara's past, but what exactly happened between them all those years ago, Elene wonders. Meanwhile, Isabella is preoccupied with the second guest, a mysterious young man who seems to know a lot about the history of the old convent and the people who live there. Beneath the summer sun, Isabella is determined to find out his true intentions and discover the secret past of the Lemon Tree Hotel. Readers LOVE The Lemon Tree Hotel 'Enchanting' 5* reader review 'Delicious' 5* reader review 'Beautiful' 5* reader review 'Wonderful' 5* reader review 'Heavenly!' 5* reader review

Download or read book The West End Front written by Matthew Sweet and published by Faber & Faber Non Fiction. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ritz, the Savoy, the Dorchester and Claridge's - during the Second World War they teemed with spies, con-artists, deposed royals and the exiled governments of Europe. Meet the girl from MI5 who had the gravy browning licked from her legs by Dylan Thomas; the barman who was appointed the keeper of Churchill's private bottle of whisky; the East End Communist who marched with his comrades into the air-raid shelter of the Savoy; the throneless prince born in a suite at Claridge's declared Yugoslav territory for one night only. Matthew Sweet has interviewed them all for this account of the extraordinary events that unfolded under the reinforced ceilings of London's grand hotels. Using the memories of first-hand witnesses, the contents of newly declassified government files and a wealth of previously unpublished letters, memoirs and photographs, he has reconstructed a lost world of scandal, intrigue and fortitude.

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2012-11-20 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Download or read book The Secrets You Keep written by Kate White and published by Canelo. This book was released on 2017-09-11 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: You’ve lost your memory. A woman has been murdered. Your husband is keeping secrets. How do you know who to trust? Months after being involved in a terrible car crash, Bryn Harper is physically healed but her emotional scars remain raw. She has no memory of the accident and is plagued with bad dreams. When Bryn and her husband, Guy, host a dinner party Bryn swears money has been stolen while Guy seems unfazed. Bryn confronts the caterer that night and is horrified to discover the woman’s brutally slain body the next day. As the case is investigated, Bryn is dragged into a fresh nightmare and learns that Guy is keeping things from her. Another murder occurs and Bryn realises the danger is getting ever closer to home. How well does Bryn really know the man she loves? For fans of psychological suspense and compulsive mysteries, don’t miss this tense and page-turning novel. Before I Go to Sleep meets The Husband’s Secret. Praise for The Secrets You Keep ‘Suspenseful, twisty and sharply observed, Kate White’s clever psychological thriller lures us into the life of vulnerable narrator Bryn whose marriage is not what she thought it was. The uncertainty develops as the stakes ramp up ever higher, and I was holding my breath as I turned the last few pages.’ Gilly Macmillan, author of What She Knew ‘True to form, Kate White’s The Secrets You Keep kept me up way past my bedtime, anxiously turning the pages. Taut, tense, and utterly gripping, I could not go to sleep until I found out whodunit.’ Jessica Knoll, author of Luckiest Girl Alive ‘Mesmerizing and thrilling... mystery lovers will be well served with this novel, as it grabs the reader instantly and can be devoured in one afternoon.’ Booklist ‘This can’t-put-it-down murder mystery from the former editor of Cosmo follows an author pushed to the brink by escalating chaos.’ Cosmopolitan