Download or read book An Anthropological Study of Hospitality written by Amitai Touval and published by Springer. This book was released on 2016-12-15 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume explores recent developments in the practice of hospitality, as well as the curious, precarious relationship between guests and their hosts. Drawing from personal interactions with an aging innkeeper called Herr Klaus and modern Airbnb hostess Gretchen, Amitai Touval offers a touching and illuminating account of how the rise of Airbnb has forged new standards of generosity, hostility, and accountability. An Anthropological Study of Hospitality is a must-read for anyone who has wondered about the intricate social cues involved in such a seemingly simple exchange.
Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Download or read book Hospitality Law written by and published by . This book was released on 2003 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hospitality Harmony written by Faruk Kutsal Dörtcan and published by Independently Published. This book was released on 2023-09-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Mastering Stress in the Hotel Industry" is a journey toward unlocking the keys to resilience, well-being, and success in the dynamic world of hospitality. As you navigate through these pages, remember that every challenge you face is an opportunity for growth. Embrace the power of self-care, stress management, and unwavering determination. In the heart of a bustling hotel, where every moment counts, you have the ability to find balance amidst chaos, to radiate calm in the face of pressure, and to cultivate a spirit that uplifts both you and those you serve. Your dedication to mastering stress is a testament to your passion for this industry and your commitment to creating unforgettable experiences. The wisdom within these chapters is your compass, guiding you through the whirlwind of responsibilities and expectations. As you absorb these insights, remember that you are not alone on this transformative journey. Draw inspiration from your colleagues, celebrate your victories, and learn from your setbacks. You possess the resilience to turn challenges into triumphs, and the capacity to inspire those around you to do the same. Your role in the hotel industry is not just a job-it's an opportunity to shape memories, create joy, and leave a lasting impact.
Download or read book Hospitality Volume II written by Jacques Derrida and published by University of Chicago Press. This book was released on 2024-04-05 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jacques Derrida explores the ramifications of what we owe to others. Hospitality reproduces a two-year seminar series delivered by Jacques Derrida at the École des hautes études en sciences sociales in Paris between 1995 and 1997. In these lectures, Derrida asks a series of related questions about responsibility and “the foreigner”: How do we welcome or turn away the foreigner? What does the idea of the foreigner reveal about kinship and the state, particularly in relation to friendship, citizenship, migration, asylum, assimilation, and xenophobia? Central to his project is a rigorous distinction between conventional, finite hospitality, with its many conditions, and the aspirational idea of hospitality as something offered unconditionally to the stranger. This volume collects the second year of the seminar, which considers an Islamic problematic of hospitality, the relevance of forgiveness, and the work of Emmanuel Levinas.
Download or read book Hospitality Strategic Management written by Cathy A. Enz and published by John Wiley and Sons. This book was released on 2009-04-07 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.
Download or read book The Welcoming Symphony Unraveling the Melodies of Hospitality written by Iqramlemagne and published by Ocleno. This book was released on 2024-01-26 with total page 7 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In 'The Welcoming Symphony,' embark on a captivating journey through the heart of hospitality, where history, psychology, and culture converge to create a timeless melody of connection. From the ancient roots of hospitality to the intricacies of modern hosting, each chapter unfolds with rich narratives, expert insights, and practical strategies. Explore the harmonious interplay of tradition and technology, and navigate the challenges of the hospitality landscape with grace. Concluding with a call to action, this book invites readers to become active participants in the ongoing composition of a world where every encounter is a note in the universal symphony of welcome."
Download or read book Religion Matters Volume 2 written by P. T. Babie and published by Springer Nature. This book was released on with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hospitality Management written by Lyn Pont, PhD and published by iUniverse. This book was released on 2014-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.
Download or read book Tea Cultures of Europe Heritage and Hospitality written by Hartwig Bohne and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-06-04 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: "No matter where you are in the world, you are at home when tea is served." -- Earlene Grey Tea has its very own significance in every consumer’s life. However, above all, tea represents enjoyment, the ritual of preparation and the appreciation of the moment. In this sense, tea creates hospitality and peace, tea brings people together to talk and to make time for each other. Tea needs time, tea spends time. In this pioneering book featuring hospitality embraced by tea culture, you will read of fascinating tea ceremonies, impressive tea china and comfortable tea houses as well as different national and regional tea-related habits in European countries. Nearly 50 contributions provide unique insights -- Samowars in the East, Dresmer blue porcelain in Germany, tulip glasses in Turkey and around, silver tea pots in Great Britain and, many more. The first tea plantations in Portugal or Georgia are discussed, as well as tea in arts, tea events, tea flavoured signature products, tea pairing and, impulses for entrepreneurship and education. Tea Cultures of Europe is written for tea lovers, educators and students, as well as industry practitioners (tea sommeliers, tea masters) and entrepreneurs.
Download or read book Hospitality Revenue Management written by Peter Szende and published by CRC Press. This book was released on 2020-11-23 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts and best practices of hospitality revenue management. With a real-world, hands-on approach, the book places students in the role of a revenue manager striving to succeed in an ever-changing hospitality business environment. The book takes a unique multi-author, collaborative approach, with chapters from outstanding industry leaders who share their experience and provide the information necessary to arm students with the most up-to-date tools and methods they to be effective in the hospitality revenue management field. The chapters cover the important topics in hospitality revenue management, including hotel pricing, hotel segmentation, distribution channels, competitive analysis, hotel forecasting, performance analysis, market data, supply and demand management, and more.
Download or read book Evolving Paradigms in Tourism and Hospitality in Developing Countries written by Bindi Varghese and published by CRC Press. This book was released on 2018-09-07 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume highlights a broad selection of valuable research work by renowned professionals and scientists from academia and the travel industry, bridging academic perspectives and research with practical applications. It provides a wide-ranging vision of a multitude of trends in the global travel and tourism industry today and in the future. Adopting an integrated and interdisciplinary approach, the contributors examine a diverse selection of topics and share their research and exploratory investigations to frame their implications and outcomes. The volume reflects upon the wide-ranging conceptual approaches to the subject of tourism and includes varying paradigms and perspectives on the core elements of the tourism sector. The overall thrust of the book is to provide a required critical depth to tourism studies and to guide the reader through the fundamental themes of tourism, destination marketing, branding, and management.
Download or read book Hospitality written by and published by . This book was released on 1997 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Monastic Hospitality written by Julie Kerr and published by Boydell Press. This book was released on 2007 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on a wide range of sources, this text explores the practice and perception of monastic hospitality in England c. 1070-c.1250, an important and illuminating time in a European and an Anglo-Norman context.
Download or read book The Routledge Companion to International Hospitality Management written by Marco A. Gardini and published by Routledge. This book was released on 2020-11-09 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.
Download or read book Hospitality Marketing written by Dogan Gursoy and published by Taylor & Francis. This book was released on 2022-08-15 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Marketing is an introductory textbook which shows readers how to apply the principles of marketing within the hospitality industry. The fourth edition contains examples and case studies exemplifying how ideas and concepts discussed within its chapters can be successfully applied to a real-life work situation, with an emphasis throughout on topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the Internet has had on both marketing and hospitality, using a variety of tools including a wide range of Internet learning activities. This fourth edition has been updated to include: New content on social media marketing, user-generated content, group-buying behaviour, franchising, internationalization, non-predictable factors affecting sales and marketing such as COVID-19, the role of marketing in creating a competitive advantage and the role of events and experiences in marketing New extensive exploration of the role of technology in marketing including the use of artificial intelligence, service robots and the metaverse to develop and deliver service and/or to measure customer experience Updated online resources including a PowerPoint deck, a test bank of questions and added links to YouTube and Instagram content New/updated international case studies including many more from Asian and African destinations This book is written specifically for students taking marketing modules within hospitality courses and is a valuable resource to promote learning.
Download or read book Ethics in Clinical Practice written by Georgina Hawley and published by Routledge. This book was released on 2014-09-09 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: An easy to understand text, which at the same time reflects contemporary health care practice, emphasising inter-professional care and cultural sensitivity to clients or patients. Discussing common ethical problems in all aspects of interdisciplinary clinical practice and presents both sides of any ethical issue. Case studies throughout make ethical issues applied and relevant to your clinical practice, so that you can understand how you can apply ethics in everyday situations including Primary Care, Mental Health, Complex Care The book is packed with activities and pointers on professional development, and contains advice on keeping a reflective journal.
