Download or read book Help Desk Practitioner s Handbook written by Barbara Czegel and published by John Wiley & Sons. This book was released on 2015-05-21 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www.wiley.com/compbooks/

Download or read book Self Help and Support Groups written by Linda Farris Kurtz and published by SAGE. This book was released on 1997-02-04 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: She provides practical advice and direction to professionals for working with these groups while analyzing self-help/support organizations on three different levels - in terms of the groups themselves, the groups' members, and the practitioner's interaction with the groups. In addition, this comprehensive volume discusses the most prominent representative associations as examples of different types of groups, including Alcoholics Anonymous, Recovery, Inc., National Alliance for the Mentally Ill, and the Alzheimer's Association. It also examines the rise of telephone and on-line self-help, considering the advantages, and disadvantages of this style of group interaction.

Download or read book US Army Physician Assistant Handbook written by and published by . This book was released on 2018 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Army physician assistant (PA) has an important role throughout Army medicine. This handbook will describe the myriad positions and organizations in which PAs play leadership roles in management and patient care. Chapters also cover PA education, certification, continuing training, and career progression. Topics include the Interservice PA Program, assignments at the White House and the Old Guard (3d US Infantry Regiment), and roles in research and recruiting, as well as the PA's role in emergency medicine, aeromedical evacuation, clinical care, surgery, and occupational health."--Amazon.com viewed Oct. 29, 2020.

Download or read book The Practitioner s Handbook of Project Performance written by Mark Phillips and published by Routledge. This book was released on 2019-11-11 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matter most. In the worst, it is politics and survival. In any environment we are challenged to adopt best practices and adapt our style to the environment in which the project is occurring. This is a book about those best practices and practitioner experiences. It is a must have reference and guide book for project managers, general managers, business leaders and project management researchers. This book is the result of the hard work and dedication of more than 35 authors from more than 15 countries across four continents. It brings a diversity of experience, professional and personal. It includes practitioners, leading academics, renowned theorists and many who straddle those roles. The chapters cover experiences in software, large scale infrastructure projects, finance and health care, to name a few. The chapters themselves take many forms. Check out the table of contents to get a deeper sense of the topics included. All provide real-world guidance on delivering high performing projects and show you how to build, lead and manage high performing teams. The Practitioners Handbook of Project Performance is complete in itself. It can also be an enticing start to an ongoing dialogue with the authors and a pleasurable path to get deeper into the subject of project performance. Find your favorite place to begin learning from these chapters, to begin taking notes and taking away nuggets to use in your everyday. But don’t stop there. Contact information and further resources for this diverse team of experts authors are found throughout. The Practitioners Handbook is a modern guide to the leading edge of project performance management and a path to the future of project delivery.

Download or read book A Practitioner s Handbook for Real Time Analysis written by Mark Klein and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practitioner's Handbook for Real-Time Analysis: Guide to Rate Monotonic Analysis for Real-Time Systems contains an invaluable collection of quantitative methods that enable real-time system developers to understand, analyze, and predict the timing behavior of many real-time systems. The methods are practical and theoretically sound, and can be used to assess design tradeoffs and to troubleshoot system timing behavior. This collection of methods is called rate monotonic analysis (RMA). The Handbook includes a framework for describing and categorizing the timing aspects of real-time systems, step-by-step techniques for performing timing analysis, numerous examples of real-time situations to which the techniques can be applied, and two case studies. A Practitioner's Handbook for Real-Time Analysis: Guide to Rate Monotonic Analysis for Real-Time Systems has been created to serve as a definitive source of information and a guide for developers as they analyze and design real-time systems using RMA. The Handbook is an excellent reference, and may be used as the text for advanced courses on the subject.

Download or read book The Evidence based Parenting Practitioner s Handbook written by Kirsten Asmussen and published by Routledge. This book was released on 2012-05-23 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Evidence-based Parenting Practitioner’s Handbook provides a comprehensive overview of the knowledge necessary to effectively deliver evidence-based parenting interventions within community and health settings. Using clear examples of how this knowledge can inform frontline work with parents, this practical handbook includes: an overview of the policy context underpinning evidence-based parenting work in the US, UK, Australia and Norway a discussion of how a robust evidence base is established and the ways in which practitioners can access information about good-quality research an overview of how research in the field of child development has contributed to the development of evidence-based parenting interventions an overview of how theories and research in the field of therapeutic practice have contributed to the development of evidence-based parenting interventions what research evidence suggests about the role of the practitioner in the delivery of evidence-based support outcome-focused methods for establishing the evidence base of new parenting interventions outcome-focused methods for commissioning evidence-based parenting services. Emphasizing the ways in which practitioners can evaluate and translate messages from research into applied work with parents and families, The Evidence-based Parenting Practitioner’s Handbook is suitable for all those involved in the delivery of evidence-based parenting support, including frontline practitioners, service managers, parenting commissioners, heads of children’s services and policy makers.

Download or read book The Practitioner Handbook for Spiritual Mind Healing written by Mary E. Mitchell and published by Red Wheel/Weiser. This book was released on 2014-12-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: The connection between our thoughts/beliefs with our health/life experiences has been recently heralded as an important discovery by scientists. Yet in the 1920s Dr. Ernest Holmes extensively studied what others had already written about this & synthesized his understanding inThe Science of Mind text. He described it as a correlation of laws of science, opinions of philosophy, and revelations of religion. The Practitioner Handbook is a how-to book for those who want to learn spiritual mind healing, a highly effective technique for physical and mental healing. It is based on the understanding that we are surrounded by a Universal Mind, which reacts to our thought—and always according to Law. Earlier editions of The Practitioner Handbook have offered invaluable insights into the mystical and practical aspects of being a Practitioner of high consciousness in today's world. This edition offers even more to its readers and will in its own right become a treasured resource to every person who seeks to deepen and empower their application of Spiritual Mind Treatment.

Download or read book The Emergency Practitioner s Handbook written by Mary Dawood and published by CRC Press. This book was released on 2021-07-28 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of urgent care centres within emergency departments and the proliferation of minor injury units and walk in centres in recent years has led to a parallel rise in Emergency Practitioners (EPs) whose professional backgrounds range between nursing, physiotherapy and paramedical sciences with nurses being the predominant group. These hybrid groups of clinicians combine nursing and medical knowledge to deliver timely effective care to patients presenting with a wide range of injuries and illness. This handbook is an ideal companion and aide memoire for daily practice, and an essential tool for EPs - enabling them to assess, diagnose, treat and discharge or refer the patient effectively. Written by emergency nurse practitioners who understand the thought processes and complexities of clinical decision making, this guide offers straightforward practical advice, particularly for those in isolated nurse led units or those working in a pressurised environment of the emergency department. General Practitioners and foundation year 2 doctors also increasingly work in emergency/urgent care settings and will find this guide invaluable for current, easy to access information.

Download or read book The Development Practitioners Handbook written by Allan Kaplan and published by Pluto Press. This book was released on 1996-06-20 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: A critical account of the politics of aid-giving.

Download or read book The Practitioner s Handbook of Team Coaching written by David Clutterbuck and published by Routledge. This book was released on 2019-04-29 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world’s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together. The Practitioner’s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool. This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.

Download or read book Holistic Treatment in Mental Health written by Cheryl L. Fracasso and published by McFarland. This book was released on 2020-09-04 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first of its kind, this guidebook provides an overview of clinical holistic interventions for mental-health practitioners. Submissions from 21 contributors examine the validity of different methods and provide information on credentialed training and licensure requirements necessary for legal and ethical practice. Chapters covering a range of healing modalities describe the populations and disorders for which the intervention is most effective, as well as the risks involved, and present research on the effectiveness of treatment, with step-by-step sample clinical sessions.

Download or read book Leading Systems Change in Public Health written by Kristina Y. Risley, DrPH, CPCC and published by Springer Publishing Company. This book was released on 2021-12-04 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The authors bring a passion for social justice, equity, and inclusivity to the dialogue about changing the unjust systems that create disparate population health outcomes.” ©Doody’s Review Service, 2022, Suzan C Ulrich, Dr.PH, MSN, MN, RN, CNM, FACNM (Resurrection University) Leading Systems Change in Public Health: A Field Guide for Practitioners is the first resource written by public health professionals for public health professionals on how to improve public health by utilizing a systems change lens. Edited by leaders from the de Beaumont Foundation and the University of Illinois Chicago School of Public Health with chapters written by a diverse array of public health leaders, the book provides an evidence-based framework with practical strategies, processes, and tools for enacting meaningful change. Complete with engaging stories and tips to illustrate concepts in action, this book is the essential guide for current and future public health leaders working within and across individual, interpersonal, organizational, cross-sector, and community levels. The book addresses subjects such as change leadership, health equity, racial justice, power sharing, and readiness for change. It addresses best practices for enacting change at different levels, including at the personal, interpersonal, organizational, and team or cross-sector level, while describing the factors, the processes, skills, and tools required for leading complex change. It not only covers the process of leading systems change but also the importance of community organizing and coalition building, identifying a shared understanding of the problem, how to leverage the lessons of implementation science, and how to understand the relationship between sustainability and public health. Practical examples and stories highlight challenges and opportunities, systems change in action, and the importance of crisis leadership – including lessons learned from the COVID-19 pandemic. Key Features: Enables practitioners to improve public health by utilizing a systems change approach Applies systems change strategies to help discover solutions for improved community health equity and racial justice Integrates practical public health examples and stories from innovative leaders in the field Includes tools for how to implement internal processes that generate creative and effective system change leadership

Download or read book Handbook for Sustainable Tourism Practitioners written by Anna Spenceley and published by Edward Elgar Publishing. This book was released on 2021-04-30 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering how-to tools and step-by-step guidance, this practical Handbook combines academic insight with extensive professional experience to outline best practice in undertaking environmental, socio-cultural and economic assessments that establish the feasibility of new tourism ventures and ascertains their impact over time.

Download or read book Project Management Methodology written by Ralph L. Kliem and published by CRC Press. This book was released on 1997-03-13 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work introduces Practical Project Management Methodology (P2M2), an international joint venture developed by three experienced project managers the provide useful steps applicable throughout the life cycle of a variety of projects. It covers areas from leading, defining and planning to organizing, controlling and closing. The two disks include

Download or read book Clinical EFT Handbook Volume 1 written by Dawson Church and published by Hay House, Inc. This book was released on 2013-05-30 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: EFT (Emotional Freedom Techniques or "tapping") is used by an estimated 10 million people worldwide. Yet a lack of standardization has led to a field in which dozens of forms of EFT, with varying degrees of fidelity to the original, can be found. This led to the establishment of Clinical EFT, the form of EFT taught in the original EFT Manual and associated materials, and validated in over 20 clinical trials. In this volume, the most noted scholars, researchers and clinicians in the field compile a definitive outline of the EFT protocol, as it is applied in medicine, psychiatry, psychotherapy, and life coaching. This first volume covers • Biomedical and Physics Principles • Psychological Trauma • Fundamental Techniques of Clinical EFT. This series of handbooks is essential reading for anyone wishing to understand EFT as validated in research, science, and best clinical practice.

Download or read book Qualitative and Action Research written by Michael P. Grady and published by Phi Delta Kappa International. This book was released on 1998 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Essential for Living written by Patrick McGreevy and published by . This book was released on 2014-09-20 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: