Download or read book Healthcare Leadership Excellence written by James A. Rice and published by ACHE Management. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you pursuing a meaningful career or merely working at a string of jobs? This book will motivate you to think beyond the pressing day-to-day challenges of healthcare management and plan a career with purpose. It describes what you can do now to infuse more meaning into your professional life--no matter what stage you are at in your career. Learn the strategies for developing the leadership competencies, including self-awareness and mentoring skills, that are shared by executives who make a difference. The authors' experience and wisdom are enhanced by interviews with respected healthcare leaders who have built lasting legacies.
Download or read book Healthcare Leadership Excellence written by James Rice and published by . This book was released on 2012 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Prescription for Excellence Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Download or read book Pursuing Excellence in Healthcare written by Arthur M. Feldman and published by CRC Press. This book was released on 2009-09-03 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much as it is with the nation‘s overall healthcare system, the survival of academic medical centers (AMC‘s) is threatened by a combination of economic, cultural, and demographic factors. If AMC‘s are to survive to fill their societal responsibilities, they must adopt a new philosophy. Challenging assumptions and providing the shift in perspective t
Download or read book The Baptist Health Care Journey to Excellence written by Al Stubblefield and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
Download or read book Leadership in Healthcare written by Paul Turner and published by Springer. This book was released on 2018-12-30 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative book analyses the evolving nature of leadership, exploring an ever-increasing range of theoretical concepts and applying these to practices within healthcare organisations. A wide range of theories are covered, from behavioural to attitudinal, socio-cognitive to contingency, and social exchange to team. By identifying the common underlying characteristics that are present in leadership styles and approaches, the author successfully crafts a useful model that is adaptable to different scenarios and contexts within the realms of healthcare management. Offering a series of detailed case studies from around the world, this book proposes three crucial concepts for leadership within the health sector: leadership credibility, professional credibility and organisational dynamics. Both scholars and practitioners will find the theoretical framework provided in this book insightful and applicable in real-life situations.
Download or read book Reaching Excellence in Healthcare Management written by John R. Griffith and published by Ache Management Series. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box in satisfaction surveys. Profits are increasing--even as costs are going down. Sound impossible? It's not. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads. --From cover.
Download or read book Leadership in Healthcare written by Richard B. Gunderman and published by Springer Science & Business Media. This book was released on 2009-04-03 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in Healthcare opens up the world of leadership studies to all healthcare professionals. Physicians, nurses, and other healthcare professionals spend thousands of hours studying the science and technology of healthcare, and years or even decades putting into practice recent findings in molecular biology, clinical diagnostics, and therapeutics. By contrast, the topic of leadership and the traits of effective leaders tend to receive remarkably little attention. Yet no less vital than an understanding of how to interpret diagnostic tests and design care plans is a grasp of healthcare's organizational side, including the operation of multidisciplinary care teams, academic departments, and hospitals. If patient care, education, research, and professional service are to thrive in years to come, we must do a better job of preparing healthcare professionals to lead effectively. Composed of insightful and thought-provoking essays on the key facets of leadership, this book is designed to meet the needs of several important constituencies, including educators of health professionals who wish to incorporate leadership into their educational programs; health professional organizations seeking to enhance their members' leadership effectiveness, and individual health professionals who wish to embrace leadership in their personal and professional lives. This book represents a vital resource for health professionals who wish to enhance the quality of leadership in health professions education, practice, and professional development. In addition to regularly caring for patients, Richard Gunderman, MD PhD MPH brings to this discussion a wealth of personal experience in professional and organizational leadership.
Download or read book Practicing Excellence written by Stephen C. Beeson and published by Fire Starter Publishing. This book was released on 2006 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: So much of a medical organisation's success rides on the leadership, conduct, and performance of its physicians. How does a health care organisation engage its physicians to lead by example? And how does a physician, in the midst of 25 appointments, 30 phone messages, hospital rounds, and the details of managing a clinical practice, do what needs to be done to foster satisfaction and loyalty among patients? This book eloquently answers these questions. Beeson has created a brilliant guide to implementing physician leadership and behaviour that will create a high-performance workplace built on collaboration, commitment, purpose, and making a difference in the lives of the patients it serves.
Download or read book Executive Excellence written by Carson F. Dye and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ethics and the Board written by Governance Institute and published by . This book was released on 2008 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Improving Healthcare Team Performance written by Leslie Bendaly and published by John Wiley & Sons. This book was released on 2012-09-21 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, proven techniques for improving team performance in the health care world Teams and collaboration have become an expectation in most healthcare facilities and environments. It is accepted that high performance, patient focused teams are critical to quality patient care. However, there is often a wide gap between traditional practices and the new behaviours and practices required for teamwork and collaboration. Improving Health Care Team Performance goes beyond theory to provide the knowledge, tools, and techniques required to develop a single team, or to develop an organization wide team based culture, from which exceptional patient care emerges. Most uniquely it emphasizes that effective teamwork goes far beyond team dynamics and provides detailed description of additional requirements, such as shared learning and change compatibility, and how to fulfill them. A practical handbook for healthcare leaders striving to ensure a superior patient experience and high quality of care, Improving Healthcare Team Performance not only provides specifics on how to develop high functioning teams, whether multidisciplinary, interdisciplinary, or departmental but also offers those dealing with the common healthcare leadership challenges of low morale, poor communication, interpersonal conflict, and lack of knowledge sharing the tools to take immediate action to improve performance. Providing a proven approach to addressing and preventing everyday issues impacting patient care, Improving Health Care Team Performance contains everything needed to identify areas of greatest need within a team or department, take targeted action to address key gaps, and measure progress towards positive change. Presents a clear depiction of what constitutes collaboration and a high-performing patient focused team. This includes the skills and practices required to improve team performance and ultimately the quality of patient care, how to develop new attitudes and behaviours within the team, as well as the leadership requirements for success in a patient focused, team based culture. Provides a set of development tools accessible online to help the reader quickly and easily apply the knowledge gleaned. Offers targeted solutions including tips/recommendations, a step-by-step approach for affecting necessary change at every level of the organization, and skills and team development activities. Designed for leaders working in any healthcare environment, Improving Health Care Team Performance is a practical approach to improving team performance and the quality of patient care.
Download or read book Fundamentals of Leadership for Healthcare Professionals written by Stanisław Stawicki and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to Fundamentals of Leadership for Healthcare Professionals, Volume 2. The editors are proud to present our readers with a significantly expanded book, featuring 14 chapters by a distinguished group of 40 academic authors with decades of collective leadership experience. Based on the success of Volume 1, the current book in our series seeks to expand into important new areas. This includes diverse topics such as resilient leadership; electronic medical record implementations; interviewing for leadership positions; effective management in the low-resource setting; academic affiliations; crisis leadership; care quality and patient safety; the importance of diversity in health-care; complexity theory and ethics; change management; exploration of the executive function-dysfunction spectrum; and many other related concepts. The current tome begins with an introductory chapter that provides an in-depth overview of various theoretical aspects of leadership, including the most commonly encountered leadership styles. Throughout the book the authors focus on practical relevance of the topics being discussed, presenting 'lessons learned' and stressing the importance of flexible, authentic, servant leadership. The editors hope that Volume 2 of the Fundamentals of Leadership for Healthcare Professionals will be equally, or perhaps even more successful than Volume 1, and that it will provide an excellent springboard for Volume 3 in this important and unique book series!
Download or read book Leadership for Health Professionals 2e written by Ledlow and published by . This book was released on 2013-05-23 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leadership in Healthcare written by Carson Dye and published by ACHE Management. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instructor Resources: PowerPoint slides, additional discussion questions, and web links. Today's healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles. This highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership. Updates to this edition include: Expanded coverage of academic theories and popular approaches to leadership A new chapter articulating the need to identify and develop new types of leaders in healthcare A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink Fresh examples and cases featuring clinical leaders, including both nurses and physicians
Download or read book Prescribing Leadership in Healthcare written by J. Bryan Bennett and published by Createspace Independent Publishing Platform. This book was released on 2017-09-11 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: With Foreword written by Chris Van Gorder (President & CEO, Scripps Health). Healthcare has been undergoing significant changes in recent years with more expected well into the foreseeable future. Now, more than ever, we need leaders who are well-versed in all aspects of leadership. Unfortunately, the skills that made healthcare leaders successful in the past may not be enough to be successful in the future. Managing change requires a very special set of skills. Project management, lean six sigma and other change processes all identify leadership as a key critical success factor. In fact, a recent study by the Healthcare Center for Excellence revealed that lack of leadership was the greatest challenge to implementing healthcare analytics. More alarming was the fact that those in leadership positions did not recognize their role in the change management process. Added to this is the confusing advice on what is needed to be a good leader, when, in actuality, all that is needed is for the leader to be them self. Leadership is a process that must be prescribed and practiced every day. It is the same way professional athletes worldwide have followed their prescribed training regimen to improve their already exceptional abilities. "Prescribing Leadership in Healthcare" is based on the proprietary 5-step Professional Leadership Process which creates a personalized leadership development program built on an individual's innate qualities and strengths. It is designed as a continually improving process to help leaders at any level of the organization develop and adapt a personalized leadership vision and philosophy for utilization in their daily leadership routine. The program creates better leaders by incorporating the most often overlooked steps that research indicates are essential to better leadership development. Additionally, the book includes the leadership perspectives from interviews with top healthcare executives such as Dr. Toby Cosgrove (President & CEO, Cleveland Clinic), Dr. Laura Forese (Executive VP & COO, New York-Presbyterian), Dr. Michael Hunt (President & CEO, St. Vincent's Health Partners), Nancy Schlichting (Retired CEO, Henry Ford Health Systems) and others. REVIEW HIGHLIGHTS: "The lessons and practices [in the book] will make all of us better leaders and most importantly, will directly benefit those patients and families we serve." -- David Feinberg, President & CEO, Geisinger Health "This is one of the best and most powerful leadership books I have read. I believe he has found an elixir for making all of us better leaders." -- Jim Mattes, President & CEO, Grande Ronde Hospital "I highly recommend reading and following [Bryan's] leadership book. He is a remarkable person. The world needs more people like Bryan Bennett." -- Scott Becker, Publisher, Becker's Hospital Review "Prescribing Leadership in Healthcare is a book readers will want to come back to again and again." -- Tom Sullivan, Editor-in-Chief, Healthcare IT News
Download or read book Becoming the Change Leadership Behavior Strategies for Continuous Improvement in Healthcare written by John Toussaint and published by McGraw Hill Professional. This book was released on 2020-08-25 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.
