Download or read book Happiness Centered Customers written by Suresh Devnani and published by Createspace Independent Publishing Platform. This book was released on 2014-05-06 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just a few of the things you'll learn in this easy-to-read, easy-to-understand book include, how to ...* Profitably attract more quality customers* Ethically exploit your customers maximum financial potential*Keep your quality customers for life*Set you and your business apart from any and all competition

Download or read book Happy Customers Everywhere written by Bernd Schmitt and published by St. Martin's Press. This book was released on 2012-04-24 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every business knows that the best customer is a happy customer. They return again and again, bring their friends and family, and deliver tons of free advertising via word of mouth and social media. But in order to grow that loyal base, you must be keenly aware of your customers' needs and preferences. Drawing on the latest research in the exploding field of positive psychology, Columbia Business School professor Bernd Schmitt offers three unique approaches any business can use to turning a casual customer into a committed fan: • The Feel-Good Method: Use the experience of pleasure and positive emotion to hook new customers, and watch those feel-good moments transform an impulsive buyer into a committed loyalist. • The Values-and-Meaning Method: Attract passionate customers by appealing to their core values, like being socially responsible, protecting the environment, or living a simple life • The Engagement Method: Get customers to notice a unique or limited offer, immerse them in the experience, and have them share it with friends and family. Schmitt shows marketers, brand managers, and entrepreneurs how to design an authentic and successful campaign that will reach, grow, and sustain a devoted base of customers.

Download or read book Building the Happiness Centred Business written by Paddi Lund and published by . This book was released on 1994 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: "How you can find happiness in your business and reap all the rewards that it brings (including increased profits). Paddi explains exactly why enjoyment at work is important to your business success. Paddi also details his remarkable set of communication Performance Standards that: Build tight, efficient, service-driven teams ; Promote a strong systems focus ; Lead to long-term teams and the exponential benefits that acrue as a result." - product description.

Download or read book Happiness for Beginners written by Katherine Center and published by St. Martin's Griffin. This book was released on 2015-03-24 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: As seen on Netflix - from the New York Times bestselling author of The Bodyguard and Hello Stranger Helen Carpenter can’t quite seem to bounce back. Newly divorced at thirty-two, her life has fallen apart beyond her ability to put it together again. So when her annoying younger brother, Duncan, convinces her to sign up for a hardcore wilderness survival course in the backwoods of Wyoming—she hopes it’ll be exactly what she needs. Instead, it’s a disaster. It’s nothing like she wants, or expects, or anticipates. She doesn’t anticipate the surprise summer blizzard, for example—or the blisters, or the rutting elk, or the mean pack of sorority girls. And she especiallydoesn’t anticipate that her annoying brother’s even-more-annoying best friend, Jake, will show up for the exact same course—and distract her, derail her, and . . . kiss her. But it turns out sometimes disaster can teach you exactly the things you need to learn. Like how to keep going, even when you think you can’t. How being scared can make you brave. And how sometimes getting really, really lost is your only hope of getting found. Happiness for Beginners is Katherine Center at her most heart-warming, captivating best—a nourishing, page-turning, up-all-night read about how to get back up. It’s a story that looks at how our struggles lead us to our strengths. How love is always worth it. And how the more good things we look for, the more we find.

Download or read book Happiness Centered Business written by Dr. Suresh Devnani and published by Dr. Suresh Devnani. This book was released on 2014-04-03 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dr. Suresh Devnani commonly known as the Happy Doctor, and has spent the greater part of his academic career studying the “Mind-Body” relationship. In his book Happiness Centered Business, Dr. Suresh Devnani lists 10 things you should know about how Happiness can be applied in Growing a Sustainable Business. It has been his philosophical belief that Happiness should be made into a competitive edge, as it shapes corporate culture, helps companies attract the most talented people, encourages them to work harder, and makes them stay longer.In today’s economic scenario, it is more crucial than ever for businesses to have happy and productive employees. When employees are loyal and involved in a company, profits are higher, customer relationships are stronger, productivity is greater, and the company’s prospects are ever growing. Equally, when people feel unmotivated or undervalued, a company deteriorates. Furthermore, multiple studies validate that employees that feel connected to their job skip less work, function better, are more supportive of changes and are generally enthusiastic to make them happen. This is because employees that feel happy are those that believe in a business, what it stands.

Download or read book Delivering Happiness written by Tony Hsieh and published by Grand Central Publishing. This book was released on 2010-06-07 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller

Download or read book From Stressed to Centered written by Dana Gionta Psy.D. and published by . This book was released on 2015-01-15 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: As your stress increases, the first thing to go is often what would help the most - your self-care. If you are feeling more tired, overwhelmed, distracted, or overextended lately, there is a simple first step on the journey to feeling better: From Stressed to Centered: A Practical Guide to a Healthier and Happier You. A practical and inspirational book, From Stressed to Centered offers a uniquely comprehensive approach to stress management and self-care by helping you understand and tackle your stress at all levels. It covers the trifecta of stress - assessment, management and future prevention Written by Dana Gionta, Ph.D. and Dan Guerra, Psy.D., two experts with over 30 years of combined experience, this groundbreaking book is solidly based on science and utilizes anecdotes, exercises, and practical strategies to help you: Assess your current level of stress Build up your resistance to future stress Develop a lifestyle program of guilt-free self-care Live a healthier and more fulfilling life

Download or read book Authentic Happiness written by Martin Seligman and published by Hachette UK. This book was released on 2011-01-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this important, entertaining book, one of the world's most celebrated psychologists, Martin Seligman, asserts that happiness can be learned and cultivated, and that everyone has the power to inject real joy into their lives. In Authentic Happiness, he describes the 24 strengths and virtues unique to the human psyche. Each of us, it seems, has at least five of these attributes, and can build on them to identify and develop to our maximum potential. By incorporating these strengths - which include kindness, originality, humour, optimism, curiosity, enthusiasm and generosity -- into our everyday lives, he tells us, we can reach new levels of optimism, happiness and productivity. Authentic Happiness provides a variety of tests and unique assessment tools to enable readers to discover and deploy those strengths at work, in love and in raising children. By accessing the very best in ourselves, we can improve the world around us and achieve new and lasting levels of authentic contentment and joy.

Download or read book Happiness written by Ed Diener and published by John Wiley & Sons. This book was released on 2011-09-07 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utilizing sophisticated methodology and three decades of research by the world's leading expert on happiness, Happiness challenges the present thinking of the causes and consequences of happiness and redefines our modern notions of happiness. shares the results of three decades of research on our notions of happiness covers the most important advances in our understanding of happiness offers readers unparalleled access to the world's leading experts on happiness provides "real world" examples that will resonate with general readers as well as scholars Winner of the 2008 PSP Prose Award for Excellence in Psychology, Professional and Scholarly Publishing Division of the Association of American Publishers

Download or read book Raising Happiness written by Christine Carter, Ph.D. and published by Ballantine Books. This book was released on 2011-03-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do we wish most for our children? Next to being healthy, we want them to be happy, of course! Fortunately, a wide array of scientific studies show that happiness is a learned behavior, a muscle we can help our children build and maintain. Drawing on what psychology, sociology, and neuroscience have proven about confidence, gratefulness, and optimism, and using her own chaotic and often hilarious real-world adventures as a mom to demonstrate do’s and don’ts in action, Christine Carter, Ph.D, executive director of UC Berkeley’s Greater Good Science Center, boils the process down to 10 simple happiness-inducing steps. With great wit, wisdom, and compassion, Carter covers the day-to-day pressure points of parenting—how best to discipline, get kids to school and activities on time, and get dinner on the table—as well as the more elusive issues of helping children build healthy friendships and develop emotional intelligence. In these 10 key steps, she helps you interact confidently and consistently with your kids to foster the skills, habits, and mindsets that will set the stage for positive emotions now and into their adolescence and beyond. Inside you will discover • the best way avoid raising a brat—changing bad habits into good ones • tips on how to change your kids’ attitude into gratitude • the trap of trying to be perfect—and how to stay clear of its pitfalls • the right way to praise kids—and why too much of the wrong kind can be just as bad as not enough • the spirit of kindness—how to raise kind, compassionate, and loving children • strategies for inspiring kids to do boring (but necessary) tasks—and become more self-motivated in the process Complete with a series of “try this” tips, secrets, and strategies, Raising Happiness is a one-of-a-kind resource that will help you instill joy in your kids—and, in the process, become more joyful yourself.

Download or read book Happiness written by Richard Layard and published by Penguin. This book was released on 2006-06-27 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a paradox at the heart of our lives. We all want more money, but as societies become richer, they do not become happier. This is not speculation: It's the story told by countless pieces of scientific research. We now have sophisticated ways of measuring how happy people are, and all the evidence shows that on average people have grown no happier in the last fifty years, even as average incomes have more than doubled. The central question the great economist Richard Layard asks in Happiness is this: If we really wanted to be happier, what would we do differently? First we'd have to see clearly what conditions generate happiness and then bend all our efforts toward producing them. That is what this book is about-the causes of happiness and the means we have to effect it. Until recently there was too little evidence to give a good answer to this essential question, but, Layard shows us, thanks to the integrated insights of psychology, sociology, applied economics, and other fields, we can now reach some firm conclusions, conclusions that will surprise you. Happiness is an illuminating road map, grounded in hard research, to a better, happier life for us all.

Download or read book Focused Determination written by Skills Converged and published by Skills Converged. This book was released on 2015-06-03 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever read an interesting book on success, motivation and happiness but was left at the end with the question, "So what do I need to do?" The majority of self-help books are inspiring and exciting, but they fail to provide clear and easy-to-follow instructions on what to do. There is no generic formula that leads to a satisfied life. However, in the past few decades, we have learned a lot about the underlying principles of success. There is plenty to learn from high achievers who have been applying these principles to their lives. This book has been designed as a self-study course to help you carry out a comprehensive self-analysis. It will help you ask the right questions to get the right answers. Each chapter contains examples, inspiring stories, guidelines and exercises that will give you an insight into what you truly want in life. Chapter by chapter, you will learn to acquire the right habits that will get you closer to your goals and, ultimately, to a happier and more satisfying life. At Skills Converged, we specialise in developing soft-skills training materials for the international training community. This book is the result of years of experience in training people on personal and interpersonal skills. In this book you will learn: - How to make yourself happy - How to systematically achieve your goals - How to prepare for a career change - What focused determination means - How to apply attention economy to your life - How to avoid the mediocre trap - How to motivate yourself automatically - How to manage your work-life balance - What it takes to become an expert - How to avoid the skill plateau

Download or read book The Cult of the Customer written by Shep Hyken and published by John Wiley & Sons. This book was released on 2009-03-25 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from "uncertainty" to "amazement." By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer – and shows how you can do it too. Hyken’s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.

Download or read book Hardwiring Happiness written by Rick Hanson, PhD and published by Harmony. This book was released on 2016-12-27 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: With New York Times bestselling author, Dr. Hanson's four steps, you can counterbalance your brain's negativity bias and learn to hardwire happiness in only a few minutes each day. Why is it easier to ruminate over hurt feelings than it is to bask in the warmth of being appreciated? Because your brain evolved to learn quickly from bad experiences and slowly from good ones, but you can change this. Life isn’t easy, and having a brain wired to take in the bad and ignore the good makes us worried, irritated, and stressed, instead of confident, secure, and happy. But each day is filled with opportunities to build inner strengths and Dr. Rick Hanson, an acclaimed clinical psychologist, shows what you can do to override the brain’s default pessimism. Hardwiring Happiness lays out a simple method that uses the hidden power of everyday experiences to build new neural structures full of happiness, love, confidence, and peace. You’ll learn to see through the lies your brain tells you. Dr. Hanson’s four steps build strengths into your brain to make contentment and a powerful sense of resilience the new normal. In just minutes a day, you can transform your brain into a refuge and power center of calm and happiness.

Download or read book Six Steps to Customer Happiness written by Mark Price and published by David Fickling Books. This book was released on 2019-10-08 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to make your customers happy and improve your business! The six key steps give you all the tools you need to give your customers the satisfaction they require and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn from your mistakes and put into practice long term measures to benefit your business.

Download or read book Flourish written by Martin E. P. Seligman and published by Simon and Schuster. This book was released on 2011 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains the four pillars of well-being--meaning and purpose, positive emotions, relationships, and accomplishment--placing emphasis on meaning and purpose as the most important for achieving a life of fulfillment.

Download or read book Outside in written by Harley Manning and published by Houghton Mifflin Harcourt. This book was released on 2012 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.