Download or read book Handbook of Public Service Delivery written by Christopher G Reddick and published by . This book was released on 2024-09-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public service, it draws on cutting-edge research to identify responses to the unique challenges of the field. Expert contributors analyze the evolution of theoretical approaches and best practices for public service delivery in light of fundamental changes to the socio-political and cultural environment. Tracing connections between different aspects, they illustrate the flexible, collaborative and innovative modes of delivery that are supplementing traditional centralized models. Chapters investigate how to manage important considerations including citizen expectations, economic efficiency, democratic accountability and limitations on capacity. Ultimately, the Handbook demonstrates that in order to be effective, public service delivery must be adapted to specific local and national contexts. Examining both the theory and practice of public service delivery, this Handbook is an essential resource for students and scholars in public administration and management, public sector economics and public policy. It will also be of great use to professionals in government and NGOs seeking to optimize public service delivery.

Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.

Download or read book Handbook of Public Service Delivery written by Christopher G. Reddick and published by Edward Elgar Publishing. This book was released on 2024-09-06 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.

Download or read book Handbook of Public Administration written by W. Bartley Hildreth and published by Routledge. This book was released on 2018-01-19 with total page 1705 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the previous edition, the best-selling Handbook of Public Administration enters its third edition with substantially revised, updated, and expanded coverage of public administration history, theory, and practice. Edited by preeminent authorities in the field, this work is unparalleled in its thorough coverage and comprehensive references. This handbook examines the major areas in public administration including public budgeting and financial management, human resourcemanagement, decision making, public law and regulation, and political economy. Providing a strong platform for further research and advancement in the field, this book is a necessity for anyone involved in public administration, policy, and management. This edition includes entirely new chapters on information technology and conduct of inquiry. In each area of public administration, there are two bibliographic treatises written from different perspectives. The first examines the developments in the field. The second analyzes theories, concepts, or ideas in the field’s literature.

Download or read book Handbook of Theories of Public Administration and Management written by Bryer, Thomas A. and published by Edward Elgar Publishing. This book was released on 2021-11-05 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action.

Download or read book Handbook of Public Policy Analysis written by Frank Fischer and published by Routledge. This book was released on 2017-09-25 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study of public policy and the methods of policy analysis are among the most rapidly developing areas in the social sciences. Policy analysis has emerged to provide a better understanding of the policymaking process and to supply decision makers with reliable policy-relevant knowledge about pressing economic and social problems. Presenting a broad, comprehensive perspective, the Handbook of Public Policy Analysis: Theory, Politics, and Methods covers the historical development of policy analysis, its role in the policy process, and empirical methods. The handbook considers the theory generated by these methods and the normative and ethical issues surrounding their practice. Written by leading experts in the field, this book- Deals with the basic origins and evolution of public policy Examines the stages of the policy-making process Identifies political advocacy and expertise in the policy process Focuses on rationality in policy decision-making and the role of policy networks and learning Details argumentation, rhetoric, and narratives Explores the comparative, cultural, and ethical aspects of public policy Explains primary quantitative-oriented analytical methods employed in policy research Addresses the qualitative sides of policy analysis Discusses tools used to refine policy choices Traces the development of policy analysis in selected national contexts The Handbook of Public Policy Analysis: Theory, Politics, and Methods describes the theoretical debates that have recently defined the field, including the work of postpositivist, interpretivist, and social constructionist scholars. This book also explores the interplay between empirical and normative analysis, a crucial issue running through contemporary debates.

Download or read book Handbook of Public Administration written by B Guy Peters and published by SAGE. This book was released on 2007-05-23 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.

Download or read book Handbook of Public Information Systems written by Kenneth Christopher and published by CRC Press. This book was released on 2005-03-29 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The Handbook of Public Information Systems, Second Edition addresses all aspects of public IT projects while emphasizing a common theme: technology is too important to leave to the technocrats.

Download or read book International Handbook on Civil Service Systems written by A. Massey and published by Edward Elgar Publishing. This book was released on 2011-01-01 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This Handbook on civil service systems is truly international and comparative. It covers and compares countries from all continents. It also connects historical (Weberian) legacies to contemporary challenges such as coordination, the hollow state, and trust. Massey's Handbook does not avoid difficult issues for civil service systems such as ruined reforms, fiscal retrenchment, and cultural and political system shocks. Therefore this book is exceptionally rich and stimulating.' Geert Bouckaert, Katholieke Universiteit Leuven, Belgium While there is no universally accepted definition of civil servant and civil service, this authoritative and informative Handbook compares and contrasts various approaches to organising the structure and activities of different civil service systems. Underpinning theories and frameworks provide a disciplinary perspective from which to explore recurring topics and themes, and international comparisons are made via case studies from Africa, Asia, Australasia, Europe, and North and South America. The expert contributors consider the historical and theoretical context of public administration and public sector management, encompassing issues such as the Weberian legacy, joined-up government and the hollowed-out state thesis. The debate between Anglo-American influenced systems versus the continental European approach to organising the civil service is also addressed.

Download or read book The Public Productivity and Performance Handbook written by Marc Holzer and published by Routledge. This book was released on 2021-07-26 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Download or read book Handbook of Research on Strategies for Local E Government Adoption and Implementation Comparative Studies written by Reddick, Christopher G. and published by IGI Global. This book was released on 2009-03-31 with total page 1140 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides examinations of the adoption and impact of e-government"--Provided by publisher.

Download or read book Routledge Handbook on Information Technology in Government written by Yu-Che Chen and published by Routledge. This book was released on 2017-02-17 with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt: The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores: Key emerging technologies (i.e., big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration The impacts of the new technologies on the relationships between citizens and their governments with the focus on collaborative governance Key theories of IT innovations in government on the interplay between technological innovations and public administration The relationship between technology and democratic accountability and the various ways of harnessing the new technologies to advance public value Key strategies and conditions for fostering success in leveraging technological innovations for public service This Handbook will prove to be an invaluable guide and resource for students, scholars and practitioners interested in this growing field of technological innovations in government.

Download or read book E Government and Websites written by Aroon Manoharan and published by Routledge. This book was released on 2014-11-13 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: * Online fiscal transparency * Performance reporting * Improving citizen participation * Privacy issues in e-governance * Internet voting * E-government at the local level

Download or read book Handbook of Public Finance written by Fred Thompson and published by CRC Press. This book was released on 1998-02-04 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting emphases on and approaches to issues such as government spending, reporting, pricing and fiscal federalism, the Handbook of Public Finance demonstrates the utility of integrating public finance theory with actual public policy practices. It discusses applications in major subfields of public finance, including public education, environmental regulation, energy policy, social welfare programs, and local and state politics. Other topics of discussion include the theory and practice of tax incidence analysis; the marginal costs of taxation and regulation, the economics of expenditure incidence, discounting and the social discount rate; passive use benefits, and public sector pricing.

Download or read book Handbook of Decision Making written by Goktug Morcol and published by CRC Press. This book was released on 2006-11-01 with total page 663 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Decision Making includes the wisdom of the long theological and philosophical traditions of human society, as well as a systematic exploration of the implications of contemporary evolutionary theories. Common patterns in decision making styles are identified as well as the common variations that different contexts may generate. The text covers the multiplicity of mainstream decision making styles such as cost-benefit analysis, and linear programming. It also explains alternative and emerging methods such as geographic information systems, Q-methodology, and narrative policy analysis. Practical applications are discussed using decision making practices in budgeting, public administration and governance, drug trafficking, and information systems.

Download or read book Municipal Shared Services and Consolidation written by Alexander Henderson and published by Routledge. This book was released on 2014-10-17 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Municipal Shared Services and Consolidation provides a comprehensive and clear review of the theories and practices of structuring and managing complex local government services. Intended for both students and practitioners, this volume in the Public Solutions Handbook Series addresses concepts and processes of shaping collaborative arrangements in public service with goals of effectiveness and efficiency in mind. The Handbook begins with a review of theories of shared services and consolidation, highlighting conceptual foundations, practical barriers, and cultural considerations related to these efforts. Specific, practical advice follows, highlighting the processes of creating, implementing, and managing shared services and consolidation agreements. Municipal Shared Services and Consolidation is exceptionally well written and is amplified by examples, cases, illustrations, and a comprehensive bibliography.

Download or read book The Oxford Handbook of Public Management written by Ewan Ferlie and published by Oxford University Press, USA. This book was released on 2007 with total page 805 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.