Download or read book Guidance on Implementation of the NHS Complaints Procedure written by NHS Executive and published by . This book was released on 1996 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Guidance on Implementation of the NHS Complaints Procedure written by Great Britain. Scottish Office. Department of Health and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Guidance on Implementation of the NHS Complaints Procedure written by Great Britain. Welsh Office. Department of Health and published by . This book was released on 1996 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Complaints Listening Acting Improving written by NHS Executive and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Family Health Services written by NHS Executive and published by . This book was released on 1997 with total page 2 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Complaints written by Great Britain. Scottish Office and published by . This book was released on 1996 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Complaints written by Great Britain. Welsh Office and published by . This book was released on 1996 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Interim Guidance on Implementation of the NHS Complaints Procedure written by Great Britain. Welsh Office. Welsh Office Health Department and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Community Care Practice and the Law written by Michael Mandelstam and published by Jessica Kingsley Publishers. This book was released on 1999 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition of Community Care Practice and the Lawhas been substantially rewritten and restructured to reflect the rapid change affecting community care in legislation, the law courts, policy and practice. The book bridges the gap between law and practice by juxtaposing fully and systematically legislation, legal judgments in the courts, local ombudsman and health service ombudsman findings, Parliamentary debates and answers, and numerous reports about practice from the Department of Health, voluntary organisations, professional associations and academics. Distinctive features of the book include: two large digests of cases containing well over three hundred legal judgments and local ombudsman investigations; a chapter consisting of a practical checklist of questions - for managers, practitioners and users of services and their advisors - to check the lawfulness of policies, eligibility criteria and individual decisions; two overview, stand-alone chapters, one summarising the system, the other highlighting underlying themes and mechanisms; an inclusive approach embracing not only a range of both residential and non-residential care services, but also equipment and home adaptations, carers, direct payments, NHS services generally and continuing care, moving and handling law, legislation and guidance (old and new) underlying joint working and joint finance; avoidance of jargon.

Download or read book The Specialist Registrar Handbook written by John Gatrell and published by Radcliffe Publishing. This book was released on 2001 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition will support the professional and personal development of every doctor involved in training.

Download or read book Crash Course Medical Ethics and Sociology Updated Edition E Book written by Andrew Papanikitas and published by Elsevier Health Sciences. This book was released on 2015-01-12 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crash Course – your effective everyday study companion PLUS the perfect antidote for exam stress! Save time and be assured you have all the core information you need in one place to excel on your course and achieve exam success. A winning formula now for over 15 years, each volume has been fine-tuned and fully updated, with an improved layout tailored to make your life easier. Especially written by junior doctors – those who understand what is essential for exam success – with all information thoroughly checked and quality assured by expert Faculty Advisers, the result is a series of books which exactly meets your needs and you know you can trust. The importance of ethics and sociology as applied cannot be underestimated, within both the medical curriculum and everyday modern clinical practice. Medical students and junior doctors cannot hope to experience every dilemma first hand, but are expected to deal with new and problematic clinical situations in a reasoned, professional and systematic way. This volume, which accounts for the revised core curriculum in Medical Ethics and Law, will prove an indispensable companion. - More than 80 line artworks, tables and boxes present clinical, diagnostic and practical information in an easy-to-follow manner - Friendly and accessible approach to the subject makes learning especially easy - Written by junior doctors for students - authors who understand exam pressures - Contains 'Hints and Tips' boxes, and other useful aide-mémoires - Succinct coverage of the subject enables 'sharp focus' and efficient use of time during exam preparation - Contains a fully updated self-assessment section - ideal for honing exam skills and self-testing - Self-assessment section fully updated to reflect current exam requirements - Contains 'common exam pitfalls' as advised by faculty - Crash Courses also available electronically

Download or read book The Kerr Haslam Inquiry report written by Kerr/Haslam Inquiry and published by The Stationery Office. This book was released on 2005-07-18 with total page 558 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report sets out the findings and recommendations of the private inquiry into how the NHS dealt with complaints relating to the practice and conduct of two consultant psychiatrists, William Kerr and Michael Haslam, who worked in the same psychiatric hospital in North Yorkshire during the 1970s and 1980s, and who were both were later convicted of the indecent assault of female psychiatric patients. The two-volume report examines a range of issues including: i) background events including the range of concerns considered in the provision of mental health services, the conduct of the inquiry and the report in context; ii) detailed examination of the complaints against William Kerr and Michael Haslam, the NHS procedures then in place for raising concerns about healthcare professionals and actions taken in response to concerns; iii) the actions of particular GPs and the response of the GP community at large; iv) contributing factors which acted as a barrier to appropriate investigation and action, including organisational and structural issues, the prevailing medical culture and lack of a governance process, problems of professional practice and individual failings; and v) changes since the 1990s and recommendations for improvements in future practice.

Download or read book Conciliation in Healthcare written by Anne Ward Platt and published by CRC Press. This book was released on 2018-04-19 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. Conciliation has uses beyond the resolution of complaints. It can be of value in any situation where the clinical relationship has broken down. Equally, it may be used in an attempt to restore relationships as part of conflict management, either within the NHS or in other organisations where conflict or disagreement exists. This concise, practical guide clearly sets out the role of conciliation, and dispels the many misconceptions surrounding procedures and expectations. Conciliation in Healthcare provides invaluable resources for all healthcare staff involved in complaints, either from an operational, strategic or academic perspective. This includes conciliators themselves and those involved in their training, and staff with specific responsibilities for implementing complaints procedures, both in the public and private sectors. It's also highly recommended for those who provide advocacy and support for complainants, as well as those against whom complaints have been made.

Download or read book Medicolegal Essentials in Healthcare written by Jason Payne-James and published by Cambridge University Press. This book was released on 2009-11-26 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: An overview of those legal issues most relevant to individuals working in the healthcare professions.

Download or read book Practical Social Work Law written by Siobhan E. Laird and published by Routledge. This book was released on 2014-05-01 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Social Work Law: analysing court cases and inquiries presents legal issues associated with social work in an accessible format. It approaches the law in a way that is less daunting and more engaging by examining actual court cases and public inquiries, and explores the stories of real people and the legal and ethical dilemmas practitioners will face. The text adopts a problem-centred approach to learning by introducing the reader to key aspects of the law through a series of real-life situations; it addresses basic principles regarding the operation of the law and explores the lessons for good practice. Each chapter addresses a specific area of social work law including family breakdown, safeguarding children, youth justice, adults with disabilities, mental health and mental capacity. Landmark cases, cases drawn from the lower courts, tribunals, and ombudsman’s decisions are included throughout presenting an accessible account of the application of the law. Practical Social Work Law is an essential text for undergraduate, postgraduate and recently qualified social workers who are wrestling with the complexity of the law and the professional dilemmas it poses for their practice. "This book is unusual for a law book in that it is not only a reference book but also a very readable volume...[It] is set out clearly and provides a sound basis for student social workers new to the law and a refresher for qualified practitioners." Catherine Poulter. RSW. Integrated Community Services. Carmarthenshire County Council

Download or read book Fair Play and Foul written by John Elder and published by John Elder. This book was released on 2005 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Issues in Healthcare Risk Management written by Charles Hancock and published by Lulu.com. This book was released on 2008 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes a range of issues in healthcare risk management as written by senior professionals working in the UK National Health Service who undertook a postgraduate programme in healthcare risk management at Loughborough University. This book is available as a free PDF download or as a paperback at cost (i.e. no royalties apply).