Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book CTH Front Office Operations written by BPP Learning Media and published by BPP Learning Media. This book was released on 2009-07-01 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries.

Download or read book Managing the Testing Process written by Rex Black and published by John Wiley & Sons. This book was released on 2003-08-16 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the best tips and tools to plan, build, and execute a structured test operation In this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project! Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences-- including the bad ones, so you can learn from his mistakes-- to provide you with insightful tips in test project management. He explores such topics as: Dates, budgets, and quality-expectations versus reality Fitting the testing process into the overall development or maintenance process How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors Setting up and using an effective and simple bug-tracking database Following the status of each test case The companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action--fast!

Download or read book Front Office written by P. Abbott and published by Routledge. This book was released on 2010-02-17 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook · updated in the light of recent developments such as global distribution systems and the internet · greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment · additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: · Procedural aspects · Dealing with people · Increasing yield · Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Download or read book FCS Office Practice L3 written by Gwen Hewett and published by Pearson South Africa. This book was released on 2008 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Client Education Theory and Practice written by Miller and published by Jones & Bartlett Learning. This book was released on 2017-12-05 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Client Education: Theory and Practice, Third Edition teaches nursing students the important skills of patient education and communication.

Download or read book The SAGE Handbook of Learning and Work written by Margaret Malloch and published by SAGE. This book was released on 2021-10-13 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first two decades of the 21st century have contributed a growing body of research, theorisation and empirical studies on learning and work. This Handbook takes the consideration of this topic into a new realm, moving beyond the singular linking of identity, learning and work to embrace a more holistic appreciation of learners and their life-long learning. Across 40 chapters, learners, learning and work are situated within educational, organisational, social, economic and political contexts. Taken together, these contributions paint a picture of evolving perspectives of how scholars from around the world view developments in both theory and practice, and map the shifts in learning and work over the past two decades. Part 1: Theoretical perspectives of learning and work Part 2: Intersections of learning and work in organisations and beyond Part 3: Learning throughout working lives and beyond Part 4: Issues and challenges to learning and work

Download or read book The Tourism Hospitality and Events Student s Guide to Study and Employability written by Sally Everett and published by SAGE. This book was released on 2020-11-11 with total page 870 pages. Available in PDF, EPUB and Kindle. Book excerpt: This essential companion will guide you on your journey throughout your studies in tourism, hospitality and events management, from starting your university or college programme, to developing the essential skills needed for successful study and employment, to ensuring you perform well in assessments, through to applying for and securing a graduate level job and entering the workplace. Highly practical and accessible, chapters include: Think points to encourage you to pause and reflect on what the topic means for you Reflection exercises to help you evaluate your own skills, attributes and strengths/weaknesses Industry insights to offer you a unique view into the industry you’ll be working in Employer insights to provide you with real-world case examples from employers Student insights to show you different perspectives experienced by your peers Written by experts in the field, this friendly guide will provide you with everything you need to succeed and support you along every step of the way through your studies and into industry!

Download or read book A Guide for Developing a Culture of Caring Through Nursing Peer Mentorship Programs written by Deborah Kramer (Nursing professor) and published by Springer Nature. This book was released on 2024 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes in detail how to develop successful programs of nursing mentorship, utilizing concepts of caring that yields a strong, caring body of nurses who will be "nurse thrivers" as they find fulfilment and meaning in their professional commitment and will train others to do the same. The mentorship program is the ticket to success that many students need to complete their degree program, prevent burnout, pass the nursing NCLEX examination, and remain in the workforce after graduation. The current attrition rate in baccalaureate nursing programs is 25-50%, as is the attrition rate in the first 2 years of employment of new RN's entering the workforce. Burnout is due to a lack of care and support for helping the students navigate the rigor and demands of the nursing program. Creating a community of learners with caring and support creates an environment that fosters academic engagement and success. The unique aspect of this book is its focus on creating a caring environment to support the students; helping them develop caring skills, empathy, resilience and their own self-care; developing the skills for success beyond their educational process into the workforce. This book integrates all patterns of knowing - personal, aesthetic, empiric and ethical - and provides the missing link of peer mentorship necessary to the development of resilient, emancipated nursing students and graduates capable of working in community with others to establish cultures of care in health care. This is a must have resource for transformation of nursing education in the next century! Foreword by Dr. Margaret McClure.

Download or read book Front Office Management for the Veterinary Team E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2018-12-20 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. - NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. - NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

Download or read book Goyal s ICSE English Language Specimen Question Bank with Model Test Papers Class 10 for 2024 Examination written by Goyal Brothers Prakashan and published by Goyal Brothers Prakashan. This book was released on 2023-05-23 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Goyal's ICSE English Language Specimen Question Bank with Model Test Papers Class 10 for 2024 Examination ICSE EXAMINATION PAPER 2023 (SOLVED) SPECIMEN QUESTION PAPER (SOLVED) for Annual Examination 15 UNSOLVED MODEL TEST PAPERS for Annual Examination to be held in February-March, 2024 QR CODES to access solutions of Unsolved Model Test Papers ​​​​​​​PAPER 1 - ENGLISH LANGUAGE (Two Hours) • 80 Marks All questions will be compulsory. Question 1. Candidates will be required to write a composition of about 300-350 words from a choice of subjects which will test their ability to: organise, describe, narrate, report, explain, persuade or argue, present ideas coherently with accuracy and precision, compare and contrast ideas and arrive at conclusions, present relevant arguments and use correct style and format. The subjects will be varied and may be suggested by language or by other stimuli such as pictures. The subjects will be so chosen so as to allow the candidates to draw on first-hand experience or to stimulate their imagination. With one subject, a number of suggestions about the content of the composition will be given, but the use of the suggestions will be optional and a candidate will be free to treat the subject in any way that he/she chooses. The organisation of subject matter, syntax, punctuation, correctness of grammatical constructions and spelling will be expected to be appropriate to the mode of treatment required by the subject. Question 2. Candidates will have to write a letter from a choice of two subjects requiring either a formal or an informal mode of treatment. Suggestions regarding the content of the letter may be given. The layout of the letter with address, introduction, conclusion, etc., will form part of the assessment. Special attention must be paid to the format of the letter with emphasis on vocabulary appropriate to the context. Question 3. Candidates will be given a specific situation and will be required to: (a) Write the text for a notice based on given directions. (b) Write an e-mail on the same content as the notice. Question 4. An unseen prose passage of about 450 words will be given. Uncommon items of vocabulary, or structure will be avoided. One question will be set to test vocabulary. Candidates will be required to show an understanding of the words/phrases in the context in which they have been used. A number of questions requiring short answers will also be asked on the passage. These questions will test the candidates' ability to comprehend the explicit content and organisation of the passage and to infer information, intention and attitude from it. There will be a summary question that will test the candidates' ability to distinguish main ideas from supporting details and to extract salient points to re-write them in the form of a summary. Candidates will be given clear indications of what they are to summarise and of the length of the summary. Question 5. There will be a number of short answer questions to test the candidates' knowledge of functional grammar, structure and use of the language. All the items in this question will be compulsory. They will consist of correct use of prepositions, verbs and transformation of sentences.

Download or read book Hired for Skill Fired by Culture written by Han Zhang and published by Archway Publishing. This book was released on 2019-12-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hundreds of thousands of international scholars from China study in the United States of America, but many of them never live up to their potential. The ones that succeed, however, have a tremendous impact on Chinese politics, and they also play a significant role in United States politics, the economy, and social progress. In this guide to succeeding as an international student, Han Zhang, who came to the United States as an international scholar when he was a teenager, shares best practices that will help you: • Examine Chinese versus American workplace cultures, including thinking patterns, behavioral attributes, and interaction styles; • Formulate cross-cultural workplace core competencies; • Grasp workplace opportunities right in front of you. He also shares strategies to overcome common challenges, examines individualism versus collectivism, reveals strategies on navigating job interviews, and explains how to ensure your resume makes a great first impression. In a world of increasing competition, protectionism, and isolationism, where many international scholars no longer have some of the opportunities of the past world, this guide provides a blueprint to gain a competitive edge at an international level.

Download or read book Forum written by and published by . This book was released on 1986 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book New Developments in Diagnosing Assessing and Treating ADHD written by Gopalan, Rejani Thudalikunnil and published by IGI Global. This book was released on 2020-08-14 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: It seems as though each day more children are diagnosed with attention-deficit/hyperactivity disorder (ADHD). ADHD causes challenges not only for the patient but also for their parents, siblings, teachers, and other significant people in their lives. They have an increased vulnerability to addiction and crime. Controversially, stimulants are the primary choice for treatment of ADHD in medical management, and the side effects of this long-term pharmacological management has raised many questions. Psychosocial management including parent training, behavior therapy, and educational inputs are also major components of treatment and should not be ignored. Thus, it is vital to explore the latest best practices for the diagnosis, assessment, and management of ADHD. New Developments in Diagnosing, Assessing, and Treating ADHD is a collection of research on innovations in the management of ADHD. While highlighting topics including adolescent care, neurological disorders, and mental health, this book is ideally designed for academicians, clinicians (especially psychiatrists, clinical psychologists, and pediatricians), social workers, psychiatric nurses, rehabilitation centers, researchers, and students interested in the handling of this disorder and the long-term effects and social risk factors associated with treatment.

Download or read book Business Aspects of Optometry written by Association of Practice Management Educa and published by Elsevier Health Sciences. This book was released on 2009-12-15 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Count on this complete guide to setting up and managing an optometric practice! Business Aspects of Optometry covers everything related to the business side of a practice — such as selecting a location and staff, equipping the office, office administration and personnel management, marketing, options for a specialty practice, controlling costs, billing and reimbursement, risk management, and financial planning. To succeed in practice, this is the one resource you need! - Unique! Expert authors are practice management educators who teach the course in optometry schools. - A logical organization makes it easy to find practical information on managing your own practice or purchasing your own practice. - Coverage of different types of ownership includes self-employment, individual proprietorships, partnerships, and corporations. - Coverage of cost control issues compares the selection and use of an optical laboratory versus an in-house finishing lab. - Risk management and insurance coverage provides an overview of personal, life, liability, and disability insurance. - Coverage of financial planning and tax reporting discusses topics including IRAs, retirement plans, estate planning, and personal and business tax issues. - Bulleted lists, tables, figures, and boxes help you locate valuable information quickly. - Checklists provide a logical progression in completing tasks. NEW chapters expand the book's scope of coverage, and include these topics: - Personal and professional goal setting - Resumes and interviews - Debt management - Principles of practice transfer - Ethics - Quality assurance - Specialty practice - Vision rehabilitation - Coding and billing - Financial decision making - Exit strategies

Download or read book Medical Assistant Exam Prep written by Kaplan Nursing and published by Simon and Schuster. This book was released on 2022-06-07 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaplan's Medical Assistant Exam Prep provides the in-depth content, comprehensive review, and targeted practice you need to pass the Certified Medical Assistant and Registered Medical Assistant exams. Whether you're a first-time test taker or you're studying for recertification, Kaplan's up-to-date content and proven test-taking strategies will help you face the exam with confidence. Kaplan is so certain that Medical Assistant Exam Prep offers all the knowledge you need to pass the exam that we guarantee it: After studying with the book, you'll score higher on your medical assistant exam—or you'll get your money back. Comprehensive Review Review of all tested subjects for the Certified Medical Assistant (CMA) and Registered Medical Assistant (RMA) exams Diagnostic test to help you target areas for score improvement and make the most of your study time Full-length practice test with 300 questions End-of-chapter quizzes with detailed answer explanations Case study–based practice questions to develop your critical thinking skills, now with 2 NEW case studies! Updated professional resources with advice for building an electronic portfolio New discussions including: Covid-19, pediatric vaccinations, telehealth New back-of-book Reference Guide with quick facts at your fingertips: normal vital signs, EKG leads & interpretation, order of draw, and more Expert Guidance Expert advice on building and maintaining professional credentials Updated career resources and a guide to the certification process We invented test prep—Kaplan (www.kaptest.com) has been helping students for almost 80 years. Our proven strategies have helped legions of students achieve their dreams.