Download or read book Performance Indicators for Water Supply Services written by Renato Parena and published by IWA Publishing. This book was released on 2000-06-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: OUT OF PRINT - NEW EDITION NOW AVAILABLE

Download or read book Financial Key Performance Indicators for Water Utilities written by The Kpi The KPI Institute and published by . This book was released on 2017-10-27 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our benchmarking report illustrates popular metrics used by organizations in the water industry and their performance results from 2011 to 2015. The Financial Key Performance Indicators for Water Utilities- Utilities Performance Benchmarking Report Series 2017 showcases the 19th most used financial KPIs structured into 5 main areas: Assets and Liabilities, Revenues and Costs, Profitability, Financial Stability and Shareholders' Profitability. The report includes data from 36 companies located in 13 countries from Europe, America, Asia, Australia, and Africa. If you want to receive all performance data from the report in Microsoft Excel format we can provide you the file free of charge if you send your request to: [email protected].

Download or read book Selection and Definition of Performance Indicators for Water and Wastewater Utilities written by Patricia A. Crotty and published by American Water Works Association. This book was released on 2004 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial project identified 20 performance indicators, all which are defined and discuses in this text. Broad categories are: Organization Development, Customer Relations, Business Operations, Water Operations and Wastewater Operations. With input from over 300 utility employees, this report should be of interest to water utilities of all sizes

Download or read book Performance Indicators for Water Supply Services written by Helena Alegre and published by IWA Publishing. This book was released on 2006-06-30 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The second edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. The manual includes a new version of the software Sigma Lite incorporating all the new developments and an improved graphical user interface. This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Download or read book Performance Benchmarking for Water Utilities written by Awwa and published by American Water Works Association. This book was released on 1996 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Financial Management for Water Utilities written by Ann T. Bui and published by American Water Works Association. This book was released on 2012 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Substantially reorganized and updated from the 1995 Water Accounting Handbook (ISBN 978-0898677614), this comprehensive financial management tool provides utility management personnel thorough financial management tools for water utility operations. Coverage includes developing projections, budgeting, internal controls, standardized financial methods for benchmarking. This book is intended for both utility management and utility financial personnel and for a reader who has a basic understanding of financial principles. (Replaces (ISBN 978-0898677614)

Download or read book Performance Indicators for Water Supply Services written by Helena Alegre and published by . This book was released on 2016 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Download or read book Financial Key Performance Indicators for Gas Utilities written by The Kpi The KPI Institute and published by . This book was released on 2017-10-27 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our benchmarking report illustrates popular metrics used by organizations in the gas industry and their performance results from 2011 to 2015. The Financial Key Performance Indicators for Gas Utilities- Utilities Performance Benchmarking Report Series 2017 showcases the 18th most used financial KPIs structured into 5 main areas: Assets and Liabilities, Revenues and Costs, Profitability, Financial Stability and Shareholders' Profitability. The report includes data from 31 companies located in 21 countries from Europe, America, Asia, Australia, and Africa. If you want to receive all performance data from the report in Microsoft Excel format we can provide you the file free of charge if you send your request to: [email protected].

Download or read book Comprehensive Guide to Water and Wastewater Finance and Pricing written by George A. Raftelis and published by CRC Press. This book was released on 1992-12-18 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive Guide to Water and Wastewater Finance and Pricing, Second Edition provides an updated and expanded examination of the principal aspects of financing and pricing for water and wastewater utilities. Organized in two sections, this new edition covers everything from privatization and setting rate structures to long-term and short-term financing. Traditional and innovative financing methods and pricing structures are provided. The guide also shows how to design appropriate pricing structures to ensure equity and self-sufficiency. What's new in the Second Edition? Comprehensive Guide to Water and Wastewater Finance and Pricing, Second Edition has been significantly revised and expanded to address current trends in the industry. The new edition features expanded discussions of state revolving loan funds (SRFs) as a financing method for local governments, the privatization concept and current incentives and disincentives associated with environmental privatization, the impact on public private partnerships of the President's executive order relating to grant funded facilities, and proposed tax legislation that could have a significant impact on environmental infrastructure financing. The new edition provides a detailed example of how a utility would establish revenue requirements and then structure a set of rates to recover these requirements. It also provides a comprehensive chapter on conservation pricing which discusses the background of conservation rates, advantages and disadvantages, and design considerations of conservation rate structures (uniform rates, inverted block rates, seasonal rates, and marginal cost rates). Results from Ernst & Young's 1992 National Water and Wastewater Survey are supplied as well. Comprehensive Guide to Water and Wastewater Finance and Pricing, Second Edition will be an indispensable reference for water and wastewater management, professional engineers, U.S. government officials, state and local government planners, investment bankers, utility entrepreneurs, directors of water and wastewater utilities, finance managers, utility and environmental attorneys, and financial and rate consultants.

Download or read book Water and Wastewater Finance and Pricing written by George A. Raftelis and published by CRC Press. This book was released on 2005-05-26 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: Water and Wastewater Finance and Pricing: A Comprehensive Guide, Third Edition provides a framework from which utility professionals can address financial planning and pricing objectives. In this volume, the lead author and his co-authors apply experience gained over the past quarter century working with nearly 1000 utilities throughout the United

Download or read book 2011 Benchmarking Performance Indicators for Water and Wastewater Utilities written by Awwa (American Water Works Association) and published by . This book was released on 2012-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.

Download or read book Financial Management of Water Supply and Sanitation written by World Health Organization and published by World Health Organization. This book was released on 1994 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Financial Key Performance Indicators for Electricity Utilities written by The Kpi The KPI Institute and published by . This book was released on 2017-10-27 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our benchmarking report illustrates popular metrics used by organizations in the electricity industry and their performance results from 2011 to 2015. The Financial Key Performance Indicators for Electricity Utilities - Utilities Performance Benchmarking Report Series 2017 showcases the 20th most used financial KPIs structured into 5 main areas: Assets and Liabilities, Revenues and Costs, Profitability, Financial Stability and Shareholders' Profitability. The report includes data from 59 companies located in 30 countries from Europe, America, Asia, Australia, and Africa. If you want to receive all performance data from the report in Microsoft Excel format we can provide you the file free of charge if you send your request to: [email protected].

Download or read book 2021 AWWA Utility Benchmarking Performance Management for Water and Wastewater written by Awwa and published by American Water Works Association. This book was released on 2022-01-03 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aggregate benchmarking data provides one framework for an individual utility to track its goals and improvement. Use of benchmarking data, or initiating the process of performance measurement, can be key to performance improvement. Efficient and effective improvements are necessary for utilities to meet customer expectations, manage rates, and meet more stringent regulations. AWWA's Utility Benchmarking publication allows utility managers to use data and analyses to determine how their utility's performance compares to the water or wastewater industry. The report includes performance indicators for five areas of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. Metrics you can use Water and wastewater utility managers need useful metrics to gauge how their organization is currently performing, and to set reasonable targets for future performance. The benchmarking data and analyses in this report are chosen for their usefulness in helping utilities track and improve both operational efficiency and managerial effectiveness. Benchmarks for all operations Utility Managers can use the data and analyses in this report to determine how their utility's performance compares to the water or wastewater industry in five area of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. The report provides benchmarking data for 58 key performance indicators. Compare your utility Aggregate data are provided from 38 US states, two Canadian provinces, American Samoa, and Puerto Rico. Participating utilities range in size from under 10,000 population served to over 500,000 population served, summarizing performance data for the fiscal year 2020. Where data are available, historical trends from previous AWWA utility benchmarking surveys are also provided.

Download or read book 2020 Awwa Utility Benchmarking Performance Management for Water and Wastewater written by Awwa and published by . This book was released on 2021-01-18 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aggregate benchmarking data provides one framework for an individual utility to track its goals and improvement. Use of benchmarking data, or initiating the process of performance measurement, can be key to performance improvement. Efficient and effective improvements are necessary for utilities to meet customer expectations, manage rates, and meet more stringent regulations. AWWA's Utility Benchmarking publication allows utility managers to use data and analyses to determine how their utility's performance compares to the water or wastewater industry. The report includes performance indicators for five areas of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. Metrics you can use Water and wastewater utility managers need useful metrics to gauge how their organization is currently performing, and to set reasonable targets for future performance. The benchmarking data and analyses in this report are chosen for their usefulness in helping utilities track and improve both operational efficiency and managerial effectiveness. Benchmarks for all operations Utility Managers can use the data and analyses in this report to determine how their utility's performance compares to the water or wastewater industry in five area of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. The report provides benchmarking data for 58 key performance indicators. Compare your utility Aggregate data are provided from 38 US states, two Canadian provinces, American Samoa, and Puerto Rico. Participating utilities range in size from under 10,000 population served to over 500,000 population served, summarizing performance data for the fiscal year 2018. Where data are available, historical trends from previous AWWA utility benchmarking surveys are also provided.

Download or read book Comparing the Performance of Public and Private Water Companies in the Asia and Pacific Region written by Antonio Estache and published by World Bank Publications. This book was released on 1999 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: Efficiency indicators can be useful to regulators assessing the efficiency of an operation and the wedge between tariff and minimum costs. They allow regulators to control for factors over which the operators have no control (such as diversity of water sources, or water quality or user characteristics).

Download or read book 2022 AWWA Utility Benchmarking written by Awwa and published by . This book was released on 2023-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aggregate benchmarking data provides one framework for an individual utility to track its goals and improvement. Use of benchmarking data, or initiating the process of performance measurement, can be key to performance improvement. Efficient and effective improvements are necessary for utilities to meet customer expectations, manage rates, and meet more stringent regulations. AWWA's Utility Benchmarking publication allows utility managers to use data and analyses to determine how their utility's performance compares to the water or wastewater industry. The report includes performance indicators for five areas of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. Metrics You Can Use: Water and wastewater utility managers need useful metrics to gauge how their organization is currently performing, and to set reasonable targets for future performance. The benchmarking data and analyses in this report are chosen for their usefulness in helping utilities track and improve both operational efficiency and managerial effectiveness. Benchmarks for All Operations: Utility Managers can use the data and analyses in this report to determine how their utility's performance compares to the water or wastewater industry in five area of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. The report provides benchmarking data for 58 key performance indicators. Compare Your Utility: Aggregate data are provided from 38 US states, two Canadian provinces, American Samoa, and Puerto Rico. Participating utilities range in size from under 10,000 population served to over 500,000 population served, summarizing performance data for the fiscal year 2021. Where data are available, historical trends from previous AWWA utility benchmarking surveys are also provided.