Download or read book Factors Contributing to Employee Satisfaction in the New Zealand Banking Industry written by Geeth Croos and published by . This book was released on 2020 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The banking industry of New Zealand is working on the improvement of customer satisfaction to increase the retention of customers. One of the key factors in customer retention is their satisfaction with the services provided by banking staff. Exploring the factors' effect on job satisfaction of the workforce and finding solutions for proper management of them is a worthy research area, which will contribute to achieving bank goals and objectives and to meeting their obligations to New Zealand society. Although many researchers have focussed their attention on this matter in other context, there is a lack of research regarding job satisfaction in the New Zealand banking industry. Therefore, primary motive of this study is to identify factors which are influencing bank employee satisfaction in New Zealand. This research uses secondary qualitative data collected from the New Zealand website of Glassdoor Inc. to explore factors affecting employee satisfaction. Using secondary data has its own advantages whereas, it is less expensive and less time consuming. This online platform displays salary information and reviews of companies, posted anonymously by staff who work or have worked for a company. The reviews which have been collected from banking employees working in the New Zealand banking sector. The data were analysed using qualitative content analysis. This analysis was facilitated by the content analysis software, Leximancer. The findings helped to identify the factors which contribute to the satisfaction of employees in the New Zealand banking industry. The study found that factors such as the compensations, training, leadership style and stress relief strategies may help the New Zealand banking sector to improve employee job satisfaction. Motivated and satisfied staff contribute to the overall quality of the services provided by banks. Improvements in employee satisfaction are expected to alleviate employee stress and counter their intention to leave their organisation. The findings of this study may help banking sector management, leadership for implement to enhance their employees job satisfaction level." -- Abstract.

Download or read book Psychological Empowerment and Job Satisfaction in the Banking Sector written by Elizabeth George and published by Springer. This book was released on 2018-07-30 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today’s working climate the wellbeing and involvement of employees is of utmost importance to any company’s overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.

Download or read book Employee Satisfaction in US Banking written by Joanna J Norris and published by . This book was released on 2024-02-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Study on Transformational Leadership and Collaboration in the United States Banking Sector" delves into the intricate relationship between leadership styles, collaborative efforts, and employee satisfaction within the banking industry of the United States. Through qualitative descriptive research, this book investigates the influence of transformational leadership on employee satisfaction and the impact of leader-follower collaboration on overall job satisfaction. With a focus on individuals with extensive experience and educational backgrounds in banking, the study provides valuable insights gleaned from personal interviews and group discussions conducted via Zoom video teleconferencing. Utilizing MaxQDA software for data analysis, the book identifies and explores 17 distinct subthemes organized into six overarching themes, shedding light on the complex interplay between leadership practices and employee contentment. Through inductive thematic analysis, the authors draw compelling conclusions, highlighting the significant influence of transformational leadership and collaborative interactions on the job satisfaction of banking professionals in the United States.

Download or read book Factor Variation on Job Satisfaction of Banking Employees written by K.W.S.N. Kumari and published by . This book was released on 2019 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the competitive banking industry, the success of the organization totally depends on the workforce. The level of job satisfaction of the employee implies the image of the organization and it leads to the accomplishment of the goals of the organization and may vary with the banking sector; public versus private. The main purpose of this study is to compare the job satisfaction level of bankers and analyze significant influencing factors on job satisfaction in accordance with the sector. The data were collected through a questionnaire, from 150 employees in Badulla district, Sri Lanka. The chi-squared test and ordinal logistic regression model was used to identify the significant determinants. According to the regression analysis, there were positive significant effects from empowerment, job security, recognition and appreciation, relationship with the staff and work-life balance on public bank employee's job satisfaction. The most significant causative factor was the empowerment of employee and when there was an advance in empowerment; a person is 4.116 times more likely to be satisfied. However, in the private sector other than the work-life balance, all other significant causes were varied. The ability to utilize skills, the possibility of growth, salary, work-life balance and working environment were positively affected on job satisfaction. In the private sector, dominant significant impact factor was work-life balance and employee was 6.619 times more likely to be in satisfying level when there is an increase in the work-life balance. It implies that the impact factors on job satisfaction in the banking industry vary with the sector.

Download or read book Employee Satisfaction and Service Performance in Banking Sector written by Marina Karaeva and published by LAP Lambert Academic Publishing. This book was released on 2012-07 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is it true that satisfied employees demonstrate a higher level of service performance? What can raise employees' job satisfaction and what aspects of job are valuable for staff? In contemporary competitive environment these questions are of current interest of researchers and businesses. This book incorporates theoretical background covering this issue and presents a research conducted in a Russian Bank. Due to their constant contact with customers, front-line employees have been selected for survey. Firstly, employees' job satisfaction was studied with focus to intrinsic and extrinsic factors that affect the general job satisfaction. Secondly, service performance was measured by combination of self-assessed method and the company's reports. And, finally, the relationship between job satisfaction and performance was explored. The book can have value for students, researchers and business people.

Download or read book OCCUPATIONAL STRESS JOB PERFORMANCE AND JOB SATISFACTION written by Dr. M. Santhi and published by Lulu.com. This book was released on 2019-01-21 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization without working professionals cannot be built. Human resource is a 'real asset' to the organization. How best it can be utilized lies in the hands of managers who strive for the attainment of organizational goals. They have to adopt a comprehensive approach to manage people, develop their skills and create a work spirit in the minds of employees. In the present uncertain economic environment, many employees are finding it difficult to get out of the work redundancies. Further, to perform duties at a higher level for a long period, the employees are stained. In the process of work accomplishment, most of the employees in many organizations face stress in satisfying the demands of the employers. The word 'stress' is a complex phenomenon experienced by most of the individuals and it is related to their emotions. Stress is a discomfort of an individual.

Download or read book Effect of Stress on Employee Performance and Job Satisfaction written by Samuel Ajayi and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stress is a universal and common challenge to organization and employee productivity, it is the reality of modern day workplace. Employees working in different sectors and organizations have to deal with stress. Bank workers are among the group of workers under a great deal of stress due to many antecedents of stress. Stress contributes to decreased organizational performance, decreased employee overall performance, high error rate and poor quality of work, high staff turnover, and absenteeism due to health problems such as anxiety, emotional disorder; work life imbalance; depression and other forms of ailments such as frequent headache; obesity and cardiac arrests. This paper aims to examine the impact of job related stress on employee performance and job satisfaction. A sample of 150 employees from the Nigerian Bank industry of Nigeria was used for this survey. Components of job stress namely: Lack of administrative support; excessive work load and work demand; problematic customer relations; co-worker's relationship; family & work life balance and associated job risks were examined in this study. The objective of the study is to explore the stress related problems of bankers and examine the relationship between stress and performance and the impact of stress on employee performance. The results show that all these factors of stress cause great stress in Nigerian bankers and negatively impacts their performance. The findings of this study support the findings of a similar study on banking sector of Pakistan conducted by Usman Basher and Muhammad Ismail which showed that job stress significantly reduce the performance of an individual. Job stress is considered rising and has become challenge for the employer and because high level stress is results in low productivity, increased absenteeism and collection to other employee problems like alcoholism, drug abuse, hypertension and host of cardiovascular problems (Meneze 2005). Personality factors have shown inclination towards stress, anxiety, and other occupational health outcomes in different areas of medicine, and these factors may contribute to feelings of job dissatisfaction and stress (Michie and Williams 2003). Thus it was recommended that employer should proactively minimize stress by providing adequate administrative support to employees; Optimize work load, effectively manage customer expectations, minimize relationship and role conflict, deploy adequate reward system and provide adequate training and counseling to employees in order to improve their job performance and job satisfaction.

Download or read book Factors Affecting to Job Satisfaction of Banking Employees in Sri Lanka Special Reference Public and Private Banks In Anuradhapura District written by IMS. Weerasinghe and published by . This book was released on 2017 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employees are the backbone of any organization. They are the most precious and important asset among all the assets of any organization. Job satisfaction is a part of employee life satisfaction. So the employee job satisfaction becomes one of the top priority issues in the banking industry. Therefore, the study aims to identify the level of job satisfaction of banking employees' in private and public banks in Sri Lanka with reference to Anuradhapura District. All employees who are working in both public and private banks in Anuradhapura District were the population of the study and out of them 226 employees were selected as sample of the study based on stratified sampling technique. Data were processed through number of rigorous analysis to derive a robust conclusion. The findings of the study indicated higher level of job satisfaction of public sector banking employees than private sector employees in Sri Lanka. Further study regression result highlighted statistically significant impacts of work itself, salary, job security and recognition on employee job satisfaction in baking sector Sri Lanka, however possibility of growth and working conditions no longer make significant impacts on employee job satisfaction. Finally, study identified salary as a greatest explanatory variable of employee job satisfaction in banking sector, Sri Lanka.

Download or read book Determinants of Employee Performance in Emerging Economy written by Mohammad Shariful Islam and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key thrust of this research is to identify the factors influencing employee performance in private commercial banks of Bangladesh, while the previous study investigated human resources management practices. A pretested close-ended questionnaire was used to collect data from the respondents. Judgmental sampling techniques were used to select ten banks and 250 respondents, and factor analysis methods were used to analyze the data. The reliability test of items was confirmed by Cronbach's Alpha test(0.755). The key outcome of the study revealed that leadership style, performance appraisal system, training and development, job satisfaction, employee engagement, compensation, and rewards significantly impact employee performance. However, in this paper, employee engagement and leadership style are revealed as new factors in the banking industry. The study further recommended that private commercial banks should give more emphasis on these factors to leverage employee performance. Finally, a few suggestions were made by the authors to increase employee performance that may help professional practitioners and owners for relevant policy and guidance in the future. In conclusion, some limitations and future directions are also articulated.

Download or read book Influence of Job Satisfaction in Escalating Employee Performance written by Hira Aftab and published by LAP Lambert Academic Publishing. This book was released on 2012 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study explained the nature of relationship between job satisfaction and job performance of the middle level employees of Pakistan banking sector. Pakistan economy was facing economy crises last 30 years and banking sector was showing instability since 2005. This study helps the measure the job performance effectiveness by the job satisfaction so banks can improve their performance by satisfying their employees. For the measurement of the job satisfaction and job performance, two models were considering to analysis the nature of relationship between them. Demographic factors such as age, gender, salary and expenses were use to show the background of the respondents. Analysis of these factors showed that employees in early stages of careers are more satisfied then older employees and they performed also better than those employees.

Download or read book Competitiveness in Emerging Markets written by Datis Khajeheian and published by Springer. This book was released on 2018-05-14 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a collection of interrelated research advances in the field of technological entrepreneurship from the perspective of competition in emerging markets. Featuring contributions by scholars from different fields of interest, it provides a mix of theoretical developments, insights and research methods used to uncover the unexplored aspects of competitiveness in emerging markets in an age characterized by disruptive technologies.

Download or read book From Tellers to Sellers written by Marino Regini and published by MIT Press. This book was released on 1999 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: The country chapters present detailed analyses of the findings, and the conclusion assesses the role of markets technology, and institutions in employment relations and discusses the interpretive frameworks that help make sense of their change and variation across countries."--BOOK JACKET.

Download or read book Labour Turnover and Retention written by B. O. Pettman and published by John Wiley & Sons. This book was released on 1975 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monograph of literature survey essays on labour turnover and retention - includes chapters on measurement and definitions of labour turnover, external and personal determinants of labour turnover, theoretical considerations, turnover as a social process (sociological aspects), the relation between occupational role integration and retention of labour (incl. Psychological aspects), etc. Bibliography pp. 139 to 192, graphs, references and statistical tables.

Download or read book Agile Leadership in the Light of Efficiency of Organizations and the Health of Employees written by Paul Jimenez and published by Frontiers Media SA. This book was released on 2023-11-02 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Antecedents and consequences of employee based brand equity written by Muhammad Waseem Bari and published by Frontiers Media SA. This book was released on 2023-04-06 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Factors Affecting Employees Performance and Retention written by Sania Zafar and published by . This book was released on 2019 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study investigated the impact of core drivers of job satisfaction including promotions, increment and bonuses, supervisor's' support, career development and advancement opportunities and working conditions on two dependent variables i.e. job performance and employees retention. For this purpose a comparative study is conducted in education and banking sector of Karachi. A sample of 100 employees was collected from each sector then results were analyzed through Confirmatory Factor Analysis and Structural Equation Modeling. The results found both the education and banking sectors are different in terms of chosen human resource policies Secondly, it has been found that results are dissimilar for both sectors in terms of different hypotheses. Career development, compensation and promotions are insignificant key divers of job satisfaction for job performance. While, working conditions, compensations and co-workers are insignificant key divers of job satisfaction for employees' retention. Result's implication is different for banks' managers and educational institutions' managers based on significance of coefficients however human resource policies vary in different business settings. Indeed, more the job satisfaction better chance of good employees' performance while it reduces the intention to switch and keep the human talent retained.

Download or read book Business Continuity Management and Resilience Theories Models and Processes written by Rouco, José Carlos and published by IGI Global. This book was released on 2024-03-25 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), organizations are faced with an ever-changing array of crises that pose a threat to both their reputation and operational continuity. From unforeseen disruptions to intense market competition, the need for robust business continuity management and resilience has never been more pressing. Strategic success hinges on an organization's ability to weather the storm and swiftly recover from disasters. Those who fail to know the existing organizational models of continuity and appropriately plan for their business to encounter VUCA may not survive it. Business Continuity Management and Resilience: Theories, Models, and Processes provides an exhaustive overview of business continuity management but also offers innovative methodologies to enhance organizational and personal resilience. By delving into theories, models, and processes, it equips readers with the knowledge needed to navigate crises successfully. Covering crisis communication plans, the role of artificial intelligence, risk management, information technologies in crisis management, leadership skills in a crisis context, emergency response, competency models, virtual and augmented reality centers in training, and stress management, this reference book will help to prepare organizations for VUCA in the future. By fostering awareness, providing best practices, and drawing on lessons learned, this book presents a solution through a strategic imperative for those seeking to fortify organizations against the challenges of today's dynamic business environment.