Download or read book Executive Leadership Conference Leaders Manual written by National foremen's institute, Chicago. Bureau of business practice and published by . This book was released on 1940 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Leadership Manual written by Hilarie Owen and published by Pearson Education. This book was released on 2004 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only complete manual providing practical guidance on leadership style AND leadership skills. The essential day-to-day learning reference for anybody who is ready to be a leader and not just a manager.
Download or read book Central Service Leadership Manual written by Iahcsmm and published by . This book was released on 2010-01-01 with total page 531 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Service Culture Handbook written by Jeff Toister and published by . This book was released on 2017-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Download or read book How Higher Ed Leaders Derail written by Patrick Sanaghan and published by . This book was released on 2018-05-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: In higher-ed, there is a widely-held myth that the smartest person in the room should lead. We take for granted that someone who is smart can lead, and when we don't take steps to prepare or develop our people for leadership positions, leaders are more likely to derail. This is a problem, because college and university leaders at all levels increasingly face complex challenges without easy solutions. They are navigating unknown territory. When we lead in the absence of a map, often we rely too heavily on what we already know or think we know well. We fall back on tradition, losing sight of the creativity and the risks we need to take now. We rely more heavily on "smartship" than leadership. We are especially prone to this tendency in higher education because of the unique weight we assign to hierarchy and tradition. This tendency leads to four destructive dynamics, and Pat Sanaghan's new book explores these four in depth and offers specific strategies for countering them. These four include: Derailment of the leader - wherein leaders are often promoted on the basis of academic prowess or past achievement but lack the management training, development, and support needed to succeed. Seduction of the leader - wherein leaders incorrectly believe they are receiving accurate intel about what is happening within their division. Arrogance - wherein we over-emphasize and reward individual achievement rather than encourage leaders to seek broad input and approach complex issues as a team endeavor. Micromanagement - wherein the risk averse culture of higher ed fosters leadership patterns that emphasize control and predictability rather than the risk taking, courage, and empowerment of one's people that leadership in today's higher education requires. EARLY REVIEWS FOR THE BOOK: "Pat Sanaghan has done an excellent job of identifying the unique characteristics of executive positions in higher education and offering a learning agenda that will assure success for university and college leaders. This book should be required reading for any president, and deserves a place on every leader's desk in higher education." - Bob Kustra, President Emeritus, Boise State University "Noting that the academy usually fails to select and prepare leaders with the right traits and experiences, Sanaghan's book is masterful at not only helping leaders prevent derailment and failure, but also at helping new and experienced leaders succeed. This is a wonderful keep-by-your-side manual for higher-ed leaders." - Rebecca Chopp, Chancellor, University of Denver
Download or read book D 1 written by United States. Bureau of Agricultural Economics and published by . This book was released on with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book High Growth Handbook written by Elad Gil and published by Stripe Press. This book was released on 2018-07-17 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: High Growth Handbook is the playbook for growing your startup into a global brand. Global technology executive, serial entrepreneur, and angel investor Elad Gil has worked with high-growth tech companies including Airbnb, Twitter, Google, Stripe, and Square as they’ve grown from small companies into global enterprises. Across all of these breakout companies, Gil has identified a set of common patterns and created an accessible playbook for scaling high-growth startups, which he has now codified in High Growth Handbook. In this definitive guide, Gil covers key topics, including: · The role of the CEO · Managing a board · Recruiting and overseeing an executive team · Mergers and acquisitions · Initial public offerings · Late-stage funding. Informed by interviews with some of the biggest names in Silicon Valley, including Reid Hoffman (LinkedIn), Marc Andreessen (Andreessen Horowitz), and Aaron Levie (Box), High Growth Handbook presents crystal-clear guidance for navigating the most complex challenges that confront leaders and operators in high-growth startups.
Download or read book Conference Leader s Manual written by National Metal Trades Association (U.S.) and published by . This book was released on 1947 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Executive Coaching written by Anna Marie Valerio and published by John Wiley & Sons. This book was released on 2005-02-08 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executive Coaching is a “consumer’s guide” for HR professionals and executives who want to be good clients and savvy consumers of coaching services. Step by step, the book defines what coaching is, who uses it, when, and why. In this comprehensive resource the authors outline the entire coaching process, include key points on the readiness for coaching, and clients’ first-hand accounts of their coaching experiences. Valerio and Lee describe the roles of the HR professional, the client, the boss, and the coach and how all work together in order to achieve a successful coaching engagement.
Download or read book Conference Leader s Manual written by National Foremen's Institute and published by . This book was released on 1945 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Catalogue of Title entries of Books and Other Articles Entered in the Office of the Librarian of Congress at Washington Under the Copyright Law Wherein the Copyright Has Been Completed by the Deposit of Two Copies in the Office written by Library of Congress. Copyright Office and published by . This book was released on 1941 with total page 1536 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Seventh day Adventist Church Manual written by General Conference of Seventh-Day Adventists and published by Review and Herald Pub Assoc. This book was released on 2005 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Handbook of Commercial and Financial Services written by and published by . This book was released on 1944 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Group Discussion and Its Techniques written by United States. Bureau of Agricultural Economics and published by . This book was released on 1942 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Radical Leap written by Steve Farber and published by Bard Press. This book was released on 2014-09-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new, tenth anniversary edition of the leadership classic that was hailed as one of the 100 Best Business Books of All Time. In his exciting and timeless business parable, The Radical Leap, Steve Farber explores an entirely new leadership model, one in which leaders aren't afraid to take risks, make mistakes in front of employees, or actively solicit employee feedback. His book dispenses with the typical, tired notions of what it means to be a leader. Farber's modern parable begins on a sunny California beach where he has a strange and unexpected encounter with a surfer named Edg. Despite his unassuming appearance, the enigmatic Edg seems to know an awful lot about leadership and this brief interaction propels Steve into an unforgettable journey. Along the way, he learns about Extreme Leadership--and what it means to take the Radical Leap: Cultivate Love Generate Energy Inspire Audacity Provide Proof Geared to people at any level who aspire to change things for the better, The Radical Leap is creating legions of Extreme Leaders in business, education, non-profits and beyond.
Download or read book The Leader s Change Handbook written by Jay A. Conger and published by John Wiley & Sons. This book was released on 2012-12-26 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Stunning Achievement in Change ManagementIn October of 1997, the nation's top business theorists and practitioners met at a conference cosponsored by USC's Leadership Institute and the Center for Effective Organizations. The group was challenged to present their most advanced ideas regarding leadership and change management. This guide is the stunning result of their collective efforts. Charged with fascinating case studies, action strategies, and unbeatable advice, The Leader's Change Handbook features fresh works by Christopher Bartlett, Michael Beer, John Kotter, David Nadler, Ron Heifetz, Susan Mohrman, Bob Quinn and other distinguished contributors. What it offers is a uniquely coherent, cutting-edge approach to leading today's organizations -- an approach only this elite group, working together toward a common vision, could offer.
Download or read book The Harvard Business Review Manager s Handbook written by Harvard Business Review and published by Harvard Business Review Press. This book was released on 2016-12-13 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one primer you need to develop your managerial and leadership skills. Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes—a direct report’s anxious questions, your boss’s last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills. Packed with step-by-step advice and wisdom from Harvard Business Review’s management archive, the HBR Manager’s Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees’ trust. The book’s brief sections allow you to home in quickly on the solutions you need right away—or take a deeper dive if you need more context. Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization. In the HBR Manager’s Handbook you’ll find: - Step-by-step guidance through common managerial tasks - Short sections and chapters that you can turn to quickly as a need arises - Self-assessments throughout - Exercises and templates to help you practice and apply the concepts in the book - Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter - Real-life stories from working managers - Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly The skills covered in the book include: - Transitioning into a leadership role - Building trust and credibility - Developing emotional intelligence - Becoming a person of influence - Developing yourself as a leader - Giving effective feedback - Leading teams - Fostering creativity - Mastering the basics of strategy - Learning to use financial tools - Developing a business case
