Download or read book Meta Analysis for Public Management and Policy written by Evan Ringquist and published by John Wiley & Sons. This book was released on 2013-01-09 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meta-Analysis for Public Management and Policy is a groundbreaking book that introduces meta-analysis and includes proven techniques for research in public management and policy. The book provides statistical approaches to meta-analysis most useful for public policy and management and features five examples of original meta-analyses of important questions in public management and policy conducted by the author and his team. These original studies show step-by-step how to conduct a meta-analysis and contribute original research on ...

Download or read book Public Service Performance written by George A. Boyne and published by Cambridge University Press. This book was released on 2006-11-23 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.

Download or read book Collaboration in Public Services written by Andrew Gray and published by Transaction Publishers. This book was released on with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Group for Policy and Program Evaluation (INTEVAL) serves as a forum for scholars and practitioners of public policy to discuss ideas and developments as a community dedicated to enhancing the contribution of evaluation to government. From the group's studies has emerged a concern with the impact of public management reforms. Collaboration in Public Services examines collaboration in the delivery of public policies and identifies the challenges for policy and program evaluation. Written by a mix of academics, program managers, evaluators, and auditors, this volume explores the forms and challenges of collaboration in different national contexts. Chapter 1 introduces the notion and manifestations of collaboration and discusses emerging issues. Chapter 2 examines partnerships and networks of public service delivery. Chapter 3, drawing on Dutch and British data, reveals the QUANGO as both a collaborative end and means. Chapter 4 analyzes Israel's push to enhance collaboration with voluntary organizations. Chapter 5 examines the Canadian and Danish experiences. Chapter 6 suggests that the creation of markets to improve quality has not been totally successful at least in Nordic countries. Chapter 7 suggests that traditional service values such as trust and parliamentary accountability are challenged by the complexity of collaboration, but, using illustrations from Canada and other OECD countries, argues that results-based governance can increase trust, flexibility, and empowerment. Chapter 8 demonstrates from Dutch and Canadian experiences that auditor responses to collaborative delivery tend to overlook traditional roles as guardians of accountability on behalf of parliaments. Chapter 9 deliberates the efficacy of programs involving multiple partners. Chapter 10 discusses the lessons and challenges of evaluation and collaborative government. Andrew Gray is emeritus professor of public sector management, University of Durham and deputy editor of Public Money and Management. Bill Jenkins is professor of public policy and management at The University of Kent and deputy editor of Public Administration. Frans Leeuw is chief review officer, the Netherlands' Inspectorate for Education and professor of sociology at Utrecht University. John Mayne is a principal with the Office of the Auditor General of Canada.

Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.

Download or read book The Co production of Public Services written by Denita Cepiku and published by Springer Nature. This book was released on 2020-11-30 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its management and evaluation. By highlighting the lessons from co-production in the private sector, the authors give very useful and timely new insights into how co-production can contribute to public services and help to improve public value.”— Tony Bovaird, Professor of Public Management and Policy (Emeritus), University of Birmingham, UK ​Coproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmented manner. Thus, this book systematizes the literature on coproduction into a comprehensive framework that tackles activation, management and evaluation, illustrated through empirical examples. It adopts a multi-disciplinary approach, analyzing literature streams such as public administration and policy, public management, business management, and marketing, among others. /div It will be invaluable reading for academics working on coproduction, public management, and business management.

Download or read book Measuring the Performance of Public Services written by Michael Pidd and published by Cambridge University Press. This book was released on 2012-02-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.

Download or read book Improving Public Service Delivery written by Peter C. Humphreys and published by Institute of Public Administration. This book was released on 1998 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Democracy Bureaucracy and Character written by William D. Richardson and published by . This book was released on 1997 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most American citizens are quick to criticize federal bureaucracy for its size and inefficiency. They assume it has exceeded the intent of our nation's founders; yet men like James Madison and Alexander Hamilton knew that good public administrators were essential to good government. William Richardson here examines the origins, legitimacy, and limitations of public administration from the perspective of the Founders' thought. He shows that these men—especially the authors of The Federalist—advocated an energetic public administration as an essential component of government and even considered the emergence of a "natural aristocracy" of virtuous civil servants. The Founders would see the fault of today's federal bureaucracy, argues Richardson, not as much in its size as in the character of its members. Richardson relates the Founders' belief that the nation should strive to produce public servants committed to developing character traits, such as wisdom and moderation, that would exemplify the highest ideals of the republic and thus ensure its survival. They anticipated some self-interest on the part of administrators, but believed it would be held in check by public opinion and the political process. To test the success of the Founders' ideal, Richardson examines both the character of administrators and the role of ethics in forming that character. He explores the various plans for educating public leaders throughout American history and looks at how attitudes toward public administration have changed in this century, from Woodrow Wilson's scientific ideal to recent proposals to downsize government. Among other suggestions, Richardson advocates reforming existing institutions by emphasizing character. Democracy, Bureaucracy, and Character is an exercise in legitimizing public administration, offering important insights into the Founders' thoughts that can be applied to today's debate over government bureaucracy. Public administration may be problematic by nature, observes Richardson, but it is crucial to our form of government. Through his analysis we can see that, while bureaucracy and democracy have long had an uneasy relationship, neither can be effective unless we fully assess the place and purpose of character in the American regime.

Download or read book Guide to a More Effective Public Service written by United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs and published by . This book was released on 1975 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2010-06-10 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Download or read book The Palgrave Handbook of the Public Servant written by Helen Sullivan and published by Palgrave Macmillan. This book was released on 2021-06-01 with total page 1737 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.

Download or read book Why Public Service Matters written by R. Durant and published by Springer. This book was released on 2014-10-02 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why Public Service Matters conveys the importance, purpose, and nobility of a career as a civil servant in the United States. It does so, however, with an unflinching eye on the realpolitik that drives public administration in America's "compensatory state" and on the pitfalls of reformers' focus on bureaucratic, rather than democratic, administration. The book links the nation's ability to handle contemporary policy problems with the strategic, tactical, and normative quality of public management. In doing so, it offers newcomers a rare, concise, and accessible overview of the field. Readers will gain an appreciation for the challenges, choices, and opportunities facing public managers as they help advance a sense of common purpose informed by democratic constitutional values in twenty-first century America.

Download or read book Public Service Improvement written by Rachel E. Ashworth and published by Oxford University Press, USA. This book was released on 2010-04-29 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to public organizations to examine how the public sector can perform better.

Download or read book The New Public Governance written by Stephen P. Osborne and published by Routledge. This book was released on 2010-01-21 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area. The New Public Governance? sets out to explore this emergent field of research and to present a framework with which to understand it. Divided into five parts, the book examines: Theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US Governance of inter-organizational partnerships and contractual relationships Governance of policy networks Lessons learned and future directions Under the steely editorship of Stephen Osborne and with contributions from leading academics including Owen Hughes, John M. Bryson, Don Kettl, Guy Peters and Carsten Greve, this book will be of particular interest to researchers and students of public administration, public management, public policy and public services management.

Download or read book OECD Public Governance Reviews Trust and Public Policy How Better Governance Can Help Rebuild Public Trust written by OECD and published by OECD Publishing. This book was released on 2017-03-27 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines the influence of trust on policy making and explores some of the steps governments can take to strengthen public trust.

Download or read book Experiments in Public Management Research written by Oliver James and published by Cambridge University Press. This book was released on 2017-07-27 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: An overview of experimental research and methods in public management, and their impact on theory, research practices and substantive knowledge.

Download or read book Leadership for America written by United States. National Commission on the Public Service and published by Free Press. This book was released on 1990 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the report of the 1987 National Commission on the Public Service, chaired by Paul Volcker (otherwise known as the Volcker Commission). It evaluates the current public service malaise, and provides analysis and recommendations for rebuilding an effective service. It considers issues of public perception, education, recruitment, politicization, and economic remuneration. By-the-by, it took Volcker et al. two years to publish the Commission's proceedings, and they don't include an index. Annotation copyrighted by Book News, Inc., Portland, OR