Download or read book Effectiveness Quality and Efficiency A Management Oriented Approach written by Ephraim F. Sudit and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a management oriented book about efficiency, quality and effectiveness designed for an audience of management practitioners, scholars, and students. The integrative approach developed in this book contains new ideas regarding quality and efficiency-based effective management. These ideas lend themselves to managerial applications. This work is not meant to provide an exhaustive account of the measurement, and applications of effectiveness, quality, and efficiency concepts. With the exception of the treatment of conventional productivity concepts and measurements in Chapter 2, and of production flexibility in Chapter 5, the discussion in this book is largely non-teclmical. Among management practitioners, the book may be of particular interest to managers with broad strategic orientations in the fields of production management, quality management, marketing, and management of human resources. The academic audience is likely to include scholars and students interested in strategic planning, applied productivity analysis, quality management, marketing management, and management of human resources. The book could also be used as a supplementary text to or part of the readings in basic and advanced courses in strategic management, production management, and quality management. Concepts and dimensions of efficiency, quality, and effectiveness, as used throughout this book, are introduced in Chapter 1. The intricate sets of relationships among effectiveness, quality, and efficiency are explored.
Download or read book Effectiveness Quality and Efficiency written by Ephraim F. Sudit and published by . This book was released on 1996 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Quality Management for Services written by Manfred Bruhn and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides assistance for ensuring and increasing service quality. Manfred Bruhn presents a holistic, scientifically based approach to quality management for services, which is consistently oriented to the management process with the phases of analysis, planning, control, implementation and controlling of quality management. Core parts of the book are procedures for measuring service quality, instruments for controlling quality and expectation management, the implementation of quality management based on ISO 9000 ff. standards as well as the EFQM model, and comprehensive quality controlling to ensure effectiveness and efficiency. In the previous editions to date, the work has evolved into a handbook and can be used as a reference work for the various topics of quality management for services. Individual topics of quality management or the respective chapters can be worked through independently of each other. The contents Principles of quality management for services Analysis of service quality Planning and control of quality management for services Implementation of quality management for services Quality controlling for services The author Prof. Dr. Dr. h.c. mult. Manfred Bruhn is Professor of Business Administration, in particular Marketing and Corporate Management, at the Faculty of Business and Economics of the University of Basel (Switzerland) and Honorary Professor at the Technical University of Munich (Germany). The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.
Download or read book Quality Management for Services written by Manfred Bruhn and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides assistance for ensuring and increasing service quality. Manfred Bruhn presents a holistic, scientifically based approach to quality management for services, which is consistently oriented to the management process with the phases of analysis, planning, control, implementation and controlling of quality management. Core parts of the book are procedures for measuring service quality, instruments for controlling quality and expectation management, the implementation of quality management based on ISO 9000 ff. standards as well as the EFQM model, and comprehensive quality controlling to ensure effectiveness and efficiency. In the previous editions to date, the work has evolved into a handbook and can be used as a reference work for the various topics of quality management for services. Individual topics of quality management or the respective chapters can be worked through independently of each other. The contents Principles of quality management for services Analysis of service quality Planning and control of quality management for services Implementation of quality management for services Quality controlling for services The author Prof. Dr. Dr. h.c. mult. Manfred Bruhn is Professor of Business Administration, in particular Marketing and Corporate Management, at the Faculty of Business and Economics of the University of Basel (Switzerland) and Honorary Professor at the Technical University of Munich (Germany). The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.
Download or read book The Success Paradigm written by Michael E. Friesen and published by Bloomsbury Publishing USA. This book was released on 1995-09-30 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations can accelerate the pace of quality improvements by ensuring that Total Quality efforts are driven from organizational strategy. In the process of doing this, a success paradigm can be created that allows different units of an organization to work more effectively toward a shared purpose. The significant examples presented here are the result of almost a decade of direct research and application in a very diverse set of organizations, including Fortune 500 manufacturing and services firms, non-profit organizations, health care organizations, and public education. The result is a specific process with enough detail for professional managers to read the book and implement the process in their own organizations. CEOs and NPO professionals, as well as business academics and upper level students, should find significant examples in an array of industries and situations that make this reading especially worthwhile. The approach described in this book centers around Critical Success Factors which Rockart introduced in 1979. It is a learning-oriented approach to planning that the authors have implemented in a variety of settings, including Boeing, Air Midwest, and Conway Hospital. The important relationship between management control and strategic planning styles is discussed in several interesting chapters. Another topic that the authors address is the reinventing of government and the feasibility of applying the process in that environment. . Several examples of governments who attempted the task are offered along with discussion of their level of success. The approach described in this book is a powerful tool that can be used to develop a common vision in any organization.
Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Download or read book Complex Systems written by G. Rzevski and published by WIT Press. This book was released on 2016-02-09 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The papers contained in this volume were originally presented at the 2015 International Conference on Complex Systems in Business, Administration, Science and Engineering. Included are the latest works of practitioners from a variety of disciplines who have developed new approaches for resolving complex issues that cannot be formulated using conventional, mathematical or software models. Complex Systems occur in an infinite variety of problems, not only in the realm of physical sciences and engineering, but also in such diverse fields as economics, the environment, humanities, and social and political sciences. The papers in the book cover such topics as: Complex ecological systems; Complexity science and urban developments; Complex energy systems; Complex issues in biological and medical sciences; Extreme events: natural and human made disasters; Climate change; Complexity of the internet-based global market; Complex business processes; Supply chain complexity; Transportation complexity; Logistics complexity; Closed and open systems; Attractions and chaotic systems; Complex adaptive software; Complexity of big data; Management of complexity; Global economy as a complex system; Complexity in social systems; Complex political systems; Administrations as complex systems; Complexity in engineering; Complexity and environment; Complexity and evolution; Complexity in linguistics, literature and arts.
Download or read book Business Strategies and Approaches for Effective Engineering Management written by Saeed, Saqib and published by IGI Global. This book was released on 2013-03-31 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful engineering projects require a clear vision and long term strategy. Therefore, effective business initiatives have been applied to the engineering environment in order to enhance its management perspectives. Business Strategies and Approaches for Effective Engineering Management brings together the latest methodologies, principles, practices, and tools for engineering management. By providing theoretical analysis and practical applications, this book is a useful reference for industry experts, researchers, and academicians regarding progressive strategies for successful management.
Download or read book From Studies to Streams written by Nicoletta Stame and published by Routledge. This book was released on 2017-10-24 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent developments in policy evaluation have focused on new notions of process and use or, notably, "influence." But this debate among evaluators on how evaluations are used has been essentially a closed one—evaluators talking only among themselves. The debate has gone on seemingly oblivious to fundamental changes in the intellectual landscape of public management, organizational theory, information technology, and knowledge management. New realities demand a different approach toward evaluation. The current era is characterized by the emergence of an increasingly global set of pressures for governments to perform effectively, not just efficiently, and to demonstrate that their performance is producing desired results. Information technology allows enormous quantities of information to be stored, sorted, analyzed, and made available at little or no cost. The result for those in the evaluation community is that, while individual evaluations are still conducted and reported upon, they are a rapidly diminishing source of information. In the new environment, ever accelerating political and organizational demands and expectations are reframing thinking about the definition of what, fundamentally, constitutes evaluation and what we understand as its applications. In this twelfth volume in the Comparative Policy Evaluation series, authors from fourteen nations address these issues from multiple vantage points. From Studies to Streams is an essential tool for policymakers, government officials, and scholars interested in the contemporary status of evaluation.
Download or read book Globalization and Educational Restructuring in the Asia Pacific Region written by K. Mok and published by Springer. This book was released on 2003-03-13 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: The focus of this book is to examine the growing impact of globalization on education policy and development in the Asia Pacific region. It analyses the reaction of selected societies and the strategies that their governments have adopted in response to the tidal wave of marketization, corporization, commercialization and privatization. Particular attention is paid to educational restructuring in the context of globalization.
Download or read book ECRM 2018 17th European Conference on Research Methods in Business and Management written by Prof. Michela Marchiori and published by Academic Conferences and publishing limited. This book was released on 2018-07-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of researchers participating in the 17th European Conference on Research Methodology for Business and Management Studies (ECRM) which is being hosted this year by Università Roma TRE, Rome, Italy on 12-13 July 2018.
Download or read book Understanding Organisational Culture in the Construction Industry written by Vaughan Coffey and published by Routledge. This book was released on 2010-01-28 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the construction industry as the subject of his research, Vaughan Coffey investigates the culture/performance link using a new measure of company performance and an evaluation of organizational culture which is largely behaviourally-based.
Download or read book Effective Implementation of Management Systems written by Jan Kopia and published by Springer. This book was released on 2019-05-16 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book Jan Kopia assesses the problems of the evaluation of integrated management systems. Current scientific research results and its practicality within organizations are presented. This includes aspects of organizational performance and its measurement comprising its shift from purely financially measured methods to multidimensional approaches. Practical solutions for the evaluation of management systems are suggested, which show the strategic relevance of management systems and its influence on process performance. The presented evaluation model offers an extended use of the balanced scorecard together with the strategic map-process, the execution premium and the plan-do-check-act-cycle of management systems providing an approach for scientists and practitioners to use and extend it.
Download or read book Innovative Approaches to Tourism and Leisure written by Vicky Katsoni and published by Springer. This book was released on 2017-12-29 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the many ways in which innovative technologies represent a powerful development tool for the tourism and leisure sector and presents novel strategies based on these technologies that foster sustainable tourism management and promote sustainable destinations. The aim is to elucidate the ways in which ICTs can be used to create a high-quality experience for citizens and visitors while ensuring the wise, ecologically sound management of human and natural resources. Attention is also focused on the globalized environment in which these advances are occurring, and on the impacts of broader social, economic, and political forces in transforming our understanding of "tourism" in the era of online devices. The book is based on the proceedings of the Fourth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and is edited in collaboration with IACuDiT. It will have broad appeal to professionals from academia, industry, government, and other organizations who wish to learn about the latest perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy.
Download or read book Improving Library Systems with AI Applications Approaches and Bibliometric Insights written by Senthilkumar, K.R. and published by IGI Global. This book was released on 2024-05-17 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: As libraries transition into the digital age, they encounter a pressing challenge: outdated information systems hinder their ability to meet the diverse needs of patrons. Traditional library management systems struggle to cope with the demands of modern users, resulting in inefficient resource allocation, limited accessibility, and disjointed user experiences. This disconnect between antiquated systems and evolving user expectations poses a significant barrier to libraries striving to remain relevant in an increasingly digital world. Improving Library Systems with AI: Applications, Approaches, and Bibliometric Insights presents a comprehensive solution to this pressing problem. By integrating modern digital tools and technologies, libraries can revolutionize their information systems, enhancing accessibility, efficiency, and user satisfaction. This book offers practical insights and strategies for modernizing library services and operations, from digitizing physical resources to implementing advanced search algorithms and data analytics. Librarians, administrators, and technology providers will find invaluable guidance on navigating the complexities of digital transformation and maximizing the impact of their efforts.
Download or read book Management Of Professionals Revised And Expanded written by Richard Shell and published by CRC Press. This book was released on 2002-09-13 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Considers the common functions of managers, such as effective planning and decision-making, organizational design and staffing, directing and controlling, and delegating. Offers methods to strengthen and enhance personal leadership stule, communication skills, and workplace motivation and involvement to improve individual and organizational productivity and increase business revenues."
Download or read book Service Delivery written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2001 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService ......
