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Book Don t Fix Me  Fix the Workplace

Download or read book Don t Fix Me Fix the Workplace written by Peter Mills and published by Made For Success Publishing. This book was released on 2016-12-30 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are many books on improving working relationships however they are based in interpersonal skills. While acknowledging that interpersonal skills provide the ‘social glue’ for working relationships, this book identifies the working environment as the cause of most conflict at work. The book identifies the causes of workplace conflict and how to create the right working environment that enables constructive working relationships. Interpersonal skills have limited value in a workplace and/or a working relationship which is otherwise flawed in its design or subject to ineffective leadership. To have constructive working relationships requires an environment that both enables it and sustains it. This environment is created by: Setting the expectations on how all employees are to work togetherProviding effective organizational designClearly defining roles and role relationshipsProviding effective systems of workDeveloping interpersonal skillsBuilding strong manager-employee relationships

Book The Fix

    Book Details:
  • Author : Michelle P. King
  • Publisher : Atria Books
  • Release : 2020-03-03
  • ISBN : 1982110929
  • Pages : 336 pages

Download or read book The Fix written by Michelle P. King and published by Atria Books. This book was released on 2020-03-03 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the vein of #Girlboss and Nice Girls Don’t Get the Corner Office, discover how to thrive at work from the head of the Global Innovation Coalition for Change at UN Women with this “passionate, practical roadmap for addressing inequality and finally making our workplaces work for women” (Arianna Huffington). For years, we’ve been telling women that in order to succeed at work, they have to change themselves first—lean in, negotiate like a man, don’t act too nice or you’ll never get the corner office. But after sixteen years working with major Fortune 500 companies as a gender equality expert, Michelle King has realized one simple truth—the tired advice of fixing women doesn’t fix anything. The truth is that workplaces are gendered; they were designed by men for men. Because of this, most organizations unconsciously carry the idea of an “ideal worker,” typically a straight, white man who doesn’t have to juggle work and family commitments. Based on King’s research and exclusive interviews with major companies and thought leaders, The Fix reveals why denying the fact that women are held back just because they are women—what she calls gender denial—is the biggest obstacle holding women back at work and outlines the hidden sexism and invisible barriers women encounter at work every day. Women who speak up are seen as pushy. Women who ask for a raise are seen as difficult. Women who spend hours networking don’t get the same career benefits as men do. Because women don’t look like the ideal worker and can’t behave like the ideal worker, they are passed over for promotions, paid less, and pushed out of the workforce, not because they aren’t good enough, but because they aren’t men. In this fascinating and empowering book, King outlines the invisible barriers that hold women back at all stages of their careers, and provides readers with a clear set of takeaways to thrive despite the sexist workplace, as they fight for change from within. Gender equality is not about women, and it is not about men—it is about making workplaces work for everyone. Together, we can fix work, not women.

Book Mean Girls at Work  How to Stay Professional When Things Get Personal

Download or read book Mean Girls at Work How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Book Helping People Win at Work

Download or read book Helping People Win at Work written by Ken Blanchard and published by FT Press. This book was released on 2009-04-21 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, in Helping People Win at Work, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard’s techniques of Partnering for Performance with every employee--achieving levels of engagement and commitment that have fortified the bottom line. Ridge introduces WD-40 Company’s year-round performance review system, explaining its goals, features, and the cultural changes it requires. Next, he shares his leadership point of view: what he expects of people, what they can expect of him, and where his beliefs about leadership and motivation come from. Finally, Blanchard explains why WD-40 Company’s Partnering for Performance system works so well--and how to leverage its high-value techniques in your organization. In this book, you’ll learn how to: · Stop building failure into your mentoring of employees · Set goals using the SMART approach: specific, motivational, attainable, relevant and trackable · Help people move through all four stages of mastery · Create a culture that shares knowledge and encourages nonstop learning “I’m thrilled that the first book in our Leading at a Higher Level series is with Garry Ridge, president of WD-40 Company. For years I’ve been concerned about how people’s performance is evaluated. People are often forced into a normal distribution curve, or even worse, rank ordered. Not only does this not build trust, it also does not hold managers responsible for coaching people and helping them win. The manager’s responsibility is focused on sorting people out. When I was a college professor, I always gave my students the final exam at the beginning of the course and spent the rest of the semester helping them answer the questions so that they could get an A. Life is all about getting As, not some stupid normal distribution curve. Garry Ridge got this, and wow! What a difference it has made in WD-40 Company’s performance.” --Ken Blanchard “When I first heard Ken talk about giving his final exam at the beginning of the course and then teaching students the answers so they could get an A, it blew me away. Why don’t we do that in business? So that’s exactly what I did at WD-40 Company when we set up our ‘Don’t Mark My Paper, Help Me Get an A’ performance management system. Has it made a difference? You’d better believe it. Ever since we began the system, our company’s annual sales have more than tripled, from $100 million to more than $339 million. And we’ve accomplished this feat while making the company a great place to work.” --Garry Ridge

Book A Manager s Guide to Sexual Orientation in the Workplace

Download or read book A Manager s Guide to Sexual Orientation in the Workplace written by Bob Powers and published by Routledge. This book was released on 2014-02-04 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the first time ever, managers will have a tool that will enable them to effectively grapple with the controversial, and sometimes explosive issues surrounding sexual orientation. Cultivated from Bob Power's 25 years business experience with some of the world's finest organizations, A Manager's Guide to Sexual Orientation in the Workplace provides managers with the knowledge, skills and resources to foster higher productivity and performance through an all-inclusive work environment.

Book Ask a Manager

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Book A World Without Email

Download or read book A World Without Email written by Cal Newport and published by Penguin. This book was released on 2021-03-02 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestseller! From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds. The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.

Book Why Managing Sucks and How to Fix It

Download or read book Why Managing Sucks and How to Fix It written by Jody Thompson and published by John Wiley & Sons. This book was released on 2013-01-22 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change the way you think about work (and life) by focusing on results—and only results Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover. Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?) Explains how to reduce the number of meetings while increasing their quality Shows how to eliminate scheduled events in order to increase critical thinking and improve communication ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy—to manage their measurable results using adult common sense.

Book Hello I Want to Die Please Fix Me

Download or read book Hello I Want to Die Please Fix Me written by Anna Mehler Paperny and published by The Experiment. This book was released on 2020-03-31 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engrossing memoir-meets-investigative report that takes a fresh, frank look at how we treat depression Depression is a havoc-wreaking illness that masquerades as personal failing and hijacks your life. After a major suicide attempt in her early twenties, Anna Mehler Paperny resolved to put her reporter’s skills to use to get to know her enemy, setting off on a journey to understand her condition, the dizzying array of medical treatments on offer, and a medical profession in search of answers. Charting the way depression wrecks so many lives, she maps competing schools of therapy, pharmacology, cutting-edge medicine, the pill-popping pitfalls of long-term treatment, the glaring unknowns and the institutional shortcomings that both patients and practitioners are up against. She interviews leading medical experts across the US and Canada, from psychiatrists to neurologists, brain-mapping pioneers to family practitioners, and others dabbling in strange hypotheses—and shares compassionate conversations with fellow sufferers. Hello I Want to Die Please Fix Me tracks Anna’s quest for knowledge and her desire to get well. Impeccably reported, it is a profoundly compelling story about the human spirit and the myriad ways we treat (and fail to treat) the disease that accounts for more years swallowed up by disability than any other in the world.

Book Don t Fix Women

    Book Details:
  • Author : Joy Burnford
  • Publisher : Practical Inspiration Publishing
  • Release : 2022-11-14
  • ISBN : 1788603095
  • Pages : 190 pages

Download or read book Don t Fix Women written by Joy Burnford and published by Practical Inspiration Publishing. This book was released on 2022-11-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Book Awards 2023 Finalist 'Read this and be the change that’s needed' Prof Helen Pankhurst CBE 'Here, at last, is a book that aims to change the narrative and fix the system. Every boss should have a copy.' Kate Bassett, Financial Times 'Joy clearly articulates the benefits of diversity and the systemic reasons it has proven elusive, but this book's power lies in its tangible and practical solutions.' Nathan Coe, CEO, Auto Trader Group Plc Struggling to find ways to retain and reward women and meet your diversity targets? Wondering why your female-led diversity initiatives are not working? Don’t Fix Women reveals how achieving gender balance at work isn’t about ‘fixing’ the women, it’s about changing the system. Packed with simple, practical recommendations, this book provides a route-map to improve gender equality in your organization, develop a truly diverse, modern leadership culture, and reap the rewards that this brings. Be informed: Learn from over 100 senior business leaders and CEOs about what they are doing to accelerate progress towards gender equality. Be ahead of the game: Access research data, new tools and frameworks for your leadership kitbag. Be the change: Discover practical actions to help you make change happen in your organization today. As a ‘curator of confidence’, and with over 70 articles published on Forbes.com, Joy Burnford has inspired thousands of women across the globe to find their confidence. But this is only one side of the equation. Her research makes it clear that making women more confident isn’t enough: we also need to change the organizations they work for to clear the path for true gender equality.

Book Lean In

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 INTERNATIONAL BESTSELLER • “A landmark manifesto" (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential. In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg, COO of Meta (previously called Facebook) from 2008-2022, provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home.

Book Work and Play  A workplace  grumpy sunshine  forced proximity  small town romance

Download or read book Work and Play A workplace grumpy sunshine forced proximity small town romance written by Julia Jarrett and published by Julia Jarrett. This book was released on 2022-01-27 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: I’m stuck sharing a house with my hot new boss…And I just walked in on him in the shower. Landing a major interior design contract for the new winery in Dogwood Cove is supposed to be my fresh start. But sharing a house with the annoyingly sexy winemaker Finn McNeil? That wasn’t part of the plan… To make it worse, Finn’s made it very clear he doesn’t want me around - at work, or anywhere else. I’m determined to win him over with my charm and professionalism. Not only do I need this job, but this town has become more than a place to earn a living, it’s become home. Which is why giving into the undeniable attraction we feel could spell disaster for both of us. Work and Play is the ultimate steamy small town romance for fans of forced proximity, a quirky heroine who knows what she wants, and a winemaker who’s determined to avoid her.This book is for readers who love grumpy-sunshine banter, a dirty talking hero, a close friend group, low angst and high heat with a guaranteed HEA. This is the third book in the Dogwood Cove series and can be read as a standalone, although the series is best enjoyed if read in order.

Book HBR Guide to Dealing with Conflict  HBR Guide Series

Download or read book HBR Guide to Dealing with Conflict HBR Guide Series written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Book The Professor Is In

    Book Details:
  • Author : Karen Kelsky
  • Publisher : Crown
  • Release : 2015-08-04
  • ISBN : 0553419420
  • Pages : 450 pages

Download or read book The Professor Is In written by Karen Kelsky and published by Crown. This book was released on 2015-08-04 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

Book Stop Workplace Drama

Download or read book Stop Workplace Drama written by Marlene Chism and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

Book Disabilities

    Book Details:
  • Author : Martha E. Banks Ph.D.
  • Publisher : Bloomsbury Publishing USA
  • Release : 2009-04-30
  • ISBN : 0313346054
  • Pages : 1023 pages

Download or read book Disabilities written by Martha E. Banks Ph.D. and published by Bloomsbury Publishing USA. This book was released on 2009-04-30 with total page 1023 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this three-volume set, experts from around the world spotlight the latest research on physical and psychological disabilities, as well as the social, legal, and political issues that come to bear on those people affected. These authors teach us what the disabilities are, how common they have become, what challenges people with disabilities face, what treatments are available, and whether new promising efforts for rehabilitation are on the horizon. We also learn, in these volumes, about social actions that have advanced human rights for people with disabilities in countries around the world. Yet, we learn that in these same countries, discriminatory actions against people with disabilities continue to occur. The impact of different cultural beliefs about disability are explored and these beliefs are juxtaposed against legislative responses. In all three volumes, people with disabilities share their personal narratives about events they have faced in society. They provide rich examples of how culture, social interactions, and legislation can impact on people.

Book Why Work Sucks and how to Fix it

Download or read book Why Work Sucks and how to Fix it written by Cali Ressler and published by Penguin. This book was released on 2008 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social visionaries and creators of the Results-Only Work Environment, Ressler and Thompson explore why most workplaces are so dysfunctional and offer a dramatic new way to stop the toxic behaviors and beliefs that often limit workers' potential.