Download or read book Working with Difficult People written by Raphael Lapin and published by Dorling Kindersley Ltd. This book was released on 2009-10 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical ebook to working with difficult people which will give you the information and skills to succeed Find out how to work with difficult people. You�ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and �In Focus� features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Dip in and out of topics for quick reference.
Download or read book DK Essential Managers Working with Difficult People written by Raphael Lapin and published by Penguin. This book was released on 2009-11-16 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise sections: "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it. Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
Download or read book Managing People written by DK and published by Penguin. This book was released on 2022-01-04 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The practical guide that gives you the tools to succeed when managing people. This title in DK's Essential Managers series contains all you need to manage people effectively and to develop or hone your management style. Find out how to improve your skills by learning how to motivate staff, improve performance, and create positive relationships. You'll learn to build confidence, communicate clearly, and establish trust for navigating situations such as giving feedback, settling conflicts, and managing teams remotely. In a slim, portable format, Essential Managers gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features showing you how to focus your energy, manage change, and make an impact. Whether you're new to people management or looking to enhance your existing skills, this is the guide for you.
Download or read book DK Essential Managers Managing People written by Johanna Hunsaker and published by Penguin. This book was released on 2015-05-05 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're eager to learn how to manage people or are an experienced professional aspiring to enhance your effectiveness as a manager, this practical guide is the ideal companion. DK Essential Managers: Managing People starts by helping you understand yourself and making you self-aware - an invaluable predecessor to managing others and getting the best from them. Find out how to improve your people management skills by learning how to motivate staff, improve performance, and create positive relationships. You'll learn to build confidence, communicate clearly, and establish trust. Statistics, brief case studies, and colorful graphics and charts help you navigate the path towards successfully managing people, whether for a small retailer or a Fortune 500 company. This indispensable volume is part of DK's Essential Managers series that offers the know-how you need to be a more effective manager and hone your management style. In a slim, portable format, DK Essential Managers: Managing People gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features that show you how to focus your energy, manage change, and make an impact. About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.
Download or read book DK Essential Managers Presenting written by Aileen Pincus and published by Penguin. This book was released on 2008-09-29 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: An update of one of the key Essential Managers titles, Presenting gives you the tricks of the trade to make presentations with confidence. Part of the best-selling Essential Managers series, this book will carry the same livery on the jacket, but will have new text and a completelymodern, updated design.
Download or read book DK Essential Managers Managing People written by Johanna Hunsaker and published by Penguin. This book was released on 2009-06-01 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maximize your impact in the workplace with Managing People. It will show you how to get the best out of your job by working smarter, not harder.
Download or read book DK Essential Managers Selling written by Eric Barron and published by Penguin. This book was released on 2009-02-02 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to speak persuasively, enthuse your audience, and sell with confidence with Essential Managers: Selling. This book offers master tips and techniques for successful selling. Eric Baron is an Associate Professor of Marketing at Columbia Business School and the CEO of Baron Group, a sales and marketing training consultancy. He is also author of Selling is a Team Sport. For more on Eric and his company, visit himon the web at: www.barongroup.com
Download or read book The Essential Manager s Handbook written by DK and published by Penguin. This book was released on 2022-07-19 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager’s Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager’s Handbook for quick reference when you’re in need of guidance or work through each section at your own pace to become the best manager you can be. Series Overview: DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style, covering a range of essential topics, from managing, coaching, and mentoring teams and individuals to time management, communication, leadership, and strategic thinking. Each guide is clearly presented for ease of reference, with visual pointers, tips, and infographics.
Download or read book Successful Manager s Handbook written by Moi Ali and published by DK Publishing (Dorling Kindersley). This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of this bestselling practical guide to managing which will give you the information and skills to succeed Find out the essential techniques of effective management, from communication to innovation. Discover how to lead and influence others from developing your NLP skills to dealing with difficult people and appraising staff. And learn the art of successful work life balance, whilst managing your career. Tips, dos and don'ts, highlights on key subjects, 'SOS' hints on what to do in a particular situation, plus real-life case studies demonstrate key managing skills. Plus, discover over 1,200 power tips for boosting the efficiency of your team. Read it cover to cover, or dip in and out of topics for quick reference. Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.
Download or read book DK Essential Managers Leadership written by DK and published by Penguin. This book was released on 2015-05-05 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are learning to be a leader or looking to brush up your skills and lead with confidence, this practical guide is the perfect companion. DK Essential Managers: Leadership is systematically divided into theoretical and practical knowledge. Early chapters define what is leadership, the role of a good leader, the qualities you must possess as a leader, and the challenges you may face. Later sections of the book will help you improve your leadership skills by establishing a vision, inspiring others, and championing high performance. You'll learn to focus your energy, build relationships, and develop strategies. This wealth of information is supported with statistics, brief case studies, and colorful graphics and charts that bring the topic to life. This indispensable volume is part of DK's Essential Managers series that offers the know-how you need to be a more effective manager and hone your management style. In a slim, portable format, DK Essential Managers: Leadership gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features that show you how to focus your energy, manage change, and make an impact. About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.
Download or read book Managing People written by Johanna Hunsaker and published by DK Publishing (Dorling Kindersley). This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: DK Essential Managers: Managing People is the visual guide that gives you all the know-how you need to be a more effective manager. Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Managing People features: A practical, "how-to" approach teaches you the information and skills to succeed. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to maximize your impact in the workplace. Tables, illustrations, "in-focus" panels, and real-life case studies. Learn all you need to get the best out of your job with DK Essential Managers: Managing People. About DK Essential Managers The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.
Download or read book Agile Retrospectives written by Esther Derby and published by Pragmatic Bookshelf. This book was released on 2006-07-26 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as “post-mortems”) are only held at the end of the project—too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today. Now Esther and Diana show you the tools, tricks and tips you need to fix the problems you face on a software development project on an on-going basis. You’ll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes and how to scale these techniques up. You’ll learn how to deal with problems, and implement solutions effectively throughout the project—not just at the end. This book will help you: Design and run effective retrospectives Learn how to find and fix problems Find and reinforce team strengths Address people issues as well as technological Use tools and recipes proven in the real world With regular tune-ups, your team will hum like a precise, world-class orchestra.
Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Download or read book White Fragility written by Dr. Robin DiAngelo and published by Beacon Press. This book was released on 2018-06-26 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times best-selling book exploring the counterproductive reactions white people have when their assumptions about race are challenged, and how these reactions maintain racial inequality. In this “vital, necessary, and beautiful book” (Michael Eric Dyson), antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility and “allows us to understand racism as a practice not restricted to ‘bad people’ (Claudia Rankine). Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo examines how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively.
Download or read book Managing Teams written by Robert Heller and published by Dorling Kindersley Ltd. This book was released on 2009-07-01 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn all you need to know about successful team management from building up a team that functions effectively to achieving the desired results. Managing Teams not only shows you how to establish a productive environment and exploit group dynamics but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class team management skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Download or read book Achieving Excellence written by Robert Heller and published by DK Publishing (Dorling Kindersley). This book was released on 1999 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to be positive and determined in setting and achieving your life goals. Achieving Excellence demonstrates how to improve your physical fitness and mental agility and shows how to increase personal productivity and become more effective allowing you to fulfil your ambitions and achieve success. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Download or read book How Management Works written by DK and published by Penguin. This book was released on 2022-03-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover everything you need to know to improve your management skills, and understand key management and business theories with this unique graphic guide. Combining clear, jargon-free language and bold, eye-catching graphics, How Management Works is a definitive and user-friendly guide to all aspects of organizational management. Learn whether it is more effective to lead through influence or control? Is delegation the key to productivity and how do you deal with different personalities? Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management. Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management.
