Download or read book OECD Digital Government Studies Digital Government in Chile Improving Public Service Design and Delivery written by OECD and published by OECD Publishing. This book was released on 2020-05-30 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.

Download or read book Digital Government in Chile Improving Public Service Design and Delivery written by and published by Org. for Economic Cooperation & Development. This book was released on 2020-05-28 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Path to Becoming a Data Driven Public Sector written by Oecd and published by Org. for Economic Cooperation & Development. This book was released on 2019-11-28 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Download or read book OECD Digital Government Studies Digital Government Review of Romania Towards a Digitally Mature Government written by OECD and published by OECD Publishing. This book was released on 2023-12-18 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Digital Government Review of Romania evaluates the efforts made by the government to transition towards digital government. It provides in-depth analysis and actionable policy recommendations to improve institutional governance, digital investments, digital talent and skills, government service delivery and the strategic use of data, including open government data.

Download or read book Digital Government Review of Argentina written by Organisation for Economic Co-operation and Development and published by . This book was released on 2019-06-25 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives.

Download or read book OECD Digital Government Studies Digital Government Review of Luxembourg Towards More Digital Innovative and Inclusive Public Services written by OECD and published by OECD Publishing. This book was released on 2022-09-28 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital government has become a priority for Luxembourg as a means to enable its public sector to deliver more responsive and trusted services. The Digital Government Review of Luxembourg evaluates the efforts made by the government to transition towards a digital government approach.

Download or read book OECD Digital Government Studies Digital Government Review of T rkiye Towards a Digitally Enabled Government written by OECD and published by OECD Publishing. This book was released on 2023-05-15 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Digital Government Review of Türkiye explores how the Government of Türkiye can use digital technology and data to help the public sector become more responsive, resilient and proactive. It evaluates the efforts made so far by Türkiye in achieving digital government maturity by looking at governance, institutional capacities, digital skills, public service design and delivery, enabling building blocks and the strategic management and use of data.

Download or read book OECD Public Governance Reviews Palestinian Authority Strengthening Public Administration for Better Outcomes written by OECD and published by OECD Publishing. This book was released on 2024-08-03 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report analyses the institutional and strategic framework for public administration reform in the Palestinian Authority. It includes recommendations for improving this framework as well as the co-ordination mechanisms, systems, and processes for public administration reform.

Download or read book OECD Digital Government Studies Digital Government Review of Slovenia Leading the Digital Transformation of the Public Sector written by OECD and published by OECD Publishing. This book was released on 2021-09-25 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Digital Government Review of Slovenia explores how the Government of Slovenia could enhance and harness digital government to achieve broader strategic goals. It evaluates the efforts made so far by the Slovenian government in shifting towards a digital government approach by looking at institutional governance, institutional digital talent, public service delivery and the strategic use of data.

Download or read book Pivoting Government through Digital Transformation written by Jay Liebowitz and published by CRC Press. This book was released on 2023-08-16 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The COVID-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public. Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components: Setting the stage during the Great Resignation period Filling the digital talent pipeline Best practices and vignettes for applying digital transformation in government Looking ahead towards the future Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today’s environment and how they are using digital transformation efforts to enhance their organization’s effectiveness and digital talent pipeline. With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars, and regular citizens who want to make government work more effectively and democratically in the digital age.

Download or read book OECD Public Governance Reviews Civic Space Review of Portugal Towards People Centred Rights Based Public Services written by OECD and published by OECD Publishing. This book was released on 2023-12-11 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Civic Space Review of Portugal provides an in-depth analysis of the national legal frameworks, policies, institutions, and practices relevant to civic space protection, with an emphasis on harnessing user input to facilitate people-centred public service reforms.

Download or read book Government at a Glance Latin America and the Caribbean 2024 written by OECD and published by OECD Publishing. This book was released on 2024-03-13 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2024 edition of Government at a Glance Latin America and the Caribbean provides the latest available evidence on public administrations and their performance in the LAC region and compares it to OECD countries.

Download or read book OECD Public Governance Reviews Open and Connected Government Review of Thailand written by OECD and published by OECD Publishing. This book was released on 2022-02-18 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Open and Connected Government Review of Thailand, the first of its kind, assesses Thailand’s efforts to build a government that is closer and more responsive to its citizens by using digitalisation, data and stakeholder participation to drive national development. In line with OECD good practices, the Recommendations of the Council on Digital Government Strategies (2014) and on Open Government (2017), and the OECD Digital Government Policy Framework, the review looks at institutional and legal governance, digital talent and skills, public service provision and the strategic use of technologies and data in the Thai government.

Download or read book GovTech Maturity Index written by Cem Dener and published by World Bank Publications. This book was released on 2021-10-29 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.

Download or read book OECD Public Governance Reviews The Strategic and Responsible Use of Artificial Intelligence in the Public Sector of Latin America and the Caribbean written by OECD and published by OECD Publishing. This book was released on 2022-03-22 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments can use artificial intelligence (AI) to design better policies and make better and more targeted decisions, enhance communication and engagement with citizens, and improve the speed and quality of public services. The Latin America and the Caribbean (LAC) region is seeking to leverage the immense potential of AI to promote the digital transformation of the public sector.

Download or read book OECD Digital Government Studies Digital Government Review of Latin America and the Caribbean Building Inclusive and Responsive Public Services written by OECD and published by OECD Publishing. This book was released on 2023-09-08 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and proactiveness in the public sector.

Download or read book Developing Effective Online Dispute Resolution in Latvia written by OECD and published by OECD Publishing. This book was released on 2024-01-11 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report assesses the use of online dispute resolution (ODR) in Latvia. It looks at the country’s efforts to modernise its justice system and develop dispute resolution mechanisms, identifies areas for improvement in line with the OECD ODR Framework, and provides examples of the application of ODR in other countries.