Download or read book Dealing with People You Can t Stand How to Bring Out the Best in People at Their Worst written by Dr. Rick Brinkman and published by McGraw Hill Professional. This book was released on 2002-02-27 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: The international bestseller--more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt. Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.
Download or read book Dealing With Difficult People written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Download or read book Dealing with People You Can t Stand Revised and Expanded Third Edition How to Bring Out the Best in People at Their Worst written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2012-07-27 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people! Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people This enhanced eBook includes features you won’t find in the print edition, including: 7 comic book style presentations embedded with audio that depict different scenarios of dealing with toxic personalities—illustrating tips and strategies for making the best of the situation 16 entertaining and engaging videos showing how to resolve conflict situations with demonstrated positive and negative strategies Link to the Lens-of-Understanding Self-Assessment you can complete to evaluate your relationships with people in your life Access to a 27-minute audio of the authors explaining on how to change your overall attitude, so you can use the tools in the book even more effectively Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
Download or read book How to Love Someone You Can t Stand written by Milton Jones and published by College Press. This book was released on 1997-11 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relationships are vital to successful Christian living. Jesus commanded us to love our neighbors. Living that teaching out in practical terms can be a challenge, especially when different personalities come into play. This wonderful study will help your group members to maintain their relationships, even challenging relationships, in such a way to reflect the love Christ. Your group members will thank you for leading them through this relevant, practical study.
Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Download or read book Mean Girls at Work How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento
Download or read book Bringing Out the Best in People written by Alan Loy McGinnis and published by Fortress Press. This book was released on 1985-01-01 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1985, this bestselling, essential book about management and motivation has over 1 million copies in print and remains relevant for today. Alan Loy McGinnis, author of the award-winning, international bestseller The Friendship Factor, studied great leaders throughout history, the most effective organizations of modern times, and prominent psychologists to culminate a wealth of motivational tips and ideas. In this book are 12 practical principles to help anyone -- parent, manager, teacher, friend -- motivate, inspire, influence, and build enthusiasm. Mastering the art of motivation and improving relational habits isn't easy but McGinnis includes encouragement alongside real-life examples to relay life application for any scenario. Every chapter is a must-read with deeper revelations on specific topics and powerful ways to focus one's energy toward change and improvement. People management, team-building, individual assessment, goal setting, accountability, and dealing with trouble-makers are just a few of the topics covered in the highly accessible chapters. McGinnis' positive and strengths-based approach inspires momentous change, allowing individuality and input along the way. Bringing out the best starts with you, and then you can bring out the best in others.
Download or read book Fearless Living written by Rhonda Britten and published by Penguin. This book was released on 2002-04-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: The creator of the groundbreaking Fearless Living program shows readers how to overcome unrealistic expectations and live a life based on instinct and intention rather than fear, clinging, and regret. Reprint.
Download or read book How to Be Yourself written by Ellen Hendriksen and published by St. Martin's Press. This book was released on 2018-03-13 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Picking up where Quiet ended, How to Be Yourself is the best book you’ll ever read about how to conquer social anxiety. “This book is also a groundbreaking road map to finally being your true, authentic self.” —Susan Cain, New York Times, USA Today and nationally bestselling author of Quiet Up to 40% of people consider themselves shy. You might say you’re introverted or awkward, or that you're fine around friends but just can't speak up in a meeting or at a party. Maybe you're usually confident but have recently moved or started a new job, only to feel isolated and unsure. If you get nervous in social situations—meeting your partner's friends, public speaking, standing awkwardly in the elevator with your boss—you've probably been told, “Just be yourself!” But that's easier said than done—especially if you're prone to social anxiety. Weaving together cutting-edge science, concrete tips, and the compelling stories of real people who have risen above their social anxiety, Dr. Ellen Hendriksen proposes a groundbreaking idea: you already have everything you need to succeed in any unfamiliar social situation. As someone who lives with social anxiety, Dr. Hendriksen has devoted her career to helping her clients overcome the same obstacles she has. With familiarity, humor, and authority, Dr. Hendriksen takes the reader through the roots of social anxiety and why it endures, how we can rewire our brains through our behavior, and—at long last—exactly how to quiet your Inner Critic, the pesky voice that whispers, "Everyone will judge you." Using her techniques to develop confidence, think through the buzz of anxiety, and feel comfortable in any situation, you can finally be your true, authentic self.
Download or read book How to Work with Jerks written by Eric Williamson and published by Silver Tree Publishing. This book was released on 2018-03-13 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter how talented, gifted or experienced, and no matter what role we serve or title we carry, our level of success isn't measured based on the work we produce; it's measured based on the relationships we build. Whatever you do and wherever you work -- jerks are all around you. And without a clear strategy for working with these difficult people, we inevitably suffer and risk failure on the job and in our careers. This book offers that strategy. How to Work with Jerks is a training guide for dealing with jerks in the workplace, complete with proven methods and frameworks for handling conflict with people who are: -Rude, bossy, sarcastic, inflexible or narcissistic -Prone to stealing credit and attention -Poor listeners and poor communicators -Hell-bent on creating toxic environments based on fear and distrust Eric Williamson provides solutions sought by professionals and leaders about how to motivate and retain their staff and continue getting the maximum productivity out of them. His practical, no-nonsense book also answers the questions asked by all employees about how to stay motivated in a job they can't stand while learning the necessary skills to make them marketable in today's uncertain job market. Thoroughly examined in the book are Williamson's "5 Star Traits" of recognition, poise, perspective, drive and rapport -- timeless tools that will arm you to get things done more effectively even with true jerks in the workplace. These traits reflect what we need in today's multi-generational work environment, where people feel over managed and under led, to improve production and work better with our colleagues, especially jerks. Written for employees, employers, business leaders, entrepreneurs and people of all generations interested in career success, this book is a survival guide for motivating, retaining and leveraging top talent, and connecting with colleagues so you can work together to solve problems and get work done. For Managers and Employees Alike How to Work with Jerks provides solutions sought by professionals and leaders about how to motivate and retain their staff and achieve maximum productivity. This book also answers the questions asked by all employees about how to stay motivated in a job they can't stand while learning the necessary skills to make them marketable in today's uncertain job market. Regardless of the generation to which you belong, you will gain skills that will help you: -Earn promotions -Work well with others -Become more marketable -Gain the confidence and skill sets to pursue and achieve your dreams -Manage stress at work. Bonus! Workbook-style activities help you understand: -How to change your leadership style when dealing with conflict. -What it takes to step outside your comfort zone to achieve success and tap into your full potential. We don't always get to choose the people we work with. We do, however, get to choose how we handle the relationships with the people we work with. Isn't it time to get stuff done with people you can't stand? What Others Are Saying: "This book is your 21st Century road map for getting things done while working with somebody you don't want to be around." --Craig Valentine, MBA, World Champion of Public Speaking; Founder, Speak and Prosper Academy "Jerks are everywhere! Dealing with the 'work jerk' can be a taxing experience, but with this book, Williamson provides readers with practical solutions for conflict management that are effective and productive. Don't let jerks mess with your mojo!" --Jeffrey Hayzlett, Primetime TV & Podcast Host, Speaker, Author and Part-Time Cowboy "How to Work with Jerks is a survival guide for the modern era!" --Lois Creamer, Aut
Download or read book Dangerous Personalities written by Joe Navarro and published by Rodale Books. This book was released on 2018-01-16 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a narcissist go from self-involved to terrifying? In this national bestseller, Joe Navarro, a leading FBI profiler, unlocks the secrets to the personality disorders that put us all at risk. “I should have known.” “How could we have missed the warning signs?” ”I always thought there was something off about him.” When we wake up to new tragedies in the news every day—shootings, rampages, acts of domestic terrorism—we often blame ourselves for missing the mania lurking inside unsuspecting individuals. But how could we have known that the charismatic leader had the characteristics of a tyrant? And how can ordinary people identify threats from those who are poised to devastate their lives on a daily basis—the crazy coworkers, out-of-control family members, or relentless neighbors? In Dangerous Personalities, former FBI profiler Joe Navarro has the answers. He shows us how to identify the four most common "dangerous personalities"—the Narcissist, the Predator, the Paranoid, and the Unstable Personality— and how to analyze the potential threat level. Along the way, he provides essential tips and tricks to protect ourselves both immediately and in the long-term, as well as how to heal the trauma of being exposed to the destructive egos in our world.
Download or read book Being Wrong written by Kathryn Schulz and published by Harper Collins. This book was released on 2011-01-04 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: To err is human. Yet most of us go through life assuming (and sometimes insisting) that we are right about nearly everything, from the origins of the universe to how to load the dishwasher. In Being Wrong, journalist Kathryn Schulz explores why we find it so gratifying to be right and so maddening to be mistaken. Drawing on thinkers as varied as Augustine, Darwin, Freud, Gertrude Stein, Alan Greenspan, and Groucho Marx, she shows that error is both a given and a gift—one that can transform our worldviews, our relationships, and ourselves.
Download or read book Why I m No Longer Talking to White People About Race written by Reni Eddo-Lodge and published by Bloomsbury Publishing. This book was released on 2020-11-12 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Every voice raised against racism chips away at its power. We can't afford to stay silent. This book is an attempt to speak' The book that sparked a national conversation. Exploring everything from eradicated black history to the inextricable link between class and race, Why I'm No Longer Talking to White People About Race is the essential handbook for anyone who wants to understand race relations in Britain today. THE NO.1 SUNDAY TIMES BESTSELLER WINNER OF THE BRITISH BOOK AWARDS NON-FICTION NARRATIVE BOOK OF THE YEAR 2018 FOYLES NON-FICTION BOOK OF THE YEAR BLACKWELL'S NON-FICTION BOOK OF THE YEAR WINNER OF THE JHALAK PRIZE LONGLISTED FOR THE BAILLIE GIFFORD PRIZE FOR NON-FICTION LONGLISTED FOR THE ORWELL PRIZE SHORTLISTED FOR A BOOKS ARE MY BAG READERS AWARD
Download or read book Boundaries written by Henry Cloud and published by Zondervan. This book was released on 2002-03-18 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: When to say yes, when to say no to take control of your life.
Download or read book Being Heumann written by Judith Heumann and published by Beacon Press. This book was released on 2020-02-25 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Publishers Weekly Best Book of the Year for Nonfiction "...an essential and engaging look at recent disability history."— Buzzfeed One of the most influential disability rights activists in US history tells her personal story of fighting for the right to receive an education, have a job, and just be human. A story of fighting to belong in a world that wasn’t built for all of us and of one woman’s activism—from the streets of Brooklyn and San Francisco to inside the halls of Washington—Being Heumann recounts Judy Heumann’s lifelong battle to achieve respect, acceptance, and inclusion in society. Paralyzed from polio at eighteen months, Judy’s struggle for equality began early in life. From fighting to attend grade school after being described as a “fire hazard” to later winning a lawsuit against the New York City school system for denying her a teacher’s license because of her paralysis, Judy’s actions set a precedent that fundamentally improved rights for disabled people. As a young woman, Judy rolled her wheelchair through the doors of the US Department of Health, Education, and Welfare in San Francisco as a leader of the Section 504 Sit-In, the longest takeover of a governmental building in US history. Working with a community of over 150 disabled activists and allies, Judy successfully pressured the Carter administration to implement protections for disabled peoples’ rights, sparking a national movement and leading to the creation of the Americans with Disabilities Act. Candid, intimate, and irreverent, Judy Heumann’s memoir about resistance to exclusion invites readers to imagine and make real a world in which we all belong.
Download or read book Living Well Spending Less written by Ruth Soukup and published by HarperChristian + ORM. This book was released on 2014-12-30 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If you struggle to simplify your life and wish you could savor the here and now, this book is a must-read.” —Crystal Paine, founder of MoneySavingMom.com and New York Times–bestselling author Have you ever felt that your life—and budget—is spiraling out of control? Do you sometimes wish you could pull yourself together but wonder exactly how to manage all the scattered pieces of a chaotic life? Is it possible to find balance? In a word, yes. Ruth Soukup knows firsthand how stressful an unorganized life and budget can be. Through personal stories, biblical truth, and practical action plans, she will inspire you to make real and lasting changes to your personal goals, home, and finances. With honesty and the wisdom of someone who has been there, Ruth will help you: Discover your “sweet spot” —that place where your talents and abilities intersect. Take back your time and schedule by making simple shifts in your daily habits. Reduce stress in your home and family by clearing out the clutter. Stop busting your budget and learn to cut your grocery bill in half. This book provides real and practical solutions from someone who has been there. Ruth doesn’t just offer advice, she walks it with you, and shares with brutal honesty her own mistakes, failures, and shortcomings. It is encouraging, motivating, and life-changing. “An inspiring book full of step-by-step instructions and spiritual wisdom. I love how Ruth is transparent about her mistakes as she leads us to reevaluate our priorities. This book is a great biblical guide to living well and finding joy!” —Courtney Joseph, founder of Women Living Well Ministries
Download or read book Tiny Beautiful Things written by Cheryl Strayed and published by Vintage. This book was released on 2012-07-10 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER • Soon to be a Hulu Original series • The internationally acclaimed author of Wild collects the best of The Rumpus's Dear Sugar advice columns plus never-before-published pieces. Rich with humor and insight—and absolute honesty—this "wise and compassionate" (New York Times Book Review) book is a balm for everything life throws our way. Life can be hard: your lover cheats on you; you lose a family member; you can’t pay the bills—and it can be great: you’ve had the hottest sex of your life; you get that plum job; you muster the courage to write your novel. Sugar—the once-anonymous online columnist at The Rumpus, now revealed as Cheryl Strayed, author of the bestselling memoir Wild—is the person thousands turn to for advice.
