Download or read book Inside Your Customer s Imagination written by Chip R. Bell and published by Berrett-Koehler Publishers. This book was released on 2020-09-08 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA) Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses." To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.
Download or read book The Price Whisperer written by Per Sjofors and published by Leaders Press. This book was released on 2022-03-17 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you leaving money on the table? Gain insight into leveraging the perception of value while increasing customer satisfaction: learn to employ best practices and research into the behavioral economics driving purchasing decisions to establish your pricing power. THE PARADOX OF PRICING POWER: ASK MORE, EARN MORE. Consumer behavior is irrational – people are finnicky, temperamental, and subjective. But they’re also highly predictable. Thus, when it comes to determining optimal product pricing, there’s one thing to keep in mind: the perception of value is value. In his latest work, The Price Whisperer, Per Sjöfors explores the complex network of variables that regulate customer perception of price and value, that is, why people buy one product and not another. By isolating key factors that determine a target market’s willingness to pay, businesses can effectively hack their existing model, thereby increasing asking price and sales volume. It’s not black magic, it’s human psychology. Start reading now to: Understand the unique internal and external factors that control consumer purchase behavior in your industry Learn how to increase pricing without sacrificing sales volume Discover how to identify the “right” customer for your products and save your marketing dollars for an audience primed for your business Learn why pricing does not exist in a vacuum and how the “set and forget” approach is a recipe for failure Discover why lowering prices and offering frequent discounts seldomly translates into greater purchasing volume Understand how price, in and of itself, sets an expectation of quality and benefit or lack thereof Learn how to hack your existing model structure by approaching consumer behavior as a psychologist, not an entrepreneur You might have the right product, the right marketing strategy and the right branding…but if you’re pricing is off, your business will suffer. Find your audience, tailor your message and value your product correctly! Grab your copy of The Price Whisperer today!
Download or read book The Lawn Whisperer written by and published by Xspurts.com. This book was released on with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the ultimate guide for every grass enthusiast out there: "The Lawn Whisperer: Secrets to a Lush Landscape". Whether you're starting fresh or aiming to elevate your existing lawn, this comprehensive guide provides the roadmap to achieving a landscape that stands out in your neighborhood. Unearth the intricacies of understanding your lawn from the roots up. Dive into the diverse world of grass types, decode the relation of climate to soil, and tackle lawn problems head-on with practical solutions. Equip yourself with basic maintenance know-how, from efficient mowing techniques to watering regimes tailored for your yard. But the journey doesn't stop at basics. Hone your expertise with advanced techniques, understanding the importance of aeration, the magic of overseeding, and the transformative effect of topdressing. Delve deep into soil testing to gain insights into the heartbeat of your lawn's health. Your equipment can be your biggest ally. Choose wisely as you navigate through options from mowers to sprayers, ensuring your tools enhance your lawn care routine. Dreaming of designing a fresh lawn? From soil preparation to understanding the nuances of irrigation systems, this guide has you covered. Sustainability is the call of the hour, and the Organic Lawn Care section will usher you into green practices, highlighting benefits, natural pest control methods, and the world of composting. Troubleshoot common lawn issues, grasp seasonal care nuances, and learn to care for your lawn across diverse environments, from sun-soaked coastal regions to challenging high altitudes. On a budget? No worries! Dive into cost-effective strategies, DIY tips, and homemade solutions to ensure your lawn doesn't break the bank. If the entrepreneurial bug bites, explore the realm of starting your own lawn care business, with invaluable advice on marketing, pricing, and fostering client relationships. Safety first! Ensure you're well-versed in equipment safety, chemical handling, and even first aid tailored for lawn-related mishaps. And as you embark on this green journey, handy checklists, schedules, and maintenance tips ensure you're always on track. "The Lawn Whisperer" isn't just a guide; it's a mentor in book form, guiding you towards a vibrant and lush lawn that's the envy of all.Table of Contents Understanding Your Lawn Types of Grass Climate and Soil Considerations Identifying Lawn Problems Lawn Maintenance Basics Mowing Techniques Watering Guidelines Fertilizer and Nutrient Management Weed Control Strategies Advanced Lawn Care Techniques Aeration and Dethatching Overseeding for a Lush Lawn Topdressing for Improved Soil Quality Soil Testing and Analysis Choosing Lawn Equipment Lawn Mowers Trimmers and Edgers Leaf Blowers and Vacuums Sprayers and Spreaders Designing and Installing a New Lawn Choosing the Right Grass Soil Preparation Seeding and Sodding Lawn Edging and Borders Irrigation Systems Types of Irrigation Systems Sprinkler System Design and Installation Drip Irrigation Systems Irrigation System Maintenance Organic Lawn Care Benefits of Organic Lawn Care Organic Fertilizers and Soil Amendments Natural Pest Control Methods Composting for a Healthy Lawn Troubleshooting Common Lawn Problems Brown Spots and Patchy Areas Pest and Disease Management Drainage Issues Lawn Thinning and Bare Spots Lawn Care for Different Seasons Spring Lawn Care Summer Lawn Care Fall Lawn Care Winter Lawn Care Lawn Care on a Budget DIY Lawn Care Tips Budget-friendly Lawn Equipment Homemade Lawn Care Solutions Cost-effective Weed and Pest Control Lawn Care for Specific Environments Coastal Lawn Care High Altitude Lawn Care Desert Lawn Care Shade Lawn Care Lawn Care Business Basics Starting a Lawn Care Business Marketing and Advertising Your Services Pricing Your Lawn Care Services Building Customer Relationships Lawn Care Safety Personal Protective Equipment Lawn Equipment Safety Chemical Safety and Handling First Aid for Lawn Care Injuries Maintaining a Beautiful Lawn Lawn Care Maintenance Checklist Lawn Care Schedule Lawn Care Record Keeping Tips for a Healthy and Vibrant Lawn
Download or read book No Limits written by Victor Effah and published by Outskirts Press. This book was released on 2018-02-20 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many employees do not see the big picture. While leadership is focusing on growth, development, innovation, and great customer service, team members are thinking solely of their wages. This book bridges the gap and makes career growth possible. Even if you’ve never considered yourself a leader, No Limits will guide you to new heights. It’s not talent and it’s not knowledge that will help you rise to the top: It’s quality service, above and beyond, that will help you reach new goals. Whether you’re already in a leadership position or you’re a brand-new team member, No Limits can have a significant impact on your career!
Download or read book New to Big written by David Kidder and published by Crown Currency. This book was released on 2019-04-02 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Serial entrepreneurs David Kidder and Christina Wallace reveal their revolutionary playbook for igniting growth inside established companies. Most established companies face a key survival challenge, says David Kidder, CEO of Bionic, lifelong entrepreneur, and angel investor in more than thirty startups: operational efficiency and outdated bureaucracy are at war with new growth. Legacy companies are skilled at growing big businesses into even bigger ones. But they are less adept at discovering new opportunities and turning them into big businesses, the way entrepreneurs and early-stage investors must. In New to Big, Kidder and Wallace reveal their proprietary blueprint for installing a permanent growth capability inside any company--the Growth Operating System. The Growth OS borrows the best tools, systems, and mind-sets from entrepreneurship and venture capital and adapts them for established organizations, leveraging these two distinct skills as a form of management for building in a future that is uncertain. By focusing on what consumers do rather than what they say, celebrating productive failure, embracing a portfolio approach, and learning from the outside-in, Kidder and Wallace argue any company can go on offense and win the future. This isn't about a one-off innovation moonshot. It's about building a permanent ladder to the moon.
Download or read book Lawn Logic written by and published by Xspurts.com. This book was released on with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dive into the verdant world of lawn care with "Lawn Logic: The Science Behind Healthy Grass". This comprehensive guidebook seeks to unravel the science behind achieving and maintaining a lush, green lawn that stands out and speaks of the homeowner's dedication. Ever pondered the intricacies of your lawn? Why some grasses thrive in specific climates, while others wither away? This book will lead you on a detailed journey through the different types of grass, the crucial role of soil and climate, and ways to address common lawn problems that every homeowner faces. The maintenance of a healthy lawn goes beyond regular mowing. Understand the art and science of mowing, watering, and ensuring optimal nutrition for your lawn. Arm yourself against weeds with effective control strategies and master advanced techniques like aeration, dethatching, and overseeding. Your equipment is an extension of your lawn care prowess. Make informed choices on everything from mowers to spreaders, ensuring that you have the right tools for the job. If you dream of designing a picture-perfect lawn from scratch, this book provides step-by-step guidance on everything from soil preparation to installing irrigation systems. Experience the green side of lawn care with a dedicated section on organic practices. Understand the benefits, harness the power of organic fertilizers, and delve into natural pest control methods. Navigate through common lawn challenges, tailor your lawn care regimen through different seasons, and find resourceful solutions even when on a budget. For those living in unique environments, from the seaside to high altitudes, specialized chapters offer insights and guidance. If the entrepreneurial spirit beckons, a section on starting a lawn care business provides invaluable advice on making your passion profitable. Safety, often overlooked, is emphasized, ensuring you and your lawn remain in prime condition. From protective gear to safe chemical handling, every aspect is covered. Round off your journey with actionable maintenance schedules, record-keeping tips, and golden nuggets to achieve a vibrant lawn. In "Lawn Logic", the grass is always greener, armed with knowledge and a passion for lawn care. Perfect for the budding gardener and seasoned lawn enthusiast alike, this book is your green thumb guide to the lush lawn of your dreams.Table of Contents Understanding Your Lawn Types of Grass Climate and Soil Considerations Identifying Lawn Problems Lawn Maintenance Basics Mowing Techniques Watering Guidelines Fertilizer and Nutrient Management Weed Control Strategies Advanced Lawn Care Techniques Aeration and Dethatching Overseeding for a Lush Lawn Topdressing for Improved Soil Quality Soil Testing and Analysis Choosing Lawn Equipment Lawn Mowers Trimmers and Edgers Leaf Blowers and Vacuums Sprayers and Spreaders Designing and Installing a New Lawn Choosing the Right Grass Soil Preparation Seeding and Sodding Lawn Edging and Borders Irrigation Systems Types of Irrigation Systems Sprinkler System Design and Installation Drip Irrigation Systems Irrigation System Maintenance Organic Lawn Care Benefits of Organic Lawn Care Organic Fertilizers and Soil Amendments Natural Pest Control Methods Composting for a Healthy Lawn Troubleshooting Common Lawn Problems Brown Spots and Patchy Areas Pest and Disease Management Drainage Issues Lawn Thinning and Bare Spots Lawn Care for Different Seasons Spring Lawn Care Summer Lawn Care Fall Lawn Care Winter Lawn Care Lawn Care on a Budget DIY Lawn Care Tips Budget-friendly Lawn Equipment Homemade Lawn Care Solutions Cost-effective Weed and Pest Control Lawn Care for Specific Environments Coastal Lawn Care High Altitude Lawn Care Desert Lawn Care Shade Lawn Care Lawn Care Business Basics Starting a Lawn Care Business Marketing and Advertising Your Services Pricing Your Lawn Care Services Building Customer Relationships Lawn Care Safety Personal Protective Equipment Lawn Equipment Safety Chemical Safety and Handling First Aid for Lawn Care Injuries Maintaining a Beautiful Lawn Lawn Care Maintenance Checklist Lawn Care Schedule Lawn Care Record Keeping Tips for a Healthy and Vibrant Lawn
Download or read book Normalize Great Service The 5 Week Plan written by Cristina Dragan and published by Cristina DRĂGAN. This book was released on 2024-05-14 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Normalize Great Service. The 5 Week Plan” is a detailed, practical guide, inspired by 5* hospitality best practices, for entrepreneurs and small-business owners to better serve their employees and customers. It leads with the vision that great quality service should be normalized, making it possible to have attentive and professional interactions across all customer-facing businesses, regardless of their scale and level of luxury or simplicity. Along with a structured and practical approach to change, allocating the necessary importance to the follow-up steps as well (reinforcement and celebration), the guide includes: Self-audits to assess the current state of your employee engagement or customer satisfaction; A Facilitator Guide to help you streamline the training; A Participant Workbook to serve as the foundation for your team members' training; An abundance of examples to inspire you, based on a practical study case; Useful exercises and templates to support your team’s efforts. So, Take What You Need and Join the Movement to Normalize Great Service! If you are a small business owner in the customer-facing service industry, a servicepreneur, then you are the leader, everything will reflect your actions and decisions. So, TAKE WHAT YOU and your team NEED to exceed those expectations! Appreciate and celebrate more, listen to the emotional and physical voice of your employees to better care for them, and listen to the needs and wishes of your customers to guide your service. If you are a freelancer or a solopreneur, you are a one-(wo)man-show being at the same time the business, the employee, the brand, and the values. TAKE WHAT YOU NEED to shape your skills and create experiences rather than provide services. Answer that call, write that email, connect in that meeting, and deliver that project at its best level! Select the gestures, words, tools, and mentalities that add value to your work. If you are a service professional, I admire your dedication to self-development. TAKE WHAT YOU NEED to upgrade your many talents, become even more valuable on the market, and declare yourself an experienced curator because that’s what you are! If you are a customer (and all of us are customers, daily!) respect yourself by not accepting service below expectations, and appreciate the service employees' continuous effort to create experiences. TAKE WHAT YOU NEED, know what you deserve, and don’t settle for less!
Download or read book A Cent a Story written by Garyn G. Roberts and published by Popular Press. This book was released on 1986 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reproduces ten of the best stories that appeared in Ten Detective Aces. The detectives that appeared during the height of Ten Detective Aces, that period from 1932 to 1936, were Hard-Boiled, Avengers or a mixture of the two.
Download or read book The Cat Whisperer written by Mieshelle Nagelschneider and published by Bantam. This book was released on 2013-03-05 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical and effective strategies for solving every feline behavior problem imaginable—from litter box issues to scratching, spraying, biting, and beyond. “Mieshelle Nagelschneider is a wizard at demystifying cat behavior and providing easy-to-follow steps for solving vexing problems.”—Bob Tarte, author of Kitty Cornered Cat Whisperer Mieshelle Nagelschneider has been helping people deal with these dilemmas for two decades, achieving a near-perfect success rate. Central to her approach is a keen understanding of the unique way cats see the world—their need for safety and security, their acute territoriality, and their insatiable desire to catch and kill prey. Her proven C.A.T. cat behavior modification plan is a commonsense course of action that can be specifically tailored to your cat in the context of its behavior problems and its particular household environment. Easy-to-implement solutions help transform even the most anxiety-riddled companions into confident, gregarious, and relaxed cats who live longer, happier, and healthier lives. Inside you’ll discover • how to harness the power of “friendly pheromones” to improve your cat’s appetite, exploration, grooming, and play • where, when, and how to create a litter box environment that will provide ease of access and reduce anxiety for you and your cat • how to end aggression in multiple-cat households and help your cats coexist peacefully Who says you can’t train a cat? In this fascinating and indispensable book, the Cat Whisperer takes you inside the mind of a feline to explain why members of one of the world’s most inscrutable species act the way they do—and how you can convince them to change their behaviors for the sake of your peace of mind . . . and theirs.
Download or read book The Millennial Whisperer written by Chris Tuff and published by Morgan James Publishing. This book was released on 2019-02-12 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by a leader for leaders, The Millennial Whisperer shares proven, profit-driven strategies for leading millennials in the workforce. The Millennial generation is the largest, most diverse generation in the history of the United States. They will make up 75 percent of the workforce by 2030. Unfortunately, Millennials made a poor first impression in the business world, developing the reputation of being lazy, entitled, selfish, and disloyal. The truth is, Millennials are no lazier or more entitled, selfish, or disloyal than any previous generation; they just grew up with different experiences than older generations and are motivated by different things. In The Millennial Whisperer, Chris Tuff puts into context the ways Millennials differ from previous generations and shares practical steps companies and leaders can take to immediately boost productivity without building an office full of ping pong tables, beer kegs, and participation trophies. Chris provides practical ways for leaders to build a corporate culture in which Millennials can thrive, establish effective rewards systems at lower cost, address disciplinary methods effectively, and more! Get ready to turn your conference room back into a conference room, bring the beer kegs home for your next birthday bash, and put the participation trophies in the trash where they belong.
Download or read book The Spice Whisperer written by Bibi Kasrai and published by Ketab.com. This book was released on 2014-01-01 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: ketab - sherkat ketab - شرکت کتاب - ketab.com - ketab corp
Download or read book Shadows of Success Ninja Techniques for Corporate Survival written by Gaurav Garg and published by Gaurav Garg. This book was released on 2024-08-07 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ah, the corporate world. A place where dreams go to die and Excel spreadsheets go to multiply. Or is it? What if I told you that beneath the surface of mind-numbing meetings and soul-crushing cubicles lies a secret world of corporate ninjas, silently shaping the fate of companies and careers alike? Welcome, dear reader, to "The Art of the Corporate Ninja: Succeeding in Business Without Losing Your Soul (or Your Mind)". If you've picked up this book, chances are you're either: A bright-eyed newcomer to the corporate jungle, eager to learn its ways (bless your heart) A battle-hardened veteran, wondering if there's more to life than TPS reports Someone who accidentally grabbed this instead of "Zen and the Art of Motorcycle Maintenance" (honest mistake, they're practically the same thing) Regardless of which category you fall into, strap in. You're about to embark on a journey that will transform you from a mere corporate drone into a lean, mean, PowerPoint-presenting machine. "In the world of business, the people who are most successful are those who are doing what they love." - Warren Buffett Okay, that's a nice quote and all, but let's be real. Not all of us can be Warren Buffett, sipping on Cherry Coke while making billion-dollar decisions. Some of us are just trying to make it through the day without stapling our tie to important documents or falling asleep in a meeting about meetings. That's where the art of the corporate ninja comes in. This book will teach you how to: Navigate office politics with the stealth of a shadow Deliver presentations that don't put people to sleep (a true superpower) Master the art of looking busy while doing absolutely nothing Climb the corporate ladder without stepping on too many fingers And most importantly, maintain your sanity and sense of humor in a world gone mad But wait, there's more! Unlike other business books that take themselves way too seriously, this one comes with a healthy dose of sarcasm, pop culture references, and the occasional dad joke. Because let's face it, if you can't laugh at the absurdity of corporate life, you're in for a long, dreary career. So whether you're aiming for the corner office or just trying to survive until Friday, this book has something for you. It's part survival guide, part comedy routine, and part Zen koan (yes, really). By the time you're done, you'll be slicing through red tape with the precision of a samurai sword and deflecting pointless emails faster than Neo dodging bullets in The Matrix. A word of warning: reading this book may cause uncontrollable eye-rolling, sudden outbursts of laughter, and a strong desire to karate chop your keyboard. Side effects may include increased productivity, better work-life balance, and the ability to see through corporate BS from a mile away. Ready to unleash your inner corporate ninja? Turn the page, young grasshopper. Your journey to business badassery begins now. Oh, and if your boss catches you reading this at work, just tell them it's a very serious book about synergizing paradigms and leveraging core competencies. They'll either be impressed or so confused they'll leave you alone. Win-win. Now, let's begin our training. Hajime!
Download or read book The First Time Manager Leading Through Crisis written by Paul Falcone and published by HarperCollins Leadership. This book was released on 2023-09-05 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic. As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere. Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including: Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges. Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team’s energy. Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it’s not as difficult as you think. Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis. This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.
Download or read book Gamification for Product Excellence written by Mike Hyzy and published by Packt Publishing Ltd. This book was released on 2023-09-29 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Streamline your product management process with gamification strategies, frameworks, and best practices from experts to create remarkable products Key Features Design gamification frameworks that captivate users and deliver a compelling experience Build a successful gamification strategy to go from concept to prototype to production with ease Gamify product management processes using game techniques to effectively lead teams and stakeholders Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionAre you trying to build a product that your audience loves to use? Game mechanics and psychology have been used for decades to increase engagement, convert users to buyers, and increase audience retention. Learning when and where to implement these tools can take your product from the middle of the pack to a must-have! This book begins by helping you get a clear understanding of gamification, its key concepts, and how product managers can leverage it to drive user engagement in non-game scenarios. As you progress through the chapters, you’ll learn different gamification frameworks, mechanics, and elements with structured ways to implement them while designing a successful gamification strategy tailored to a business case. You'll get a chance to implement and test the designed strategy prototype with the users for feedback. You’ll also discover how to sell your strategy to stakeholders to get full buy-in from the top down, along with how to gamify your product development process to drive innovation, engagement, and motivation. By the end of this book, you'll be primed to harness the power of gamification, and will have benefited from proven case studies, best practices, and tips, ensuring you are well-equipped to apply gamification principles to your work as a product development professional.What you will learn Explore gamification and learn how to engage your user with it Gain insights into the functionality and implementation of different gamification frameworks Master specific game elements and mechanics that can be used to improve user experiences Design a successful gamification strategy to test your hypothesis and develop a business case Implement and test the prototype you’ve created with users for feedback Say the right words to sell your gamification strategy to stakeholders Use design thinking exercises and game elements to improve the product management process Who this book is forIf you are a product manager, product leader, or product designer weaving gamified experiences and crafting exceptional digital products from conception to reality, then this book is the absolute right pick for you. The topics covered will enable you to level up your products and unleash their full potential through gamification. All the gamification strategies and frameworks discussed in this book can be practically applied across different domains with ease.
Download or read book The Flower Whisperer written by Joel Grey and published by powerHouse Books. This book was released on 2019-06-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academy Award, Tony Award, and Golden Globe Award winning performer, Joel Grey's early passion for flowers and plants helped form a life-long love for nature's beauty. From the tender age of just 10 years old, Grey recalls a childhood spent poring over seed catalogs searching for the perfect flower he hoped to someday nurture with love. Growing up adjoining an undeveloped parcel of land just outside of Cleveland, Ohio, Grey enjoyed the magic and splendor of flora while exploring this dark and somehow inviting mini-forest. Searching through weeds and tall grasses, his prize was occasionally his all-time-favorite, a lily of the valley in full bloom. Today, Grey is a favorite of his local New York City's flower market where he can be found regularly indulging his passion to refresh his vases with the finest petals he can locate. Appreciating the splendor of his latest bounty, Grey celebrates the fascinating and unique sexuality of these beauties with intimate views of their petals, pistils and stamens. My Secret Garden is Grey's personal testament to the sensual and mysterious sexual universe of flowers. With a deep rooted love for painterly abstraction, Grey's observations of lilies, tulips, roses, poppies, calla lilies, ranunculuses, daffodils, sunflowers, narcissuses, hydrangeas, daisies, and of course Grey's revered lily of the valley among many others, echo the feeling of the watercolors he has always yearned to create.
Download or read book Creating A Customer Focused Help Desk written by Andrew Hiles, Hon FBCI, EIoSCM and published by Rothstein Publishing. This book was released on 2016-06-01 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume came about as a result of the authors’ own practical experience in Help Desk operation and management and of hundreds of workshops the authors have conducted world-wide over the last fifteen years. It is intended to be a practical reference guide, but the suggestions, checklists and templates all need to be interpreted and amended in the light of the culture, technology, service maturity and constraints of each individual organization. Delegates frequently ask us: “What is the best Help Desk software package?” or “What is the best way to set up a Help Desk?” Our only response has to be “Best for whom? It all depends.” A key objective of this book is to show how and why “It all depends” and to provide readers with the best possible information on which to understand and evaluate options and to select the best - for them. If there is one thing we have learned over the last years, it is this: Good service has no history. Bad service has infinite history. Based on extensive feedback from delegates from most of the Fortune 1,000 companies who have attended courses presented through Frost & Sullivan (Europe), AIC (South Africa), Monadnock (UK), The Infomatics Resource Centre (UK), IIR (UK), Digital Equipment (UK), Logtel (South America), CEL (Asia Pacific), UPMOCL (Middle East), Finborough Seminars, as well as delegates of in-company training for organizations like Dow Europe (Switzerland), The Intervention Board, BP, Shell International Petroleum, Logica (UK), Arthur Andersen (UK), Rolls Royce (UK), Global One (Germany and USA), Caterpillar (Switzerland), GAK (Netherlands), European Commission (Belgium), Transnet (South Africa), Sun Valley (UK), Nikon Precision (UK).
Download or read book Bone of Loyalty written by Patience Chee and published by Faris Digital Solutions Pte Ltd. This book was released on with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you struggle with Sales? Do you fear selling? Would you like to learn how to keep customers for life? Is your business suffering? If so this book will benefit you because it will show you how to turn prospects into raving fans,earn their trust and keep your customers loyal with you. People will be begging to buy from you when you discover the secret to gaining and growing customer loyalty. Learn from Shanta, the dog who knows how to make unforgettable impression while building trust and credibility. After all, who knows more about loyalty than man's best friend? If you follow the easy to understand steps in this book you too will know how to make instant connections with potential clients and customers. Buy this book now!
