Download or read book Creating the Customer Driven Library written by Jeannette Woodward and published by American Library Association. This book was released on 2005 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building libraries on the bookstore model.
Download or read book Creating the Customer driven Library written by Jeannette A. Woodward and published by . This book was released on 2005 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building libraries on the bookstore model.
Download or read book Creating the Customer Driven Academic Library written by Jeannette Woodward and published by American Library Association. This book was released on 2009 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.
Download or read book Creating the Customer driven Academic Library written by Jeannette A. Woodward and published by . This book was released on 2011 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With more and more scholarly content available online and accessible almost anywhere, where does the traditional "brick and mortar" library fit in? In this book Jeannette Woodward attacks this and other pressing issues facing today's academic librarians. Librarians are now faced with marketing to a generation of students who log on rather than walk in, and this book supplies the tools needed to keep customers coming through the door."--BOOK JACKET.
Download or read book Creating The Customer Driven Library written by Jeannette Woodward and published by . This book was released on 2005 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Customer Driven Playbook written by Travis Lowdermilk and published by "O'Reilly Media, Inc.". This book was released on 2017-06-20 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products they’ll love. To build successful products, you need to continually test your assumptions about your customers and the products you build. This book shows team leads, researchers, designers, and managers how to use the Hypothesis Progression Framework (HPF) to formulate, experiment with, and make sense of critical customer and product assumptions at every stage. With helpful tips, real-world examples, and complete guides, you’ll quickly learn how to turn Lean theory into action. Collect and formulate your assumptions into hypotheses that can be tested to unlock meaningful insights Conduct experiments to create a continual cadence of learning Derive patterns and meaning from the feedback you’ve collected from customers Improve your confidence when making strategic business and product decisions Track the progression of your assumptions, hypotheses, early ideas, concepts, and product features with step-by-step playbooks Improve customer satisfaction by creating a consistent feedback loop
Download or read book Marketing Today s Academic Library written by Brian Mathews and published by American Library Association. This book was released on 2009 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Marketing Today’s Academic Library, Brian Mathews uses his vast experience to speak directly to the academic library practitioner about matching services with user needs. This book proposes new visions and ideas, challenging the traditional way of thinking and providing a framework to target users more precisely.Most library marketing intended for undergraduates promotes the collection, reference and instructional service, and occasional events such as guest speakers or exhibits. The guiding principle of Marketing Today’s Academic Library is that marketing should focus on the lifestyle of the user, showcasing how the library fits within the daily life of the student. Mathews’ personal and compelling presentation will assist readers in Challenging and rethinking their marketing strategies Demonstrating their value through applied relevance Focusing on the needs of the student and their expectationsWritten in a concise and engaging manner that speaks to popular anxiety points about new marketing techniques, this book is filled with tips and strategies that academic librarians can use to communicate with students, surpassing their expectations of their library experience.
Download or read book Countdown to a New Library written by Jeannette Woodward and published by American Library Association. This book was released on 2000-08 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice to librarians overseeing building projects, including guidelines on communicating with architects and contractors, keeping within time and budget constraints, and meeting standards and ADA requirements.
Download or read book Leading Libraries written by Wyoma vanDuinkerken and published by American Library Association. This book was released on 2015-05-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.
Download or read book Assessing Service Quality written by Peter Hernon and published by American Library Association. This book was released on 2015-05-12 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Download or read book The Customer Focused Library written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2009-09-23 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the community. What is the future of the public library? How can libraries embrace the forces of change and provide the resources—and the resource-gathering environment—today's patrons want? The Customer-Focused Library: Re-Inventing the Library From the Outside-In answers these questions by proposing a transformative alternative, a reimagined library in which the collections, the services—even the building itself—are designed and built from the customer's perspective. Written by one of the country's foremost library consultants, The Customer-Focused Library shows how perceived threats to the traditional library model are in fact exciting opportunities for change. The book lays out the steps by which professionals and patrons together can help invent a new generation of libraries, with discussions of hiring guidelines, merchandizing, the library website, even the building plan itself. It is a proactive, consumer-based approach aimed at helping librarians focus on underexamined ideas, underexploited trends, underused assets, and the as-yet unvoiced needs of library consumers.
Download or read book Learning from Libraries that Use WordPress written by Kyle M. Jones and published by American Library Association. This book was released on 2013 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its intuitive interface and open-source development method, the WordPress web platform has emerged as a uniquely flexible content management system (CMS) with many library-related applications. In this book Jones and Farrington, two web designer/librarians, explore the variety of ways libraries are implementing WordPress as a CMS, from simple "out-of-the-box" websites to large sites with many custom features. Emphasizing a library-specific perspective, the authors Offer a brief history of WordPress, reviewing its genesis and sketching in some possible future directions Analyze the software's strengths and weaknesses, spotlighting its advantages over other existing web publishing platforms as well as discussing the limitations libraries have encountered Present a variety of case studies, offering first-hand examples which detail why WordPress was selected, methods of implementation and degree of customization, feedback from users, and reflections on usability Discuss essential plug-ins, themes, and other specialized applications for library sites This useful book shows how scores of libraries have used WordPress to create library websites that are both user-friendly and easy to maintain.
Download or read book Patron Driven Acquisitions written by Judith M. Nixon and published by Routledge. This book was released on 2014-01-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.
Download or read book Rightsizing the Academic Library Collection written by Mary E. Miller and published by American Library Association. This book was released on 2021-06-22 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: By learning how to rightsize, you will ensure that both the collection and your institution's available physical spaces meet the needs of your library's users.
Download or read book Useful Usable Desirable written by Aaron Schmidt and published by ALA Editions. This book was released on 2014-06-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble.
Download or read book The Transformed Library written by Jeannette Woodward and published by American Library Association. This book was released on 2013 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are libraries extinct? In these times of economic downturn and digital availability, what could provide libraries with a reason for being? In order to provide a vital presence on Facebook and Google+, you must provide a true sense of connection with the library's friends.
Download or read book Create Innovate and Serve written by Kathleen Campana and published by American Library Association. This book was released on 2019-04-01 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emphasizing an inclusive approach to programming that incorporates research-based theories and frameworks, this text will be a valuable orientation tool for LIS students as well as a holistic guide for current children and youth services professionals.
