Download or read book Correlation Between Faculty Satisfaction and Student Satisfaction in Higher Education written by Kristin A. Kroncke and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: In an effort to stay competitive in the increasingly more challenging business world, companies are constantly trying to develop new ways in which to improve their organizations. One way to accomplish this is by improving overall employee satisfaction, which has been found to be correlated with increased customer satisfaction, and increased profits. Thus, by gaining a greater understanding of their employees' perceived level of satisfaction, and by working toward enhancing it, organizations should be able to better serve their customers. While the evidence on higher employee satisfaction being correlated with greater customer satisfaction is presented in the literature, it is mostly anecdotal. Further, research has not looked into various facets of employee satisfaction and how they relate to various facets of customer satisfaction. Finally, while employee satisfaction issues have been discussed in various organizational settings, I have not been able to locate research on faculty satisfaction and its relationship to various aspects of student satisfaction in a university setting. My research seeks to examine the correlations between several aspects of faculty satisfaction and student satisfaction within a university setting. In this environment, faculty members are employees of the organization and students may be viewed as its customers. Each group derives satisfaction from different aspects of what occurs at the university, yet the satisfaction experienced by one group is expected to affect their performance, and thus the satisfaction experienced by the other group. For example, a faculty member who is happy with his or her colleagues may be motivated to do more team-teaching and enhance the learning experience (and thus satisfaction) of students. This project requires data to be gathered from two groups - faculty and students. Data on faculty satisfaction with various aspects of their job are available by department through an organization that conducts such surveys at various universities every three years. To understand student satisfaction, a survey of current undergraduate students will also be undertaken. The survey will examine student satisfaction with various aspects of their academic experience at the university. Based on the data obtained from the two surveys, we plan to compute correlations between facets of faculty satisfaction that are hypothesized to have the greatest impact on student satisfaction. I believe that this research will not only help The Ohio State University and its various departments, but also any other university that is interested in enhancing the satisfaction levels of its various constituents. University administrators can use this information to understand which aspects of their work experience faculty members of a certain department are more satisfied with and whether this has an effect on student satisfaction. This research model may be applied for further study by analyzing universities that are different than the large, urban, public university that has been surveyed in this study. The concept of correlating facets of employee satisfaction to customer satisfaction could also be applied to any organizational setting. This additional research will advance the understanding of employee and customer satisfaction and the correlations discovered through this study.

Download or read book The Relationship Between Faculty Use of Technology as a Teaching Tool and Student Satisfaction in Higher Education written by Kerianne Roper and published by . This book was released on 2006 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Student Engagement and Educational Rapport in Higher Education written by Leonie Rowan and published by Springer. This book was released on 2016-11-08 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book outlines a range of innovative methods to gather student feedback, and explores the complex relation between student engagement, student satisfaction, and student success. Drawing on results from a set of numerous case-studies carried out at a school of education, the book reports on a range of theoretically-informed teaching innovations, including focus groups, learning analytics data, collegial conversations and insights from student researchers, that have been designed to create respectful, student-centred, and engaging learning environments. In the current climate of ever-increasing pressure on delivering high student satisfaction rates, these results are invaluable for university students and teachers across the globe. With its unique thematic focus on educational rapport and relationship-centred education, the book is an excellent reference point for staff with a commitment to the scholarship of learning and teaching. It will be of great interest to students, practitioners, teachers and policy makers in higher education.

Download or read book Assessing Faculty Work written by Larry A. Braskamp and published by Jossey-Bass. This book was released on 1994-04 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's faculty members, like other professionals, find themselves caught between the pursuit of individual gain and the common good. Society is increasingly demanding that faculty demonstrate social responsibility toward both the institution and the larger community. This book is a practical resource for fostering and assessing faculty achievements in all aspects of their work: teaching, research, practice, and citizenship. Larry A. Braskamp and John C. Ory show that the assessment process can and must be tied to faculty development, and they explain how collegial activity and continuous improvement are important to strong performance. They identify three major elements of faculty assessment - setting expectations, collecting and organizing evidence, and using evidence - and suggest several key goals for the assessment process. The authors also show how multiple perspectives enhance the credibility of assessment, and they describe sources of evidence, including faculty members themselves, faculty colleagues, students, and experts. Specific techniques used to collect evidence are provided, as well as summaries of research on the effectiveness of each procedure. - inner pocket

Download or read book No Education Without Relation written by Charles Wayne Bingham and published by Peter Lang. This book was released on 2004 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collective statement about a new approach to education - the pedagogy of relation. After revisiting a number of existing conversations, the authors bring together several theoretical traditions under the umbrella of the pedagogy of relation. This book is an appeal to develop a common frame of reference for educational approaches based on the primacy of relations in education. The authors try to understand human relations rather than educational processes, behaviors, methods, curriculum, etc. The authors also examine the dangers that a pedagogy of relations may present, and the implications such a pedagogy may have for curriculum and educational policy. The promise of the pedagogy of relation is to offer a viable alternative to dominating trends in educational thinking - trends that emphasize control over teacher and student behavior as the main way of achieving excellence.

Download or read book Faculty Satisfaction and Student Outcomes in the Online Learning Environment written by B. Gail Niklason and published by . This book was released on 2012 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: A modified survey instrument, designed to measure faculty satisfaction with the online learning environment, was administered to the online faculty at a large, public institution of higher education in the western United States. The survey was administered in support of this study's first research question; what is the general level of satisfaction with online teaching and learning at this institution? The findings indicated that the level of satisfaction was generally moderate (3.74 on a 5 point scale) though pockets of less satisfaction were detected. A focused analysis of the six subscales that comprised the survey was conducted. Of the six subscales; student-to-student interaction, teacher-to-student interaction, course design/develop/teach, institutional support, attitudes, and affordances; affordances recorded the highest satisfaction level while student-to-student interaction recorded the lowest. Further analysis was done based upon several areas of faculty demographic including, home college, age, gender, and experience with online teaching. Highly significant differences were found between home colleges and age groups of the responding faculty. The second part of the study involved gathering student outcomes, specifically the rate of successful completion of online courses taught by the responding faculty during the two semesters of study; Fall 2010 and Spring 2011. Those outcomes were analyzed for overall rates of successful completion, defined as the percent of students registered for a course who completed the course with a grade of 'C-' or better, as well as analyzed by college within which the course was taught. The College of Health Professions had the highest average rate of successful completion, 90.45%, while the College of Science had the lowest average rate of successful completion, 72.66%. Differences between colleges were statistically significant. Finally, efforts were focused on determining the nature of the relationship between faculty satisfaction with the online learning environment and rates of successful online course completion. A small, but positive and significant correlation was found. When similar analyses were conducted between each of the subscales and the average rate of student success, small but significant correlations were seen. The student-to-student interaction subscale indicated the highest correlation with student outcomes of the five significant outcomes. The findings of this study have implications for professional development efforts for online instructors. First, helping instructors understand the relationship between their satisfaction and their students' outcomes is important. Secondly, ensuring that online instructors know the potential for student-to-student interaction in an online course and giving them the tools and knowledge to implement those interactions, is key. The study has implications for institutional policy around online learning, in particular around areas of student readiness to be successful in their online learning efforts and in the consideration of requiring professional development for online faculty.

Download or read book Measuring Student Satisfaction at Higher Educational Institutions written by Dhiksha Jayanth and published by LAP Lambert Academic Publishing. This book was released on 2015-08-11 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, the students seek quality education and perfection of the system at study place which satisfies their esteem and develops them with all the essentials and capabilities to be an effective individual. This changing scenario in education has started to consider student as a customer. As the students are the major customer of educational institution, it is important to consider students (customers) satisfaction. As students are the main customer of educational institution, it is necessary to consider students satisfaction to compete with other universities, and to meet higher expectation of customer. The student's satisfaction has to be considered to increase the tuition fee, and the classification of education as a marketable service. If students are not satisfied, it may result in negative student's activities, such as bad grade, an unpleasant relationship between the student and the staff, faculty and friends.

Download or read book Teaching in Blended Learning Environments written by Norman D. Vaughan and published by Athabasca University Press. This book was released on 2013-12-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaching in Blended Leaning Environments provides a coherent framework in which to explore the transformative concept of blended learning. Blended learning can be defined as the organic integration of thoughtfully selected and complementary face-to-face and online approaches and technologies. A direct result of the transformative innovation of virtual communication and online learning communities, blended learning environments have created new ways for teachers and students to engage, interact, and collaborate. The authors argue that this new learning environment necessitates significant role adjustments for instructors and generates a need to understand the aspects of teaching presence required of deep and meaningful learning outcomes. Built upon the theoretical framework of the Community of Inquiry – the premise that higher education is both a collaborative and individually constructivist learning experience – the authors present seven principles that provide a valuable set of tools for harnessing the opportunities for teaching and learning available through technology. Focusing on teaching practices related to the design, facilitation, direction and assessment of blended learning experiences, Teaching in Blended Learning Environments addresses the growing demand for improved teaching in higher education.

Download or read book Research Anthology on Preparing School Administrators to Lead Quality Education Programs written by Management Association, Information Resources and published by IGI Global. This book was released on 2020-07-24 with total page 1829 pages. Available in PDF, EPUB and Kindle. Book excerpt: The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. It is crucial to investigate how effective administrators lead their organizations in challenging and difficult times and promote the accomplishments of their organization. Research Anthology on Preparing School Administrators to Lead Quality Education Programs is a vital reference source that offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. It also explores academic administration as well as administrative effectiveness in achieving organizational goals. Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, policymakers, and students.

Download or read book Student Satisfaction with Faculty Advisors written by Susan C. Wyckoff and published by . This book was released on 1996 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Relationship Rich Education written by Peter Felten and published by JHU Press. This book was released on 2020-11-03 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: A mentor, advisor, or even a friend? Making connections in college makes all the difference. What single factor makes for an excellent college education? As it turns out, it's pretty simple: human relationships. Decades of research demonstrate the transformative potential and the lasting legacies of a relationship-rich college experience. Critics suggest that to build connections with peers, faculty, staff, and other mentors is expensive and only an option at elite institutions where instructors have the luxury of time with students. But in this revelatory book brimming with the voices of students, faculty, and staff from across the country, Peter Felten and Leo M. Lambert argue that relationship-rich environments can and should exist for all students at all types of institutions. In Relationship-Rich Education, Felten and Lambert demonstrate that for relationships to be central in undergraduate education, colleges and universities do not require immense resources, privileged students, or specially qualified faculty and staff. All students learn best in an environment characterized by high expectation and high support, and all faculty and staff can learn to teach and work in ways that enable relationship-based education. Emphasizing the centrality of the classroom experience to fostering quality relationships, Felten and Lambert focus on students' influence in shaping the learning environment for their peers, as well as the key difference a single, well-timed conversation can make in a student's life. They also stress that relationship-rich education is particularly important for first-generation college students, who bring significant capacities to college but often face long-standing inequities and barriers to attaining their educational aspirations. Drawing on nearly 400 interviews with students, faculty, and staff at 29 higher education institutions across the country, Relationship-Rich Education provides readers with practical advice on how they can develop and sustain powerful relationship-based learning in their own contexts. Ultimately, the book is an invitation—and a challenge—for faculty, administrators, and student life staff to move relationships from the periphery to the center of undergraduate education.

Download or read book Student Satisfaction Manual written by Lee Harvey and published by Open University Press. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique, clear and comprehensive do-it-yourself manual for all higher education institutions which take seriously the needs of their students, encapsulates a decade of experience in undertaking institution-wide student feedback surveys.

Download or read book Faculty at Work written by Robert T. Blackburn and published by . This book was released on 1995 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Draws together empirical evidence on college and university faculty at work; develops and tests a theoretical framework of faculty motivation to engage in different teaching, research, and service activities; and suggests how administrative practices can be improved so that faculty work lives are enriched and institutions become more productive organizations." -- Resources in Education

Download or read book Student Satisfaction and Learning Outcomes in E learning written by Sean B. Eom and published by IGI Global. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book familiarizes prospective researchers with processes and topics for conducting research in e-learning, addressing Theoretical Frameworks, Empirical Research Methods and Tutorial, Factors Influencing Student Satisfaction and Learning Outcomes, and Other Applications of Theory and Method"--Provided by publisher.

Download or read book Quality in Higher Education written by Ming Cheng and published by Springer. This book was released on 2016-09-27 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many countries now employ national evaluation systems to demonstrate publicly that universities provide a quality education. However, the current processes of quality evaluation are often detached from the practices of teaching and learning. In particular, those who teach and those who learn still have to be won over to such audit processes.This book argues that it is time for the higher education sector to concern itself with the human dimension so as to develop both academic professionalism and students’ commitment to their learning. Based on five completed research projects, which explore academics’ and students’ experiences and their views of quality evaluation, the book argues that developing the intrinsic values of teaching and learning held by academics and students is key to achieving high quality education.In this book, the author critically reviews the four most frequently used terms related to current quality evaluation: ‘fitness for purpose’, ‘value for money’, ‘student satisfaction’ and ‘students-as-customers’, and argues for a motivationally intelligent quality approach, emphasising the moral dimension and the intrinsic values of academics and students. The author also outlines an improved quality evaluation system that encourages and increases academics’ and students’ commitment to teaching and learning.

Download or read book Comparing the Effect of Support on Student Satisfaction in Online and Face to face Universities written by Antoine Despres-Bedward and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Quality and Internationalisation in Higher Education written by OECD and published by OECD Publishing. This book was released on 1999-08-17 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many universities and other higher education providers, internationalisation is becoming an integral aspect of their teaching, research and public service roles. And institutions are increasingly operating in a global market in which quality ...