Download or read book Corporate Self Assessment Handbook For Measuring Business Excellence written by C. Hakes and published by Springer. This book was released on 1995-03-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financial attributes. This text addresses the rapidly growing need for assistance to organizations in their self-application of the measures.

Download or read book The Corporate Self Assessment Handbook written by C. Hakes and published by Springer. This book was released on 1996-03-31 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help European organizations to achieve improvements in competitiveness and effectiveness through the use of international award schemes. Using these measures through regular and systematic self-assessment, it provides guidelines that will enable readers to assess their own orgnaization's performance.

Download or read book The Corporate Self Assessment Handbook written by Chris Hakes and published by . This book was released on 1997 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For all practitioners who seek to use total quality management to improve their organizations effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes Assessing Business Excellence where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. The Malcolm Baldrige National Quality Award and the European Quality Award are just two of the business excellence frameworks described in this book for exploring the link between organizational activities and improved organizational performance. Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. Introduces the major business excellence and total quality frameworks Compares the frameworks and identifies their strengths and limitations Illustrates the practical benefits of self-assessment through case examples

Download or read book Business Excellence Complete Self assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-07-28 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does Business Excellence success mean to the stakeholders? For your Business Excellence project, identify and describe the business environment. is there more than one layer to the business environment? Why are Business Excellence skills important? Are we Assessing Business Excellence and Risk? Where do ideas that reach policy makers and planners as proposals for Business Excellence strengthening and reform actually originate? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Business Excellence assessment. All the tools you need to an in-depth Business Excellence Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business Excellence improvements can be made. In using the questions you will be better able to: - diagnose Business Excellence projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Business Excellence and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Business Excellence Scorecard, you will develop a clear picture of which Business Excellence areas need attention. Included with your purchase of the book is the Business Excellence Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.

Download or read book The Self Assessment Handbook written by Chris Hakes and published by CRC Press. This book was released on 1994-01-01 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financial attributes. This text satisfies the rapidly growing need for assistance to organizations in their self-application of the measures.

Download or read book The Self Assessment Handbook written by C. Hakes and published by Springer. This book was released on 1994-04-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving 'world class' status for your organization requires you to take a close look at your entire operation, your processes and your customers, and to compare yourself with the best. But starting this process can be a daunting prospect. This book describes one of the fastest growing methods used by organizations to measure and achieve a World Class rating. That is the creative, regular and systematic self-application of the measures inherent within internationally acknowledged award processes used to recognize corporate excellence. So what should you measure? .. Ask any European-based expert to assess the well-being of an organization and the chances are that the response will still be based exclusively on the annual accounts. The gamut of financial data - profitability, assets, ratios and the like - will probably constitute the sole gauge of how that organization is doing. But just how accurate a picture of an organization's condition can a purely finance-based analysis give? And perhaps more to the point, can it alone really give a meaningful indication of how that company might fare in the future? The commonly held notion that corporate health and wealth are automatically one and the same leads many organizations to neglect key aspects of their operations. They do so at their peril, for important though financial indicators are, they can mislead. In any case, they are not necessarily relevant to the organization's capacity to adjust to current - and more importantly, future - market conditions.

Download or read book Business Excellence Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-01-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Are there any constraints known that bear on the ability to perform Business Excellence work? How is the team addressing them? Is the Business Excellence organization completing tasks effectively and efficiently? Who will be responsible for documenting the Business Excellence requirements in detail? What business benefits will Business Excellence goals deliver if achieved? How would one define Business Excellence leadership? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Business Excellence investments work better. This Business Excellence All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Business Excellence Self-Assessment. Featuring 723 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business Excellence improvements can be made. In using the questions you will be better able to: - diagnose Business Excellence projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Business Excellence and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Business Excellence Scorecard, you will develop a clear picture of which Business Excellence areas need attention. Your purchase includes access details to the Business Excellence self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Download or read book Measuring Business Excellence written by Gopal K. Kanji and published by Routledge. This book was released on 2012-10-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Download or read book Green Business Process Management written by Jan vom Brocke and published by Springer Science & Business Media. This book was released on 2012-06-15 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: ​ Green Business Process Management – Towards the Sustainable Enterprise" consolidates the global state-of-the-art knowledge about how business processes can be managed and improved in light of sustainability objectives. Business organizations, a dominant part of our society, have always been a major contributor to the degradation of our natural environment, through the resource consumption, greenhouse emissions, and wastage production associated with their business processes. In order to lessen their impact on the natural environment, organizations must design and implement environmentally sustainable business processes. Finding solutions to this organizational design problem is the key challenge of Green Business Process Management. This book- discusses the emerging challenges of designing “green” business processes,- presents tools and methods that organizations can use in order to design and implement environmentally sustainable processes, and- provides insights from cases where organizations successfully engaged in more sustainable business practices. The book is of relevance to both practitioners and academics who are interested in understanding, designing, and implementing “green” business processes. It also constitutes a valuable resource for students and lecturers in the fields of information systems, management, and sustainable development. Preface by Richard T. Watson

Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

Download or read book Total Quality Management and Operational Excellence written by John S. Oakland and published by Routledge. This book was released on 2014-04-24 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.

Download or read book The SAGE Handbook of Corporate Governance written by Thomas Clarke and published by SAGE Publications. This book was released on 2012-01-01 with total page 681 pages. Available in PDF, EPUB and Kindle. Book excerpt: A timely and definitive intellectual map of a key emerging discipline, the SAGE Handbook of Corporate Governance critically overviews the key themes, theoretical controversies, current research and emerging concepts that frame the field. Consisting of original substantive chapters by leading international scholars, and examining corporate governance from an inter-disciplinary basis, the text highlights how critical governance issues are to the formation, growth, financing, structural development, and strategic direction of companies and how corporate governance institutions in turn influence the innovation and development of industrial and economic systems globally. Comprehensive, authoritative and presented in a highly accessible framework, the Handbook is a significant resource to those with an interest in understanding this important emerging field.

Download or read book Total Quality Measurement in the Oil Industry written by J.D. Symonds and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1 Oxford and Webster's dictionaries ,2 give trans-Atlantic agreement in English with a common definition for 'Quality' as 'degree of excellence'. Compared with the many words taken up by other authors' definitions, this is remarkably brief and no doubt unsatisfactory to many people. Yet if 'degree' means a stage in an ascending or descending series, in intensity or in amount, then measurement is by definition explicitly required if terms such as 'quality level', 'good quality', 'high quality' etc. are to have any real meaning. Using measurement is inherent in the methods of all the major writers on the achievement of business improvement through quality. Results from measurements allow improvement by using tools commonly grouped under the heading Statistical Process Control (SPC). Results also form part of the judging criteria of Total Quality Management (TQM) models such as the Malcolm Baldrige National Quality Award in the USA and the more recent European Quality Award. Future revisions of the ISO 9000 series of quality management system standards will specifically require measure ment of defects. However, it is not easy for quality professionals or line managers to find examples of what they should measure and how to do it in their own particular functions in their own particular industries; case st\}dies always seem to refer to others.

Download or read book Integrated Performance Management written by Kurt Verweire and published by SAGE. This book was released on 2004-12-23 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one. The concepts under analysis were developed through intense dialogue with business managers. While maintaining academic rigour, Integrated Performance Management presents ideas that students will find relevant outside of the classroom. Postgraduate and MBA students in a range of areas including strategy, accounting, finance, operations management, marketing, leadership and human resource management will find this book useful.

Download or read book Road Traffic Analysis Theoretical Approaches and Practical Solutions written by Elżbieta Macioszek and published by Springer Nature. This book was released on 2024-02-11 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents many valuable tips for making decisions related to road traffic in transport networks. The knowledge base in practical examples, as well as the decision support systems described in this volume, finds interest among people who face the daily challenge of searching for advanced solutions and practical applications in road traffic engineering. The publication is therefore addressed to local authorities related to the planning and development of development strategies for selected areas with regard to transport (both in the urban and regional dimension) and to representatives of business and industry, as people directly involved in the implementation of traffic engineering solutions. The tips contained in individual sections of the publication allow to look at a given problem in an advanced way and facilitate the selection of the appropriate strategy (among others, in relation to the heuristic approach to assessing the performance efficiency of road intersections in urban environments from the resilience perspective, modeling the distribution of transport pollutants in a naturally ventilated road tunnel, development of a camera-based parking monitoring system with an automatic parking spot identification). In turn, due to a new approach to theoretical models (including, inter alia, problems with the safety of passengers at tram stops or energy-efficient radio platforms for the implementation of nodes of sensor networks), the publication also interests scientists and researchers carrying out research in this area. The publication entitled "Road Traffic Analysis, Theoretical Approaches and Practical Solutions" contains selected papers submitted to and presented at the 19th “Transport Systems. Theory and Practice” Scientific and Technical Conference organized by the Department of Transport Systems, Traffic Engineering and Logistics at the Faculty of Transport and Aviation Engineering at the Silesian University of Technology. The conference took place on September 18–19, 2023, in Katowice (Poland).