Download or read book Corporate Practices Policies Methodologies and Insights in Organizational Management written by Sebastian Kot and published by Springer Nature. This book was released on with total page 1034 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Corporate Practices Policies Methodologies and Insights in Organizational Management written by Sebastian Kot and published by Springer. This book was released on 2024-05-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are delighted to present this compilation of insightful contributions from the Global Conference on Entrepreneurship and Economy in an Era of Uncertainty (EEEU23) hosted by the International Research Center for Higher Education and Business Cooperation in Poland. This book explores the ever-changing field of entrepreneurship in the digital economy, emphasizing the pivotal role of innovation in navigating through today's global disruptions, such as pandemics and regional instabilities that reverberate through economies. In a time where rapid innovation is the linchpin for sustained relevance, companies face the critical imperative of adapting swiftly to the changing tides. This collection sheds light on the reality that organizations, even those with a long-standing market presence and solid managerial frameworks, can only avoid obsolescence if they innovate at the pace demanded by contemporary circumstances. The cautionary tales of once-thriving entities like Eastman Kodak Company, Polaroid Corporation, Xerox, and others serve as poignant reminders of the imperative of agile innovation in today's business environment. The chapters presented within this book offer a thorough exploration of the profound influence of digital innovation on entrepreneurship, coupled with an examination of the pivotal role of strategic organizational management in the sustenance and prosperity of enterprises. As such, this book is an invaluable resource for researchers and professionals seeking to deepen their understanding of the application of innovation and disruptions in entrepreneurship and organizational management. The insights and disclosures encapsulated within these pages will catalyze meaningful dialogue and inspire innovative approaches to pursuing entrepreneurial success amidst a landscape characterized by uncertainty.

Download or read book Organizational Management written by Carolina Machado and published by Springer. This book was released on 2016-03-15 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are increasingly facing continuous and highly complex changes that require more proactive strategies, policies and management practices. Conscious of this reality, this book provides information and debate on principles, strategies, models, techniques, methodologies and applications of organizational management in the field of industry, commerce and services. Organizational Management communicates the latest developments and thinking on the organizational management subject world-wide, and seeks cultural and geographic diversity in studies and uses of organizational management that have a special impact on organizational communications, change processes and work practices. With an emphasis on the way organizations define and develop their management policies and practices in order to acquire more competitive advantages in the global market, this book is crucial to any practitioner or researcher of current organizational management.

Download or read book Strategic Management and International Business Policies for Maintaining Competitive Advantage written by De Moraes, Ailson J. and published by IGI Global. This book was released on 2023-07-17 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: The discontinuation and turbulent nature of business environments make it crucial for organizations to adopt strategic management practices and develop key business policies to be alert to environmental changes. Organizational competitiveness has become the center of strategic management literature as an explanation for organizational success. However, in the past two decades, there has been a shift in the nature of the relationship between business organizations and society, with business organizations increasingly playing a more proactive role in wider societal issues. Strategic Management and International Business Policies for Maintaining Competitive Advantage allows executives to implement the necessary business policies and strategies in order to help the organization maintain a competitive advantage in a global complex environment. By doing this, organizations will be more proactive than reactive in shaping their own futures. This book allows organizations to initiate and influence activities. Covering topics such as ethical business marketing, leadership capabilities, and strategic management, this premier reference source is an excellent resource for business leaders and executives, managers, entrepreneurs, marketers, economists, government officials, students and educators of higher education, librarians, researchers, and academicians.

Download or read book New Approaches to Organization Design written by Dorthe Døjbak Håkonsson and published by Springer Science & Business Media. This book was released on 2009-07-24 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization design is a key feature of management theory and practice. It addresses the challenges of constructing and maintaining effective organizations. Essential to organizational design is the assumption that it can improve organizations. Faced with the ever-accelerating pace of technological change and the restructuring of markets, many firms have been questioning their own organization. This book is the third to emerge from a series of workshops on organization design, featuring new empirical research and theoretical insights. The chapters are organized around four central themes: 1) Towards New Organizational Forms, 2) Dynamics of Adaptation and Change, 3) Theoretical and Practical issues, 4) Fit and Performance. Collectively, the chapters reflect the state of the art of OD as well as provide a further step towards the evolution of this important field of research.

Download or read book Strategy Power and CSR written by Santiago García-Álvarez and published by Emerald Group Publishing. This book was released on 2020-07-24 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s global and complex environment, traditional views towards organizational management are not enough for businesses to thrive. It’s only by bringing together different approaches can management styles develop fast enough to keep pace with the ever-changing big picture.

Download or read book Organizational Management Sustainability in VUCA Contexts written by Perez-Uribe, Rafael and published by IGI Global. This book was released on 2024-03-01 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Management Sustainability in VUCA Contexts is an insightful and comprehensive book that delves into the complex interplay between sustainability and the challenging landscapes of Volatility, Uncertainty, Complexity, and Ambiguity (VUCA). With a focus on bridging the gap between present and future generations, this book navigates the intricate web of economic success, social development, environmental health, and societal stability. Drawing upon a blend of theoretical foundations and practical examples, this book aims to unravel the phenomenon of sustainability in VUCA contexts by analyzing both exemplary and detrimental management practices across public and private sectors. Through a series of meticulously crafted chapters, the authors assess, treat, communicate, monitor, review, and discuss the methods, best practices, and requisite conditions for fostering sustainable organizations. Targeting a diverse audience of academics, policy makers, and entrepreneurs, this book serves as an invaluable resource for academic institutions, students specializing in business disciplines, and organizations in both public and private spheres. Moreover, anyone with a vested interest in contemporary business issues, prospective strategies, organizational sustainability, and economies in VUCA situations will find this book an indispensable guide.

Download or read book Principles and Practices of Management and Organizational Behavior written by Chandrani Singh and published by Taylor & Francis. This book was released on 2024-02-13 with total page 671 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers perspectives, insights, techniques, and approaches for efficient and contemporary management practices in an organization. It provides a comprehensive insight into the traditional and contemporary approaches of organizational behavior and their impact on organizational performance in the global era. Ranging from planning to staffing, and controlling to strategic decision-making, the case studies in the book incorporate relevant modern management models and correlate practices of management from organizational perspectives to allow any organization’s direction and environment to be evaluated with suggested recommendations. This textbook consists of two broad parts. The first deals with management trends and functions ranging from the traditional era to the contemporary world. The second part explores the behavioral trends of organizations across domains to analyze the measures taken for improved productivity and sustainability. Drawing theories from psychology, sociology and economics, this book probes into the interrelation between behavior and holistic management by examining the impact of teamwork, motivation, organizational power, and polity, instituting relevant organizational ethics and strategies to create healthy organizational culture. This book will be useful to students, academicians, management researchers, and industry professionals from the field of general management and organizational behavior. It will also be useful for scholars interested in management studies, behavioural studies, business and development, developmental studies, sociopsychology, management, and business strategies.

Download or read book Resizing the Organization written by Kenneth De Meuse and published by John Wiley & Sons. This book was released on 2003-02-03 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented by the Society for Industrial and Organizational Psychology, this much-needed resource offers a wealth of theoretical information, best business practices, and winning techniques for executives who must guide their companies through the often difficult processes of mergers, acquisitions, downsizings, and other transitions. Written by top experts in the field, Resizing the Organization is a field guide for applying industrial and organizational psychology theories and practices to the management of change strategies.

Download or read book Purpose driven Organizations written by Carlos Rey and published by Springer. This book was released on 2019-06-17 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: A higher purpose is not simply about profit. Symbolising the motivations of our actions and efforts, it reflects something much more aspirational and contributes to our global society. This open access book offers novel solutions to ensure employees support a wider organizational meaning whilst guaranteeing that the company benefits from the employee’s individual sense of purpose. Advocating a shift from previous models and theories, this book contributes to debate and offers insight for both scholars and practitioners. The chapters bring together academic rigour and practical models to help readers distinguish between the fads and influential strategies. Exploring the development of purpose at each level of business, from strategy and leadership to communication, this book avoids theoretical jargon and provides new approaches to building sustainable purpose-driven organizations. This is an Open Access book sponsored by DPMC Spain, UIC Barcelona and Corporate Excellence - Centre for Reputation Leadership

Download or read book The Routledge Companion to Strategic Risk Management written by Torben Andersen and published by Routledge. This book was released on 2015-12-22 with total page 543 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing risk in and across organizations has always been of vital importance, both for individual firms and for the globalized economy more generally. With the global financial crisis, a dramatic lesson was learnt about what happens when risk is underestimated, misinterpreted, or even overlooked. Many possible solutions have been competing for international recognition, yet, there is little empirical evidence to support the purported effectiveness of these regulations and structured control approaches, which leaves the field wide open for further interpretation and conceptual development. This comprehensive book pulls together a team of experts from around the world in a range of key disciplines such as management, economics and accounting, to provide a comprehensive resource detailing everything that needs to be known in this emerging area. With no single text currently available, the book fills a much needed gap in our current understanding of strategic risk management, offering the potential to advance research efforts and enhance our approaches to effective risk management practices. Edited by a globally recognized expert on strategic risk management, this book will be an essential reference for students, researchers, and professionals with an interest in risk management, strategic management and finance.

Download or read book Effective Strategies for Communicating Insights in Business written by Jackson, Ross and published by IGI Global. This book was released on 2021-05-07 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Because insights can be viewed as fragments of knowledge collected through experience and education, they are not easily communicated to organizational leaders. Successful organizational leaders make use of different strategies to effectively communicate insights at various levels and types of organizations, from both academic and perspectives. Synthesizing creative, critical, and existential insights across analytics, communication, and management provides an intersection to address a need for an edited collection of original research in this area. Effective Strategies for Communicating Insights in Business is an essential reference book that provides relevant theoretical frameworks, critical and creative insights, and the latest empirical research findings in communication approaches within organizations. Covering topics that include knowledge transfer, data visualization, and decision making, the book seeks to inspire the understanding of effective strategies for improving organizational performance through improved utilization of insights in different types of work communities, environments, and contexts. The target audience of this book is composed of executives and managers, as well as professionals, academicians, students, and researchers working in the field of analytics, business, communication, and knowledge management across various disciplines, for example, decision science, organizational behavior, political science, communication sciences, administrative sciences, and management.

Download or read book Educational Leadership and Administration Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2016-10-12 with total page 2183 pages. Available in PDF, EPUB and Kindle. Book excerpt: The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. Educational Leadership and Administration: Concepts, Methodologies, Tools, and Applications provides comprehensive research perspectives on the multi-faceted issues of leadership and administration considerations within the education sector. Emphasizing theoretical frameworks, emerging strategic initiatives, and future outlooks, this publication is an ideal reference source for educators, professionals, school administrators, researchers, and practitioners in the field of education.

Download or read book Modern Corporations and Strategies at Work written by Bhabani Shankar Nayak and published by Springer Nature. This book was released on 2022-09-13 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies are integral to growth, expansion and sustainability of modern corporations. The agile strategies are central to overcome challenges of the turbulent times accelerated by risks, pandemics, wars, political instabilities and environmental disasters. This book on ‘Modern Corporations and Strategies at Work’ focuses on different strategies followed by corporations. This book makes critical reading of corporate strategies and evaluates them. This book offers insights into the way corporations develop and implement strategies to face different challenges. This book explores wider world of corporate strategies and their limitations. The future of world economy and international business is shaped by large modern corporations and their rapidly changing business, management and marketing strategies. This book explores the way modern nation states are standing behind the corporations to ensure that their strategies are successful in a world of complex challenges. This book further examines how collaborations between the state and modern corporations are part of the corporate strategy at work today. Further how modern strategies are integral to the start, growth, expansion and sustainability of modern corporations. This book explores operational agilities and organisational abilities of modern corporations to engage with diverse challenges and overcome the crisis. The volatile business environment is creating conditions of instabilities for the market to function effectively and efficiently. Such conditions are weakening all agents and structures operating within international business and world economy. This book argues that there is an urgent need for a profound reshaping of the corporate strategies to deal with a post pandemic society. It is perhaps as far reaching as that the remaking of corporate strategies are in the crossroads today due to its intrinsic profit motives. The remaking of modern corporate strategy comes in the wake of pestilence of a global health crisis; its full impacts are yet to be felt, evaluated and understood. A comprehensive shift in corporate strategy from formulation, implementation and evaluation to remaking is at the heart of this transformations in the working of the corporations and their fundamental ideological apparatus.

Download or read book ChatGPT Google Bard Prompts for Business written by Dave-Julian Brown and published by via tolino media. This book was released on 2023-12-18 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the secrets of effective business management with 'Ultimate Guide to Business Success', using ChatGPT and Google Bard. This book provides over 2000 field-tested templates in the form of prompts for areas such as 'Financial Management', 'Effective Leadership', 'Employee Development', 'Personal Growth' and 'Increasing Productivity'. Ideal for entrepreneurs, executives and anyone looking to improve their business and management skills. Gain valuable insights into 'Small Business Strategies', 'Time Management' and 'Self-Management Techniques'. An indispensable tool for your professional and personal success. In this book you will find: 1. Financial Management: over 100 practical templates for investment calculations, tax planning, budgeting and savings strategies. These templates facilitate financial planning and analysis to help you make informed decisions. 2. Personnel and Resources: A rich selection of templates for company branding, management, hybrid work and international recruitment tasks. These tools help to develop effective people strategies and manage the challenges of modern working environments. 3. Leadership: Detailed templates for general leadership tasks and building trust and respect. These sections are designed to help leaders develop their teams and strengthen organizational culture. 4. Personal Development: a wide range of templates on goal setting, happiness, lifelong learning and mindfulness exercises. These sections are designed for those interested in personal growth and self-improvement. 5. Productivity: innovative templates for goal setting, productivity challenges and time management. These resources are designed to increase efficiency in professional and personal contexts. 6. Small Business: Specialized templates for business administration, general small business management and market research. These sections provide valuable insights and tools for small business owners and start-ups. In this book, each prompt, aligned with AI, has been carefully designed to provide practical and applicable solutions to the complex challenges of modern business. Whether you are a seasoned entrepreneur or an emerging leader, this book is an indispensable tool for your success. Make the most of AI and exploit its full potential.

Download or read book Managing Successful and Ethical Organizational Change written by Belias, Dimitrios and published by IGI Global. This book was released on 2023-10-09 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of rapid economic developments, globalization, and technological advancements, organizations must adapt to thrive in an ever-changing landscape. Managing Successful and Ethical Organizational Change is a comprehensive guide that explores the vital skills and competencies needed to navigate this complex task. Emphasizing the symbiotic relationship between change and innovation, the book highlights their role in driving the formation of new practices crucial for business survival. Taking a systemic perspective, the book delves into the interplay between an organization's openness to change and its ability to implement successful transformations. It examines the internal and external drivers of change, enabling readers to gain a comprehensive understanding of the forces at work. The multifaceted responsibilities of leaders in managing change effectively are explored, including addressing resistance, fostering employee satisfaction, nurturing relationships, recognizing individual contributions, and resolving conflicts within the context of change. Whether for public or private sector executives, students, or educational staff, the book offers invaluable insights, making it an indispensable resource. Its comprehensive analysis, practical proposals, and scholarly approach position it as an essential tool for academics and professionals in the field of organization and business administration.

Download or read book Can Two Rights Make a Wrong written by Sara J. Moulton Reger and published by IBM Press. This book was released on 2006 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is the book for people who never get past page two of a management book--it is as close as the genre comes to being a compulsive page turner. Its main thesis is built on at least three big ideas that are individually persuasive and cumulatively compelling. They naturally fit into an alignment tool that is applied to the range of day-to-day and exceptional challenges all enterprises face, including the Holy Grail of transformational change." --Donald Macrae, general counsel and chief knowledge officer, Department for Environment, Food and Rural Affairs, England "Having been in the business of cultural transformation and alignment for many years, I've carefully looked for a thoughtful strategy and an intentional approach to bringing about healthy and thriving cultures. Can Two Rights Make a Wrong? is simply the best--it is the most thoughtful and practical work I've seen in this growing and critical area. This is a must buy!" --Dr. Ron Jenson, Future Achievement International, international author, speaker, and consulting and executive coach "Can Two Rights Make a Wrong? is a superb account of how to manage the 'soft side' of mergers and acquisitions, but it has great value for managing many other new business practices as well, such as Open Innovation. It provides a powerful, practical method to identify conflicts, develop alignment, and achieve effective coordination between two parties that would be tremendously helpful in a variety of collaborative contexts, such as alliances, research partnerships, or joint ventures. Moulton Reger and her colleagues at IBM should be congratulated for a thoughtful, insightful book." --Henry Chesbrough, professor at University of California Berkeley's Haas School of Business, author of Open Innovation "Numbers are neat and clean. Human beings are often messy and complex. If everyone in your organization knew what to do and when, how, where, and--most importantly--why to do it, how would your organizational culture be defined? The authors of Can Two Rights Make a Wrong? have introduced new ways to proactively address culture and, most importantly, tie it to bottom-line benefits." --James H. Amos, Jr., chairman emeritus, MBE/The UPS Store "This book is a must read for leaders hoping to change their organization's culture as well as those attempting to merge firms with uniquely different cultures. Moulton Reger's insights are grounded in theory and real-world experience. In this unique book, culture change is a complex concept broken down into bite-sized pieces and presented in a way that any leadership team can embrace at its own pace." --Merrill J. Oster, author of Vision Driven Leadership, founder Oster Communications, Inc. "Here at last is a business book that takes culture seriously and isn't intimidated by it. The method described can be used with practically any type of business problem in any industry, and the book does an excellent job of drawing on research and theory while keeping the focus practical. The three elements of Outcome Narratives, Right vs. Right, and Business Practices are significant ideas in their own right--each is a unique insight. All three ideas have been around in various guises for several years, but have not been as well crystallized or as focused on complex business problems as they are in this book. The authors' achievement is extraordinary and goes a long way toward making the juicy idea of culture something to be built on and worked with." --Peter Vaill, professor, Antioch University "The Achilles heel for any major organizational change is that organization's culture. In every change, consultants talk about culture, but few provide specific sequential steps designed to actually do anything about it. This book provides such steps, and provides them in ways that makes sense. 'Makes sense' is the key because the steps provided can be easily adapted to virtually any organization, large or small." --George Falldine, Air Force civil servant, Air Force Materiel Command "Sara Moulton Reger is one of the premier organizational design consultants in the country, and this book reflects her in-depth knowledge of and experience with the subject matter. This book is essential reading for those striving to achieve greater results from ongoing change initiatives. Can Two Rights Make a Wrong? contains a broad range of concepts, examples, and specific steps culled from Moulton Reger's direct experience. Such a complete presentation of strategic and tactical advice makes Can Two Rights Make a Wrong? a mandatory addition to every manager's bookshelf." --Steven Bragg, CPA, author of twenty-eight business books, CFO of Premier Data Services "This is a serious book that gives intelligent guidance to anyone who leads an organization and takes creating and managing culture seriously. The section on Outcome Narratives is the best 'how to' on casting a unifying vision that I have seen. If you're a leader and take your role in creating and managing corporate culture seriously, then you should read this book." --Regi Campbell, principal, Seedsower Investments, author of About my Father's Business "I don't read most 'culture change' books--waste of time. This book is different. Can Two Rights Make a Wrong? combines both soft and hard approaches, with a continuous focus on how-to and results. Buy it. But, more importantly, read it." --Jack Grayson, founder and chairman, American Productivity and Quality Center (APQC) "We used Right vs. Right to help integrate an important acquisition--one that brought many differences we needed to carefully leverage to achieve IBM's business objectives. I found it to be a powerful technique for quickly reconciling strategic views of the business model and different operating preferences. Now, a few months later, we have the business results--and employee satisfaction--to prove Right vs. Right works." --Jim Corgel, general manager, Small and Medium Business Services, IBM "Leaders wouldn't think about doing a major project without a plan and a project manager, but how many consider the cultural implications? This book fills a key void because it clarifies the topic of culture so that it is easier to understand, and includes examples for applying the framework to many types of situations, including business-to-business alliances and crossgeography teams." --Cindy Berger, vice president, American Express "There is no question that the biggest hurdle to achieving a successful merger is culture. Market opportunities may be staggering and synergies may seem perfect, but, without a cultural match, odds are the merged company will struggle. Can Two Rights Make a Wrong? can help you avoid the problems. Even if you are not contemplating a merger, Moulton Reger's deep insight provides an excellent management primer and interesting historical perspective. A worthwhile read." --John R. Patrick, author of Net Attitude, president of Attitude LLC "This is an excellent book that provides a pragmatic approach to identifying and alleviating cultural issues created when two groups of people must work together. Effectively blending business cultures is a key requirement for successful outsourcing, and most companies lack the tools necessary to do this. Companies looking to reduce outsourcing risk should follow IBM's Tangible Culture approach." --Lance Travis, vice president, Outsourcing Strategies, AMR Research "This book will help leaders and cultural-change practitioners take a practical, well-architected approach to creating the culture they need to support their strategies. Thanks, IBM, for sharing what you have learned from your own transformation." --Valerie Norton, vice president, Talent Management and Organizational Effectiveness, Merck & Co., Inc. "Based on IBM's own experience with organizational transformation and mergers, this book belongs on the reading list of any executive contemplating major changes to their business." -- Peter Richerson, professor, University of California Davis -- "Finally, a book that goes beyond just declaring 'it's the culture change' and gets to a real recount of why and how to move on that need. This is a practical approach for senior leaders in large corporations and government to address the most pressing issues in modern business life!" --Kenneth I. Percell, executive director, Warner Robins Air Logistic Center "I like the way the authors move the idea of organization culture from intangible (values) to tangible and practical. They offer that culture can be viewed and changed by examining and discussing what people do. Using the techniques described in Can Two Rights Make a Wrong? will demystify culture clash." --Lynda Aiman-Smith, Ph.D., North Carolina State University "A must read for leaders charged with planning and executing major change initiatives involving a single organization or multiple organizations. The book is original, thoughtful, thorough, and pragmatic. The elements of Can Two Rights Make a Wrong? and their interrelationships that work to drive successful change are particularly beneficial. The authors demonstrate a hands-on grasp of this important subject and the related literature. The material is presented in a concise, easy-to-understand format, with lots of tables, charts, and illustrations to help guide the reader." --Stephen W. Brown, Edward M. Carson chair in services marketing, professor and executive director, Center for Services Leadership, W. P. Carey School of Business, Arizona State University "Many have observed that mergers and acquisitions will fail to achieve their goals without proper attention to human and cultural factors, but few have shown us the way to manage these factors in any meaningful way. This book takes up that challenge and delivers a real solution by identifying business practices as the crucial element of 'culture' that can make or break a merger or acquisition, and by providing a hands-on methodology for managing and aligning differences across cultures." --Marietta Baba, dean of the College of Social Science, professor of Anthropology, Michigan State University "Sara Moulton Reger's application of Business Practices, Right-vs. Right, and Outcome Narratives to business transformation spoke directly to my own business experience. I found the book's comprehensive approach very appealing. It brought together the story of a historic merger; a review of traditional approaches to culture transformation in business organizations; the powerful new techniques of Outcome Narratives, Right vs. Right, and Business Practices Alignment; and useful examples of the way to apply these techniques." --Dwight E. Collins, Ph.D., adjunct professor, Presidio School of Management, sustainable business and supply chain optimization consultant, president, Collins Family Foundation "We know unsuccessful mergers and acquisitions are often the result of underestimating the people and the cultural issues. Derived from experience, here is practical help in improving your chances of being one of the success stories." --David Hope, human resources director, Norwich Union Insurance "This is state-of the-art. This practical approach is extremely useful for anyone involved in integrating two large organizations, especially professional organizations. I found the book Can Two Rights Make a Wrong? fascinating--excellently describing the preparation and process that is required in integrating culturally different organizations." --Fred WI Lachotzki, professor of business policy, Nyenrode University, coauthor of Beyond Control: Managing Strategic Alignment through Corporate Dialogue Nowadays, nearly every business leader recognizes the crucial importance of culture. But, in many organizations, attempts to handle culture issues remain "squishy," unfocused, and unlikely to bring any value or results. Now, IBM's leading experts reveal the way to make culture tangible to everyone involved--and how to effectively deal with a variety of culture challenges. Can Two Rights Make a Wrong? leverages the lessons learned during IBM's $3.5 billion acquisition of PricewaterhouseCoopers Consulting: insight that IBM has crystallized into a powerful methodology for transforming business culture. The authors introduce "Business Practices," an actionable surrogate for "culture" that business people can identify with, gauge, and act upon. Then, one step at a time, you'll learn how to apply IBM's practical culture transformation techniques in your unique environment. You'll discover common patterns that lead to culture clashes so you can resolve or, better yet, prevent them. You'll learn to clarify your expectations so people really "get" it--and do it. You'll gain the way to measure culture change progress in terms everyone can understand and buy into. Whether you're involved with M&As, joint ventures, major transformation, internal restructuring, or any other initiative where culture is important, this book can help you take culture from a worrisome risk to a competitive advantage. Business Practices: the unseen hand that propels action Uncover what makes your organization unique Right vs. Right: What to do when good options conflict Understand and manage the source of culture clash Outcome Narratives: Get to the right place, the right way Clarify your desired future, clear the obstacles, measure progress, and deliver results Successful culture change requires the same discipline you bring to the rest of your business. It demands a strong methodology that helps you clarify your goals and expectations, identify and overcome obstacles, measure progress...and get results. This book delivers that methodology. IBM's powerful, proprietary Tangible Culture approach will help you make culture visible and measurable-- so you can replace "feel good" culture work with focused, actionable plans for change. Use IBM's techniques to surface, understand, and reconcile differences among groups that must work together, so you can launch alliances more successfully...drive more value from acquisitions...enhance cross-silo and global operations...choose the right strategies...and make real transformation happen. Whatever your goals, culture is central to your success. With this book, you can finally address culture--systemically, proactively, and effectively. Leverage IBM's Breakthrough Methodology for Driving Effective Culture Change Drive real culture change, survive the effort, and reap genuine results Overcome culture challenges and risks Successfully execute on M&As, business alliances, transformation and internal restructuring Use downloadable templates to customize IBM's techniques for your environment Learn what IBM learned from its $3.5 billion acquisition of PricewaterhouseCoopers Consulting Foreword xxi Preface xxiii Acknowledgments xxv About the Author xxvii Contributing Authors xxix Section I: The Basics 1 Chapter 1: Introduction--An Overview of Tangible Culture 3 Chapter 2: We Can't Do This the Traditional Way--IBM's Acquisition of PricewaterhouseCoopers Consulting 17 Chapter 3: Traditional Approaches to Culture Transformation--How Others Have Dealt with the Challenge 33 Chapter 4: How to Get to the Right Place the Right Way--Outcome Narratives 49 Chapter 5: The Good Thing That Can Cause Big Trouble--Right vs. Right 67 Chapter 6: The Unseen Hand That Propels Organizational Action--Business Practices 85 Chapter 7: Putting It All Together--The Business Practices Alignment Method 103 Section II: The Application 119 Chapter 8: Mergers and Acquisitions-- Managing the Common Sources of Culture Clash 121 Chapter 9: Alliances--Finding Ways to Leverage Your Collective Capabilities 143 Chapter 10: Major Restructuring--Gaining Sustained Value from Your Reorganization 163 Chapter 11: Major Transformation--Addressing Your Plan's Hidden Barrier 181 Chapter 12: Key Decisions and Everyday Business--Extending Tangible CultureInto the Operational Parts of Your Business 203 Section III: The Projects 225 Chapter 13: The Co-operators--Using Business Practices to Clarify Expectations 227 Chapter 14: Sales Pipeline--Using Right vs. Right to Differentiate Issues 241 Epilogue 251 Appendix: About the Contributors 255 Index 268