Download or read book Conversation Transformation Recognize and Overcome the 6 Most Destructive Communication Patterns written by Ben Benjamin and published by McGraw Hill Professional. This book was released on 2012-02-24 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand

Download or read book Agile Conversations written by Douglas Squirrel and published by IT Revolution. This book was released on 2020-05-12 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

Download or read book More Courageous Conversations About Race written by Glenn E. Singleton and published by Corwin Press. This book was released on 2013 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Since the highly acclaimed Courageous Conversations About Race offered educators a frame work and tools for promoting racial equity, many schools have implemented the Courageous Conversations Protocol. Now ... in a book that's rich with anecdote, Singleton celebrates the successes, outlines the difficulties, and provides specific strategies for moving Courageous Conversations from racial equity theory to practice at every level, from the classroom to the school superintendent's office"--Back cover.

Download or read book Riches in Niches written by Susan A. Friedmann and published by Red Wheel/Weiser. This book was released on 2007-01-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Riches in Niches: How to Make It BIG in a Small Market, Susan explores the multiple factors that separate the experts from the service professionals who may have identicalif not betterskills, but whom no one has ever heard of.

Download or read book Visualising Business Transformation written by Jonathan Whelan and published by Routledge. This book was released on 2020-01-24 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business transformation typically involves a wide range of visualisation techniques, from the templates and diagrams used by managers to make better strategic choices, to the experience maps used by designers to understand customer needs, the technical models used by architects to propose possible solutions, and the pictorial representations used by change managers to engage stakeholder groups in dialogue. Up until now these approaches have always been dealt with in isolation, in the literature as well as in practice. This is surprising, because although they can look very different, and tend to be produced by distinct groups of people, they are all modelling different aspects of the same thing. Visualising Business Transformation draws them together for the first time into a coherent whole, so that readers from any background can expand their repertoire and understand the context and rationale for each technique across the transformation lifecycle. The book will appeal to a broad spectrum of readers involved in change, whether that is by creating change models themselves (strategists, architects, designers, engineers, business analysts, developers, illustrators, graphic facilitators, etc.), interpreting and using them (sponsors, business change managers, portfolio/programme/project managers, communicators, change champions, etc.), or supporting those involved in change indirectly (trainers, coaches, mentors, higher education establishments and professional training facilities).

Download or read book Coaching Conversations written by Linda M. Gross Cheliotes and published by Corwin Press. This book was released on 2018-04-13 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact

Download or read book A System for Analyzing Verbal Interaction SAVI written by Yvonne M. Agazarian and published by . This book was released on 2014-06-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: SAVI (pronounced savvy) is the acronym for the System of Analyzing Verbal Interaction whose development began in 1964. SAVI is an observation system that defines and codes 9 classes of verbal behavior both by the theoretical criteria of approaching or avoiding the problems inherent in communicating and by the focus of the communication: person or topic. Discussion of the system's construction, its core theories, and the research conducted with this instrument are detailed. The system is then applied to data from Group A, Session 3 (A. P. Beck [1970]).

Download or read book Fierce Conversations Revised and Updated written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Download or read book Conversation Friendship and Transformation written by Jennifer Constantine Jackson and published by Taylor & Francis. This book was released on 2016-12-08 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conversation is the central spiritual exercise in philosophical and theological reflection on language and love. Groundbreaking in its interdisciplinary approach, Conversation, Friendship and Transformation invites readers to an exploration of theological reflection on conversation and friendship as transformative ways of knowing self, others and God. Contemporary contributions in the areas of rhetorical theory, friendship studies, and gender collaboration provide a fruitful lens through which conversation as discourse may be understood as a pathway for theological inquiry. Augustine’s De doctrina christiana and Confessions manifest a foundational example of reflection on the nature of language and love in the context of basic questions of Christianity and culture. Two texts from the medieval tradition are brought forth to confirm and develop Augustine’s contributions. The Letters of Heloise and Abelard have received substantial scholarly attention from the work of medievalists, historians and literary critics, but require more intentional theological reflection about the relation between the truths of the Christian faith and the collaborative participation of men and women. Thomas Aquinas’ discussion of oratio in the Summa Theologiae is presented for the first time as a pivotal treatise in this profoundly influential text in the history of Western thought.

Download or read book Sand Talk written by Tyson Yunkaporta and published by HarperCollins. This book was released on 2020-05-12 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: A paradigm-shifting book in the vein of Sapiens that brings a crucial Indigenous perspective to historical and cultural issues of history, education, money, power, and sustainability—and offers a new template for living. As an indigenous person, Tyson Yunkaporta looks at global systems from a unique perspective, one tied to the natural and spiritual world. In considering how contemporary life diverges from the pattern of creation, he raises important questions. How does this affect us? How can we do things differently? In this thoughtful, culturally rich, mind-expanding book, he provides answers. Yunkaporta’s writing process begins with images. Honoring indigenous traditions, he makes carvings of what he wants to say, channeling his thoughts through symbols and diagrams rather than words. He yarns with people, looking for ways to connect images and stories with place and relationship to create a coherent world view, and he uses sand talk, the Aboriginal custom of drawing images on the ground to convey knowledge. In Sand Talk, he provides a new model for our everyday lives. Rich in ideas and inspiration, it explains how lines and symbols and shapes can help us make sense of the world. It’s about how we learn and how we remember. It’s about talking to everyone and listening carefully. It’s about finding different ways to look at things. Most of all it’s about a very special way of thinking, of learning to see from a native perspective, one that is spiritually and physically tied to the earth around us, and how it can save our world. Sand Talk include 22 black-and-white illustrations that add depth to the text.

Download or read book Evocative Coaching written by Bob Tschannen-Moran and published by John Wiley & Sons. This book was released on 2010-06-18 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a dynamic dance, the model is choreographed in four steps ? Story, Empathy, Inquiry, Design ? which are each laid out in its own chapter with powerful illustrative materials and end-of-chapter discussion questions to prompt further reflection. Bringing together the best research and wisdom in educational leadership and professional coaching, authors Bob and Megan Tschannen-Moran have developed a simple yet profound way of facilitating new conversations in schools through Story Listening, Expressing Empathy, Appreciative Inquiry, and Design Thinking. It?s an iterative process that moves beyond old ways of thinking, doing, and being. It?s an inspirational process that reinvigorates the passion for making schools better, one conversation at a time. This happens when coaches: give teachers our full, undivided attention; accept and meet teachers where they are right now, without making them wrong; ask and trust teachers to take charge of their own learning and growth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their own experiences; harness the strengths teachers have to meet challenges and overcome obstacles; reframe difficulties and challenges as opportunities to learn and grow; invite teachers to discover possibilities and find answers for themselves; dialogue with teachers regarding their higher purpose for teaching; uncover teachers? natural impulse to engage with colleagues and students; assist teachers to draw up a personal blueprint for professional mastery; support teachers in brainstorming and trying new ways of doing things; maintain an upbeat, energetic, and positive attitude at all times; collaborate with teachers to design and conduct appropriate learning experiments; enable teachers to build supportive environments and teams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would do alone. Each chapter provides a research-based theory to support the strategies presented, and includes specific suggestions and anecdotes. The Evocative Coaching model makes coaching enjoyable by getting people to focus on what they do best, and it invites larger, more integral conversations so that people talk about their work in the context of other things they care about. Resting on strong, evidence-based practices, the Evocative Coaching model offers educators the help they need to meet the challenges of increased accountability and expectations. This model can also be used effectively by coaches and leaders in other organizational contexts. Table of Contents: Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective Coach To learn more about Evocative Coaching and to sign up for the Evocative Coach Training Program, visit www.SchoolTransformation.com.

Download or read book Conversation written by Theodore Zeldin and published by Hidden Spring. This book was released on 2000 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approaches the subject of conversation in a sophisticated, thought-provoking manner, explaining what kind of talk charmed and excited people in the past, why conversation is different today and what it could be like in the future.

Download or read book The Transformation Myth written by Gerald C. Kane and published by MIT Press. This book was released on 2021-09-28 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this business bestseller, how companies can adapt in an era of continuous disruption: a guide to responding to such acute crises as COVID-19. Gold Medalist in Business Disruption/Reinvention. When COVID-19 hit, businesses had to respond almost instantaneously--shifting employees to remote work, repairing broken supply chains, keeping pace with dramatically fluctuating customer demand. They were forced to adapt to a confluence of multiple disruptions inextricably linked to a longer-term, ongoing digital disruption. This book shows that companies that use disruption as an opportunity for innovation emerge from it stronger. Companies that merely attempt to "weather the storm" until things go back to normal (or the next normal), on the other hand, miss an opportunity to thrive. The authors, all experts on business and technology strategy, show that transformation is not a one-and-done event, but a continuous process of adapting to a volatile and uncertain environment. Drawing on five years of research into digital disruption--including a series of interviews with business leaders conducted during the COVID-19 crisis--they offer a framework for understanding disruption and tools for navigating it. They outline the leadership traits, business principles, technological infrastructure, and organizational building blocks essential for adapting to disruption, with examples from real-world organizations. Technology, they remind readers, is not an end in itself, but enables the capabilities essential for surviving an uncertain future: nimbleness, scalability, stability, and optionality.

Download or read book Speak Like a CEO Secrets for Commanding Attention and Getting Results written by Suzanne Bates and published by McGraw Hill Professional. This book was released on 2005-04-21 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: An award-winning news anchor presents methods for better communication in any business environment During her 20 years in broadcasting, award-winning news anchor Suzanne Bates conducted more than 10,000 interviews, during which she witnessed business leaders, politicians, and celebrities at their best and worst. Now a top CEO communication coach, Bates is renowned for her uncanny ability to transform even the shyest oratorical mouse into a public-speaking lion. In Speak Like a CEO, Bates: Reveals the secrets for communicating in any situation Describes simple techniques for acing speeches, presentations, media interviews, Q&A sessions, business meetings, and more Outlines self-improvement plans that can easily be customized to your needs Shares secrets from top leaders, including Mario Cuomo's technique for overcoming stage fright and Colin Powell's secret for projecting authenticity

Download or read book Healing written by Sister Dang Nghiem and published by Parallax Press. This book was released on 2006-10-09 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This extraordinary story takes the reader from the rice fields of Vietnam to the peaceful surrounding of Thich Nhat Hanh’s monastery in Plum Village where Sister Dang Nghiem took refuge. There she gained a deep understanding of the Buddhist teachings of mindfulness forged in the fire of her own life experience. Ordained as a nun by Thich Nhat Hanh, who gave her the name "Dang Nghiem," (adornment with nondiscrimination) Healing shows how the insights gained by her personal experiences now enable Sister Dang Nghiem to become a support and resource for others. With humor, insight, and an irrepressible sense of joy, Sister Dang Nghiem story demonstrates how one woman’s unique path can provide clarity and guidance for everyone. Foreword by Thich Nhat Hanh

Download or read book The Power of the Zip written by Jill Kamp Melton and published by . This book was released on 2012-12-01 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Power of the Zip is a manual to help anyone figure out how to speak and how to listen more effectively. With assessments and step by step guidelines to help people recognize what they are doing and reframe bad habits into "language leverage," The Power of the Zip will make people more successful in their professional and personal lives. Thirty-four powers of effective communication are explained and made easy: The Power of Listening, The Power of the Zip, The Power of Setting Context, The Power of Vocal Tone, The Power of the Question, The Power of Taking In, The Power of Silence, The Power of Caring, The Power of Being Real, The Power of Arresting, Compelling Language, The Power of Breathing, The Power of the Smile, The Power of Connection and many others will help people see themselves as others see them. If you are not fulfilled in your life and your work, this book is for you.

Download or read book We Are Having This Conversation Now written by Alexandra Juhasz and published by Duke University Press. This book was released on 2022-08-08 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: We Are Having This Conversation Now offers a history, present, and future of AIDS through thirteen short conversations between Alexandra Juhasz and Theodore Kerr, scholars deeply embedded in HIV responses. They establish multiple timelines of the epidemic, offering six foundational periodizations of AIDS culture, tracing how attention to the crisis has waxed and waned from the 1980s to the present. They begin the book with a 1990 educational video produced by a Black health collective, using it to consider organizing intersectionally, theories of videotape, empowerment movements, and memorialization. This video is one of many powerful yet overlooked objects that the pair focus on through conversation to understand HIV across time. Along the way, they share their own artwork, activism, and stories of the epidemic. Their conversations illuminate the vital role personal experience, community, cultural production, and connection play in the creation of AIDS-related knowledge, archives, and social change. Throughout, Juhasz and Kerr invite readers to reflect and find ways to engage in their own AIDS-related culture and conversation.