Download or read book Contracting for Public Services written by Carsten Greve and published by Routledge. This book was released on 2007-09-12 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.
Download or read book Contracting Out Welfare to Work in the USA written by Dan Finn and published by . This book was released on 2007 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: "There has been no comprehensive evaluation of the impacts of contracting out welfare to work in the USA. This literature review explores survey and case study evidence published by various policy institutes and academics and from the reports of various audit, oversight and regulatory authorities. A number of key lessons can be drawn from this research regarding contracting out welfare to work provision."--DWP website.
Download or read book Contracting out Welfare Services written by Siobhan O'Sullivan and published by John Wiley & Sons. This book was released on 2015-02-23 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contracting-out Welfare Services focuses on the design and overhaul of welfare-to-work systems around the world in the light of the radical re-design of the welfare system; internationally based authors utilise a national/program case study, considering employment services policy and activation practices. International contributors bring a global comparative perspective to the subject Contributors are all experts in their field, who also draw on a much longer intellectual legacy Uses employment services as a case study to advance understanding in relation to a host of broader principles and concepts Each paper included within the text uses a national/program case study, and each considers employment services policy in general, and activation practices in particular
Download or read book Management and administration of contracted employment programmes written by Great Britain: Parliament: House of Commons: Work and Pensions Committee and published by The Stationery Office. This book was released on 2010-03-18 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines contracted employment programmes and focuses in particular on the prevention of fraud, the treatment of subcontractors, and ensuring fair treatment of customers. The Committee found that levels of detected fraud in contracted employment programmes are low, but feels that there is no room for complacency; the frauds uncovered to date have highlighted the existence of weaknesses in the system which could be exploited. Processes for the detection of fraud must be rigorous and robust. In addition, the financial penalties for providers who have fraud in their organisation are not severe enough. The report calls for customer rights to be given a much higher priority, and for a universal, monitored, and enforceable customer charter to be introduced. It also calls on the Department to carry out a "Customer Survey" of customers of contracted employment programmes to enable standards of customer service to be compared between providers and with Jobcentre Plus. The quality of provision to vulnerable groups, particularly those with disabilities, is another area of concern as providers are having to work with customers with more severe barriers than they had anticipated. The Report examines several examples of potential mistreatment of sub-contractors including allegations of the operation of a cartel, and notes that while it does not know how widespread unfair treatment of subcontractors is, neither does the Department.
Download or read book Welfare Reform in California written by Jacob Alex Klerman and published by RAND Corporation. This book was released on 2001 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report describes the implementation of California's Work Opportunity and Responsibility to Kids (CalWORKs) program in its first two years. According to the CalWORKs welfare-to-work model, immediately following the approval of the aid application, nearly all recipients search for jobs in the context of Job Clubs. For those who do not find employment through job search, an intensive assessment and a sequence of activities follow, to identify and overcome barriers to employment. Implementation in most counties is proceeding more slowly than some observers had hoped, but about as fast as could realistically be expected. County welfare districts (CWDs) face the dual challenge of expanding their capacity to deal with the new, higher, steady-state workload that CalWORKs entails and handling the much larger one-time surge of old cases as they move through the system. Providing mandated support services--child care and transportation; education and training; and treatment for alcohol and substance abuse, mental health, and domestic abuse--has been a challenge for most CWDs. To cope with this expanded workload, they have made different capacity-building decisions. The slow pace of movement through the system is worrisome, however, given the five-year lifetime limit that aid recipients face. Finally, those who have found jobs often do not earn enough to move them completely off aid and toward self-sufficiency. Additional post-employment services appear to be needed.. (MP)
Download or read book Improving Public Services written by Douglas J. Besharov and published by Oxford University Press. This book was released on 2016-12-21 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for reasons of history, politics, and inertia. Improving Public Services spotlights recent advances in the theory and practice of performance measurement with potential to bridge the divide. As the text's essays, case studies, and comparative analyses demonstrate, many of the challenges to outcome-based performance measurement are similar across national and cultural boundaries. And many of these challenges are amenable to solutions drawn from program evaluation, especially program theory as captured in logic models. Key issues addressed include designing and implementing high-performance contracts, using administrative data to measure performance and evaluate program effectiveness, minimizing the unintended consequences of performance-based incentive schemes, measuring qualities of governance as well as service delivery, and fitting performance systems to different institutional settings. The authors offer insights relevant to charitable organizations, private service providers, international bodies, municipalities, states, and national governments in developed, developing, and transitional countries. As the global debate over performance management rages on, this volume points to promising directions for future research and practice at the intersection of program evaluation and outcome-based public management.
Download or read book The Welfare Marketplace written by Mary Bryna Sanger and published by Rowman & Littlefield. This book was released on 2004-05-13 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This provocative report examines the trend toward competitive contracting of government functions. By focusing on four jurisdictions that hired private firms to handle welfare-to-work services, The Welfare Marketplace reveals the ways in which increased contracting with the private and nonprofit sectors is changing the role and capacity of government, threatening accountability and responsiveness to groups with special needs. Encouraging improved performance through market mechanisms creates particular challenges for the nonprofits who must balance their missions with the bottom line. The organization of service delivery to welfare clients has undergone significant restructuring as a result of the 1996 Welfare Reform Act, which encouraged states to contract with outside companies and for the first time allowed them to determine eligibility for welfare benefits. Seeking to assess the impact of this development, M. Bryna Sanger studied the competitive contract environment in San Diego, Milwaukee, New York, and Houston. Interviewing contracters, public officials, opinion leaders, and researchers revealed the comparative advantages of a variety of key players in the multi-sector service industry. Sanger's conclusions paint a complex picture of how competitive contracting arrangements have changed the ways vendors and government agencies serve their clients. While performance and innovation have improved in some cases, all the players are finding that adequate accountability and contract monitoring are more difficult and expensive than anticipated. Both for profits and nonprofits are quickly draining talent and capacity as they compete for experienced executives from government and from each other. Sanger argues that competitive contracting is here to stay, but it will require more—not less—government management and oversight. She urges scholars and practitioners to develop a more nuanced and sophisticated set of expectations about the costs and
Download or read book Clearinghouse Review written by and published by . This book was released on 2009 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Service Contract Act written by United States and published by . This book was released on 1998 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Organizational and Structural Dilemmas in Nonprofit Human Service Organizations written by Hillel Schmid and published by Routledge. This book was released on 2013-01-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your organization’s performance for the well-being of your clients! Organizational and Structural Dilemmas in Nonprofit Human Service Organizations explores the common pitfalls that plague nonprofit human service organizations and cause them to fail in their missions. In this book, leading scholars analyze and evaluate the inherent difficulties that impede effectiveness in these organizations. With this wide-ranging body of knowledge, research findings, and information, you will be able to identify key areas in your organization that may become troublesome at a later date and prevent them from deteriorating. This valuable tool also includes advice and suggestions for repairing detrimental situations that have already occurred or are taking place. The book supplies solutions for repairing or preventing any permanent damage to your organization’s structure, value, or reputation. Organizational and Structural Dilemmas in Nonprofit Human Service Organizations will help you set successful long-term strategies for your organization, despite changes in laws, programs, and public sentiment. With this book, you will learn more about: the changing identity of federated community service organizations the role of congregations as social service providers volunteer and paid staff relations the implications of welfare-to-work programs the cycles of public sentiment as expressed through the media the issue of nonprofit executive misbehavior the preferences of social work graduates for employment in various sectors of the welfare economy such as for-profit as opposed to nonprofit the differences between for-profit and nonprofit organizations
Download or read book Oversight Hearings on the Service Contract Act written by United States. Congress. House. Committee on Education and Labor. Subcommittee on Labor-Management Relations and published by . This book was released on 1982 with total page 890 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Regulations Part 4 Labor Standards for Federal Service Contracts written by United States. Employment Standards Administration. Wage and Hour Division and published by . This book was released on 1978 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book McNamara O Hara Service Contract Act written by and published by . This book was released on 1995 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Library of Congress Subject Headings written by Library of Congress and published by . This book was released on 1992 with total page 1346 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Library of Congress Subject Headings written by Library of Congress. Office for Subject Cataloging Policy and published by . This book was released on 1992 with total page 1352 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Oversight of the Family Support Act of 1988 written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Human Resources and published by . This book was released on 1989 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Contract with America welfare Reform written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Human Resources and published by . This book was released on 1996 with total page 946 pages. Available in PDF, EPUB and Kindle. Book excerpt:
