Download or read book Contemporary IT Service Delivery in Enterprise written by Prafull Verma and published by Service Integration. This book was released on 2019-06-07 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the "service provider" organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.
Download or read book Enterprise Information Systems Contemporary Trends And Issues written by David L Olson and published by World Scientific Publishing Company. This book was released on 2009-10-28 with total page 604 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. It describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading. Enhanced with pedagogical features, the book can be read by graduate and undergraduate students, as well as senior management and executives involved in the study and evaluation of EIS.
Download or read book Enterprise Service Computing written by Robin G. Qui and published by IGI Global. This book was released on 2007-01-01 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on providing readers a comprehensive understanding of the development cycle of enterprise service computing. Covered topics range from concept development, system design, modeling, and development technologies, to final deployment. Both theoretical research results and practical applications are provided"--Provided by publisher.
Download or read book E Manufacturing and E Service Strategies in Contemporary Organizations written by Gwangwava, Norman and published by IGI Global. This book was released on 2018-04-06 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it also increases the overall success of businesses. E-Manufacturing and E-Service Strategies in Contemporary Organizations is a critical scholarly resource that explores the advances in cloud-based solutions in the service and manufacturing realms of corporations and promotes communication between customers and service providers and manufacturers. Featuring coverage on a wide range of topics including smart manufacturing, internet banking, database system adoption, this book is geared towards researchers, professionals, managers, and academicians seeking current and relevant research on the improvement of cloud-based systems for manufacturing and service.
Download or read book NetCentric and Client Server Computing written by Anderson Consulting and published by CRC Press. This book was released on 1998-12-18 with total page 984 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Federal Express's package tracking Website, to Amazon.com, netcentric computing has been evolving, slowly-but-surely, one solution at a time, since the early 1990s. Over the past year or so, the trickle has grown into a torrent of netcentric innovations of wider and wider scope, developed in companies around the globe. Now, a new enterprise computing paradigm has sprung into being. Until now, there has been no comprehensive netcentric model, clearly defined netcentric system architecture, or established set of guiding principles to help you gear up for this next stage in the evolution of enterprise computing. written by the experts at Andersen Consulting, Netcentric and Client/Server Computing: A Practical Guide, offers you this and more. Of course, a book can never take the place of experts who wrote it, but this revised, updated, and expanded edition of Andersen Consulting's noted guide is an important first step in acquiring the knowledge and skills you need to bring netcentric capabilities into your organization. You'll learn from 13 acknowledged world experts what netcentric computing is, how it works, and how you can use it to provide your organization with an unstoppable competitive edge. Based upon their experiences with mission-critical netcentric implementations at 100 of the most successful business organizations on the planet, these experts explain how netcentric computing can help you enable new business capabilities. Using dozens of fascinating case examples, they show you how to seamlessly integrate computing, communications, and knowledge resources in order to forge solid links among your company's employees, units, customers, suppliers, and partners, regardless of time, location, device, or content. And, they provide priceless advice and guidance on how to exploit the endless array of possibilities provided by netcentric computing to develop exciting new customer services, identify new markets, cut costs, engineer internal processes for improved business performance, and more. Netcentric and Client/Server Computing is divided into four, self-contained sections for ease of reference. Section I introduces you to basic netcentric principles and concepts, provides an overview of state-of-the-art in netcentric computing models, and develops a solid business case for netcentric computing. Section II acquaints you with the various technologies involved and describes a comprehensive netcentric architecture. Section III is devoted to crucial analysis, design, and implementation issues, including design specifics for architectures, applications, and networks; rollout strategies; and ongoing management of distributed operations. Section IV explores emerging technologies and their likely impact on the future of netcentric computing.
Download or read book Contemporary Issues in Global Business written by Dr. B. Sowmya Satish and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leveraging AI and Emotional Intelligence in Contemporary Business Organizations written by Sharma, Dipanker and published by IGI Global. This book was released on 2023-12-18 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.
Download or read book The Making of the State Enterprise System in Modern China written by Morris L. BIAN and published by Harvard University Press. This book was released on 2009-06-30 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: When, how, and why did the state enterprise system of modern China take shape? The conventional argument is that China borrowed its economic system and development strategy wholesale from the Soviet Union in the 1950s. In an important new interpretation, Bian shows instead that the basic institutional arrangement of state-owned enterprise--bureaucratic governance, management and incentive mechanisms, and the provision of social services and welfare--developed in China during the war years 1937-1945.
Download or read book Enterprise SOA written by Dirk Krafzig and published by Prentice Hall Professional. This book was released on 2005 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to apply the significant promise of SOA to overcome the formidable challenges of distributed enterprise development.
Download or read book Enterprise Information Systems and the Digitalization of Business Functions written by Tavana, Madjid and published by IGI Global. This book was released on 2017-02-07 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it increases the overall success of businesses. Enterprise Information Systems and the Digitalization of Business Functions is a key resource on the latest advances and research for a digital agenda in the business world. Highlighting multidisciplinary studies on data modeling, information systems, and customer relationship management, this publication is an ideal reference source for professionals, researchers, managers, consultants, and university students interested in emerging developments for business process management.
Download or read book Enterprise Information Systems Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2010-09-30 with total page 2042 pages. Available in PDF, EPUB and Kindle. Book excerpt: This three-volume collection, titled Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, provides a complete assessment of the latest developments in enterprise information systems research, including development, design, and emerging methodologies. Experts in the field cover all aspects of enterprise resource planning (ERP), e-commerce, and organizational, social and technological implications of enterprise information systems.
Download or read book Adaptive Cloud Enterprise Architecture written by Asif Qumar Gill and published by World Scientific. This book was released on 2015-06-08 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive and novel adaptive enterprise service systems approach to adapting, defining, operating, managing and supporting (ADOMS) the adaptive cloud enterprise architecture. The adaptive cloud enterprise architecture provides a platform for creating the service-centric agile enterprise. This book is intended for enterprise strategists, enterprise architects, domain architects, solution architects, researchers, and anyone who has an interest in the enterprise architecture and cloud computing disciplines.
Download or read book Shared Services and Outsourcing A Contemporary Outlook written by Julia Kotlarsky and published by Springer. This book was released on 2016-09-27 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Isère, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.
Download or read book Data as a Service written by Pushpak Sarkar and published by John Wiley & Sons. This book was released on 2015-07-31 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data as a Service shows how organizations can leverage “data as a service” by providing real-life case studies on the various and innovative architectures and related patterns Comprehensive approach to introducing data as a service in any organization A reusable and flexible SOA based architecture framework Roadmap to introduce ‘big data as a service’ for potential clients Presents a thorough description of each component in the DaaS reference architecture so readers can implement solutions
Download or read book Business Technologies in Contemporary Organizations Adoption Assimilation and Institutionalization written by Haider, Abrar and published by IGI Global. This book was released on 2014-10-31 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: As two areas of study that thrive on change and innovation, the combination of electronic resources and corporation management presents many challenges to researchers and professionals as information is discovered and applied to existing practices. Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization investigates the reciprocal relationship between information systems and corporations in order to understand and assess the benefits of this partnership as technology continues to progress. This publication is an essential reference source for researchers, practitioners, and students interested in the practical and theoretical implementation of information systems and electronic resources in corporations and firms.
Download or read book Green Technology Applications for Enterprise and Academic Innovation written by Ariwa, Ezendu and published by IGI Global. This book was released on 2014-02-28 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the age of corporate responsibility, green technology and sustainability continue to grip the consciousness of business and academic institutions. However, development of appropriate business-driven green applications requires an awareness of best practices of the green agenda. Green Technology Applications for Enterprise and Academic Innovation addresses the importance of green technology and sustainability for technology, enterprise, and academic innovation in energy management, renewable energy, and carbon reduction strategies. This book acts as the bridge for practitioners, academia, businesses, industrialists, governmental executives, and students seeking research in this emerging area.
Download or read book Customer Service Management in Africa written by Robert Hinson and published by CRC Press. This book was released on 2020-05-07 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear: Today’s consumers are no longer ‘passive audiences’ but ‘active players’ that engage with businesses at each stage of product or service design and delivery systems. Consumer demands and expectations are also increasingly being dictated by changing personal preferences, enhanced access to information and expanding digital reality. The customer service principles – strategic and operational – advocated by these authors are universal, but particularly compelling as they apply to Africa’s unique and dynamic operating environment. In recognition of the importance of excellent customer service, this comprehensive and well-timed book provides an essential guide on the increasing role of the customer to business success. This book discusses the management and delivery of customer service under seven broad themes: Customer Service as Shared Value, Customer Service Strategy, Customer Service Systems, Customer Service Style, Customer Service Culture, Customer Service Skills and Customer Experience – Advancing Customer Service in Africa. Central questions posed and addressed include: What is the new definition of customer service management? How should organisations position themselves to create value for customers and stakeholders? How should employees project themselves to align with customer service promises made by their organisations? Overall, this book provides strategic and operational insights into effective customer service management in Africa. The customer service management concepts, roles and practices outlined, particularly as they apply to the African context, make it an important addition to scholars’ or practitioners’ reference works.
