Download or read book Conflict Resolution for Managers and Leaders Participants Workbook written by CDR Associates and published by John Wiley & Sons. This book was released on 2007-07-16 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: CDR Associates’ training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. Conflict Resolution for Managers and Leaders offers you a proven program that will help you learn the key concepts and skills in conflict management, negotiation, and dispute resolution. The Participant’s Workbook is designed to make you a better leader and manager by equipping you to address conflict with confidence. Conflict Resolution for Managers and Leaders is filled with information and interactive exercises to help you develop practical skills in a fun and engaging manner. This workbook contains the information you need to participate in the CDR training program. Although the comprehensive program consists of eight modules, your trainer may customize the session by using select modules.
Download or read book Conflict Resolution for Managers and Leaders written by and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Conflict Management Leader s Guide written by Paul Gerhardt and published by Lulu.com. This book was released on 2019-09-04 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the best book on conflict management available! Based upon the latest research, this is perhaps the greatest tool ever developed to help leaders and employees of all-levels develop the best conflict management skills. Scholars agree that managing conflict can be a healthy way of illuminated new ideas and helping team members work better together to bring more efficiency creativity and effectiveness to the workplace. Just like leadership, conflict management is a skill anybody can acquire through both training program and experiences. Training program has the advantage of being able to address specific needs or circumstances in accordance to recognized potential problems in organizational life. This workbook breaks down key concepts in plain easy-to-read and easy-to-follow lessons to help you grow your leadership skills. Read the short lessons, reflect, and then build your skills by doing the short writing assignments at your own convenience.
Download or read book The Conflict Resolution Training Program written by Prudence B. Kestner and published by Jossey-Bass. This book was released on 2002-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.
Download or read book The Conflict Resolution Training Program Set includes Leader s Manual and Participant s Workbook written by Prudence B. Kestner and published by Jossey-Bass. This book was released on 2002-01-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two book training package includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. The authors introduce a hands-on method of learning and teaching organizational conflict resolution through the use of exercises, quizzes, surveys, games, role plays, and other interactive techniques that can be used by anyone engaged in teaching or practicing conflict resolution. All of these exercises have been developed and applied in the real world.
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Download or read book Conflict Management and Leadership Development Using Mediation written by Nance T Algert and published by IAP. This book was released on 2021-01-01 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts.
Download or read book The Conflict Resolution Training Program written by Prudence B. Kestner and published by Jossey-Bass. This book was released on 2002 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This training package presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. The authors introduce a hands-on method of learning and teaching organizational conflict resolution through the use of exercises, quizzes, surveys, games, role plays, and other interactive techniques that can be used by anyone engaged in teaching or practicing conflict resolution. All of these exercises have been developed and applied in the real world.
Download or read book Conflict Resolution for Managers and Leaders written by and published by . This book was released on 2007 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book 50 Activities for Conflict Resolution written by Jonamay Lambert and published by Human Resource Development. This book was released on 1999 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of twenty-five individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. All of the activities and assessments are reproducible and include participant materials and notes for the instructor Selected Contents Part One: Group Workshop Activities: Two Responses to Conflict: Fight or Flight; How Can We Both Win? A Quick Demonstration; Individual Conflict Styles: A Zoological Approach; Approaches to Conflict: Role Play Demonstration; When Conflict Creates Stress, Don't Just Stand There...; Introduction to Listening: A Self Inventory; Red Flags; Benefits and Barriers: Exploring Third Party Intervention; Mismatched? Are You Reading the Non-Verbal Cues?; Constructive or Destructive Conflict: Lessons to be Learned; Gaining a Different Perspective; Assumptions: Who Needs 'Em?; Portrait of a Peacemaker; What Kind of Question is That?; Third-Party Mediation; Formulating Clear Agreements Part Two: Individualized Exercises and Assessments: Self-Assessment in Dealing with Differences; Analyzing A Conflict: Is It Worth Getting Into?; In the Heat of the Moment; How to Deal with Hot Buttons; Resolving a Conflict through Planning; Mediation: Test Your Knowledge; First Thoughts About Others: Perception IQ Quiz; Uncovering the Hidden Agenda; Your Turn: A Non-Judgmental Exercise; Supportive Listening: What's Your Score?; Escalate vs. Acknowledge: The Choice is Yours; Eight Different Points of View
Download or read book The Five Dysfunctions of a Team written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2012-04-24 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the best-selling leadership fable, The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore the pitfalls that are side-tracking their team. Beginning with a 38-item team assessment, the workbook guides participants through The Five Dysfunctions of a Team. Targeted toward managers and team-leaders, this workshop is perfect for off-sites and retreats, a series of team development meetings, and as an excellent team development tool.
Download or read book The Manager s Conflict Resolution Handbook written by David Cottrell and published by . This book was released on 2008 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Anger and Conflict Management written by Gerry Dunne and published by Personhood Press. This book was released on 2003-11 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: A trainer/facilitator's guide to be used in conjunction with the author's Anger and conflict management : personal handbook.
Download or read book Working with Conflict Mediation Skills for Leaders and Managers written by Ken Smith and published by . This book was released on 2006 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leadership for All Seasons written by Rick Durham and published by CreateSpace. This book was released on 2015-05-04 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are the LessonsGroup. The focus of the LessonsGroup is how "best practices" and "strong results" can sustain "high performance." This is the PARTICIPANT GUIDE, Leadership for All Seasons: Conflict. Highlights:* This is a three-to-four hour workshop designed for current or future leaders, managers, and supervisors. * The Leader's Guide uses state-of-the-art design and layout making it easier to prepare and deliver this workshop.* The workshop does not require videotapes.* Both the Leader Guide and Participant Guide are priced at approximately one-half the price of the large training firms.Description:In any business or any group of people, conflicts occur. Good people disagree, so conflicts are unavoidable. Some leaders see conflict as useful, because it keeps people on their toes. They think conflict sometimes leads to useful improvements. However, most leaders believe that the negative effects of clashes between team members far outweigh any positive advantages. Because conflicts happen, you need to know how to deal with them. It is never pleasant, yet it is always important.Conflict is a major source of stress. It also works against cooperation, which is so important to effective work teams. Conflict destroys morale. Most importantly, conflict can consume enormous amounts of time and energy. People concentrate on the disagreement instead of productive work.Dealing with employee conflicts is a basic skill that leaders need. Without effective conflict resolution, you can't build effective work teams. As soon as a conflict is recognized, it should be faced head-on. The faster the conflict is resolved, the faster the work environment will improve. Resolving conflict is not easy. You need to find a way to reach agreement that is fair and acceptable to all parties concerned. You need to be a negotiator, not a referee.Outline:* Objectives* The Word "Conflict"* Levels of Conflict* Conflict Checklist* Conflict Assessment* Strategies for Addressing Conflict* Conflict Matrix* Laws of Conflict* Factors that Increases the Potential for Conflict* What Would You Do?* Key Steps* Describe Your Own Situation* Skills PracticeObjectives* Learn leadership skills that will help you to identify and correct employee conflict.* Determine your role in helping others to reduce conflict.* Identify and analyze situations where you can apply this newly learned leadership skill.Please feel free to produce your own PowerPoint slides or order a copy from www.lessonsgroup.com.
Download or read book Conflict Management and Dialogue in Higher Education written by Nancy T. Watson and published by IAP. This book was released on 2017-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.
