Download or read book Configuration Management Metrics written by Frank B. Watts and published by William Andrew. This book was released on 2009-08-26 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Configuration Management Metrics: Product Lifecycle and Engineering Documentation Control Process Measurement and Improvement provides a comprehensive discussion of measurements for configuration management/product lifecycle processes. Each chapter outlines one of the most important measures of merit – the need for written policy and procedures. The best of the best practices as to the optimum standards are listed with an opportunity for the reader to check off those that their company has and those they do not. The book first defines the concept of configuration management (CM) and explains its importance. It then discusses the important metrics in the major CM and related processes. These include: new item release; order entry/fulfillment; request for change; bill of material change cost; and field change. Ancillary processes which may or may not be thought of as part of these major processes are also addressed, including deviations, service parts, publications and field failure reporting. - Provides detailed guidance on developing and implementing measurement systems and reports - Demonstrates methods of graphing and charting data, with benchmarks - A practical resource for the development of Engineering Documentation Control processes - Includes basic principles of Product Lifecycle processes and their measurement

Download or read book Software Configuration Management Implementation Roadmap written by Mario E. Moreira and published by John Wiley & Sons. This book was released on 2004-06-07 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: SCM practices are recognised as core functional areas in assisting a project team to identify, control, audit, and report on all configuration items of a project. Consequently they are then better able to control changes to the working environment. Moreira presents a totally unique book, offering a “how-to” guide for SCM implementation for commercial and technology fields. A thoroughly practical approach; this guide includes examples and instruction of SCM tasks. This book has an easy to follow set of tasks that can be customized to assist a SCM professional in implementing SCM in a more efficient and expedient manner while also imparting SCM knowledge. Provides a customisable step-by-step process in implementing SCM Discusses typical SCM activities at project level and includes source control, change control, problem management, etc. An accompanying website contains templates, procedures and other materials to aid understanding and encourage the practical applications of the material discussed throughout www.wiley.com/go/moreira_software/ Anyone who has to implement SCM in his/her company at every level will need this book and find its practical approach useful

Download or read book Metrics for Service Management written by Jan Schilt and published by Van Haren. This book was released on 2020-06-10 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.

Download or read book Configuration Management Principles and Practice written by Anne Mette Jonassen Hass and published by Addison-Wesley Professional. This book was released on 2003 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anne Mette Jonassen Hass explains the principles and benefits of a sound configuration management strategy. This volume is designed to help the professional put that strategy into action.

Download or read book Project Management Metrics KPIs and Dashboards written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2017-08-30 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harold Kerzner’s essential strategies on measuring project management performance With the growth of complex projects, stakeholder involvement, and advancements in visual-based technology, metrics and KPIs (key performance indicators) are key factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this vital data in a concise and consistent manner is a key communication responsibility of all project managers. This third edition of Kerzner's groundbreaking work, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them. Plus, this edition includes new sections on processing dashboard information, portfolio management PMO and metrics, and BI tool flexibility. • Offers comprehensive coverage of the different dashboard types, design issues, and applications Provides full-color dashboards from some of the most successful project management companies, including IBM, Microsoft, and others Aligns with PMI’s PMBOK® Guide and stresses value-driven project management PPT decks are available by chapter and a test bank will be available for use in seminar presentations and courses Get ready to bolster your awareness of what good metrics management really entails today—and be armed with the knowledge to measure performance more effectively.

Download or read book System Configuration Management written by Boris Magnusson and published by Springer Science & Business Media. This book was released on 1998-07-08 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 8th International Symposium on System Configuration Management, SCM-8, held in conjunction with ECOOP'98 in Brussels, Belgium, in July 1998. The volume presents 17 revised full papers carefully reviewed and selected for presentation; also included is a tutorial lecture; approximately half of the papers come from industry. The book is divided into sections on industrial experience, experimental systems, product data management and system configuration management, formal approaches, cooperative systems, and Web-based applications.

Download or read book Software Configuration Management written by Jessica Keyes and published by CRC Press. This book was released on 2004-02-24 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life cycle activities that form the process. This framework is Configuration Management (CM). Software Configuration Management discusses the framework from a standards viewpoint, using the original

Download or read book Configuration Management written by Jon M. Quigley and published by CRC Press. This book was released on 2015-04-16 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: Configuration Management: Theory, Practice, and Application details a comprehensive approach to configuration management from a variety of product development perspectives, including embedded and IT. It provides authoritative advice on how to extend products for a variety of markets due to configuration options.The book also describes the importanc

Download or read book Implementing ITIL Configuration Management written by Larry Klosterboer and published by IBM Press. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, Real-World ITIL Configuration Management-From Start to Finish The IT Infrastructure Library® (ITIL) places the "best practices" in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment's diverse components to gain accurate and timely information for better decision-making. Now, there's a practical, start-to-finish guide to ITIL configuration management for every IT leader, manager, and practitioner. ITIL-certified architect and solutions provider Larry Klosterboer helps you establish a clear roadmap for success, customize standard processes to your unique needs, and avoid the pitfalls that stand in your way. You'll learn how to plan your implementation, deploy tools and processes, administer ongoing configuration management tasks, refine ITIL information, and leverage it for competitive advantage. Throughout, Klosterboer demystifies ITIL's jargon, illuminates each technique with real-world advice and examples, and helps you focus on the specific techniques that offer maximum business value in your environment. Coverage includes Assessing your current configuration management maturity and setting goals for improvement Gathering and managing requirements to align ITIL with organizational needs Describing the schema of your configuration management database (CMDB) Identifying, capturing, and organizing configuration data Choosing the best tools for your requirements Integrating data and processes to create a unified logical CMDB and configuration management service Implementing pilot projects to demonstrate the value of configuration management and to test your planning Moving from a pilot to wide-scale enterprise deployment Defining roles for deployment and ongoing staffing Leveraging configuration management information: Reporting and beyond Measuring and improving CMDB data accuracy Covers ITIL version 3. Preface xvii Acknowledgments xxi About the Author xxiii Chapter 1: Overview of Configuration Management 1 Part I: Planning for Configuration Management 17 Chapter 2: Gathering and Analyzing Requirements 19 Chapter 3: Determining Scope, Span, and Granularity 37 Chapter 4: Customizing the Configuration Management Process 55 Chapter 5: Planning for Data Population 67 Chapter 6: Putting Together a Useful Project Plan 85 Part II: Implementing Configuration Management 97 Chapter 7: Choosing the Right Tools 99 Chapter 8: Implementing the Process 117 Chapter 9: Populating the Configuration Management Database 127 Chapter 10: Choosing and Running a Pilot Program 137 Chapter 11: Communication and Enterprise Roll Out 149 Part III: Running an Effective Configuration Management System 161 Chapter 12: Building a Configuration Management Team 163 Chapter 13: The Many Uses for Configuration Information 179 Chapter 14: Measuring and Improving CMDB Accuracy 193 Chapter 15: Improving the Business Value of Configuration Management 207 Index 217

Download or read book Information Security Management Metrics written by CISM, W. Krag Brotby and published by CRC Press. This book was released on 2009-03-30 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spectacular security failures continue to dominate the headlines despite huge increases in security budgets and ever-more draconian regulations. The 20/20 hindsight of audits is no longer an effective solution to security weaknesses, and the necessity for real-time strategic metrics has never been more critical. Information Security Management Metr

Download or read book Configuration Management for Senior Managers written by Frank B. Watts and published by Butterworth-Heinemann. This book was released on 2015-04-21 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Configuration Management for Senior Managers is written to help managers in product manufacturing and engineering environments identify the ways in which they can streamline their products and processes through proactive documentation control and product lifecycle management. Experienced consultant Frank Watts gives a practitioner’s view tailored to the needs of management, without the textbook theory that can be hard to translate into real-world change. Unlike competing books that focus on CM within software and IT environments, this engineering-focused resource is packed with examples and lessons learned from leading product development and manufacturing companies, making it easy to apply the approach to your business. Developed to help you identify key policies and practices needing attention in your organization to establish and maintain consistency of processes and products, and to reduce operational costs Focused on configuration management (CM) within manufacturing and engineering settings, with relevant examples from leading companies Written by an experienced consultant and practitioner with the knowledge to provide real-world insights and solutions, not just textbook theory

Download or read book Software Process Improvement Metrics Measurement and Process Modelling written by Michael Haug and published by Springer Science & Business Media. This book was released on 2011-06-28 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: C. Amting Directorate General Information Society, European Commission, Brussels Under the 4th Framework of European Research, the European Systems and Soft ware Initiative (ESSI) was part of the ESPRIT Programme. This initiative funded more than 470 projects in the area' of software and system process improvements. The majority of these projects were process improvement experiments carrying out and taking up new development processes, methods and technology within the software development process of a company. In addition, nodes (centres of exper tise), European networks (organisations managing local activities), training and dissemination actions complemented the process improvement experiments. ESSI aimed at improving the software development capabilities of European enterprises. It focused on best practice and helped European companies to develop world class skills and associated technologies to build the increasingly complex and varied systems needed to compete in the marketplace. The dissemination activities were designed to build a forum, at European level, to exchange information and knowledge gained within process improvement ex periments. Their major objective was to spread the message and the results of experiments to a wider audience, through a variety of different channels. The European Experience Exchange ~UR~X) project has been one of these dis semination activities within the European Systems and Software Initiative.~UR~X has collected the results of practitioner reports from numerous workshops in Europe and presents, in this series of books, the results of Best Practice achieve ments in European Companies over the last few years.

Download or read book Accelerate written by Nicole Forsgren, PhD and published by IT Revolution. This book was released on 2018-03-27 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Shingo Publication Award Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

Download or read book Adapting Configuration Management for Agile Teams written by Mario E. Moreira and published by John Wiley & Sons. This book was released on 2010-04-15 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adapting Configuration Management for Agile Teams provides very tangible approaches on how Configuration Management with its practices and infrastructure can be adapted and managed in order to directly benefit agile teams. Written by Mario E. Moreira, author of Software Configuration Management Implementation Roadmap, columnist for CM Crossroads online community and writer for the Agile Journal, this unique book provides concrete guidance on tailoring CM for Agile projects without sacrificing the principles of Configuration Management.

Download or read book Implementing Configuration Management written by Fletcher J. Buckley and published by Institute of Electrical & Electronics Engineers(IEEE). This book was released on 1996 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains configuration management, an engineering discipline and process for maintaining the integrity of hardware, software, and firmware products as they evolve through the development and production stages, for implementers in both commercial and government environments. Outlines the four basic tasks: identification, change control, status accounting, and audits.

Download or read book Software Configuration Management Handbook Third Edition written by Alexis Leon and published by Artech House. This book was released on 2015-02-01 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software configuration management (SCM) is one of the scientific tools that is aimed to bring control to the software development process. This new resource is a complete guide to implementing, operating, and maintaining a successful SCM system for software development. Project managers, system designers, and software developers are presented with not only the basics of SCM, but also the different phases in the software development lifecycle and how SCM plays a role in each phase. The factors that should be considered and the pitfalls that should be avoided while designing the SCM system and SCM plan are also discussed. In addition, this third edition is updated to include cloud computing and on-demand systems. This book does not rely on one specific tool or standard for explaining the SCM concepts and techniques; In fact, it gives readers enough information about SCM, the mechanics of SCM, and SCM implementation, so that they can successfully implement a SCM system.

Download or read book Measuring ITSM written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2013-12 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you measure and report your IT services and processes? Which metrics matter the most to senior executives? Finally, here is a book that shows you how! Not theory, but a practical guide that shows you the operational metrics to use and how these can be calculated into key performance indicators (KPIs) and critical success factors (CSFs) that resonate with senior management. In this book, you will learn about the following: - Defining and building a comprehensive metrics program - Metrics that are the most important and how to calculate them - How to measure your IT services - Tips and suggestions for what to do if inadequate tools and reporting exist - Suggested approach for how to build your metrics program step-by-step In addition, this book directs you to free sources for IT service management process and service metrics and reporting dashboards that you can use yourself. Simply enter your key operational metrics and the KPIs and CSFs get automatically calculated! "A comprehensive guide for building any service management metrics program with all the information you need in one place!" "No theory here . . . this gives us real metrics we can easily go after." "A fantastic addition to our IT service management solution set!"