Download or read book WORKING IN HIGH RISK ENVIRONMENTS written by Douglas Paton and published by Charles C Thomas Publisher. This book was released on 2012-01-01 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The impact of events such as the 9/11 terrorist attacks and Hurricane Katrina were felt across the spectrum of organizations. Such events provide vivid illustrations of the exceptional circumstances that emergency and protective service agencies and businesses alike can encounter. The goal of this book is to broaden the perspectives on the populations that need to be included when thinking about high risk groups and from whom insights into resilience and how it is enacted can be sought. The first chapter discusses high risk environments, sustained resilience and stress risk management. Chapter 2 explores family first responders and resilient mothers of special needs children, including case examples. Chapter 3 examines the resilience of Antarctic expeditioners, relationship dynamics, social support, and organizational climate. Information sharing, trust, empowerment and staying cool under pressure is also discussed. Chapter 4 covers business resilience, preventing loss versus facilitating survival, and the role of continuity planning. In Chapter 5, scientific advice for critical decision making, natural hazards and emergency management, uncertainty, team decision making, advice taking, and shared mental models is presented. Chapter 6 covers COP Shot, and the seeds of resiliency. Chapter 7 defines resiliency in high risk groups, and provides a qualitative analysis of law enforcement and elite military personnel. The Johns Hopkins Perspective is explored, focusing on the results and methods of structural modeling. Chapter 8 describes the psychological stress factors in modern military operations, mental hardiness, and leader influence. Chapter 9 pursues the ecological theory of resilience and adaptive capacity in emergency services. Ultimately, the book meets a need on how to respond effectively in a high risk environment, and the information contained will assist agencies and businesses to develop their capacity to adapt to unpredictable and challenging circumstances.
Download or read book Risk Communication written by Regina E. Lundgren and published by John Wiley & Sons. This book was released on 2018-07-10 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and guidelines for communicating risk information in the United States and other countries. The authors help readers understand the basic theories and practices of risk communication and explain how to plan an effective strategy and put it into action. The book also contains information on evaluating risk communication efforts and explores how to communicate risk during and after an emergency. Risk Communication brings together in one resource proven scientific research with practical, hands-on guidance from practitioners with over 30 years of experience in the field. This important guide: Provides new examples of communication plans in government and industry, use of social media, dealing with "fake news," and new digital tools for stakeholder involvement and crisis communications Contains a new chapter on partnerships which covers topics such as assigning roles and expectations, ending partnerships, and more Presents real-world case studies with key lessons all risk communicators can apply. Written for engineers, scientists, professors and students, land use planners, public health practitioners, communication specialists, consultants, and regulators, the revised sixth edition of Risk Communication is the must-have guide for those who communicate risks.
Download or read book Risk Communication written by Regina E. Lundgren and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully updated edition of the preeminent book on risk communication For more than a decade, Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks has been a trusted compendium of strategies and guidance for effectively conveying risk information. Managers, scientists, engineers, students, communication specialists, healthcare professionals, agency representatives, and consultants in more than twenty countries have benefited from its contemporary, practical advice on what to do and what to avoid for successful risk communication. Now in its Fourth Edition, the handbook has been updated with expanded coverage of laws, approaches, messages, and technology-based applications such as social media, as well as all-new information on international risk communication. The handbook guides readers on: Understanding Risk Communication—Approaches to communicating risk; laws that mandate risk communication; constraints to effective risk communication; ethical issues; and principles of risk communication Planning the Risk Communication Effort—Determine purpose and objectives; analyze your audience; develop your message; determine appropriate methods; set a schedule; and develop a communication plan Putting Risk Communication into Action—Information materials; visual representation of risks; face-to-face communication; working with the media; stakeholder participation; and technology-assisted communication Evaluating Risk Communication Efforts—Why it's important to evaluate risk communication efforts; types of evaluation; and conducting the evaluation Special Cases in Risk Communication—Emergency risk communication and international risk communication Combining in-depth scientific underpinnings and the greatest breadth of information available, this book makes the topic of risk communication accessible to those who need it most. It is intended as an introduction to the field as well as a refresher and reference book for those communicating environmental, safety, and health risks in government, industry, and academia.
Download or read book Communication in High Risk Environments written by Rainer Dietrich and published by Helmut Buske Verlag. This book was released on 2003-09-01 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eine Zigarre rauchen, Zeitung lesen und sich am Kopf kratzen, das kann man gleichzeitig - und zwar mühelos, konstatiert John Searle. Ein Auto im Dunkeln in eine enge Parklücke rangieren und zugleich dem Beifahrer erklären, wo die Opernkarten sind, ist heikel und mehr als heikel, wenn die Ouvertüre schon begonnen hat. Dass die Sprachverwendung, produktiv und perzeptiv, eine anspruchsvolle kognitive Aktivität ist, zeigt sich, wenn das kognitive System gleichzeitig andere anspruchsvolle Leistungen durchführt. Dann vermindert sich die Leistung, die eine oder die andere oder beide. Die Frage nach der sprachliche Performanz unter so genannten Doppelaufgabenbedingungen ist für die Sprachforschung so spannend wie ungewohnt. Antworten darauf sind nicht nur von akademischem Interesse. Im Cockpit eines Linienjets, am Operationstisch und in der Leitwarte eines Kernkraftwerks verursacht eingeschränkte Kommunikationsleistung unmittelbare Gefahr. In diesem Heft berichten u.a. Linguisten und Psycholinguisten (Krifka, Dietrich), Human-Factors-Experten (Helmreich, Sexton), Arbeitspsychologen (Grote, Sträter) über Prinzipien der Sprachverwendung unter Aufgabendruck und Zeitdruck. Abstracts: Using Language in the Cockpit: Relationships with Workload and Performance J. Bryan Sexton & Robert L. Helmreich Few events attract as much international attention as an accident involving a commercial jumbo jet airplane. The public, the airlines, the airplane manufacturers, and particularly the friends and family of passengers demand answers. The work presented here illustrates the importance of flight deck communication in flight safety through a simulator study of how and what pilots communicate. This investigation utilized a computer-based linguistic method of text analysis as well as a micro-coding of communication content. Analyses of simulator transcripts demonstrated that several language dimensions were associated with higher performance, fewer errors, and better communication. The ways in which pilots used language varied as a function of crew position and level of workload. Additionally, language use in the first flight of a crew pairing was associated with performance in subsequent flights. Group Interaction in the Cockpit: Some Linguistic Factors Manfred Krifka, Silka Martens, and Florian Schwarz For a number of years it has been recognized that the social dynamics of group interaction is an import factor in the origin of accidents and in the way how accidents or accident-prone situations are handled in aviation (cf. Helmreich 1997a, 1997b). Factors related to interpersonal communication have been implicated in up to 80% of all aviation accidents over the past 20 years. As a reaction to this, Crew Resource Management (CRM) has been developed with the goal of rating and improving crew performance in aviation and in other fields in which professional groups interact in situations of high taskload and potential risk (cf. Helmreich ea. 1999). As far as this can be estimated at all, installing CRM techniques in the major American and European airlines has resulted in a definite improvement in the safety of commercial aviation. In spite of this success of CRM, practitioners in the field feel that, beyond the general social dynamics of group interaction, there might be potential problems relating to language and communication in such settings. In this article, we first summarize some aspects of previous research in this area. Then we report findings from a project that one of us, Manfred Krifka, has carried out, using transcripts of flight simulator sessions with pilots of a commercial American airline. We will discuss some of the problems of this project. Finally, we describe an ongoing continuation of that project that uses flight simulator sessions with pilots of a commercial German airline.
Download or read book Effective Risk Communication written by V.T. Covello and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the greatest challenges facing those concerned with health and environmental risks is how to carry on a useful public dialogue on these subjects. In a democracy, it is the public that ultimately makes the key decisions on how these risks will be controlled. The stakes are too high for us not to do our very best. The importance of this subject is what led the Task Force on Environmental Cancer and Heart and Lung Disease to establish an Interagency Group on Public Education and Communication. This volume captures the essence of the "Workshop on the Role of Government in Health Risk Communication and Public Education" held in January 1987. It also includes some valuable appendixes with practical guides to risk communication. As such, it is an important building block in the effort to improve our collective ability to carry on this critical public dialogue. Lee M. Thomas Administrator, U. S. Environmental Protection Agency, and Chairman, The Task Force on Environmental Cancer and Heart and Lung Disease Preface The Task Force on Environmental Cancer and Heart and Lung Disease is an interagency group established by the Clean Air Act Amendments of 1977 (P.L. 95-95). Congress mandated the Task Force to recommend research to determine the relationship between environmental pollutants and human disease and to recommend research aimed at reduc ing the incidence of environment-related disease. The Task Force's Project Group on Public Education and Communication focuses on education as a means of reducing or preventing disease.
Download or read book Risk Communication written by Regina E. Lundgren and published by . This book was released on 1994 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to risk communication there is little margin for error. Not only is it critically important that the communication be clear and easy-to-understand, it must reach all those affected. Risk Communication, by Regina Lundgren, is a handbook designed to help scientists, engineers and writers communicate risk more effectively. With practical advice on planning the campaign, designing messages for a variety of audiences, and evaluating the message, this book can help you avoid the serious problems that result from inadequate communication of health, safety and environmental risks.
Download or read book Handbook of Risk and Crisis Communication written by Robert L. Heath and published by Routledge. This book was released on 2010-09-28 with total page 1093 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as: "What is likely to happen, to whom, and with what consequences?"; "To what extent can science and vigilance prevent or mitigate negative outcomes?"; and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook of Risk and Crisis Communication enlarges the approach to defining and recognizing risk and how should it best be managed. It provides vital insights for all disciplines studying risk, including communication, public relations, business, and psychology, and will be required reading for scholars and researchers investigating risk and crisis in various contexts.
Download or read book Risk and Health Communication in an Evolving Media Environment written by H Dan O'Hair and published by Taylor & Francis. This book was released on 2018-01-12 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Broadcast media has a particular fascination with stories that involve risk and health crisis events-disease outbreaks, terrorist acts, and natural disasters-contexts where risk and health communication play a critical role. An evolving media landscape introduces both challenges and opportunities for using communication to manage extreme events and hazardous contexts. Risk and Health Communication in an Evolving Media Environment addresses issues of risk and health communication with a collection of chapters that reflect state-of-the-art discussion by top scholars in the field. The authors in this volume develop unique and insightful perspectives by employing the best available research on topics such as brand awareness in healthcare communication, occupational safety, climate change communication, local broadcasts of weather emergencies, terrorism, and the Ebola outbreak, among many other areas. It features analysis of new and traditional media that connects disasters, crises, risks, and public policy issues into a coherent fabric. This book bridges a substantial, but sometimes disconnected body of literature, and by doing so asks how contexts related to risk and health communication are best approached, how researchers balance scientific findings with cultural issues, and how scholars study an increasingly media-savvy society with traditional research methods.
Download or read book Environmental Risk Communication written by Susan Zummo Forney and published by CRC Press. This book was released on 2021-02-15 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern industry faces many communication challenges, including social media. The second edition of this book is thoroughly updated, expanded, and reorganized to help industry communicators remain effective in addressing these challenges. At the core of this book are foundational building blocks that address the human factors responsible for driving success or failure when communicating about environmental risk. Features Provides principled guidance for building relationships and engaging in constructive dialogue with stakeholders. Offers straight talk and practical, easy-to-follow guidance on effective risk communication for various situations, stakeholders, and modes of communication. Gives lessons learned from environmental permitting and crisis situations involving risk communication in various industries, including chemical manufacturing, waste management, and the energy sector. Addresses nuanced, recent concerns regarding issues like fake news and social media bullying. Examines the dos and don’ts of communicating effectively during tough conditions like environmental emergencies. Environmental Risk Communication: Principles and Practices for Industry is intended to be both a grounding in enduring principles and a continued resource for best approaches and techniques. Coupled with tools and best practices from decades of experience, this insider’s guide provides CEOs, plant managers, environmental compliance professionals, health and safety officers, and others with the direction and the confidence needed to prepare for difficult dialogue and high-pressure encounters.
Download or read book Communication in high risk environments written by Rainer Dietrich and published by . This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Effective Risk Communication written by Joseph Arvai and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together the world's leading risk researchers and practitioners to examine risk communication in research and in practice and explore how to make it more effective in future. Beginning with the evolution of risk communication, the book presents the seminal papers on risk communication of the last twenty-five years along with newly written commentaries by the original authors. The authors reflect on the theoretical and applied underpinnings of their best projects and explore how their approaches could best be used by others. By carefully examining the work already done in risk communication, the book shows the way to better, more reflective practice for the future.
Download or read book Risk Communication written by M. Granger Morgan and published by Cambridge University Press. This book was released on 2002 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: The procedure uses approaches from risk and decision analysis to identity the most relevant information; it also uses approaches from psychology and communication theory to ensure that its message is understood. This book is written in nontechnical terms, designed to make the approach feasible for anyone willing to try it. It is illustrated with successful communications, on a variety of topics."--Jacket.
Download or read book Industry Risk Communication ManualImproving Dialogue with Communities written by Billie Jo Hance and published by CRC Press. This book was released on 1990-07-05 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical manual is written in a clear, concise manner and addresses many unanswered questions about communication and the community. The book is special in that it focuses on the "hows" rather than the "whys." It reveals how to be a better communicator, how to explain technical information in lay terms, and how to find ways to reach out to the community. Industry Risk Communication Manual provides you ready access to current thinking and practice on environmental risk communication. This manual will allow you to think through risk communication problems and plan risk communication strategies. It also will provide you with examples and instant experience from over 30 experts who have found themselves in similar situations. Developed by one of the leading programs on risk communication, this book provides easy-to-follow guidelines, checklists, and examples for plant managers, public information specialists, technical staff, executives, and managers who need to deal with the public regarding how their company's business relates to environmental risk issues.
Download or read book Teaming Up Components of Safety Under High Risk written by Kateri Jochum and published by Routledge. This book was released on 2017-09-29 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: All accidents and incidents at the workplace, and the resulting consequences, are tied to human beings and their actions. Although their avoidance has been a crucial part of training in aviation for the past twenty years, it has been largely ignored in many other occupations with team structures similar to those in aviation. In such professions and workplaces, those involved are under high stress, with enormous workloads, simultaneously completing mental and motor tasks, facing unexpected situations involving great risk, and with uncertain final outcomes. The goal of researchers is to find ways to minimize human error and to understand the interaction amongst the members of the team fulfilling the task. Specialized training programmes, good management and clear rules that lay out which member is responsible for making decisions can be the first steps to reducing and managing such errors. This book is a major result of the Gottlieb Daimler and Karl Benz Foundation's 6th Berlin Colloquium, ’Interaction in High Risk Environments’, hosted in 2002 by the Psycholinguistic Group of the Humbolt University Institute for German Language and Linguistics. This group is affiliated with the ongoing research group ’Group Interaction in High Risk Environments (GIHRE)’ sponsored by the Foundation based in Ladenburg, Germany. The Colloquium brings together experts from aerospace, clinical medicine, nuclear power, psychology, linguistics and psycholinguistics, to include fields that have yet to be a major focus of scientific investigations. Together, the authors explore scientific advances with direct application to a range of high risk environments. The aim is to address the issues and root causes of error and lack of teamwork by combining the knowledge of scientific experts with experience gained in different fields of industry and public life. Chapters span space travel, risk in the cockpit, safety in medicine, nuclear submarine salvage, large construction sites, police
Download or read book Group Interaction in High Risk Environments written by Rainer Dietrich and published by Routledge. This book was released on 2017-03-02 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: What governs the way in which people work together and handle technology in high risk environments? The understanding of decision making, communication and the other dimensions of team interaction within aircrews and other teams in highly stressful situations, is based on a multitude of diverse factors, each with its own literature and individual studies. This book is about how teams function in just such situations, providing a uniquely integrated and interdisciplinary account of the dynamics and main explanatory factors of team interaction under high workload. The book stems from the interdisciplinary research project 'Group Interaction in High Risk Environments' (GIHRE), a Collegium of the Gottlieb Daimler and Karl Benz Foundation. The goals of the project, and therefore the book, are to investigate, analyze and understand the behavior of professional groups working in high risk environments and to develop practical suggestions for enhancing performance. A central focus of this book is how groups in these professions deal with the factors that can threaten the safety and effectiveness of their task performance, whether these factors are part of the environment or part of the team itself. Four representative workplaces were investigated in three broad settings: in aviation, the cockpit of a commercial airliner; in medicine, the operating room and the intensive care unit of a hospital; in nuclear power, the control room of a nuclear power plant. The international and interdisciplinary composition of the Collegium ensures the book features a variety of different methodological and conceptual approaches, which are brought to bear at both theoretical and practical levels. Readers working in all related fields will find value in the case descriptions, the academic synthesis of the similarities between them, and ways to approach new challenges; specialists in applied psychology, human factors and technical management will gain new insights.
Download or read book Communicating in Risk Crisis and High Stress Situations Evidence Based Strategies and Practice written by Vincent T. Covello and published by John Wiley & Sons. This book was released on 2021-12-10 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author’s breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.
Download or read book The SAGE Handbook of Risk Communication written by Hyunyi Cho and published by SAGE Publications. This book was released on 2014-10-29 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this comprehensive, state-of-the-art overview of risk communication, the field’s leading experts summarize theory, current research, and practice in a range of disciplines and describe effective communication approaches for risk situations in diverse contexts, such as health, environment, science, technology, and crisis. Offering practical insights, the contributors consider risk communication in all contexts and applications—interpersonal, organizational, and societal—offering a wider view of risk communication than other volumes. Importantly, the handbook emphasizes the communication side of risk communication, providing integrative knowledge about the models, audiences, messages, and the media and channels necessary for effective risk communication that enables informed judgments and actions regarding risk. Editors Hyunyi Cho, Torsten Reimer, and Katherine McComas have significantly contributed to the field of risk communication with this important reference work—a must-have for students, scholars, and risk and crisis communication professionals.