Download or read book Communicating with Diplomacy and Tact written by Sorin Dumitrascu and published by . This book was released on 2016-12-21 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tact and DiplomacyHave you ever said or done anything at work you later regretted? Maybe it caused embarrassment or loss of respect. Perhaps it even directly affected your job. Don't worry, you aren't the first person who's done this. But there are people who always seem to communicate with diplomacy and tact. What are the secrets to their success?People who communicate with tact and diplomacy show sensitivity and respect to others. But that's not all. They also understand that each and every situation is different. The message has to be packaged according to who's receiving it and where the interaction takes place.This course details the characteristics of tact and diplomacy so you may apply them in any situation. You'll learn how to communicate effectively with people by considering their communication style preferences. You'll explore how to do this in specific professional relationships with superiors, subordinates, coworkers, and customers. Once you've figured out the right thing to say, you'll also learn about the right places to say it.Strategies for Communicating with Tact and DiplomacyWith tact and diplomacy, workplace relationships are nurtured and can develop into meaningful connections. Unfortunately, the opposite is also true. If communication is tactless or undiplomatic, relationships suffer - or may never even get off the ground. To communicate with tact and diplomacy, you need strategies, skills, and awareness. Too often, emotional reactions and misinterpretations get in the way of tactful and diplomatic communication.In this course, you'll learn how to communicate and develop relationships with tact and diplomacy. You'll also be given the opportunity to apply specific guidelines in a realistic scenario.In order to develop and nurture professional relationships, you first need to build trust and rapport. Building trust is about integrity and honesty, while building rapport means finding common ground with another person. An effective way to build trust and rapport is to communicate with tact and diplomacy.Tact comes down to recognizing the sensitivity in a situation and ensuring that whatever you say is appropriate. It enables you to assert yourself, without offending anyone.Diplomacy comes down to being "political" or "politically correct." It requires, for example, that you take account of an organization's corporate culture when communicating.Even though tact and diplomacy are two distinct aspects of communicating, you need to bring both together to communicate effectively.This course will introduce you to techniques that will help you to navigate conversations in a way that's sensitive and respectful. It will demonstrate proper timing and delivery when communicating. This will enable you to deliver messages tactfully and diplomatically, without sacrificing your reputation or professional relationships.Delivering a Difficult Message with Diplomacy and TactHow many times have you been stressed or concerned about delivering a message in the workplace? There will inevitably be difficult conversations in the workplace - either with your supervisor, a colleague, or subordinate - that you'll want to avoid. This may cause you to procrastinate or avoid issues.Delivering a difficult message with diplomacy and tact will help prevent conflict and avoid hurting the other person's feelings. This, in turn, helps reduce any anxiety you may be feeling about delivering the difficult message.There are two main types of difficult messages in the workplace. The first involves giving bad news and the second involves requesting a change in behavior of another person. Regardless of the context, it's best to carefully plan its delivery. You should prepare the key message in advance and practice the delivery of the message.
Download or read book Language and Diplomacy written by Jovan Kurbalija and published by Diplo Foundation. This book was released on 2001 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Essence of Diplomacy written by Christer Jönsson and published by Springer. This book was released on 2005-08-02 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essence of Diplomacy explores the essential, timeless features of diplomacy, drawing on the historical record of over three millennia. In their effort at making international relations (IR) theory relevant to diplomacy, and diplomacy relevant to IR theory, the authors identify three essential dimensions of diplomacy: communication, representation and the reproduction of international society.
Download or read book Negotiating Across Cultures written by Raymond Cohen and published by Washington, D.C. : United States Institute of Peace. This book was released on 1991 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Introducing Intercultural Communication written by Shuang Liu and published by SAGE. This book was released on 2010-11-09 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Books on intercultural communication are rarely written with an intercultural readership in mind. In contrast, this multinational team of authors has put together an introduction to communicating across cultures that uses examples and case studies from around the world. The book further covers essential new topics, including international conflict, social networking, migration, and the effects technology and mass media play in the globalization of communication. Written to be accessible for international students too, this text situates communication theory in a truly global perspective. Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including: • theory corners with concise, boxed-out digests of key theoretical concepts • case illustrations putting the main points of each chapter into context • learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion • a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes. This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.
Download or read book Intercultural Communication and Diplomacy written by Hannah Slavik and published by Diplo Foundation. This book was released on 2004 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Communicate With Confidence written by Dianna Booher and published by McGraw-Hill. Reprinted by Booher Research Institute. This book was released on 2011-11-03 with total page 575 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and receive usable feedback · Ask appropriate questions and answer questions appropriately to gain cooperation · Present ideas persuasively · Communicate clearly and productively across gender and cultural lin · Say “no” to opportunities and activities while leaving the relationship intact · Read body language accurately so that you don’t miss subtle messages · Speak up in meetings to get credit for your ideas and other contributions · Lead effective meetings so that your group achieves results rather than wastes time · Give advice that people really appreciate and use. · Solicit specific advice that’s usable without listening to people ramble off target. · Settle ongoing conflicts that reduce your overall stress This broad-ranging communication skills book will provide very specific tips, tactics, and examples to improve communication skills for the novice or seasoned communicator. Whether you’re hoping to improve communication skills at work or in your personal relationships, you’ll find techniques that truly work in your day-to-day activities and interactions. Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures. Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.
Download or read book Advanced Communication Skills written by and published by Bookboon. This book was released on with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Politeness Across Cultures written by F. Bargiela-Chiappini and published by Springer. This book was released on 2010-12-08 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide variety of languages, including some key-languages in politeness research, such as English, and Japanese, as well as some lesser-studied languages, such as Georgian.
Download or read book EBOOK Communication Skills For Adult Nurses written by Abayomi McEwen and published by McGraw-Hill Education (UK). This book was released on 2010-09-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout." Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. "This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context." Jo Parham, third year adult nursing student at the University of the West of England. "From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication." Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram
Download or read book Messages written by Matthew McKay and published by New Harbinger Publications. This book was released on 2009-03-03 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: Read body language Develop skills for couples communication Negotiate and resolve conflicts Communicate with family members Handle group interactions Talk to children Master public speaking Prepare for job interviews If you can communicate effectively, you can do just about anything. Arm yourself with the interpersonal skills needed to thrive.
Download or read book How to Win Friends and Influence People written by Dale Carnegie and published by Sristhi Publishers & Distributors. This book was released on 2020-10-12 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.
Download or read book Effective Communication in Criminal Justice written by Robert E. Grubb and published by SAGE Publications. This book was released on 2018-03-16 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Communication in Criminal Justice is the perfect companion for any criminal justice course that discusses communication and writing. Authors Robert E. Grubb and K. Virginia Hemby teach you how to be both an effective writer and communicator—essential skills for anyone interested in criminal justice. Going beyond report writing, this book helps you become more confident presenter and digital communicator while encouraging you to adapt your communication style to meet the needs of diverse populations. You will not only improve your communication and writing skills, but also gain specific strategies for succeeding in careers related to policing, courts, corrections, and private security. Key Features Specific coverage of effective communication strategies that relate to each area of criminal justice, offers you a robust overview of all aspects of communication in the criminal justice field. Unique coverage of nonverbal communication, digital communication, conflict resolution, and communication with special populations helps you learn to adapt your communication style to specific situations. Helpful checklists remind you to keep practicing good communication techniques. Real-world examples of effective communication in criminal justice show you how the concepts are relevant to your future career. End-of-chapter discussion questions and ethical issue exercises provide you with the opportunity to practice and apply the concepts covered in each chapter.
Download or read book Communication Skills for the Healthcare Professional Enhanced Edition written by Laurie Kelly McCorry and published by Jones & Bartlett Learning. This book was released on 2020-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.
Download or read book Communication for Work written by Carol Carysforth and published by Heinemann. This book was released on 1998 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text covers the full range of communication skills necessary for students to flourish on major courses at level 2 and beyond. Each unit contains two weeks work and focuses on a different communication theme. Spelling, grammar and the use of appropriate vocabulary are also featured.
Download or read book Women s Political Communication in Africa written by Sharon Adetutu Omotoso and published by Springer Nature. This book was released on 2020-05-14 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines women’s political communication in Africa, capturing previously unheard women’s voices, and presenting detailed information on overlooked communication strategies and forms of power relations employed by African women and women of African descent. By examining the disputes, accomplishments and/or setbacks experienced by women in political spaces, it underscores feminist intersections of political communication in Africa. It also explores the glamor, humor, harmony and tact that women as state and non-state actors have contributed to Africa’s political landscape through the realities of female soft power. The book addresses issues concerning how and why women do and should participate in politics; at what level they have employed political communication strategies; and which types. It also questions ideas and ideals that have guided or continue to guide feminist political communication in Africa’s growing democracy. Lastly, it highlights African women’s conscious approach and rejuvenated interest in developing their communication skills and strategies given their vital role in state-building.
Download or read book Key Issues in Organizational Communication written by Owen Hargie and published by Routledge. This book was released on 2004-02-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas. Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.
