Download or read book Communicating in a Diverse Workplace written by Lillian A. Kuga and published by Pfeiffer. This book was released on 1999-08-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop successful workplace communication techniques.

Download or read book Communicating in a Diverse Workplace written by Lillian A. Kuga and published by Pfeiffer. This book was released on 1996 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Reflexive Communication in the Culturally Diverse Workplace written by John Kikoski and published by Praeger. This book was released on 1999-04-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how to use a new approach to face-to-face communications in culturally diverse workplaces and an equally new approach to diversity.

Download or read book Reflexive Communication in the Culturally Diverse Workplace written by John Kikoski and published by Praeger. This book was released on 1996-07-22 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's rapid and drastically changing demographics pose new challenges to society and particularly to the workplace. Taking as their theme that The only antidote to stereotyping and discrimination is to know each other as individuals, the authors look carefully at the direction in which America is heading demographically and where it will be in the 21st century. They discuss what the workplace will be like and how it will be affected by the characteristics of the people who will comprise it. The essence of the problem, say the authors, is communication—the face-to-face interaction between people of different ethnicities, races, and genders. They may be speaking to each other but are not being heard. Exploring the relationship between culture, communication and management, this new research in management introduces and applies the theory of 'Reflexive Communication' and the microskills necessary for using it in day-to-day work situations. The authors lay out the patterns of culture-specific values and behaviors of the major demographic groups in the workplace—white males, women, African-Americans, Hispanics, and Asian Americans. In each of these chapters the authors apply their theory and show step-by-step how individuals within each group can be accessed and trained by the precepts of 'Reflexive Communication'. The book concludes with a thoughtful examination of the future of diversity and diversity training in America and reasserts the need for people of differing cultures to find ways to work together, not only for their own personal benefit, but for the benefit of their workplaces and organizations. The authors lay out the patterns of culture-specific values and behaviors of the major demographic groups in the workplace—white males, women, African Americans, Hispanics, and Asian Americans. In each of these chapters the authors apply their theory and show step-by-step how individuals within each group can be accessed and trained according to the precepts of 'Reflexive Communication'. The book concludes with a thoughtful examination of the future of diversity training in America and reasserts the need for people of differing cultures to find ways to work together, not only for their own personal benefit, but for the benefit of their workplaces and organizations.

Download or read book Communicating In A Diverse Workplace written by Lillian A Kuga and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Cultural Diversity in the Workplace written by Sally J. Walton and published by McGraw-Hill Companies. This book was released on 1994-01-22 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the issues surrounding workforce diversity, cultural differences and management sensitivity.

Download or read book Interpersonal Communication in the Diverse Workplace written by Geraldine Hynes and published by Taylor & Francis. This book was released on 2023-02-10 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment. The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training sessions and cultural guidebooks can vary – business professionals need a book that presents more than descriptions of culture-bound business practices or prescriptions for valuing diversity. This book is that practical solution, presenting a conceptual model along with tools to put it to work from day one, including cases and examples. With its strategies for reducing diversity miscues, techniques for responding in uncomfortable conversations, and innovative ways to bridge cultural gaps, this book will help current and aspiring leaders across industries build rapport and promote constructive behaviors in a diverse work environment, resulting in organizational success.

Download or read book The Diversity Training Activity Book written by Jonamay Lambert and published by Amacom. This book was released on 2009 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Filled with activities, role playing exercises, sample icebreakers, and case studies, this book will help all employees create a more harmonious, open workplace no matter what their cultural background.

Download or read book Communication and Organizational Changemaking for Diversity Equity and Inclusion written by Bobbi J. Van Gilder and published by Taylor & Francis. This book was released on 2023-11-03 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the opportunities, challenges, and effective approaches to organizational change regarding diversity, equity, inclusion, and belonging. Featuring application-based case studies and practical guidelines for meaningful organizational change, this book problematizes some of the current DEI initiatives in today’s organizations. It examines multiple forms of diversity (e.g., race, age, and mental health) from a variety of perspectives (e.g., leadership and employee), with case studies that demonstrate how changemaking efforts can be reimagined and implemented in better, more nuanced, and more sustainable ways to produce meaningful organizational change. Through these case studies, readers learn from organizations’ successes and failures in their attempts to implement DEI practices. Each chapter concludes with explicit practical implications and/or actionable recommendations for organizational changemaking. This text will make an impactful addition to courses in communication and diversity or organizational communication/change at the advanced undergraduate or graduate level, and will be an essential guide for professionals wishing to lead change in their organizations.

Download or read book Effective Communication in a Diverse Workplace written by Ritu Rana and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to globalization, today's work environment has become diverse as people from different cultures, religions and backgrounds have come together. They bring with them, diverse skills, knowledge and expertise. They have their own views, ideas, perceptions and opinions which are totally different from one another's as they all come from different walks of life. To succeed in a multicultural society, an organization must value the differences of its workforce, respect the individuality of all employees and maintain a climate in which everyone is treated with dignity. Everyone in business today needs to better understand other cultures, as well as other age groups, gender groups, and lifestyle groups. All this can happen only if there is an effective communication among all the employees, from top to bottom. This paper explains how important is it to have a diverse workforce, what difficulties could come in the way of effective communication in such diverse workplaces and how to overcome these difficulties in an effective manner.

Download or read book How to Listen and How to Be Heard written by Alissa Carpenter and published by Jaico Publishing House. This book was released on 2022-10-10 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inclusive Conversations at Work People often avoid difficult conversations; but these discussions need to happen to bring us together so we can all succeed. The best employees and leaders know that harnessing the power of our differences will build stronger teams, ideas, and organizations. If we all think, feel, and act so differently, how do we get anything done? The first step is recognizing that these differences exist. And that they’re here to stay. How to Listen and How to be Heard enables you to empower yourself and others to communicate with people who think, act, and experience things differently than you do, and do so with more confidence, candor, and authenticity. It shows you how to bridge the conversation gap and use your unique voice to start powerful conversations—learning to communicate with, through, and alongside what makes us different. It’s about open dialogue and practical tools for authentic communication in the workplace. It’s about remembering that we’re all here to work together. ALISSA CARPENTER is a multigenerational workplace expert and owner of Everything’s Not Ok and That’s OK, where she provides training, consulting, and speaking services to organizations all over the world. Carpenter has delivered a TEDx talk on authentic workplace communication, and has been featured in media outlets including Forbes, ABC, FOX, and CNN Money.

Download or read book Communication 2000 written by AIT and published by South Western Educational Publishing. This book was released on 1997-01-09 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deals with the introduction of communication skills for effectively dealing with these changes as they relate to diverse gender, racial/ethnic backgrounds, physical ability and age groups.

Download or read book Voices of Diversity written by Renee Blank and published by Amacom Books. This book was released on 1994 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring ""voices"" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the ""voices,"" readers will learn to understand what it means to be ""the other"" and so improve communication, morale, and productivity. The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides: (1) background on the culture and values of that group (2) honest comments from members of the group and a synthesis of the group's most common problems (3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers (4) explanations of what went wrong in each situation and how to correct it Many people want to communicate with others, but don't know how. Voices will help them understand diversity not as an academic concept, but as a human reality."

Download or read book Crosstalk written by Sherron B. Kenton and published by . This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a result of increasing relationships with individuals whose culture is different from our own, our communication challenges grow proportionately greater. The purpose of this text is to make it easier and more effective for workplace professionals to speak, write, interview, or meet with other professionals whose cultural backgrounds differ from their own. Offers one straightforward, strategic model for effective business communication. Enables the reader to identify and effectively communicate with a culturally diverse audience. Covers gender issues in conjunction with diverse cultures. For anyone interested in the multicultural business communications field.

Download or read book Negotiation written by Michael L Spangle and published by SAGE Publications. This book was released on 2002-09-24 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation is not formulaic. How we negotiate is determined largely by the context in which the negotiation process takes place. Negotiation: Communication for Diverse Settings provides the reader with a comprehensive overview of the negotiation process as it applies to a wide variety of contexts. Skillfully weaving practitioner interviews and real world examples throughout the book, Michael Spangle and Myra Warren Isenhart emphasize the day-to-day relevance of negotiation skill. The authors provide knowledge vital to successful negotiation in a variety of situations, including interpersonal relations, the workplace, shopping and other consumer settings, community relations, and international affairs. Discussions of the moral and ethical dilemmas of negotiation-as well as the detail provided in various sections, such as international negotiations will undoubtedly prove useful to novice and seasoned negotiators alike. Features of this text Takes a communication perspective, analyzing the negotiation process and how different settings and elements affect negotiation strategies and techniques; Discusses the cultural context of conflict in U.S. society throughout; Introduces basic theoretical principles and practical steps in the negotiating process; Moves on a continuum from micro (interpersonal) to macro (international) levels of negotiation; Addresses the interpersonal skills necessary for effective negotiation, factors that cause negotiations to break down, and what to do when that happens; Includes "Professional Profiles" interviews with professional negotiators from a variety of backgrounds; Brings concepts to life for students through the use of boxed negotiation examples from a variety of contexts. Recommended for upper-level undergraduate and graduate students taking courses in conflict management and negotiation. Also useful for students in applied programs, such as training and adult education courses in management development, conflict management, and negotiation.

Download or read book Diversity at Work written by Bernardo M. Ferdman and published by John Wiley & Sons. This book was released on 2013-11-25 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diversity at Work: The Practice of Inclusion How can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. Diversity at Work: The Practice of Inclusion (a volume in SIOP’s Professional Practice Series) presents detailed solutions for the challenge of inclusion—how to fully connect with, engage, and empower people across all types of differences. Its editors and chapter authors—all topic experts ranging from internal and external change agents to academics—effectively translate theories and research on diversity into the applied practice of inclusion. Readers will learn about the critical issues involved in framing, designing, and implementing inclusion initiatives in organizations and supporting individuals to develop competencies for inclusion. The authors’ diverse voices combine to provide an innovative and expansive model of the practice of inclusion and to address its key aspects at the individual, group, and organizational levels. The book, designed to be a hands-on resource, provides case studies and illustrations to show how diversity and inclusion operate in a variety of settings, effectively highlighting the practices needed to benefit from diversity. This comprehensive handbook: Explains how to conceptualize, operationalize, and implement inclusion in organizations. Connects inclusion to multiple dimensions of diversity (including gender, race, ethnicity, nationality, social class, religion, profession, and many others) in integrative ways, incorporating specific and relevant examples. Includes models, illustrations, and cases showing how to apply the principles and practices of inclusion. Addresses international and multicultural perspectives throughout, including many examples. Provides practitioners with key perspectives and tools for thinking about and fostering inclusion in a variety of organizational contexts. Provides HR professionals, industrial-organizational psychologists, D&I practitioners, and those in related fields—as well as anyone interested in enhancing the workplace—with a one-stop resource on the latest knowledge regarding diversity and the practice of inclusion in organizations. This vital resource offers a clear understanding of and a way to navigate the challenges of creating and sustaining inclusion initiatives that truly work.

Download or read book Business and Professional Communication written by Kathryn Sue Young and published by Waveland Press. This book was released on 2020-05-28 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills. The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.