Download or read book Clients Consumers Or Citizens written by Bob Hudson and published by Policy Press. This book was released on 2021-06-21 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult social care was the first major social policy domain in England to be transferred from the state to the market. This book meticulously charts this shift, challenges the dominant market paradigm, explores alternative models for a post-Covid-19 future and locates the debate within the wider political thinking and policy change literature.
Download or read book Clients Consumers or Citizens written by Bob Hudson and published by Policy Press. This book was released on 2021-06-21 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult social care was the first major social policy domain in England to be transferred from the state to the market. There is now a forty-year period to look back at to consider the thinking behind the strategy, the impacts on commissioners and providers of care, on the care workforce and on those who use care and support services. In this book, Bob Hudson meticulously charts these shifts. He challenges the dominant market paradigm, explores alternative models for a post-Covid-19 future and locates the debate within the wider literature on political thinking and policy change.
Download or read book Consumers and Citizens written by Néstor García Canclini and published by U of Minnesota Press. This book was released on 2001 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nestor Garcia Canclini, the best-known and most innovative cultural studies scholar in Latin America, maps the critical effects of urban sprawl, global media, and commodity markets on citizens. The complex results mean not only a shrinkage of certain traditional rights (particularly those of the welfare or client state) but also indicate new openings for expanding citizenship.
Download or read book Governance Consumers and Citizens written by M. Bevir and published by Springer. This book was released on 2007-09-12 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to focus on governance and cultures of consumption, expanding the debate and raising new conceptions and policy agendas. It questions the changing place of the consumer as citizen in recent trends in governance, the tensions between competing ideas and practices of consumerism, and the active role of consumers in governance.
Download or read book Citizen Customer Partner written by John Clayton Thomas and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.
Download or read book The Consumer in Public Services written by Ian Greener and published by Policy Press. This book was released on 2009-04-15 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
Download or read book The McDonaldization of Social Work written by Dr Donna Dustin and published by Ashgate Publishing, Ltd.. This book was released on 2012-12-28 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based upon George Ritzer's McDonaldization of Society thesis and incorporating aspects of social theory, this book examines the introduction of care management to social work practice. Donna Dustin analyzes care management as an example of the managerial application of efficiency, calculability, predictability and control to social work practice. These principles, put to good use in organizations that produce tangible outputs at a profit, are being increasingly applied in non-profit public sector organizations where the outcomes require intangibles such as professional relationships. The author examines whether the McDonaldization process heightens dilemmas such as cost versus rights for professionals working in the social services. Using social theory to frame her research with care managers and their managers in the UK, the author examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. The book's in-depth analysis of the policy background, implementation and practice of care management will resonate with social workers in other national contexts, such as the US, where the care management model has been introduced.
Download or read book The Connected Community written by Cormac Russell and published by Berrett-Koehler Publishers. This book was released on 2022-09-27 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find out how to uncover the hidden talents, assets, and abilities in your neighborhood and bring them together to create a vibrant and joyful community. It takes a village! We may be living longer, but people are more socially isolated than ever before. As a result, we are hindered both mentally and physically, and many of us are looking for something concrete we can do to address problems like poverty, racism, and climate change. What if solutions could be found on your very doorstep or just two door knocks away? Cormac Russell is a veteran practitioner of asset-based community development (ABCD), which focuses on uncovering and leveraging the hidden resources, skills, and experience in our neighborhoods. He and John McKnight, the cooriginator of ABCD, show how anyone can discover this untapped potential and connect with his or her neighbors to create healthier, safer, greener, more prosperous, and welcoming communities. They offer a wealth of illustrative examples from around the world that will inspire you to explore your own community and discover its hidden treasures. You will learn to take action on what you already deeply know-that neighborliness is not just a nice-to-have personal characteristic but essential to living a fruitful life and a powerful amplifier of community change and renewal.
Download or read book Position and Responsibility written by Ilsup Ahn and published by Wipf and Stock Publishers. This book was released on 2009-06-08 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the moral criterion for those who hold power positions and authority in governments, corporations, and institutions? Ahn answers this question by presenting the concept of the positional imperative. The positional imperative is an executive moral norm for those who hold power positions in political and economic organizations. By critically integrating the Neo-Kantian reconstructionism of Jÿrgen Habermas with the Neo-Augustinian reconstructionism of Reinhold Niebuhr, through the method of co-reconstruction, Ahn identifies the positional imperative as an executive moral norm embedded in all power positions: Act in such a way not only to abide by laws, but also to come by the approvals of those affected by your positional actions. By uncovering this executive moral norm, Ahn argues that a position holder is not just a professional working for the system, but a moral executive who is willing to take the responsibility of his or her positional actions.
Download or read book Canadian Public Administration in the 21st Century written by Charles Conteh and published by Taylor & Francis. This book was released on 2013-08-13 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: The demands associated with good governance and good public management are at an all-time high. Yet the discipline of Canadian public administration is in flux, and the time is ripe for an open and frank analysis of its state and possibilities. Canadian Public Administration in the 21st Century brings together emerging voices in Canadian public adm
Download or read book Education for Citizenship written by Grant Reeher and published by Rowman & Littlefield Publishers. This book was released on 1997-08-29 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the challenge of education for citizenship at a specific, concrete level. It offers examples of efforts to create among our students a new set of what Tocqueville called mores or culturally defining 'habits of the heart' which will enhance citizenship, foster a sense of connectedness to a community stretching beyond the university, and ultimately, support the practices, basic values, and institutions necessary for the democratic process.
Download or read book The Service State written by Patrice Dutil and published by University of Ottawa Press. This book was released on 2011-01-14 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts from a variety of perspectives and answers some pressing questions: How can we make better decisions about service delivery? How should we measure service delivery performance? How should we engage users of government services? How can we create a service culture? How can we use the internet more effectively? Approaching service delivery as not merely technical but inherently political and controversial, the authors look beyond the rhetoric to see what has actually been achieved and what obstacles confront further improvements.
Download or read book Renewal in European Local Democracies written by Linze Schaap and published by Springer Science & Business Media. This book was released on 2012-02-11 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the dynamics of democratic reform processes in European local government. On the basis of analyses of theoretical challenges to present developments, the book pays attention to processes of democratic innovation inspired by classical representative democracy and by new forms of democracy influenced by notions of governance, participation, e-governance, empowering civil society and the like. Also attention is given to the role of regionalization and of leader- ship in efforts to revitalize local democracy. Cases from all over Europe are being studied.
Download or read book Departments of Labor Health and Human Services Education and Related Agencies Appropriations for 2008 written by United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies and published by . This book was released on 2007 with total page 1450 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Purchasing of Maintenance Service Delivery in the Dutch Social Housing Sector written by Johan Hendrik van Mossel and published by IOS Press. This book was released on 2008 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals the essential determinants of maintenance service quality in order to promote tenant satisfaction. This title develops commodity strategies for the purchasing of maintenance services which make its optimization possible from the perspective of tenant satisfaction.
Download or read book Fair Development in China written by Qingyun Jiang and published by Springer. This book was released on 2016-10-04 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this volume is to explore sustainable innovation and “fair development” in China. It examines various existing problems currently faced in China, such as food safety, education, healthcare, employment, housing, the environment and censorship, among others, and provides different perspectives in relation to fair development. Topics covered include coordinated governance, energy consumption and policy, dynamic sustainability, green marketing, and people-oriented education. While the focus of the volume is on China, the research process and structure presented can also be used to explore fair development in other emerging economies. Fair development is a framework that includes such principles as sustainability, with particular respect to the implications for human development in the context of available opportunities, resources, and outputs. China, the world’s second largest economy, continues to face several challenges when pursuing sustainable development, such as unbalanced growth pressure in the central and western regions and rural areas of China, the fragility of the natural environment, and resource constraints and structural problems in economic and social development. It is a crucial mission for China to sustain economic growth without sacrificing environmental sustainability or human rights. For example, there is increasing pressure on China to reduce its dependence on fossil energy. Therefore, innovations in technologies, management, and even systems are critical to drive a transition to low-carbon energy, which will be a long-term process. Featuring contributions from a diverse group of researchers from multiple disciplines, this volume provides a comprehensive collection of perspectives on economic, political, and social development in China.
Download or read book Sold American written by Charles F. McGovern and published by Univ of North Carolina Press. This book was released on 2009-01-06 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the turn of the twentieth century, an emerging consumer culture in the United States promoted constant spending to meet material needs and develop social identity and self-cultivation. In Sold American, Charles F. McGovern examines the key players active in shaping this cultural evolution: advertisers and consumer advocates. McGovern argues that even though these two professional groups invented radically different models for proper spending, both groups propagated mass consumption as a specifically American social practice and an important element of nationality and citizenship. Advertisers, McGovern shows, used nationalist ideals, icons, and political language to define consumption as the foundation of the pursuit of happiness. Consumer advocates, on the other hand, viewed the market with a republican-inspired skepticism and fought commercial incursions on consumer independence. The result, says McGovern, was a redefinition of the citizen as consumer. The articulation of an "American Way of Life" in the Depression and World War II ratified consumer abundance as the basis of a distinct American culture and history.
