Download or read book Change Management Excellence written by Steve Macaulay and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate change by employing business, political, spiritual and emotional intelligence.
Download or read book Change Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2006 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Process Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2006 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Enterprise Excellence written by Nick Vyas and published by . This book was released on 2021-12-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise Excellence: A Modern Approach to Organizational Change and Leadership using Blended Quality Management prepares students to utilize strategic thinking and Lean Six Sigma (LSS) practices and techniques to improve operations and reduce inefficiencies. Using Six Sigma's DMAIC-define, measure, analyze, improve, control-process, students apply concepts and tools by leading and participating in an actual LSS project. The book is organized so that it walks students, practitioners, and leaders through each step of the LSS DMAIC process through interactive, hands-on modules. In the opening module, students select a project and describe the process, opportunity, and goal (Define). Additional chapters guide students through collecting data and defining metrics (Measure); identifying potential solutions (Analyze); testing theories, piloting solutions, and rolling out solutions (Improve); and monitoring results to assess and maintain the overall gain (Control). The text includes a project guide and a collection of case studies to help students connect critical concepts with practical application. Enterprise Excellence helps students build their understanding of process improvement, practice running a team project, achieve meaningful results, and apply their new skills and tools in real-world projects. The book is an exemplary resource for courses and programs in business and organizational change/management.
Download or read book Creating Excellence written by Craig R. Hickman and published by Routledge. This book was released on 2018-04-17 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Excellence, first published in 1984, proposes a rational yet visionary blend of approaches for a winning, strategy-driven culture that can provide you and your company with the confidence that gets results. Based on a programme of six essential leadership skills – vision, sensitivity, insight, versatility, focus, and patience – this step-by-step blueprint for organisational excellence shows the New Age Executive exactly how to: Know your firm’s capabilities – and make the most of them Motivate your people to peak performance Respond positivity to change from within and without Develop long-term goals and see them through And turn crisis into opportunity All these principles are illustrated with fascinating case studies of the most spectacular successes and failures in the history of American enterprise. In addition, hands-on ‘exercises’ will enable you to test their application to the concerns of your own organisation. Whether you work for a small business or a vast conglomerate, in a hot new industry or a mature, stable environment, Creative Excellence can help make you the most important corporate asset of the eighties – and beyond.
Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Download or read book Beyond Change Management written by Dean Anderson and published by John Wiley & Sons. This book was released on 2002-02-28 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your organization! To truly transform your organization, you must learn to transform your own mindset. Beyond Change Management-the only book specifically about the interaction of leadership style, mindset, and the change process-revolutionizes leaders' approach to transformational change. Shattering the myth that transformation can be managed, this book-part of the Practicing OD Series--offers you new directions and ways of thinking and behaving that are essential for successful change. Its unique approach brings organization development (OD) into the mainstream of leaders' approaches to change, expanding and integrating the fields of OD, leadership, change management, and consciousness. You'll also get: ready-to-use worksheets questionnaires guidelines "Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools." --Ken Blanchard, coauthor, The One Minute Manager and Gung Ho! "The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations." --Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Hear
Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.
Download or read book Asset Management Excellence written by John D. Campbell and published by CRC Press. This book was released on 2016-04-19 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the eight years since the publication of Maintenance Excellence: Optimizing Equipment Life-Cycle Decisions the business environment has changed drastically. Globalization, consolidation, and changes in technology challenge asset management and maintenance professionals to be more efficient. Globalization and consolidation have been particula
Download or read book Complaint Management Excellence written by Sarah Cook and published by Kogan Page Publishers. This book was released on 2012-05-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. Complaint Management Excellence provides practical advice, tools and techniques for managers to adopt when managing any complaints that come into their organisation. In order to arrive at a culture where complaints are welcomed, the underlying values, processes, structure, strategy and people within an organization all need to be aligned with, and respect, customer needs. Not only does this improve the long-terms prospects for the company itself, but can have a tremendous knock-on effect in terms of boosting employee morale and engagement. With case studies from companies as diverse as John Lewis, Waitrose, DHL, Hilton Hotels, the Starwood group (including Four Seasons and Ritz Carlton hotels) and BT, Complaint Management Excellence explains what customers are really looking for when they make a complaint, how to avoid conflict and how managers can lead culture change to ensure the best experience for all customers and clients.
Download or read book Achieving Excellence in Human Resources Management written by Edward Lawler and published by Stanford University Press. This book was released on 2009-05-04 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes how HR organizations operate and what makes them effective, outlining how they need to change.
Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--
Download or read book Guidelines for the Management of Change for Process Safety written by CCPS (Center for Chemical Process Safety) and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guidelines for the Management of Change for Process Safety provides guidance on the implementation of effective and efficient Management of Change (MOC) procedures, which can be applied to improve process safety. In addition to introducing MOC systems, the book describes how to design an initial system from scratch, including the scope of the system and the applications over a plant life cycle and the boundaries and overlaps with other process safety management systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Download or read book Resource Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2007 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leading Successful Change Revised and Updated Edition written by Gregory P. Shea and published by University of Pennsylvania Press. This book was released on 2020-02-11 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this revised and updated edition of Leading Successful Change, Gregory Shea and Cassie Solomon share success stories from a host of companies including Twitter and Viacom. They offer a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that.
Download or read book Knowledge Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2007 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Uptime written by John D. Campbell and published by CRC Press. This book was released on 2015-08-18 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their mai
