Download or read book Business Relationships that Last written by Ed Wallace and published by Greenleaf Book Group. This book was released on 2009 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that relationships are critical to business success, but no-one has provided a simple system to turn contacts and acquaintances into valuable assets -- until now. The first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of rela-tionship building. Surveyed executives say they need this book. In a recent survey, 88 percent of executives indicated that the strength of their client, cus-tomer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relation-ships and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. This book delivers the process that so many people and organisations need.

Download or read book Be Kind Not Nice written by Marcia Sirota and published by Createspace Independent Publishing Platform. This book was released on 2016-12-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you frustrated in your relationships? Are you an employee, manager or boss? Are you parent, teacher or caregiver? Are you a sibling, friend or part of a couple? In this book, Dr. Marcia Sirota gives you the straight talk with real-life stories, deep psychological insights and practical, easy-to-apply tools to rebuild your self-esteem and stop trying so hard to make other people happy. In Be Kind, Not Nice, you'll discover how: To escape the vicious circle of people pleasing, being mistreated, frustration and addiction To become a more compassionate, kind person To love and accept yourself first To take better care of yourself and live a more authentic, empowered life To create positive, successful relationships at home, school and work If you're a people-pleaser and can't stop being nice, this book is for you. We use words like kindness and nice every day without ever really thinking about what they may actually mean. By deconstructing two seemingly simple words in an attempt to define them, this book opens a doorway to a deep meditation on self-forgiveness, healing and true personal potential. - Jeff de Boer, metal artist and creator of suits of armour for mice Every page of Dr. Marcia Sirota's new book reflects her own intelligence and compassion. Be Kind, Not Nice offers the kind of encouragement we all need - not rooted in fantasy or wishful thinking, but based in a truth that is unlocked with greater understanding of ourselves and our own potential. You are amazing, and Dr. Sirota can prove it. - David Hopkins, author of We Miss All the Great Parties Finally, a book that champions your success. Don't miss out on even one more day of getting all you want in life.

Download or read book Better Business Relationships written by Kim Tasso and published by Bloomsbury Publishing. This book was released on 2018-09-20 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business success is reliant on being able to get on with people. No matter what the role in an organization, the ability to influence, persuade, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology and management to communications and sales, in order to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, constructive professional relationships is at risk of becoming a dying art. With the rise of social media, automation and artificial intelligence, there is worldwide concern that we risk losing the human factors that are needed for individual and organizational success. Kim Tasso provides practical and essential insight on: · Understanding yourself and other people; · Learning how to change; · The fundamentals of good communication, · How relationships are formed and conflict management; · Working with people and teams internally; and · Working with people externally and selling. Better Business Relationships is ideal for anyone who wants to improve their relationships at work and gain a greater understanding of critical social and communications skills required to succeed in any professional environment.

Download or read book How to Click with People written by Rick Kirschner and published by Hachette UK. This book was released on 2011-07-05 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Secret to Building Better Relationships in Business and in Life With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you. We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to: -Recognize and respond effectively to the four basic communication styles everyone uses -Speak the same language as the person you're talking to, whether emotional or intellectual -Connect in a digital age ruled by e-mail and social media -Master the 7 Signals that will make you-and your ideas-click with others -Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them In the end, Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.

Download or read book Customer Once Client Forever written by Richard Buckingham and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Download or read book Business Network Transformation written by Jeffrey Word and published by John Wiley & Sons. This book was released on 2009-08-17 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to defend themselves against commoditization and disruptive innovation, leading companies are now gaining competitive advantage through networked business models and tapping into talent from outside their company. Rather than implementing rigid "built-to-last" processes, organizations are now constructing more fluid "built-to-adapt" networks in which each member focuses on its differentiation and relies increasingly on its partners, suppliers, and customers to provide the rest. With contributions by the biggest names in business network transformation, this book offers cutting edge research and an in-depth exploration of critical topics such as customer value, supply networks, product leadership, global processes, operations, innovation, relationship management, and IT. The book also provides practical guidance for successfully engaging in BNT, and is filled with illustrative case studies from some of the world’s largest and most successful companies. It contains the vital information business leaders need to enable their companies to deliver faster innovation to customers at lower cost by sharing investments, assets, and ideas across their business networks. An essential resource for all business leaders, Business Network Transformation shows how to transform any business network to achieve competitive advantage and increase the bottom line. Contributors include Geoffrey Moore, Philip Lay, Marco Iansiti, Mohan Sawhney, Ranjay Gulati, David Kletter, Venkat Venkatraman, John Hagel III, John Seely Brown, Gautam Kasthurirangan, Randall Russell, Henry Chesbrough, Jeffrey Dyer, and Andrew McAfee.

Download or read book Connect written by David L. Bradford and published by National Geographic Books. This book was released on 2022-03-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'A practical and timely book' - Arianna Huffington, Founder and CEO, Thrive Global 'Valuable for everyone' - Julia Samuel, bestselling author Biting your tongue? Bottling it all up? From marriage to management challenges, learn how to change your relationships from exasperating to exceptional with this expert guide. The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship -- the kind of relationship where we feel fully understood and supported for who we are -- it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics. Now, they share their insights with you, including: - Why relationship-building is not the process of being with 'the right person' but rather creating the kind of relationship you want - Why deepening a relationship takes risk - The importance of vulnerability, curiosity and empathy in building relationships - How the modern world can help - and hinder - our ability to connect Filled with time-tested strategies for giving feedback, negotiating boundaries, and working through disagreements, Connect will be an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life.

Download or read book The Challenger Sale written by Matthew Dixon and published by Penguin. This book was released on 2011-11-10 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.

Download or read book Superconnector written by Scott Gerber and published by Da Capo Lifelong Books. This book was released on 2018-02-27 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abandon the networking-for-networking's-sake mentality in favor of a more powerful and effective approach to creating and enhancing connections. STOP NETWORKING. Seriously, stop doing it. Now. It is time to ditch the old networking-for networking's-sake mentality in favor of a more powerful and effective approach to creating and enhancing connections. In Superconnector, Scott Gerber and Ryan Paugh reveal a new category of professionals born out of the social media era: highly valuable community-builders who make things happen through their keen understanding and utilization of social capital. Superconnectors understand the power of relationship-building, problem-solve by connecting the dots at high levels, and purposefully cause different worlds and communities to interact with the intention of creating mutual value. How can you become a Superconnector? Gerber and Paugh share instructive anecdotes from a who's who roster of high achievers, revealing how to systematically manage a professional community and maximize its value. Of utmost importance is practicing Habitual Generosity, acting on the knowledge that your greatest returns come when you least expect them, and that by putting others' needs first the good karma will flow back to you tenfold. Gerber and Paugh also explore winning strategies such as The Art of Selectivity, a well-honed ability to define which relationships matter most for you and decide how you will maintain them over time. Full of helpful advice on how to communicate with anyone about anything, Google-proof your reputation, and much more, Superconnector is a must-read for those seeking personal and business success.

Download or read book Work Better Together How to Cultivate Strong Relationships to Maximize Well Being and Boost Bottom Lines written by Jen Fisher and published by McGraw Hill Professional. This book was released on 2021-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.

Download or read book Well Connected written by Gordon S. Curtis and published by John Wiley & Sons. This book was released on 2010-06-15 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve your goals by selectively engaging the right people and connecting well with them Smart executives who want to reach virtually any business goal-from raising capital to finding sales leads to finding the perfect job-know that networking is the key to their success. But traditional networking approaches-meet as many people as possible, amass huge numbers of "connections" and "friends" in your LinkedIn and Facebook networks-rarely produce more than a handful of relationships that pay off. In Well-Connected, networking maven and coach Gordon Curtis explains that the secret to building truly effective relationships is to narrow--rather than widen--your network. His proven methodology for building key relationships that deliver results every time emphasizes selectively engaging the right people and connecting with them well : First, identify a "critical enabler," someone who has access to the knowledge you need and is inclined to help you; second, unlock the critical enabler's willingness and ability to provide what you need by offering her something valuable before you ask her or him for anything. Well-Connected reveals a breakthrough approach to networking that delivers predictable, positive results Filled with success stories, the book provides an accessible action plan for all readers Networking maven Gordon Curtis has been featured in The Wall Street Journal, The Boston Sunday Globe, Fast Company Magazine Well-Connected serves as the playbook for sophisticated business people who know there's a better way to connect with the right people to get things done better and faster.

Download or read book Productive Relationships written by Jan Yager and published by . This book was released on 2011-01-01 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to developing productive business relationships to hasten your success, whether you work for a major corporation, a small business, or are a self-employed entrepreneur or freelancer. Jan Yager, Ph.D., whose bosses, over the years, have included legendary publisher Barney Rosset, Pulitzer Prize-winning author Norman Mailer, and academic chairs, did extensive original interviews and observations for this useful book that covers everything from how to recognize and deal with negative types you might encounter at work and in business to more effective use of social media. Bibliography. Resources. Index.

Download or read book Access to Asia written by Sharon Schweitzer and published by John Wiley & Sons. This book was released on 2015-04-27 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations. Readers will find in-the-trenches advice and stories from 80 regional experts in 10 countries, including China, Hong Kong, India, Japan, and Korea. Discover the unique eight-question framework that provides rich interview material and insight from respected cultural experts Track cultural progress over time and highlight areas in need of improvement with the Self-Awareness Profile Learn the little-known facts, reports, and resources that help establish and strengthen Asian business relationships Effective cross-cultural communication is mandatory for today's successful global business leaders. For companies and individuals looking to engage more successfully with their counterparts in Asia, Access to Asia showcases the critical people skills that drive global business success.

Download or read book The Path written by Michael Puett and published by Simon and Schuster. This book was released on 2016-04-05 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the first time, an award-winning Harvard professor shares his wildly popular course on classical Chinese philosophy, showing you how ancient ideas—like the fallacy of the authentic self—can guide you on the path to a good life today. Why is a course on ancient Chinese philosophers one of the most popular at Harvard? Because it challenges all our modern assumptions about what it takes to flourish. Astonishing teachings emerged two thousand years ago through the work of a succession of Chinese scholars exploring how humans can improve themselves and their society. And what are these counterintuitive ideas? Transformation comes not from looking within for a true self, but from creating conditions that produce new possibilities. Good relationships come not from being sincere and authentic, but from the rituals we perform within them. A good life emerges not from planning it out, but through training ourselves to respond well to small moments. Influence comes not from wielding power but from holding back. Excellence comes from what we choose to do, not our natural abilities. In other words, The Path “opens the mind” (Huffington Post) and upends everything we are told about how to lead a good life. Its most radical idea is that there is no path to follow in the first place—just a journey we create anew at every moment by seeing and doing things differently. “With its…spirited, convincing vision, revolutionary new insights can be gleaned from this book on how to approach life’s multifarious situations with both heart and head” (Kirkus Reviews). A note from the publisher: To read relevant passages from the original works of Chinese philosophy, see our ebook Confucius, Mencius, Laozi, Zhuangzi, Xunzi: Selected Passages, available wherever books are sold.

Download or read book Relationship Economics written by David Nour and published by John Wiley & Sons. This book was released on 2011-03-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated guide to bridging relationship creation with relationship capitalization Relationship Economics isn't about taking advantage of friends or coworkers to get ahead. It's about prioritizing and maximizing a unique return on strategic relationships to fuel unprecedented growth. Based on the author's global speaking and consulting engagements, Relationship Economics reveals that success comes from investing in people for extraordinary returns. This revised and updated version explains the three major types of relationships—personal, functional, and strategic—and how to focus each to fuel enterprise growth. It introduces new concepts in relationship management, including the exchange of Relationship Currency®, the accumulation of Reputation Capital®, and the building of Professional Net Worth®. These are the fundamental measures of business relationship, and once you understand them, you'll be able to turn your contacts into better executions, performance, and results. "David Nour is the definitive expert on strategic relationships. He has captured practical, pragmatic, and timely insights in Relationship Economics and has been a valuable resource to my sales transformation efforts." —RANDY SEIDL, Senior VP, Enterprise Servers, Storage and Networking, Americas, HP "Although many understand the importance of relationships, the quantifiable and strategic values of relationships are often underemphasized. David Nour has done just that in??Relationship Economics."?? —CRAIG LEMASTERS, President and CEO, Assurant Solutions "If a man is judged by the company he keeps, David Nour's Relationship Economics provides a systematic approach to building value in that judgment. The concepts reach well beyond networking to building lasting and productive relationships." —DENNIS SADLOWSKI, former president and CEO, Siemens Energy & Automation, Inc.

Download or read book Building High Performance Business Relationships written by Tony Lendrum and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: