Download or read book Best Hotel Front Desk Clerk Ever written by Kalas Publishing and published by . This book was released on 2019-12-03 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Hotel Front Desk Clerk. Ever. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Download or read book Front Desk Front Desk 1 Scholastic Gold written by Kelly Yang and published by Scholastic Inc.. This book was released on 2018-05-29 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside Out and Back Again meets Millicent Min, Girl Genius in this timely, hopeful middle-grade novel with a contemporary Chinese twist. Winner of the Asian / Pacific American Award for Children's Literature!* "Many readers will recognize themselves or their neighbors in these pages." -- Kirkus Reviews, starred reviewMia Tang has a lot of secrets.Number 1: She lives in a motel, not a big house. Every day, while her immigrant parents clean the rooms, ten-year-old Mia manages the front desk of the Calivista Motel and tends to its guests.Number 2: Her parents hide immigrants. And if the mean motel owner, Mr. Yao, finds out they've been letting them stay in the empty rooms for free, the Tangs will be doomed.Number 3: She wants to be a writer. But how can she when her mom thinks she should stick to math because English is not her first language?It will take all of Mia's courage, kindness, and hard work to get through this year. Will she be able to hold on to her job, help the immigrants and guests, escape Mr. Yao, and go for her dreams?Front Desk joins the Scholastic Gold line, which features award-winning and beloved novels. Includes exclusive bonus content!

Download or read book I Never Asked To Be The World s Best Hotel Front Desk Clerk But Here I Am Absolutely Crushing It written by Talva Publishing and published by . This book was released on 2019-11-28 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: I Never Asked To Be The World's Best Hotel Front Desk Clerk But Here I Am Absolutely Crushing It. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Download or read book Hotel Front Desk Clerk Red Hot Career Guide 2587 Real Interview Questions written by Red-Hot Careers and published by Createspace Independent Publishing Platform. This book was released on 2018-05-07 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: 3 of the 2587 sweeping interview questions in this book, revealed: Behavior question: What s your availability for employment? - Business Acumen question: Have you ever solved a Hotel front desk clerk problem that others around you could not solve? - Negotiating question: Have you ever been in a Hotel front desk clerk situation where you had to bargain with someone? How did you feel about this? What did you do? Give an example Land your next Hotel front desk clerk role with ease and use the 2587 REAL Interview Questions in this time-tested book to demystify the entire job-search process. If you only want to use one long-trusted guidance, this is it. Assess and test yourself, then tackle and ace the interview and Hotel front desk clerk role with 2587 REAL interview questions; covering 70 interview topics including Brainteasers, Sound Judgment, Resolving Conflict, Client-Facing Skills, Strategic Planning, Building Relationships, Time Management Skills, Ambition, Relate Well, and Variety...PLUS 60 MORE TOPICS... Pick up this book today to rock the interview and get your dream Hotel front desk clerk Job.

Download or read book Skid Road written by Murray Morgan and published by University of Washington Press. This book was released on 2018-03-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Skid Road tells the story of Seattle “from the bottom up,” offering an informal and engaging portrait of the Emerald City’s first century, as seen through the lives of some of its most colorful citizens. With his trademark combination of deep local knowledge, precision, and wit, Murray Morgan traces the city’s history from its earliest days as a hacked-from-the-wilderness timber town, touching on local tribes, settlers, the lumber and railroad industries, the great fire of 1889, the Alaska gold rush, flourishing dens of vice, the 1919 general strike, the 1962 World’s Fair, and the stuttering growth of the 1970s and ’80s. Through it all, Morgan shows us that Seattle’s one constant is change and that its penchant for reinvention has always been fueled by creative, if sometimes unorthodox, residents. With a new introduction by Pulitzer Prize-winning book critic Mary Ann Gwinn, this redesigned edition of Murray Morgan’s classic work is a must for those interested in how Seattle got to where it is today.

Download or read book Hospitality Reception and Front Office Procedures and Systems written by Negi Jagmohan and published by S. Chand Publishing. This book was released on 2013 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Section-I Concepts, Procedure, Skills & Techniques Section-Ii Conversation Skills: Some English, French, German And Hinidi Communicationalskills

Download or read book More Tales from the Front Desk written by Elisha Forrester and published by CreateSpace. This book was released on 2014-04-10 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Back with blunt front desk secrets, staff vs. guest feuds, ghost dogs, strange phone calls, and outrageous complaints, More Tales from the Front Desk is packed with stories from a small-town hotel front desk clerk. Following Tales from the Front Desk, stories detail guest complaints and outbursts from around the world, get down to the nitty gritty of what properties don't tell guests, and recall shifts that didn't go all that well.

Download or read book How to be a Hotel Receptionist written by Matt Shiells-Jones and published by Lulu.com. This book was released on 2012-03-15 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed for anyone who works front of house in a hotel, from porters to managers and beyond and is an indispensable read that covers almost everything you could encounter; from complaint handling and telephone call skills through to dealing with overbooking and room allocations. Comprehensive, yet easy to read and conversational in tone, this book provides a great addition to any in-house training. It contains one of the most comprehensive sections on complaint handling, both in writing and face to face along with guidelines on best practice, sample scenarios and questions to make you think, making this a fantastic read to help you get to grips with the reception and front of house role. This book covers a vast array of matters and is suitable for both floor-level staff and managers

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book How to be The Best Hotel Front Office Employee written by Dr Anshumali Pandey and published by Notion Press. This book was released on 2021-09-17 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. The foundation of being successful in the Hotel Front Office Department is to be a Great Receptionist. This book invokes the knowledge required to be the best employee in you. Best Wishes. Dr Anshumali Pandey

Download or read book Principles of Hotel Front Office Operations written by Sue Baker and published by Burns & Oates. This book was released on 2000 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.

Download or read book How to Land a Top Paying Hotel Front Desk Clerks Job written by Sharon Riley and published by Tebbo. This book was released on 2012-05 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the first time, a book exists that compiles all the information candidates need to apply for their first Hotel front desk clerks job, or to apply for a better job. What you'll find especially helpful are the worksheets. It is so much easier to write about a work experience using these outlines. It ensures that the narrative will follow a logical structure and reminds you not to leave out the most important points. With this book, you'll be able to revise your application into a much stronger document, be much better prepared and a step ahead for the next opportunity. The book comes filled with useful cheat sheets. It helps you get your career organized in a tidy, presentable fashion. It also will inspire you to produce some attention-grabbing cover letters that convey your skills persuasively and attractively in your application packets. After studying it, too, you'll be prepared for interviews, or you will be after you conducted the practice sessions where someone sits and asks you potential questions. It makes you think on your feet! This book makes a world of difference in helping you stay away from vague and long-winded answers and you will be finally able to connect with prospective employers, including the one that will actually hire you. This book successfully challenges conventional job search wisdom and doesn't load you with useful but obvious suggestions ('don't forget to wear a nice suit to your interview, ' for example). Instead, it deliberately challenges conventional job search wisdom, and in so doing, offers radical but inspired suggestions for success. Think that 'companies approach hiring with common sense, logic, and good business acumen and consistency?' Think that 'the most qualified candidate gets the job?' Think again! Time and again it is proven that finding a job is a highly subjective business filled with innumerable variables. The triumphant jobseeker is the one who not only recognizes these inconsistencies and but also uses them to his advantage. Not sure how to do this? Don't worry-How to Land a Top-Paying Hotel front desk clerks Job guides the way. Highly recommended to any harried Hotel front desk clerks jobseeker, whether you want to work for the government or a company. You'll plan on using it again in your efforts to move up in the world for an even better position down the road. This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one. It stands out because it: 1) explains how the people doing the hiring think, so that you can win them over on paper and then in your interview; 2) has an engaging, reader-friendly style; 3) explains every step of the job-hunting process - from little-known ways for finding openings to getting ahead on the job. This book covers everything. Whether you are trying to get your first Hotel front desk clerks Job or move up in the system, get this book.

Download or read book Hotel Front Office Management written by Francis Frazee Hamilton and published by . This book was released on 1945 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley Global Education. This book was released on 2011-08-24 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.

Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.

Download or read book Chicken Soup for the Soul The Best Advice I Ever Heard written by Amy Newmark and published by Simon and Schuster. This book was released on 2018-11-06 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: People aren’t shy about giving advice. Whatever the advice - romantic, parental, financial, nutritional, occupational - you’ve heard it all. But what’s the best advice you ever heard? The contributors to this book have answered that question 101 different ways. This collection of personal tips, traditional adages, and clever observations covers such diverse topics as life, love, success, forgiveness, friendship, character, health, and many more. Has your whole outlook ever been changed by a few choice words? Did you change your life as a result of one piece of advice? In Chicken Soup for the Soul: The Best Advice I Ever Heard, 101 people share the words that changed everything for them, and how their lives improved as a result. This combination Christmas and New Year New You book provides the gift of advice—relatable for readers of all ages from all walks of life—with tips on such diverse topics as love, fitness, forgiveness, friendship, character, self-discipline, and health.