Download or read book IBM z OS V2R2 Availability Management written by Keith Winnard and published by IBM Redbooks. This book was released on 2015-12-17 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication helps you to become familiar with the technical changes that were introduced into the Availability Management areas with IBM z/OS® V2R2. This book is one of a series of IBM Redbooks that take a modular approach to providing information about the updates that are included with z/OS V2R2. This approach has the following goals: - Provide modular content - Group the technical changes into a topic - Provide a more streamlined way of finding relevant information that is based on the topic We hope you find this approach useful and we welcome your feedback.

Download or read book Continual service improvement written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

Download or read book Introduction to the ITIL service lifecycle written by Office of Government Commerce and published by The Stationery Office. This book was released on 2010-05-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.

Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2017-08-04 with total page 828 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.

Download or read book High Availability written by Floyd Piedad and published by Prentice Hall Professional. This book was released on 2001 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A best practices guide tothe people and process issues associated with maximizing application availability. Focus is on how enterprises can design systems that are easier to maintain.

Download or read book IT Audit Control and Security written by Robert R. Moeller and published by John Wiley & Sons. This book was released on 2010-11-02 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to computer security, the role of auditors today has never been more crucial. Auditors must ensure that all computers, in particular those dealing with e-business, are secure. The only source for information on the combined areas of computer audit, control, and security, the IT Audit, Control, and Security describes the types of internal controls, security, and integrity procedures that management must build into its automated systems. This very timely book provides auditors with the guidance they need to ensure that their systems are secure from both internal and external threats.

Download or read book Cyber Security and Privacy Control written by Robert R. Moeller and published by John Wiley & Sons. This book was released on 2011-04-12 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: This section discusses IT audit cybersecurity and privacy control activities from two focus areas. First is focus on some of the many cybersecurity and privacy concerns that auditors should consider in their reviews of IT-based systems and processes. Second focus area includes IT Audit internal procedures. IT audit functions sometimes fail to implement appropriate security and privacy protection controls over their own IT audit processes, such as audit evidence materials, IT audit workpapers, auditor laptop computer resources, and many others. Although every audit department is different, this section suggests best practices for an IT audit function and concludes with a discussion on the payment card industry data security standard data security standards (PCI-DSS), a guideline that has been developed by major credit card companies to help enterprises that process card payments prevent credit card fraud and to provide some protection from various credit security vulnerabilities and threats. IT auditors should understand the high-level key elements of this standard and incorporate it in their review where appropriate.

Download or read book Availability Engineering and Management for Manufacturing Plant Performance written by Richard G. Lamb and published by Pearson Education. This book was released on 1995-03-08 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's manufacturing environment, the integration of commercial, production, maintenance, and engineering functions is a common and crucial goal. In this timely volume, Richard G. Lamb presents a new standard within the enterprise and plant design management. Lamb shows readers how to advance the plant's role in enterprise business performance and leadership by most cost effectively achieving the mechanical availability necessary to perform in the face of current events, business cycles, and industry trends. Performance is from the designed and managed reliability and maintainability of its equipment.

Download or read book CMMI for Services Version 1 3 written by CMMI Product Team and published by Lulu.com. This book was released on 2011 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The ITIL Process Manual written by James Persse and published by Van Haren. This book was released on 2016-01-01 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which are not required for many organisations. Each chapter has the following structure: Improvement activities Process inputs and outputs Related processes Tools and techniques Key Performance Indicators Critical Success Factors Process Improvement roles Benefits of effective Process Implementation challenges and considerations Typical assets and artefacts of an Improvement program

Download or read book Service Availability written by Maria Toeroe and published by John Wiley & Sons. This book was released on 2012-03-12 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our society increasingly depends on computer-based systems; the number of applications deployed has increased dramatically in recent years and this trend is accelerating. Many of these applications are expected to provide their services continuously. The Service Availability Forum has recognized this need and developed a set of specifications to help software designers and developers to focus on the value added function of applications, leaving the availability management functions for the middleware. A practical and informative reference for the Service Availability Forum specifications, this book gives a cohesive explanation of the founding principles, motivation behind the design of the specifications, and the solutions, usage scenarios and limitations that a final system may have. Avoiding complex mathematical explanations, the book takes a pragmatic approach by discussing issues that are as close as possible to the daily software design/development by practitioners, and yet at a level that still takes in the overall picture. As a result, practitioners will be able to use the specifications as intended. Takes a practical approach, giving guidance on the use of the specifications to explain the architecture, redundancy models and dependencies of the Service Availability (SA) Forum services Explains how service availability provides fault tolerance at the service level Clarifies how the SA Forum solution is supported by open source implementations of the middleware Includes fragments of code, simple example and use cases to give readers a practical understanding of the topic Provides a stepping stone for applications and system designers, developers and advanced students to help them understand and use the specifications

Download or read book New Concepts for Presence and Availability in Ubiquitous and Mobile Computing written by Mirko Fetter and published by University of Bamberg Press. This book was released on 2019-01-24 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

Download or read book Foundations of ITIL V3 written by Arjen de Jong and published by Van Haren. This book was released on 2007-09-09 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:

Download or read book Service Delivery written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2001 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService ......

Download or read book Service design written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.

Download or read book Reliability and Availability of Cloud Computing written by Eric Bauer and published by John Wiley & Sons. This book was released on 2012-07-20 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A holistic approach to service reliability and availability of cloud computing Reliability and Availability of Cloud Computing provides IS/IT system and solution architects, developers, and engineers with the knowledge needed to assess the impact of virtualization and cloud computing on service reliability and availability. It reveals how to select the most appropriate design for reliability diligence to assure that user expectations are met. Organized in three parts (basics, risk analysis, and recommendations), this resource is accessible to readers of diverse backgrounds and experience levels. Numerous examples and more than 100 figures throughout the book help readers visualize problems to better understand the topic—and the authors present risks and options in bulleted lists that can be applied directly to specific applications/problems. Special features of this book include: Rigorous analysis of the reliability and availability risks that are inherent in cloud computing Simple formulas that explain the quantitative aspects of reliability and availability Enlightening discussions of the ways in which virtualized applications and cloud deployments differ from traditional system implementations and deployments Specific recommendations for developing reliable virtualized applications and cloud-based solutions Reliability and Availability of Cloud Computing is the guide for IS/IT staff in business, government, academia, and non-governmental organizations who are moving their applications to the cloud. It is also an important reference for professionals in technical sales, product management, and quality management, as well as software and quality engineers looking to broaden their expertise.