Download or read book Approches de l accueil en biblioth ques municipales written by Lucie Munsch and published by . This book was released on 2013 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book D velopper l accueil en biblioth que un projet d quipe written by and published by Ecole Nationale Supérieure Sciences Information Et Bibliothèques. This book was released on 2017-09-05 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n'est pas inné : cela s'apprend, s'organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L'ambition de ce volume est de renouveler l'approche de l'accueil en proposant un projet de professionnalisation de l'accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d'accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? A travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d'investir l'accueil de façon constructive. Il plaide en faveur d'une "symétrie des attentions" : professionnaliser l'accueil a autant de répercussions positives sur le bibliothécaire qu'il en présente pour l'utilisateur du service.
Download or read book Organiser l accueil en biblioth que written by Collectif and published by Presses de l’enssib. This book was released on 2022-04-05 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organiser l’accueil du public est aujourd’hui une exigence récurrente de tous les services publics. Cette activité prend des formes multiples : de la mise en place d’un service spécialisé au réaménagement de locaux, en passant par la conception d’outils, la régulation des flux ou l’implication du personnel, les variations de l’accueil sont presque infinies et doivent donc être déclinées dans le cadre d’une stratégie d’établissement mûrement réfléchie. Nic Diament, directrice-adjointe de la Bibliothèque Publique d’Information, a réuni des professionnels pour proposer non une panoplie de recettes mais des outils pour construire une politique de l’accueil dans les bibliothèques.
Download or read book D velopper l accueil en biblioth que written by Cédric Bastelica and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n'est pas inné : cela s'apprend, s'organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L'ambition de ce volume est de renouveler l'approche de l'accueil en proposant un projet de professionnalisation de l'accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d'accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? À travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d'investir l'accueil de façon constructive. Il plaide en faveur d'une « symétrie des attentions » : professionnaliser l'accueil a autant de répercussions positives sur le bibliothécaire qu'il en présente pour l'utilisateur du service. Coordonné par Héloïse Courty, conservatrice des bibliothèques, consultante et formatrice spécialisée dans la qualité d'accueil, ce volume réunit une quinzaine d'auteur·e·s, dont une chercheuse, un cadre de l'Assurance maladie, une cadre pédagogique, une psycho-sociologue du travail, un ancien libraire, un consultant, des bibliothécaires, qui partagent leur expérience de terrain et leurs conseils méthodologiques.
Download or read book D velopper l accueil en biblioth que written by Collectif and published by Presses de l’enssib. This book was released on 2019-05-21 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n’est pas inné : cela s’apprend, s’organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L’ambition de ce volume est de renouveler l’approche de l’accueil en proposant un projet de professionnalisation de l’accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d’accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? À travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d’investir l’accueil de façon constructive. Il plaide en faveur d’une « symétrie des attentions » : professionnaliser l’accueil a autant de répercussions positives sur le bibliothécaire qu’il en présente pour l’utilisateur du service. Coordonné par Héloïse Courty, conservatrice des bibliothèques, consultante et formatrice spécialisée dans la qualité d’accueil, ce volume réunit une quinzaine d’auteur·e·s, dont une chercheuse, un cadre de l’Assurance maladie, une cadre pédagogique, une psycho-sociologue du travail, un ancien libraire, un consultant, des bibliothécaires, qui partagent leur expérience de terrain et leurs conseils méthodologiques.
Download or read book Atlas of Lebanon written by Eric Verdeil and published by Presses de l’Ifpo. This book was released on 2019-10-03 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: After fifteen years of reconstruction in a relatively peaceful environment spanning the years 1990 to 2004, Lebanon has experienced successive violent political events resulting from complex entangled internal and external struggles. The Syrian crisis and its political, economic and demographic consequences on Lebanon have increased these tensions. This atlas sheds light on these new challenges and adds new data that complete the analyses already published in the Atlas du Liban. Territoires et société (Atlas of Lebanon. Territories and Society) released in 2007 by the same research team. Some of its components are included in this edition. Beyond the international regional crisis and the population movements, it takes into account Lebanon’s socio-economic dimensions, the environmental issues linked to uncontrolled urbanization and to natural risks, as well as conflicts due to local territorial management. This atlas is the result of a collaborative endeavor between French and Lebanese researchers. It uses a geographical approach that puts in the foreground a spatial analysis of social and natural phenomena. Public sources are scarce in Lebanon, especially at the local scale. They are sometimes less reliable and difficult to access. It is particularly the case for the Lebanese census data, conversely data are abundantly available on the refugees population, which is less known than the population of refugees. International data help compare Lebanon to its neighbors. Thematic data produced by some ministries are helpful to provide a detailed view regarding specific domains. Analyses processed on aerial and satellite images have produced essential data on urbanization and environment. Local thematic fieldwork surveys have provided additional data. The book consists of seven chapters. The first one deals with the territorial state-building seen in the light of regional geopolitics, and emphasizes internal violence and the reemergence of militias and armed groups that fight each other and the state army. Lebanon is once again perceived as a territory divided between multiple allegiances. The second chapter is devoted to the analysis of population dynamics, despite the lack of reliable data whose sources are subject to discussion. It includes analyses of internal population flows, the Lebanese diaspora, and the assessment of Syrian refugees’ influx. The third chapter shows the fragility of the Lebanese economic model. Its dependency on foreign investments and on...
Download or read book PASCAL written by and published by . This book was released on 1994 with total page 964 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Cambridge History of Medieval Monasticism in the Latin West written by Alison I. Beach and published by Cambridge University Press. This book was released on 2020-01-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Monasticism, in all of its variations, was a feature of almost every landscape in the medieval West. So ubiquitous were religious women and men throughout the Middle Ages that all medievalists encounter monasticism in their intellectual worlds. While there is enormous interest in medieval monasticism among Anglophone scholars, language is often a barrier to accessing some of the most important and groundbreaking research emerging from Europe. The Cambridge History of Medieval Monasticism in the Latin West offers a comprehensive treatment of medieval monasticism, from Late Antiquity to the end of the Middle Ages. The essays, specially commissioned for this volume and written by an international team of scholars, with contributors from Australia, Belgium, Canada, England, France, Germany, Italy, the Netherlands, Spain, Switzerland, and the United States, cover a range of topics and themes and represent the most up-to-date discoveries on this topic.
Download or read book Marketing in the Public Sector written by Nancy R. Lee and published by Pearson Education. This book was released on 2006-10-16 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing in the Public Sector is a groundbreaking book written exclusively for governmental agencies. It offers dozens of marketing success stories from agencies of all types–from around the world–so that you can make a difference in your organization. World-renowned marketing expert Dr. Philip Kotler and social marketing consultant Nancy Lee show that marketing is far more than communications and has at its core a citizen-oriented mindset. You’ll become familiar with the marketing toolbox and come to understand how these tools can be used to engender citizen support for your agency, increase utilization of your products and services, influence positive public behaviors–even increase revenues and decrease operating costs. This book offers no-nonsense roadmaps on how to create a strong brand identity, gather citizen input, and evaluate your efforts. It presents a step-by-step model for developing a marketing plan, pulling the lessons of the entire book together into one, high-impact action plan. Simply put, this book empowers you to build the “high-tech, high-touch” agency of the future–and deliver more value for every penny you spend.
Download or read book Atlas of the Roman World written by Tim Cornell and published by Checkmark Books. This book was released on 1982 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive, three-part historical and cultural atlas documents the origins of Rome and Greek influence, the transition from Republican to Imperial Rome, and the rise and decline of the Roman Empire
Download or read book Culture 2030 indicators written by UNESCO and published by UNESCO Publishing. This book was released on 2019-11-18 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Free and Fair Elections written by Guy S. Goodwin-Gill and published by Inter-Parliamentary Union. This book was released on 2006 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Cultures through the Scientific Lens written by Pascal Boyer and published by Open Book Publishers. This book was released on 2021-07-09 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume brings together a collection of seven articles previously published by the author, with a new introduction reframing the articles in the context of past and present questions in anthropology, psychology and human evolution. It promotes the perspective of ‘integrated’ social science, in which social science questions are addressed in a deliberately eclectic manner, combining results and models from evolutionary biology, experimental psychology, economics, anthropology and history. It thus constitutes a welcome contribution to a gradually emerging approach to social science based on E. O. Wilson’s concept of ‘consilience’. Human Cultures through the Scientific Lens spans a wide range of topics, from an examination of ritual behaviour, integrating neuro-science, ethology and anthropology to explain why humans engage in ritual actions (both cultural and individual), to the motivation of conflicts between groups. As such, the collection gives readers a comprehensive and accessible introduction to the applications of an evolutionary paradigm in the social sciences. This volume will be a useful resource for scholars and students in the social sciences (particularly psychology, anthropology, evolutionary biology and the political sciences), as well as a general readership interested in the social sciences.
Download or read book The Gamification of Society written by Stéphane Le Lay and published by John Wiley & Sons. This book was released on 2021-04-27 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: The applications of gamification and the contexts in which game elements can be successfully incorporated have grown significantly over the years. They now include the fields of health, education, work, the media and many others. However, the human and social sciences still neglect the analysis and critique of gamification. Research conducted in this area tends to focus on game objects and not gamifications logic as its ideological dimension. Considering that the game, as a model and a reference, laden with social value, deserves to be questioned beyond its objects, The Gamification of Society gathers together texts, observations and criticisms that question the influence that games and their mechanics have on wider society. The empirical research presented in this book (examining designers practices, early childhood, political action, the quantified self, etc.) also probes several different national contexts – those of Norway, Belgium, the United States and France, among others.
Download or read book Religion Institutions and Society in Ancient Rome written by John Scheid and published by Collège de France. This book was released on 2013-09-16 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: By opposing sectarian discourses with the universal weapons of history, philology and anthropology, in short, the entire arsenal of science and reason, the history of religions of the past enables us to deflate modern myths, and not only those of others but also our own. It allows us to identify the projection, in the imaginary past, of the “origins” of nationalist, religious or racist fantasies, and to disarm exaggerated interpretations of the sacred texts. Within nations inherited from the 19th century, ancient history can help to deconstruct the representation that nation states sometimes create of their past, by showing that despite their apparent proximity, their “ancestors”, often simply assumed to be so, were as distant from the current society as the inhabitants of the antipodes, and hardly resembled the image assigned to them. It enables us to challenge the “Greek miracle”, the “Roman genius”, the “Germanic superiority”, or the Hegelian dialectic professing that religions and history tend towards Christian monotheism.
Download or read book Scientific Freedom Under Attack written by Ralf Roth and published by . This book was released on 2020-10-07 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Miss Take written by Réjean Ducharme and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take a magic pass to the rich, luscious world of Quebec's Williams Faulkner.
