Download or read book An Exploratory Study of the Relationship of Patient Satisfaction One Outcome Indicator of Quality of Care and the Adequacy of Nurse Staffing on a Selected Inpatient Unit of an Acute Care Hospital written by Deirdre Sue Williams and published by . This book was released on 1981 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Nursing Staff in Hospitals and Nursing Homes written by Institute of Medicine and published by National Academies Press. This book was released on 1996-03-27 with total page 558 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals and nursing homes are responding to changes in the health care system by modifying staffing levels and the mix of nursing personnel. But do these changes endanger the quality of patient care? Do nursing staff suffer increased rates of injury, illness, or stress because of changing workplace demands? These questions are addressed in Nursing Staff in Hospitals and Nursing Homes, a thorough and authoritative look at today's health care system that also takes a long-term view of staffing needs for nursing as the nation moves into the next century. The committee draws fundamental conclusions about the evolving role of nurses in hospitals and nursing homes and presents recommendations about staffing decisions, nursing training, measurement of quality, reimbursement, and other areas. The volume also discusses work-related injuries, violence toward and abuse of nursing staffs, and stress among nursing personnelâ€"and examines whether these problems are related to staffing levels. Included is a readable overview of the underlying trends in health care that have given rise to urgent questions about nurse staffing: population changes, budget pressures, and the introduction of new technologies. Nursing Staff in Hospitals and Nursing Homes provides a straightforward examination of complex and sensitive issues surround the role and value of nursing on our health care system.
Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Download or read book Taking Action Against Clinician Burnout written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-02 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.
Download or read book Measuring Patient Safety written by Robin Purdy Newhouse and published by Jones & Bartlett Learning. This book was released on 2005 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The vital nature of improving patient safety requires nurses to assume leadership roles in measuring and improving the structures, processes, and patient outcomes in the clinical setting. This book will enable them to impact patient safety with knowledge and confidence.
Download or read book Effect of Relationship based Care on Patient Satisfaction written by Paula M. Thomas and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "PICO (Population, intervention, comparison group, outcome) question: In hospitalized medical/surgical patients, what is the effect of relationship-based care on patient satisfaction compared to standard care? Over the past decade, the measurement of patient satisfaction has led to an increased appreciation of the significance of the patient experience, their expectations and perceptions of the care they receive. Patient satisfaction is no longer simply the "nice" or "right thing" to do if you have time. In the current highly competitive environment, it is a necessary business choice. Satisfied customers are loyal and may be counted on for repeat business or for recommendations of the hospital leading to increased revenue, market share, profitability, and better clinical outcomes. Patient satisfaction, patient safety, and clinical outcomes all go together to formulate the patient experience and should not be viewed separately. The author like other hospital nursing administrators plans to focus the care delivery model around the patient experience. The setting for this study is a 49 bed acute care community hospital. A relationship-based care delivery model, incorporating patient centered care and nurse caring will be implemented on a 36 bed medical/surgical unit. Staff on this unit has been delivering standard care based on a biophysical model emphasizing clinical diagnosis and treatment. Patient satisfaction scores have been below goal as have the scores on the HCAPHS survey. Patient satisfaction has become an important indicator of quality care and financial success of healthcare institutions. Hospital administrators are focusing their delivery of medical and surgical services around the patient experience. The importance of nurse caring behaviors and that nurse caring is an important predictor of patient satisfaction needs to be acknowledged (Dingman et aI., 1999). Satisfaction with nurse caring is a measure of organizational effectiveness in creating a caring environment and meeting patient's expectations. Patients' expectations are those responses that are situation specific, influenced by environmental factors, experience, and properties of the situation. Nurse socialization regarding caring behaviors and attitudes and displaying them is needed to have a service-oriented culture. The match between patient expectations of nurse caring and the caring actually received is expressed as patient satisfaction (Greeneich, 1993). No universal definition of caring exists but Watson (1985) defined caring as a fundamental value that guides nurses' ethical decision making and provides a basis for nurse caring actions. Nurses provide direct patient care and spend more time with patients than any other healthcare worker and therefore, need to be concerned about meeting patients' needs in a caring manner. In recent years, the model of patient care shifted from a standardized, one-size-fits-all to a patient-centered approach, with the aim of improving the quality of care (McLaughlin & Kaluzny, 2000). Patient-centeredness goes beyond clinical care and provides the patient with a very personal experience. Scalise (2003) notes the following eight dimensions that encompass a complete patientcentered experience: Access to care, continuity and transition to home, coordination of care, emotional support, information and education, involvement of family and friends, physical comfort, and respect for patient preferences. Patient-centered care has been defined as health care that establishes a partnership among practitioners, patients and their families (when appropriate) to ensure that decisions respect patients' wants, needs and preferences and solicit patients' input on the education and support they need to make decisions and participate in their own care (Kohn, Corrigan & Donaldson, 1999). The Institute of Medicine defined a model of patient-centered health care that includes six criteria for improving the quality of health care in the United States. ..." -- from Introduction.
Download or read book Registries for Evaluating Patient Outcomes written by Agency for Healthcare Research and Quality/AHRQ and published by Government Printing Office. This book was released on 2014-04-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This User’s Guide is intended to support the design, implementation, analysis, interpretation, and quality evaluation of registries created to increase understanding of patient outcomes. For the purposes of this guide, a patient registry is an organized system that uses observational study methods to collect uniform data (clinical and other) to evaluate specified outcomes for a population defined by a particular disease, condition, or exposure, and that serves one or more predetermined scientific, clinical, or policy purposes. A registry database is a file (or files) derived from the registry. Although registries can serve many purposes, this guide focuses on registries created for one or more of the following purposes: to describe the natural history of disease, to determine clinical effectiveness or cost-effectiveness of health care products and services, to measure or monitor safety and harm, and/or to measure quality of care. Registries are classified according to how their populations are defined. For example, product registries include patients who have been exposed to biopharmaceutical products or medical devices. Health services registries consist of patients who have had a common procedure, clinical encounter, or hospitalization. Disease or condition registries are defined by patients having the same diagnosis, such as cystic fibrosis or heart failure. The User’s Guide was created by researchers affiliated with AHRQ’s Effective Health Care Program, particularly those who participated in AHRQ’s DEcIDE (Developing Evidence to Inform Decisions About Effectiveness) program. Chapters were subject to multiple internal and external independent reviews.
Download or read book Magnet Hospitals written by and published by . This book was released on 1983 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Download or read book Doctor patient Interaction written by Walburga Von Raffler-Engel and published by John Benjamins Publishing. This book was released on 1989-01-01 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume covers many of the ways of speaking that create problems between doctor and patient. The questions under consideration in the present book are the following: How is the doctor-patient interaction structured in a particular culture? What takes place during the process? What causes misunderstandings, lack of cooperation and even total non-compliance? What is the outcome of the interaction and how does the patient benefit from it? Finally, and this is the ultimate purpose of this book: How can the interaction be improved so that an optimum outcome is assured for the patient with maximum satisfaction to the physician?
Download or read book The Relationship Between Job Satisfaction of Registered Nurses and Patient Satisfaction with Nursing Care in Acute Care Hospitals written by Kathi Kendall Sengin and published by . This book was released on 2001 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Nursing Quality Indicators written by American Nurses Association and published by . This book was released on 1996 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Performance Measurement written by Institute of Medicine and published by National Academies Press. This book was released on 2006-07-09 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Measurement is the first in a new series of an ongoing effort by the Institute of Medicine (IOM) to improve health care quality. Performance Measurement offers a comprehensive review of available measures and introduces a new framework to examine these measures against the six aims of the health care system: health care should be safe, effective, patient-centered, timely, efficient, and equitable. This new book also addresses the gaps in performance measurement and introduces the need for measures that are longitudinal, comprehensive, population-based, and patient-centered. This book is directed toward all concerned with improving the quality and performance of the nation's health care system in its multiple dimensions and in both the public and private sectors.
Download or read book Making Health Care Safer written by and published by Department of Health and Human Services. This book was released on 2001 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This project aimed to collect and critically review the existing evidence on practices relevant to improving patient safety"--P. v.
Download or read book Community Health Nursing written by BT Basavanthappa and published by Jaypee Brothers,Medical Publishers Pvt. Limited. This book was released on 2008-10-30 with total page 1104 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book has been developed to provide students with the knowledge and skills in the area of community health nursing. Care has been taken to cover all the contents in this revised edition as required by the respective Councils and Boards of Nursing and Universities. The text also presents the contents that represent the most accurate, current and clinically relevant information that are written in clearly and easily read manner.
Download or read book Johns Hopkins Nursing Evidence based Practice written by Deborah Dang and published by SIGMA Theta Tau International. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Appendix F_Nonresearch Evidence Appraisal Tool"--"Appendix G_Individual Evidence Summary Tool"--"Appendix H_Synthesis Process and Recommendations Tool" -- "Appendix I_Action Planning Tool" -- "Appendix J_Dissemination Tool
Download or read book The Relationship Between Patient Satisfaction with Nursing Care and Nursing Job Satisfaction written by Natalie J. Leriger and published by . This book was released on 2019 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient satisfaction, which has become a priority for hospitals and an indicator of quality, is a result of a patient's perception of care. The consequences of not adequately providing high levels of patient satisfaction can be enormously costly to the greater healthcare system. The literature provided evidence that effective patient satisfaction is multifactorial; one key factor noted was nursing care. This study examined the relationship between patient satisfaction with nursing care and nursing job satisfaction.
