Download or read book ACRP Report 20 written by Transportation Research Board and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Strategic Planning in the Airport Industry written by Ricondo & Associates and published by Transportation Research Board. This book was released on 2009 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Airport Cooperative Research Program (ACRP) Report 20: Strategic Planning in the Airport Industry explores practical guidance on the strategic planning process for airport board members, directors, department leaders, and other employees; aviation industry associations; a variety of airport stakeholders, consultants, and other airport planning professionals; and aviation regulatory agencies. A workbook of tools and sequential steps of the strategic planning process is provided with the report as on a CD. The CD is also available online for download as an ISO image or the workbook can be downloaded in pdf format.

Download or read book ACRP Report 20 written by Transportation Research Board and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airport Passenger related Processing Rates Guidebook written by Michael James Cassidy and published by Transportation Research Board. This book was released on 2009 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.

Download or read book Annual Report of Progress written by Airport Cooperative Research Program and published by . This book was released on 2010 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Taking Inventory of ACRP Research and the Next Challenges Facing the Airport Industry written by and published by . This book was released on 2014 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Research Results Digest 20: Taking Inventory of ACRP Research and the Next Challenges Facing the Airport Industry explores the ACRP's processes, guidance, and research results. The report also examines ACRP's outreach to the airport industry. " -- Publisher's description.

Download or read book Guidebook for Evaluating Terminal Renewal Versus Replacement Options written by Ricondo & Associates and published by Transportation Research Board. This book was released on 2012 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: At head of title: Airport Cooperative Research Program.

Download or read book Asset and Infrastructure Management for Airports written by and published by Transportation Research Board. This book was released on 2012 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidebook addresses asset and infrastructure management applicable to all areas of the operation of an airport. The primer portion of the report includes an overview of an asset and infrastructure management program and explores the benefits and costs of implementation. The guidebook portion of the report provides examples from various airports and is designed to be a reference for integrating proven asset and infrastructure management practices and techniques at airports of all sizes. The report defines an asset and infrastructure management program and its components and how a program relates to daily operations and longer-term planning. In addition, the project that developed ACRP Report 69 also produced a PowerPoint presentation, which can be used to present the benefits of a program to stakeholders--

Download or read book Resource Manual for Airport In terminal Concessions written by and published by Transportation Research Board. This book was released on 2011 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.

Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

Download or read book A Guidebook for the Preservation of Public Use Airports written by Thomas P Thatcher and published by Transportation Research Board. This book was released on 2011 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB’s Airport Cooperative Research Program (ACRP) Report 44: A Guidebook for the Preservation of Public-Use Airports describes why public-use airports close and identifies measures and strategies that can be undertaken to potentially help preserve and prevent an airport closure.

Download or read book Impact of Regulatory Compliance Costs on Small Airports written by and published by . This book was released on 2013 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 90: Impact of Regulatory Compliance Costs on Small Airports explores the cumulative costs of complying with regulatory and other federal requirements at small hub and non-hub airports."--Publisher's description.

Download or read book Resource Guide to Airport Performance Indicators written by Robert A. Hazel and published by Transportation Research Board. This book was released on 2011 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Explores airport performance indicators (APIs) for use in benchmarking and performance measurement. These APIs are sorted by functional type and their criticality to the airport strategic plan. More than 800 performance indicators are presented in three main categories: Core, Key, and Other APIs. "Core" or fundamental indicators are important for overall operation of the airport and of interest to the Chief Executive Officer or governing board. "Key" or departmental indicators are important for the operations of key airport functions and departments. The remaining "Other" indicators are considered useful as secondary departmental unit performance indicators but not critical to the airport's overall function. The printed versions of ACRP Report 19A include a bound in CD (CRP-CD-94) of the Interactive Resource Guide that is identical to the pdf that is posted online."--Provided by publisher.

Download or read book Annual Report of Progress written by Airport Cooperative Research Program and published by . This book was released on 2015 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airport Leadership Development Program written by Seth B. Young and published by . This book was released on 2013 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 75: Airport Leadership Development Program is designed to assist existing and future airport leaders to assess, obtain, and refine airport-industry leadership skills. The program includes forms for a full 360-degree individual assessment of core leadership traits. A complete facilitator guide with Microsoft PowerPoint presentations and participant workbooks and materials are also included on the CD-ROM that accompanies the print version of the report. The CD-ROM is also available for download from TRB's website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below."--Publication info.

Download or read book How Airports Measure Customer Service Performance written by Lois S. Kramer and published by Transportation Research Board. This book was released on 2013 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.

Download or read book Developing an Airport Performance measurement System written by Airport Cooperative Research Program and published by Transportation Research Board. This book was released on 2010 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: At head of title: Airport Cooperative Research Program.